Who Uses This Software?

Manufacturing and fabrication companies.


Average Ratings

37 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $199.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Prodsmart
  • www.prodsmart.com
  • Founded 2013
  • United States

About Prodsmart

Prodsmart helps manufacturers and fabricators to schedule, track and trace their production through mobile and IIoT. Our Manufacturing Execution System (MES) allows you to go digital and achieve paperless production, reduce waste and scrap, increase efficiency and have a real time understanding of your shop floor.


Prodsmart Features

  • "What If" Scenarios
  • Automated Rescheduling
  • Bottleneck Optimization
  • Capacity Planning
  • Constraint Scheduling
  • Job Scheduling
  • Material Planning
  • Priority-Based Scheduling
  • Quality Control
  • Billing & Invoicing
  • Capacity Management
  • Job Costing
  • Job Tracking
  • Order Management
  • Purchasing
  • Quality Control
  • Quotes / Estimates
  • Scheduling
  • Shipping Management
  • Traceability
  • Work Order Management
  • Accounting Integration
  • ERP
  • Maintenance Management
  • MES
  • MRP
  • Purchase Order Management
  • Quality Management
  • Quotes/Estimates
  • Reporting/Analytics
  • Safety Management
  • Shipping Management
  • Document Management
  • Forecasting
  • Quality Control
  • Quote Management
  • Resource Management
  • Supplier Management
  • Supply Chain Management
  • Traceability
  • Bills of Material
  • Compliance Management
  • Document Management
  • Forecasting
  • Formula Management
  • Process Manufacturing
  • Product Configurator
  • Quality Control
  • Quote Management
  • Resource Management
  • Supplier Management
  • Supply Chain Management
  • Benchmarking
  • Cost Tracking
  • Downtime Tracking
  • Historical Reporting
  • Performance Metrics
  • Quality Control
  • Real Time Reporting
  • Root Cause Analysis
  • Trend Analysis
  • Work Order Management

Prodsmart Reviews Recently Reviewed!


Capterra loader

Prodsmart is the most intuitive and user friendly solution I've worked with in my 20 year experience

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The user interface both for operators and supervisors it's simple to use, and require minimum interaction. Data is processed and displayed in real time, which is a very strong argument.

The possibility of using the application short after registration and activation it's unbeatable.

Additionally, workers and machines performance follow up capabilities are a plus for effectively managing operations, whether on their availability and stoppages. This can be translated into money in a very easy way, at a distance of a few clicks.

Reporting no longer has to be a nightmare, even on the other side of the planet, where there is an internet connection, there is the possibility to check on operations progress. On a computer, or on a smart device, as simple as that.

The email notifications are a useful feature which informs supervisor when something is going wrong, on production efficiency, quality issues or machines stoppages.

Built in intelligence makes it really simple to configure and use by anyone.

Cons: The price seems too low comparing with other similar systems in the market, which pushes away potential users. In my opinion, it's underrated.

Vendor Response

by Prodsmart on November 02, 2018

Thank you for your words, Pedro.

Capterra loader

Roberto Fernandes review

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The thing I like most about using Prodsmart is that I now know exactly how much time it takes to produce each product we manufacture. This gives me the ability to price with much more accuracy my products. The other great aspect of Prodsmart is the real-time management. I always know exactly what each worker is doing and can create a weekly production plan with higher productivity.

I must mention their customer service, it has been a wonderful experience. Every time we have a problem or a question there is always someone to help us in a quick and efficient manner.

Cons: My first impression of the software was really positive. When we started to implement the software, we had some difficulties. The software didn´t come personalized to our way of working. But in our case, this was a good thing because we rethought our process and now, we're more efficient. The software is always evolving and almost every month they add something new or improve some functionality.

Overall: Honestly, it has been a great experience. We´ve been using Prodsmart for almost two years now and I can´t imagine not using it. Thanks to Prodsmart we are completely digital in our production management. We strongly recommend Prodsmart.

Vendor Response

by Prodsmart on November 13, 2018

Hello Roberto, thank you for your words.
We are glad that the full shop floor insight we provide is helping Portancora in so many ways.
We will keep on working on new and useful features!

Capterra loader

Made for Everyone!

