Who Uses This Software?

We work in partnership with owners & operators of accommodation - hotels, apartments, motels, B&Bs, resorts & vacation rentals and with marketing, revenue and technology companies in the travel sector


Average Ratings

132 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • STAAH
  • www.staah.com
  • Founded 2008
  • New Zealand

About ConvertDirect Booking Engine

High conversion Booking Engine for operators of Hotels, B&Bs, Motels, Apartments and Resorts. Fully branded to your website to attract and convert your guests, Commission free! You can offer packages, promo codes and add-ons to increase your direct revenue. ConverDirect Booking Engine is PCI certified to accept Credit card details, which is passed to you to process payments.


ConvertDirect Booking Engine Features

  • Activities Booking
  • Booking Notes
  • Car Booking
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking

ConvertDirect Booking Engine Reviews Recently Reviewed!


Excellent Tools Introduce by Staah & Always keep on upgrading the same as WatchMyRate.

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Staah is the product which i'm using since past 4 years, Their is 0.01 second down-time. Infact many a times Staah helps its partners in term on any issues or down-time from 3rd Party side.

Cons: Its have been seen & observed by me that Staah does take a lot time to introduce or update the product, As his Tech Team does not want to start any new think with-out any full proof plan.

But from other side its always good for us as their is not error or down time is required to update the product.

Overall: Its excellent tools in term of Reviews which is very important in every sector.

Vendor Response

by STAAH on March 07, 2018

Thanks for your review Sameer! We appreciate your feedback and will use it to improve our services.

Excellent Design, Layout, Colour Change options, Banner Options & many more facilities is available.

Jul 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Its Design, Looks, Banner Options, Flash Options, Scroller Option & many more facilities which Staah provided to sell your room on our Brand-Website which help us to increased more Revenue & guest satisfaction as well, Since we have moved our Booking engine to staah our ARR & Revenues has been increased by 7% & also being a Group of hotels its help to promote the other properties @ other locations.. As a marketing tools..

Cons: The Software should provide those guest details who have reached to the booking engine enter their details & did not complete the reservation. If this details are available with Hotel then Hotel can call the guest & convert him directly.

Vendor Response

by STAAH on August 31, 2017

Thank you for your review Sameer! We're glad you enjoyed using STAAH Booking Engine!

Overall is great and good enough

Jun 09, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Easy to configure.

Easy to change content.

Great customer services.

Nice looking UI.

Mobile Friendly.

Many choice of theme.

Cons: Promo code function limited.

Server slow response time.

Not that flexible to implement tracking code.

Overall: Instant online booking engine for my company hotel.

Vendor Response

by STAAH on June 11, 2017

Thank you Khang Sheong for your review. We will pass your feedback to the team.

Simple & Highly Efficient

Jun 24, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Revnomix solutions team has been using STAAH Channel Manager installation close to 25 hotels over a period of 1 Year.

With Increasing complexity around Online World, Staah Channel Manager is very simple to use & highly effective tool which helps us to deliver our work efficiently. Also Simplistic nature of system doesn't need long training hrs to be spent.

The entire process from SALES SUPPORT >DEMO > INTEGRATION > AFTER SALES SUPPORT is proactively managed by team to deliver desired results of Inventory & rate distribution.

Over all above features motivates our team to use STAAH regularly to drive desired results.

Vendor Response

by STAAH on June 29, 2016

Thank you for your feedback Sainath. STAAH connects to over 50 Property Management Systems. Please do let us know if you like us to integrate with a specific provider and we will try our best to integrate.

Mt Potts Staah Reveiw

Jul 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: From my first experience with your all your staff it has been professional, very very helpful and reliable service, the knowledge and support has been awesome and much appreciated.

All the people have been an absolute pleasure to deal with and a pleasure to work with , normally I wouldn't do this, but Cheyenne and Raynor especially have gone above and beyond and really been a big help to our business, so we really appreciate that and they are a credit to your company. For us at times the support is a major factor for us, reliability and trust in our partners, being able to pick up the phone and call for assistance, email or the portal. All the people at Staah have been fantastic, thank you.

Vendor Response

by STAAH on July 14, 2016

Brad, Thank you so much for taking your time to review STAAH. Your comments is much appreciated and it definitely motives us to do better!

CPG Hotels New Zealand STAAH Review

Jul 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: From the start the process was easy, and the system easy to navigate around.

The support staff are always on hand to answer my simplest of questions.

We transferred 5 hotels from another system to STAAH and required this to be done within a 2 day window, given it was a Friday at 4pm we asked for this to be processed, and STAAH did it, without question or complications.

We continue to add hotels to our group, and STAAH always come to the party with the set up and link them up very quickly to OTA's.

The ease of the system is great, and quick.

Vendor Response

by STAAH on July 07, 2016

Chris, thank you for your feedback. It is always a pleasure to work with one of New Zealand's leading Hotels.

