UserReplay

UserReplay


5 / 5
1 review


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows

Vendor Details

  • UserReplay
  • www.userreplay.com
  • United States

About UserReplay

UserReplay reveals the truth about your customers online experiences. We empower companies with an e-commerce presence to understand and analyze every website journey, providing the insights to quantify and monetize the impact of every conversion issue, reduce fraud and improve conversion rates.


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UserReplay Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

UserReplay Reviews


Easy deployment, smooth replay

May 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: performance, features, ease of use. support is knowledgeable. Always adding to their feature list- very hungry and active company, involved with their clients

Cons: slightly less granular than tealeaf in eventing capability (but better overall). I wish they had a free version with limited features I could deploy to more clients.