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Prodsmart is without a doubt the most user friendly manufacturing software I have ever used! Its easy for Users and Administrators to submit or download information making available a number of well organized reports Prodsmart automatically generates. Also, they provide very useful tools to manage daily operations in a manufacturing environment such as dashboards, OEE analysis and a very complete data base with your manufacturing history. I strongly recommend it, especially due to the support they provide before and after installing the software!

Cons: At first it was not as easy to register a "manufacturing team (or Group)" as it was to register a single Operator. Prodsmart fixed as soon as they got that feedback, and now it's just as quick to do both!

Overall: Prodsmart helped us gain control of our daily operations while feeding a data base that serves as support to high impact strategic decisions! Short term control for Long term success!

Capterra loader

I had an amazing experience while working with Prodsmart.

Jun 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My team implemented and used Prodsmart for 3 years to run a factory with 300-600 workers. Prodsmart is extremely easy to implement due to the ease of use to all users, especially to operational users. Can give real time data of your manufacturing operation, giving you the possibility of controlling your factory through your email or through an app in your phone. The support is fantastic, being extremely quick to solve any issues. The insights you can have analyzing the collected data are awesome too.

Cons: Still some features being developed. Although they don't compromise the use of the tool, there is still progress to be made.

Overall: Capability of collecting and analyze data in real time, possibility of controlling your factory through and app or through email alerts and great insights of your collected data.

Vendor Response

by Prodsmart on November 02, 2018

Thank you for the review, João. We will keep on working to improve our solution.

Capterra loader

Prodsmart in Factory

Nov 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User-friendly, very easy to install/implement especially compared to other similiar products. If you are a small company or you have difficulties "selling" this kind of software to your Board, than Prodsmart will be the only choice you have.

There´s no "no" for Prodsmart team. One can take advantage of other clients requests of improvement.

Cons: Since they´re in the beggining of their long "journey" there are some features missing, despite being planned for future realeases.

Overall: Prodsmart as a MES was a game changer to my department (operations). We have more than 100 people, and before no one had no idea about what each employee´s performance. I think we were one of the toughest chalenges for Prodsmart since we have a complex production process (multiple stages) and they were just launchong their product. They were very cooperative and that´s one of the reasons Prodsmart is a success in our company.

Capterra loader

Nuno's Portancora Review

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like a few things, like the user interface which is easy and straightforward to navigate. The strongest point of Prodsmart is the real-time management capability. We can now track all our production instantly and change our production plan quickly if we need to. Another key aspect of using Prodsmart is that it's an entirely paperless process. With Prodsmart we became entirely digital in production management.

Cons: The software doesn't come personalized to your every need or wish. At first we had to adapt it a bit to our processes but truth being said, this was a good thing. When we had to think about our process to customize our Prodsmart, we realized we could improve them. Nowadays we can´t imagine not using Prodsmart.

Overall: The experience has been great! One of the things we love the most is the customer service. There is always someone online to answer any question or problem you might have and even when they don't have an immediate solution to your problem, they will solve it quite quickly. We highly recommend Prodsmart.

Capterra loader

Fundinio experience

Nov 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A great follow-up by the Pordsmart team regarding the implementation and training of our staff.

A smooth implementation that does not affect the business as usual.

A user friendly software which allows a total involvement of the shopfloor.

A great tool for analyzing data.

Pay as you use that allows you to have the software without major investment

Cons: Don´t interact with or replace other software (namely billing software).

Overall: Overall, so far a good experience, we have already achieved some goals, namely the end of the use of paper in the manufactory plant.

We hope to continue to achieve other goals and maximize the use of prodsmart

Vendor Response

by Prodsmart on November 16, 2018

Thank you for message and great feedback.
We¿re happy to see that our production management tool is already bringing you benefits and didn¿t affect your BAU operations during the entire implementation!
Regarding your feedback on connection with other software, our main focus is on production management and that¿s why we don¿t fully replace billing and invoicing.
However, we currently provide native integration with several cloud invoicing services (eg.: Quickbooks) and using our API we can develope a customized integration with any other billing software. We will be getting in touch with you about this subject.

Capterra loader

Into the 4th industrial revolution partener

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, always evolving, real time follow-up of production, great planning interface that automatically generates workorders upon validation, traceability of every single detail of the production chain and a team who is always up for new challenges, even some though ones!

Cons: It should have some sort of mirror database in the customer facilities in the event of internet access failure; to allow offline usage.