Easy to setup and use

May 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Fast updates at booking engine live if you make changes either rates promotions etc and easy to setup new promotions

Cons: If you have to many code or promotion it will be a bit difficult to update because you need to select 1 by 1

Overall: Fast confirmation emails and easy handling of dashboard

Vendor Response

by STAAH on May 14, 2017

Thanks for your review Mahadi!

User Friendly

Jun 15, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: My experience with Staah has been great! I wanted assistance on the website which i was asked to do at a cost, a one time help would have been of no harm.

Vendor Response

by STAAH on June 16, 2016

Thank you Denzil for your kind words on our platform and customer support. Regarding your website, we are and have been happy to assist but there are certain services we cannot provide for free. Regarding Booking.com, the cc feature is part of their API whereas for other OTAs it is not, so unfortunately that is out of our control. And Google Analytics for your website is certainly possible. Please contact us on support@staah.com so we can arrange this for you.

STAAH- A prodigy in Hospitality.

Jul 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It has been nothing less than brilliant to work with STAAH.

The software has been user friendly and logic driven from training to our daily use at present. In comparison to similar software in Australasia, STAAH the software and its team is punching above its weight. It is blatantly obvious to one that they are one of a kind.

The service has never fallen short,the team is as responsive as a chord and dependable as the sunrise.

What's better is they don't charge the sun & the moon for this amazing service.

Vendor Response

by STAAH on July 14, 2016

Dillen, thank you so much for awesome review! Your comments are much appreciated.

Excellent Service : A Single Easier Platform to Manage all Online Travel Portals

Jun 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It's a great experience to work with STAAH and STAAH Team, Specially Manoj and Deepak who always ready to help any time, both of them very professional and energetic.

Vendor Response

by STAAH on June 14, 2016

Thank you Parul for your review and kind words. We are aware of the voucher discrepancy, which relates to one OTA, but as the modification happens on that OTA after and separately from the inventory update in STAAH it is unfortunately beyond our control.
Thank you also for your OTA suggestions. We consider all integration requests as part of our ongoing expansion program and will keep you informed as new OTAs come online.

HOTEL IRIS REVIEW

Jun 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: A channel manager automates the entire process and keeps your property in sync. It keeps your property's rates and availability up-to-date across all your online marketing channels. This includes all your selected OTAs, booking engines, and your property management system.

A channel manager allows you to manage your bookings with ease. Change your rates and inventory, and update everything from a single place. It decreases the risk of over-bookings and other costly mistakes.

Vendor Response

by STAAH on June 13, 2016

Thank you very much Vimal, your review is greatly appreciated.

Helpfull software but can be improved

Jun 13, 2016
3/5
Overall

2 / 5
Ease of Use

3 / 5
Customer Support

Comments: Extremly long setup time some employees have not been trained well at time of setuo, BE translation not complete and not sufficient, sometimes reservations do not arrive to PMS

Vendor Response

by STAAH on June 14, 2016

Thank you for your review Harald. We are naturally sorry to hear of the problems you¿ve encountered. We worked to setup your property as quickly as possible but there were unfortunately some issues with the PMS connection initially, most of which were out of our control and all we believe are now resolved. We have checked our updates to your PMS and can confirm they are immediate.
We acknowledge the shortcomings of translation on our booking engine and we are working to improve this as part of our continuous improvement program.
And whilst we are a New Zealand company we have support teams around the world, including India. When a support ticket is raised, we assign staff to help customers based on staff expertise, location and time zone.
For any further queries, please contact support@STAAH.com and we will help in every way we can.

Staah Channel Manager

Jul 21, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: When starting out with Staah, we had a problem with the connection between Staah and Callista.

Both blaming each other. Staah was the one that came forward and helped put things right, even though it wasn't there fault. Admired them for that and have had no problem since.

Ever since then Cheyenne has been most in a helpful, patient manner.

Vendor Response

by STAAH on February 12, 2017

Gaylene, I'm glad the connect issue has been sorted. It was our pleasure assisting you and getting you connected. I will pass your comment to Cheyenne as well.

GREAT SUPPORT AND WELL MANAGED

Jun 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: STAAH has improved its exposure and its working out well for all of us. Its very simple and can be understood and learnt by any staff who has the willingness to learn. The best part of STAAH is the support that we get for any issues that is brought to their notice. Its very instant and never kept unresolved.

Vendor Response

by STAAH on June 20, 2016

Thank you for your review Richard, it's greatly appreciated. We aware of and monitoring rate disparity, which has been caused by OTAs competing with one another and applying further discounts.

Support is number one!

Jun 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Having worked for large, hotel chains my requests for system functionality, and looks and response time are complex sometimes. The team from STAAH have been outstanding to solve everything and exceed my expectations. Working day and night to get things done.

Also the non-STAAH related contact, whats happening in the industry, or hints to do things better is invaluable - more than just a channel manager; a business advisor.