Overall: Great team, always up for a challenge. I feel this will evolve into a full ERP. In the last year I have total and radically changed my production organization and follow-up, they were up to the challenge and the payoff was worth it.

Capterra loader

Professional, smart and 100% utility

Nov 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity to use and Implementation. Nice online platform for shop floor. Great support team, fast and cleary communication.

Cons: internet dependency but for Ours days that isn't a problem.

Overall: Bysteel is a company how produce havy steel structure and Prodsmart help us to get production status on real time.

Now, We know the real state of piece by piece. What is cutted, assembly, welded and shipped.

Prodsmart can be a powerfull tool for all manufactures. In ours days is very important to have, in real time, all information prodution status.

Vendor Response

by Prodsmart on November 13, 2018

Hello Mauricio, thank you for your review.
We're glad to be considered 100% useful!

Capterra loader

very good, very supportive team at Prodsmart, regular contact

Jul 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very in depth software that if used correctly can effectively manage employees productivity . The app is great feature, and different devices can asses this.

The software allows us to screen individual employees and bench mark them against each other or shift v shift . Gives us real time information on production and is allowing us to accurately cost for work based on real data we have in the production.

Cons: setting up all the products & operations, but Prodsmart assist in this. As it is web based, ensuring the wifi is stronger enough to operate the and record data on the App.

Overall: Allows us to bench mark employees , and worker groups. allows us to look at our costs in relation to the length of time each operation takes. So we can more accurately quote for future work.

Vendor Response

by Prodsmart on July 10, 2018

Thank you for the words, Rob. Happy to have you as our customers.

Production management made easy. Almost as good as a custom made software.

Nov 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is an extremely intuitive software, easy to implement, with little latitude for operator's error.

Flexible and user friendly.

The most important and appealing of all, is the fact there is a very proactive backoffice and technical support team, ready to design and adjust all kinds of features to our own plant's reality.

Cons: Still some improvement to be made in regards to overall Quality Management analysis.

Overall: In a manufacturing business that has to rely mostly on manual tasks, finding a software able fit our variable reality, in terms of processes and people, and still provide pertinent accurate real time data, is a huge challenge.

The goals, when choosing a Production management software were clear: integrate processes and data into a digital software, reduce paper consumption by reducing manual reporting data, and improve real time decision making, using real time data.

The biggest difference between Prodsmart and other production management softwares, is that in order to improve our standards and ability to control our manufacturing plant, there was no need to make big adjustments or changes in our process. The software was able to adjust to us. Not the other way around.

Without having to invest in automation machinery.

A cost effective choice, suitable for the all kinds of manufacturing plants.

Capterra loader

Prodsmart review

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Prodsmart is a dynamic and versatile software. Excellent tool for production planning and excellent tool to calculate the efficiency of production at every moment. All this without using paper and with possibility to be used in different types of mobile devices.

The program is very easy to use for the workers and the graphical interface is very simple.

Cons: Prodsmart could have new modules: human resources control and accounting.

Overall: With the evolution of the company, Prodsmart was a great choice for all our production. The low cost of maintenance, the ongoing customer support and responsiveness to our problems are the reasons we work with Prodsmart.

Prodsmart is more than enough and meets the production needs of our company. It is fundamental to evaluate the productivity of each task, operation and work.

Capterra loader

Real time production management with ease of use

Jul 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -The simplicity in which data is recieved (via tablet or sensors in production lines)

-Low effort of inicial set up

-The way reports are always possible to export to Excel

-Costumer Service and daily help support

-Immediate access to relevant data of your shop-floor

-Machine / Operations set up is very easy and intuitive

Cons: -Planning tools steel need to evolve

-Cost Reports also need to evolve

Overall: From an LEAN specialist, Prodsmart is an powerful tool to, in real time, evaluate the performance of your production line and act over certain deviations

Vendor Response

by Prodsmart on November 02, 2018

Thank you for the words and suggestions, Miguel. We're pleased to have you as our customers and will keep on working to improve our solution.

Capterra loader

5 years of partnership

Nov 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: In recent years the system has helped me to optimize and control the operations and inventory, identify issues, view production analytics, and track workers, everything from my computer. Easy to use and easy to adapt to our operational reality

Cons: The inability to work without internet acess, and the loss of information caused by the impossibility of imputation of data by workers during this period

Prodsmart is the great help in the productive organization

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Prodsmart allows us to track our production in real-time and that's very important for us. Having full insight of our production process also makes a huge difference

Cons: : Sometimes we have some difficulties interpreting our reports. Nevertheless the support team is always ready to help us.

Overall: Overall our experience with Prodsmart is very positive, the solution was easily customized to our needs and accomplishes our main goals

I like to remotely receive information in real time.

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like to remotely receive information in real time.

It allows us to analyze the performance of employees and place them where they are the most productive. It gives us the possibility to receive real time information about stoppages, deviations, wastes, production tracking, etc.

Cons: Does not allow to search employees by a specfic competence.

Capterra loader

A useful tool

Nov 12, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to work with. It's very simple for any operator to use - operation optic.

Cons: They need to improve some reports, but they already store many information they will need to use in those reports.

Overall: I have a really good feedback to give. With prodsmart, we can easily get data that before were really hard to collect. Now we have a tool that gives us a lot of reliable data.

Capterra loader

Prodsmart is an important ally to our business, allowing real-time decision making

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Control in real time of important indicators such as productivity, scrap and machine stops, which helps in the decision making process and let us overcome deviations.

The support and quick response to questions through chat are effective and quick.

Cons: Scrap reports / analysis can be improved.

Capterra loader

ProdSmart at Sonafi

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ery easy to use , user friendly access, full integration with our ERP as also the provided API's, in order to get realtime data. The webchat is also a key value, support anytime, anywhere.

Cons: Until the moment, nothing to point as cons. Keep up the great job!

Overall: Being myself an IT Manager, IoT was always a must to have in my company. ProdSmart appears in the right moment at the right time. Young and Ambicious Team, with knowledge to lift up any kind of company willing to invest in the so called Industry 4.0.

Capterra loader

Prodsmart it's a simple and efficient solution to manage production

Nov 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Prodsmart is easy-to-use software and gives managers better control of production orders in real time

Cons: The quality module could have more functionality and be slightly more complete in the factory logs.

Overall: Prodsmart has helped us to better manage production orders at the factory in real time and also provides us with data to improve our processes.

Vendor Response

by Prodsmart on November 13, 2018

Thank you for your words, Sérgio. We are glad we can help Marppel!
We are constantly developing new features and our quality module is definitely amongst our top priorities.

Capterra loader

Eduardo Silva - Review

Nov 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: PRODSMART is very user friendly and it's easy to learn how to use it. The menus are very intuitive, and it's also easy to understand what we can do with each one. The support is excellent, all the doubts are clarified almost instantaneously and the Prodsmart team is always ready to help.

Cons: The worst aspect of this software is the fact that we need to repeat some steps too many times.

Overall: We started using PRODSMART as a pilot in a section of our shop floor. Until now PRODSMART has shown us an excellent capability to adapt to our system. We hope that this pilot has good results and we want to expand Prodsmart to all entire shopfloor.

Vendor Response

by Prodsmart on December 11, 2018

Thank you for your words and trust, Eduardo!
As a matter of fact, sometimes it is necessary to repeat some steps, mostly for security reasons. We want our customers to be able to trust that every record they have is trustworthy!

Capterra loader

Prodsmart review

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The stronger point is the customization and implementation. It takes only a couple days to understand the best way for your company to use it. The customization allows you to find the functionalities you need for your own manufacturing processes. Regarding the team and the philosophy of the software, you can schedule a demo which is performed according to your reality and the integration is remote with the constant support of the team. No surprises with the Price and the features you get.

Cons: I think that some dashboards could be improved to get to see the overall results quicker.

Overall: I´m pleased with the process until now. All the workers are using it now with no issues so I can have a real status of what's happening in my shop floor at every moment. You can use it with really detailed and complex processes or with more simple ones, depending on the time you have to set up the platform before starting to use. Now we know the real performance of each process and each worker.

Joaquim The Best Software in the World

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What we like the most in Prodsmart is how simple it is to use and visualize the information we collect.

Cons: I d'ont like aspect of the software but it's not a problem for my daily work.

Overall: It has been a very positive experience. We managed to go paperless on our shop-floor, which makes it a great tool for a company like ours with records on paper, some of them unreliable.

It's also great to be able to see in real time what's happening on the shop floor even when away.

Prodsmart is the easiest and most intuitive software I've ever worked with!