Vendor Response

by STAAH on June 13, 2016

Thank you Troy for your kind words, your review is greatly appreciated.

User Friendly

Jun 13, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: STAAH as a product is user friendly. The Internet Booking Engine is good and guest pro. Guest can create the booking in some seconds. Their Channel Manager has many good features which others do not have.

Vendor Response

by STAAH on June 13, 2016

Thank you for your review Hormuz and in particular your feedback regarding productivity and last minute rates. We are continuously improving our channel manager and we will certainly consider how to implement your suggestion. Please contact support@staah.com if you have any specific questions.

Excellent Channel Manager & Booking Engine (Achieve your Targets)

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Since Past 2 + years i'm using Staah & Staah Max as a Channel Manager & Booking Engine.

Its excellent user friendly & we convenient any all ways. After connecting with Staah Our Online Revenue has increased by 80% which is remarkable.

Vendor Response

by STAAH on June 16, 2016

Thank you Sameer for your review and kind words, it's greatly appreciated. Please send more details of your suggestion regarding promotions to marketing@staah.com and we will certainly consider it as part of our continuous improvement program.

Ramsukh Resorts review

Jun 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Great experience. Excellent customer support. Ms Suvrata has been very helpful always. The software is user friendly.

The only thing missing is-Extra adult & extra child rates cannot be updated as per weekday, weekends, long weekend options for a resort like ours where extra person rates differ as per season.

Vendor Response

by STAAH on June 29, 2016

Thank you Namrata for taking your time to review STAAH. We have taken your comments on board and will revert back to you when we update this functionality.

Colonial Lodge Motel

Jul 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I chose to go with staah 4 years ago I have never regretted doing so. The Staah website is very easy and straightforward to use. The reallocation of rooms makes life easy, it saves logging into multiple sites. with a simple click you're on business review allowing you to compare business revenue with the previous year. Staah is always looking forward and improving with regular updates.

Vendor Response

by STAAH on July 08, 2016

Many thanks for your review Marris, your comments make us strive harder.

mobile software managing your business anywhere

Jul 07, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are uncertain how we can be benefit from STAAH before we commence to use. It is really a lovely software you can manage the availability and rate anytime and anywhere. You won't miss some bookings and get fresh of availability as long as the updates. Rates are keeping the same accrossing all channels. It saves our time and make us away from dilemma of complaint from guest

Vendor Response

by STAAH on July 14, 2016

Thank you so much for your review Sherwin. We really appreciate your comments.

It's really good

Jun 19, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have had an excellent run with the company and solution offered. They helped us sign up with the OTAs and then setup the system for us too. They proactive get back to us and suggest what will work for us better and point out when we are going wrong. Obviously it's their own software that is doing the heavy lifting and which is generating the information they share with us.

Vendor Response

by STAAH on June 20, 2016

Thank you Jimmy for your review and kind words, it's much appreciated.

Expanding our reach with Staah

Jul 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We needed to expand our web booking platform in order for our business to be available to more potential guests. Without doubt, obtaining Staah software has been a great move for our business allowing us to expand our booking pages and also to securely manage our bookings. Overall our booking system is now more efficient and that allowed us to reach more customers.

Vendor Response

by STAAH on July 14, 2016

Thank you for your feedback Glenn. Your review is much appreciated.

Fantastic Software

Jun 13, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Its a very user-friendly software. Fastest updated in just one click. Accurate mapping which makes the Hotelier work easy and time saving.

Vendor Response

by STAAH on June 13, 2016

Thank you very much for your review Darshana, it's greatly appreciated. I believe the Stop Sell functionality you need is already available. Please visit the following page on our website and let us know if you need any further help: http://www.staah.com/channel_manager_stop_sell_limit.htm.

Staah Review on 16/06/2016

Jun 16, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: Good working with them. They help us out whenever it is required. We have had some great experience working with Staah primarily because their response has been good. Keep it up!!!!

Vendor Response

by STAAH on June 16, 2016

Thank you Saravana for your review. We are always looking for ways to improve our service. If you have any specific suggestions regarding flexibility of co-ordination with portals, please email marketing@staah.com. Thank you.

Great channel Manager every hotels should go for staah

Jun 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Before i could decide on a channel manager for all my 4 hotels in jaipur i checked and tried each and every channel manager possible and at last got STAAH its made my life easy as all my booking are online and to handle about 76 OTA its easy to handle gavin and tarun are doing a great job i wish them all the best for the future.

Vendor Response

by STAAH on June 20, 2016

Thank you Ranvijay, that's very kind. We really appreciate your review.

Grand Residency Bandra

Jun 20, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: So far it's been fantastic. The ease of functions and less complication makes it user friendly and gives sense of confidence

Vendor Response

by STAAH on June 20, 2016

Thank you Ovais, we really appreciate you taking the time to leave a review. And we take on board your comments regarding reports and the mobile app. We are continuously developing our products and will keep you informed as new features and improvements are released.