Nov 12, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's possible to have access to production ratios in real-time

It's easy to use, even for workers with little or no technological savviness

It's possible to receive a notification about a deviation

We can always check in real time the workers' status and machines' status

Cons: The planning features still can be improved

Overall: The system is very reliable and secure do customize to our needs and demands

Capterra loader

Prodsmart

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Is a software easy to work for all the persons, have the informations that we need to have to control our prodution

Cons: The prodsmart doesn't have the undo for the workers.

Overall: The prodsmart helps us to control each prodution with the real hours, and help us to see our prodution problems related to the time spend

Capterra loader

A very usefull software

Nov 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: All the necessary information in real time everywhere and at any time. Simple, straightforward operations that fit most situations and to everyone.

Cons: Resistances put by human resources in using new technologies delay implementation and create doubts about data reliability.

Prodsmart Review

Nov 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How adaptable Prodsmart was to change in order to fit in our processes.

Cons: We struggled to get our API working through PowerBi although this was the first time Prodsmart had used this and have been very helpful.

Overall: From first introduction all the way to been fully rolled out on the shop floor the experience has been very refreshing how adaptable Prodsmart were as we have moved the goal posts several times on this project but they have always replied with solutions to our questions.

User review

Nov 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: User friendly

good adaptation to different industrial realities

Cons: Accumulation of unnecessary information.

It is hard work to have to turn of the productions and them close them.

Overall: save time with reports

understanding of production problems in time

knowledge of real productivity in time

Prodsmart at Fonte & Faria

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use; The variety of functionalities; The customer service is really fast and kind!

Cons: While usina the App, it sometimes gets slow.

Overall: We think that Prodsmart is a must-have software if you want to keep up with the digital transformation that we're living!

DARS' Prodsmart Review

Nov 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very suitable for a production company. Easy to use, very intuitive to set up. In details reporting.

Cons: It is not actually a "con", but to fit our needs, we had to find a way around to accommodate the software, with their support helping us.

Overall: We, @ our company are happy to be using it!

Vendor Response

by Prodsmart on November 16, 2018

Hello! Thank you for your review and words. We are glad to know that everyone at DARS is happy to be working with Prodsmart!

Prodsmart Review

Nov 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very easy to collect data using the software, with it's user-friendly interface.

It is a great tool because it can be used in all of our company's different sectors and subsections.

Cons: In order to establish a database to be used, the forms required to do so are very extensive and require a great number of details in order to begin to work with...

Prodsmart Review

Nov 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very easy to keep track of the status and progress of the different production orders in real time.

Cons: If I want to use a mold outside of the machines I initially defined, which is a very frequent thing to happen, I have to change my initial conditions, otherwise i'm unable to do so. There should be more flexibility within Prodsmart about this aspect

Best customer suppport ever

Nov 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It is intuitive and allowed me to easily monitor all the stages of the prodution process of my company. The suppport was the best customer suppport I have ever experienced. All meu questions were attended.

Cons: It was not always able to follow up the evolution of the company's production process.

Capterra loader

Manufacturing Blessing!

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that this software allows me to see live time, generates reports with ease at any given time, with the filters and information I need.

It has been so helpful for our company, they now understand where everyone stands on the goal and the achievements.

Cons: I don't have anything that I dislike about the software, but am excited in the near future of new additions they come up with.

Overall: I am super happy with their business, from excellent live customer service to the inputting of data and exporting reports.

This is exactly what our company needed to track goals, efficiency, productivity and raw material for forecasting.

Capterra loader

Andreia PMH review

Nov 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use and understanding;

easy to read information;

easy to interpret results;

information obtained through the use of the software

ease in the production plan that without the software was not possible

Cons: Until this moment, my use of the software, does not lead me to point out any point that I liked less.

Overall: Add the field "Internal Communication";

In the assembly, allow the introduction of batches, throughout the day.

Easy to use production software

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software on the tablet is very easy to use.

Cons: I would like to be able to customise the dashboard and production screens more than what is available currently. I believe this is something that will be available further down the line.

Overall: The team at Prodsmart has worked well with us on the rollout and requirements of our company and the team are always polite and helpful on the in app helpline.

Prodsmart Review

Nov 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It's browser-located platform and mobile app for smartphones makes it very accessible and easy to use everywhere with just a Internet connection

Cons: Without Internet connection, it's use is very limited, There could be some kind of offline platform that would sync when the connection was reestablished.