Excellent Service & Friendly

Jun 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It was great pleasure to have STAAH - VETO as a channel manager. They team and account manager is friendly and anytime to help. Assistance is provided in all ways. Also, They are kind helpfull for all issues and updations. Special mention Deepti, Geetha and Dhyey doing a excellent job.

Vendor Response

by STAAH on June 13, 2016

Thank you Balasubramaniam, this is wonderful to hear and we are very grateful for your review.

STAAH Review 2016

Jun 18, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: STAAH is a channel manager which uses a minimalistic approach to do tasks efficiently. It is very dynamic and intuitive in nature.

Vendor Response

by STAAH on June 20, 2016

Thank you Rahul for your review. We acknowledge that there have been shortcomings with RateSTalk which are addressing. Please escalate any technical issues to support@staah.com and a member of the team will respond to you as soon as possible.

At first Thank's to STAAH for making our hotelier work easier and comfortable.

Jun 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I don't have more words but STAAH but yes would like to say to any hotel or resort that just take it on trial basis and then you will come to know what changes STAAH has made in your day to day work.

Vendor Response

by STAAH on June 14, 2016

Thank you Manvendra for your kind words. As you know, we are continuously improving our products to provide more options and we will keep you informed as they are released.

Our new website and channel manager

Jul 08, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We selected Staah to develop our new website, and at the same time selected them for our booking engine, channel manager and web host. They have been extremely professional and supportive during this time of change, and the product is delivering everything we require.

Vendor Response

by STAAH on July 14, 2016

Many thanks for your review Lee & Barry. It is always a pleasure working with such lovely people.

Great Responsive Time from STAAH

Jun 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Great Team to work with, they quite understand your requirements and cater to the same. All issues are solved in short time period.

Great decision to work with STAAH as a channel manager.

Vendor Response

by STAAH on June 20, 2016

Thank you Jennifer, we really appreciate your review. We continuously develop all our products, including channel manager, and we will let you know as new features are released.

Excellent.........

Jul 24, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: STAAH has help us to control and grow our business with simple access to online distribution and digital marketing services. We have found the software to be extremely simple to use yet efficient. STAAH is very reliable and all of our data stored is secure and can only be accessed by the hotel.

Vendor Response

by STAAH on July 25, 2016

Thank you Karan for your review. We really appreciate your comments.

Great asset to RM, yet very simple

Jun 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: STAAH understands the requirement of a hotelier. In todays complicated online world there is huge need of simplification and i think STAAH has done it exceptionally well

Vendor Response

by STAAH on June 29, 2016

Thank you Prakash for taking your time to review STAAH. We really appreciate your feedback. STAAH releases at least three updates to improve functionalities and we hope to address your concern.

Happy with STAAH

Jun 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Staah is one of the best channel managers.Our experience of using staah as a channel manager has been a smooth and effective one.

Highly recommended for other hotel properties to go in for Staah as channel manager.

Vendor Response

by STAAH on June 20, 2016

Thank you very Samson, it is wonderful to hear you're so pleased with our channel manager. Thank you for taking the time to leave a review.

Prompt backup Support

Jun 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Best thing about STAAH is if there is any feature which is not there, they try to implement it & easy to use extra-net

Vendor Response

by STAAH on June 20, 2016

Thank Jaran for your review, it's greatly appreciated. We do keep our rates under review to ensure we remain competitive whilst allowing us to continually invest in making our improving our products for the benefit of all properties.

Excellent tool for revenue managers

Jun 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have used other channel managers also, but recently in January 2016 shifted to STAAH and one thing I can assure everyone, I am happy now of our decision to shift to STAAH.

Recommended to all.

Vendor Response

by STAAH on June 17, 2016

Thank you Dinesh for your review and kind words, this is great to hear. We have some good news for you and look forward to telling you about it next week!

EV World Hotel STAAH Review

Jun 14, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: Great functionality, feature, user friendly, nice interface, easy to use, easy to teach for basic functions.

Vendor Response

by STAAH on June 15, 2016

Thank you for your review Khir and your kind words. We acknowledge there can sometimes be challenges during the mapping process, in this case ensuring that sufficient rates and availability are entered before the channel connection is made.

BEST SOFTWARE EVER USED!!

Jun 15, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: The best thing about staah is that they have good app for iOS user. Software runs very smooth and is definitely user friendly. The support team is always available round the clock and resolves the issues very fast. I feel its more than a channel manager.

Vendor Response

by STAAH on June 15, 2016

Thank you Suraj, it's great to hear such a positive review of our products and our people.

Fantastic OTAs managing software

Jun 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Great, save a lot of time when using this program I do not need to go to each OTAs to adjust price and open/close availability.Also since the mapping done by the support team, it save us a lot of trouble that we faced when we were using similar program.

Vendor Response

by STAAH on June 13, 2016

Thank you very much Kah Shing, we really appreciate you taking the time to leave a review.

Simply the best!

Jul 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I find STAAH very easy to use. Any updates are always logical and seamless. STAAH integrates with our motel room software perfectly and inventory and price updates are quick and accurate reflecting in an instant on our STAAH hosted website.

Vendor Response

by STAAH on July 14, 2016

Many thanks for your kind words Morgen. We really appreciate you taking your time to review STAAH.

Useful and Best app for Hotels

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Always work as required. Never had any issue in updating an information. Mr. Vishal always there is any information or help required.

Vendor Response

by STAAH on June 15, 2016

Thank you Shugufta, we really appreciate your review. We are always considering new OTA integrations as part of our ongoing expansion program and will keep you informed as new channels become available.

Great Tool for Channel Management

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Having worked with couple of other channel managers we switched to Staah for the ease of use and actual performance of the software. Basically all functionalities actually work and the customer support team is very fast and friendly to all our needs.

Vendor Response

by STAAH on June 15, 2016

Thank you so much Rohit for your review and kind words, it's greatly appreciated.

Great software and very good customer support

Jul 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are very happy to use Staah for our business as it is easy to use and has great customer service support for any kind of question. Also the updates in the system are always very useful and well thought of.

We are using Staah for many years already and are very happy with it.

Vendor Response

by STAAH on July 14, 2016

Your review is much appreciated Tim. Thank you!

Best in Class Product backed by Best in Class Support

Jun 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: From the time we have started to use Staah Channel Manager & Booking Engine our online channel bookings have grown exponentially. Staah is a very powerful e-distribution platform which we have used to maximize Hotel Revenue Yield.

Vendor Response

by STAAH on June 13, 2016

Thank you Apurva, we really appreciate the kind words and you taking the time to leave a review.

Staah Review

Jul 07, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have little experience with these systems but the system seems to do what I need it to do, it would have been very difficult to set up if it had not been for support by Staah staff, they have been great

Vendor Response

by STAAH on July 14, 2016

Jane, Thank you for taking your time to review STAAH. We appreciate your feedback and have taken your comments on board.

Great option to manage all OTA

Jun 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It is really great option to control all OTA at one point and very user friendly system and this channel management system has offered new vision to OTA business.

Vendor Response

by STAAH on June 20, 2016

Thank you Haresh for your review and kind words. Our Max Channel Manager offers dynamic pricing - a member of the team will be in touch to discuss this with you.

Best App ever .

Jun 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: One App gives all the information you need. Can login from laptop and syncs with your phone too......

Vendor Response

by STAAH on June 20, 2016

Thank you very much Mihir, we really appreciate your review. Regarding the mobile app, it's important to us that your data is secure so, like many other apps, we have set it to require your password each time you login.

Good Product, easy to use.

Jun 15, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: Very easy to use and friendly UI product. Setting up and mapping takes some time depending on the property, however once set up everything is running smoothly.

Vendor Response

by STAAH on June 16, 2016

Thank you very much for your review Danukh. We take on board your comments and will endeavour, as we always do, to respond to your requests as soon as possible.

Staah The Game Changer in Channel Manager

Jun 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Staah is not a Channel Manager but it is a tool which takes your Hotel to the next Level..

It has so many options to plan strategies your open room inventory, maximize your Room Revenue & sell add on benefits even before the Guest walks in

Vendor Response

by STAAH on June 20, 2016

Thank you very much Deepak for your generous review, we really appreciate it.

a small motel operator who is not computer savvy .

Jul 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am not computer savvy ,and the prospect of dealing with a channel manager was a bit daunting , but I was pleasantly surprised ,I find Staah easy to use and logically to get around in .

Vendor Response

by STAAH on July 07, 2016

Renus, Thank you so much for your kind words. We love to be able to assist properties increase their online presence and revenue.

Simple and Effective

Jul 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: As professional Motel managers we have investigated and compared many channel management systems to introduce to new properties, in our opinion this wins hands downs. The main reason is simplicity of use.

Vendor Response

by STAAH on July 07, 2016

Selby, thank you so much for your review. You are one of valued clients and we really appreciate your support.

Wains Hotel Dunedin: Front office Manager

Jul 25, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: The best thing is its very easy to reach Staah technicians over the phone or email and they reply really quickly. Dealings have always been friendly and Staah techs are always willing to help us.

Vendor Response

by STAAH on July 25, 2016

Vibhor, Thank you so much for your review. We really appreciate your feedback and have taken your comments on board.

Great Service

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Smooth working with helpful staff always there to help out. Updates required information instantly.

Vendor Response

by STAAH on June 16, 2016

Thank you Akash for your review, this is great to here. And thank you for your feedback regarding use of multiple IDs on the mobile app. This is something we're currently looking into and we will keep you updated.

Review From Park Plaza Faridabad

Jun 21, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Staah is a good product which can be used by Front Office & Revenue Management professionals alike. Experience with the product has been great. However, they should work on devising methods to generate reports directly.

Vendor Response

by STAAH on June 29, 2016

Thank you Arindom for taking your time to review STAAH. We really appreciate your feedback.

User friendly

Jun 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It's been a great association with Staah ,there has been continuous improvements in the software with great client support .

Vendor Response

by STAAH on June 20, 2016

Thank you Santosh, your review is much appreciated. As you know, we are continuously developing our products and we will certainly consider how the reporting features can be improved.

Excellent service and Prompt Response

Jul 14, 2016
4/5
Overall

2 / 5
Ease of Use

5 / 5
Customer Support

Comments: Since we began with STAAH its been a good experience learning so many things about it. Staah Customer service is good. Specially Cheyanne been very nice and Helpful from the first day of Setting up system and making the smooth flow of work.

Vendor Response

by STAAH on July 14, 2016

Thank you for your review Aman! Your feedback is much appreciated.

Perfect hasle free choice

Jun 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: In nut shell, I would like to say, that it has been our perfect choice to have been using Staah. Easy to use software, excellent, efficient backup team. We are very satisfied. All the very best to the entire team of STAAH.

Vendor Response

by STAAH on June 20, 2016

Thank you very Tarun, this is wonderful to hear. We really appreciate your review.

Good support

Jul 10, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have been using STAAH since 2010 and in that time have found it suits our requirements well. We have consistently found their customer support to be very good. Any issues (which have all been minor) have been resolved very quickly.

Vendor Response

by STAAH on July 14, 2016

That's great to hear Patrick. Thank you so much for your kind words.

STAAH IS A STAR

Jun 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: WE ARE NEW TO THE HOTEL INDUSTRY AND WERE WORRIED ABOUT HOW TO MANAGE RESERVATIONS TARIFFS ETC. BUT EVERYONE AT STAAH WITH GREAT PATIENCE AND EFFICIENCY HAND HELD US AND CONTINUE TO DO SO AD WE ARE EXTREMELY INDEBTED TO THEM. THEY ARE A TRUE PARTNER.

Vendor Response

by STAAH on June 17, 2016

Thank you Karthik, we are delighted to hear this.

Good experience

Jun 13, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been using this product from quite a long now as per my professional experience, its quite user friendly and easy to use for an individual. The customer support team extends all its ways to assist us in our need or any technical needs.

Vendor Response

by STAAH on June 13, 2016

Thank you for your review Nishant, it's much appreciated.

Good Connectivity with all OTA's

Jun 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: STAAH has good connectivity and we did not get any stuck in any sold out date, due to bad connectivity of channel manager.

Vendor Response

by STAAH on June 29, 2016

Pradeep, thank you for much for taking your time to review STAAH. We really appreciate your feedback. We have taken your comments on board and hope to address your concern.

Room distribution made easy by STAAH

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are using STAAH's Distribution Manager and Booking Engine. Both are doing a great job for us. We are happy.

Vendor Response

by STAAH on June 15, 2016

Thank you very much for your review. We are always looking for new ways to improve our products and would love to hear your suggestions. Please email marketing@staah.com. Thank you.

My Job Made Easy with STAAH.......

Jul 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: While Starting a new Resort which had no Chanel Manager, I contacted Anu and it was all made easy in just one day. She took care of all the requirements. The Follow up were all done even if I forget something.

Vendor Response

by STAAH on July 07, 2016

Ronald, Thank you so much for your kind words. Your review is much appreciated.

Brilliant Customer Service

Jul 07, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Great software and it's easy to update prices. Absolutely brilliant customer service (especially Shaila & Cheyenne). They are always quick to respond to questions, however little or large and so happy to help.

Vendor Response

by STAAH on July 08, 2016

Hilde, thank you so much for your kind words. Your review is much appreciated.

resolving in overbooking issue

Jul 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are feeling total very comfortable M/s.Staah , and we are receiving more over 35% of booking daily From and we are feeling 100% fulfilled with Staah

Vendor Response

by STAAH on February 12, 2017

Jaya, we are happy to hear that we help you eliminate overbooking issues and increase number of bookings. Thanks for choosing STAAH!

STAAH Review - Lemon Tree Hotels

Jun 18, 2016
3/5
Overall

4 / 5
Ease of Use

3 / 5
Customer Support

Comments: I work with STAAH on a day to day basis which is why I am able to give a critical feedback on it. STAAH overall is very useful and it has many features with other Channel Managers don't. the main problem with STAAH is that they are reluctant to work on suggestions on improvements or features which the system doesn't have. It would be an excellent tool if they had the kind of technology to cater to the user's requirements better.

Vendor Response

by STAAH on June 20, 2016

Thank you for your review Shashank. Whilst we consider all ideas and suggestions we prioritise those which are urgent and in greatest demand. We are able to offer connection to the GDS and a member of our team will be in touch to discuss this with you.

Best Channel Manager and good customer support

Jun 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Its user friendly for daily use and liked the customer support extended by Ms. Sejal who is very prompt in attended our issues.

Vendor Response

by STAAH on June 13, 2016

Thank you very much for your review Damodaran and in particular your feedback on our mobile app, which we will investigate and resolve as soon as possible.

Excellent Support !!!

Jun 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: A great tool, user friendly that helps to boost business.. Staff is very supportive and ready to help you always :)

Vendor Response

by STAAH on June 16, 2016

Thank you Mohd for your review and kind words. We appreciate your suggestion regarding reports and we will consider this as part of our continuous improvement program.

Motel Booking System

Jul 06, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: We have just finished setting up a new motel complex with Staah and the initial set up was very easy and the customer support was very efficient.

Vendor Response

by STAAH on July 07, 2016

Thank you Jackie for taking your time to review STAAH. We really appreciate your feedback and have taken your comments on board.

Very Efficient Product

Jun 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Very useful and well structured software. Very good customer support and solves a very simple and elegant problem.

Vendor Response

by STAAH on June 20, 2016

Thank you Rahul for your review and also your suggestion regarding auto e-mailer, which we will consider as part of our ongoing continuous improvement program.

Continued Support from Staah

Jul 11, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: What stands out most about Staah for me is their continued customer support and constant adaptation of their products. They do a very good job of adjusting their approach to your business' needs as it grows and changes.

Vendor Response

by STAAH on July 14, 2016

Thank you of your kind words Laura, much appreciated.

Excellant software

Jun 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Software is seamless with realtime updates which makes it as the only channel manager which we at Bawa Group of Hotels have come across.

Vendor Response

by STAAH on June 20, 2016

Thank you very much Harmit, this is wonderful to hear. We will certainly keep you informed as we develop and improve our channel manager.

User friendly and Highly efficient

Jul 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are using this software for almost 3-4 years and are quite happy with their services and customer support. Very convenient to use and manage the rates & rooms inventory just by the click of a button.

Vendor Response

by STAAH on July 25, 2016

Thank you for your review Avadhoot, your feedback is much appreciated.

Friendly and Easy to use Software.

Jun 29, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: The experience overall is very good. The updated version is quicker and faster. The look of the site is welcoming and easy to use for the clients too.

Vendor Response

by STAAH on July 08, 2016

Meera, thank you for taking your time to review STAAH. We appreciate your feedback and have taken your comments on board.

Day to Day

Jul 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have been using this software for almost a year. We think that it makes are work easier and efficient. Saving our time and helps with day to day tasks. We couldn't imagine work without it.

Vendor Response

by STAAH on July 08, 2016

Thank you so much for your kind words Rohit. Your review is much appreciated.

Excellent and Must software for hotels!!!

Jun 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Well, we at Seasons An apartment hotel Pune have been using Staah from last 2 years. I found it very useful to manage all OTA's through one channel manager. The customer support is also excellent.

Vendor Response

by STAAH on June 13, 2016

That's great to hear, thank you for the review and your kind words Ashish.

Superb Product

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: This is one of the best software that you can use, if you are handling number of OTA's. Anyone can use it easily. It is a user friendly software. And the customer support is excellent.

Vendor Response

by STAAH on June 15, 2016

Thank you Kavinda for your review and your very kind words, it's much appreciated.

Staah success

Jul 28, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: We have complete confidence in our booking management. Prior to using Staah we we inherited a system that wa fraught with obdouble booking and overbooking.

Vendor Response

by STAAH on February 12, 2017

Megan, thanks you for your review. We're glad that our system gives you confidence in managing your booking.

Esplanade Motels - Gore

Jul 15, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Now I am getting use to using a Channel Manager it is great. The team who helped us set it up were very helpful

Vendor Response

by STAAH on February 12, 2017

Gillian, we're glad you enjoy using our channel manager. It is our goal to help businesses like yours eliminate overbookings. Thanks for choosing STAAH.

Excellent service and useful, interactive tools

Jul 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The initial set up was simple with very good, efficient and friendly support from the Staah team. The channel manager is logically set out and intuitive to work with useful insight reviews.

Vendor Response

by STAAH on July 14, 2016

That's great to hear, thank you for your review and kind words Kim.

Very easy and effective for my business

Jul 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been used this from 2013 and found it is very easy and useful for me.

Support center staffs are very knowledgeable and they know what are they doing. :-)

Vendor Response

by STAAH on July 07, 2016

Thank you Don for being our valued client over the years. We really appreciate your feedback.

Very efficient

Jun 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are happy with the services. Its very convenient for us to manage our inventory and rates by a mere click. The product is excellent and do Keep up your good services!

Vendor Response

by STAAH on June 29, 2016

Thank you Mandvi for your review. Your comments make us strive harder for perfection.

maintaining availability is GREAT.

Jul 12, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: maintaining availability is great. But some times we find the rooms are closed without any bookings. Credit card details retrieval needs high attention.

Vendor Response

by STAAH on July 14, 2016

Thank you for your review Priyanthi. We appreciate your feedback and have taken your comments on board.

Top Notch Company

Jul 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: From the first time speaking to Staah it was made so easy, for me not being computer literate it was difficult but all the team made that go away, if I need any help they are only a phone call away.

Tony

Vendor Response

by STAAH on July 14, 2016

Thank you so much Tony, greatly appreciated.

So far so good!

Jul 24, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: have finally entered the online booking world and so far are loving the experience. Thanks to Staah for making it an easy transition.

Vendor Response

by STAAH on February 12, 2017

Nikki, Welcome to the online booking world! It's a competitive environment out there. Thanks for choosing STAAH!

We Are Connected with Staah from last one year happy with software because we do one point solutions

Jul 01, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: happy with software because we do one point solutions we use on daily basic with out of any issue + point is i never found server not updated or else down

Vendor Response

by STAAH on July 07, 2016

Yagnesh, Thank you for taking your time to review STAAH. We really appreciate your feedback.

Staah Review

Jun 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Staah Chennal is very easy to use and we can explain to each and every one very easily.

this portal i am using first time and this product is very good and easy .

Vendor Response

by STAAH on June 29, 2016

Jitendra, thank you so much for your kind words. Your review is much appreciated.

Reliable Prompt Friendly

Jun 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Always available at one single call. Never faced any issues. Received many suggestions for improvement from staah on many occasions. Happy to be associated. Cheers.

Vendor Response

by STAAH on June 20, 2016

Thank you Satyajit, this is wonderful to hear. We really appreciate your review.

The Best!!!

Jun 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The best!!!

I was actually reluctant to accept this at the beginning but trust me it's really awesome. Will surely recommend this.

Vendor Response

by STAAH on June 20, 2016

Thank you Nimish, that is wonderful to hear and we really appreciate you taking the time to leave a review.

Best Technology to increase figures

Jun 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are using Staah from all most 3 years + and is this we have noticed around 120% increase in our OTA segment , Thanks

Vendor Response

by STAAH on June 14, 2016

Thank you very much Deepak, this is great to hear. We are currently exploring guest reviews and will keep you posted.

Channel manager and website management

Jun 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Excellent service from its inception. provides link to all OTA's with easy management tools which allows me time for other elements. Regular updates on market.

Vendor Response

by STAAH on June 09, 2016

Thanks Nigel - very kind words and we appreciate you making time to review us.

Excellent service and support

Jun 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Excellent, most especially the support people. Every time I need the support's assistance, they are always available and gives feedback and action immediately. Thank you.

Vendor Response

by STAAH on June 14, 2016

You're very welcome Jeri, and thank you for your kind words.

Great Channel Manager

Jul 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We used other channel manager and we moved to Staah since beginning of 2015. It is easier(very) to use for updating and the support is great!!

Vendor Response

by STAAH on July 08, 2016

Jin, many thanks for your review. We love working with you. Thank you for your support.

Fast, Intuitive and Reliable

Jun 21, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: It is fast, easy to operate and support is quick and responsive. It is easy to use in every respect. It has a super reliable CM. and the BE is also easy to be adapted to.

Vendor Response

by STAAH on June 28, 2016

Thank you Baptist for your review. It is much appreciated.

Value for Money and Good Software

Jun 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: This is an amazing software which connect all the online channels easy to use and the best part it it works on real time basis.

Vendor Response

by STAAH on June 29, 2016

Thanks very much for you kind comments and pleased to hear you see our tech as good value for money.

Very good channel manager, easy to use

Jul 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Having used staah for many years now we are very pleased with this channel manager as it is easy to use and provides all the settings we need. Also the customer service is really good.

Vendor Response

by STAAH on July 14, 2016

Thank you so much for your review Jason!

Excellent Product

Jun 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Staah team is doing really very good job. Support system is always ready to give service. Strategics reports gives us actual figures to make future changes.

Vendor Response

by STAAH on June 16, 2016

Thank you very much Aaquib for your review, it's much appreciated.

Staah Review

Jun 17, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: Good Tool to manage all the Portals centrally..... Helpful staff.... Helps in generation of Reports...

Vendor Response

by STAAH on June 17, 2016

Thank you for your review Avinash. We are always working to improve our products and will take your comments on board.

Great Team and Great Software

Jul 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Easy to use, very friendly support team, some great features but have some technical limitations.

Overall experience is good, highly recommended.

Vendor Response

by STAAH on July 07, 2016

Akshat, your comments make us strive harder for perfection. Thank you!

Good Choice

Jun 17, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Not a bad choice of brand eventually. Really helpful and excellent customer service as well. Had couple of technical errors but overall performances are excellent.

Vendor Response

by STAAH on June 17, 2016

Thank you for your feedback Thilak, much appreciated.