# Page 2 | Linxup Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Linxup the right GPS Tracking solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153863/Linxup-GPS-Tracking/reviews --- Linxup 3.9 (88) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 2 - Reviews of Linxup ## Showing most helpful reviews Showing 26-50 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Kristine S. Human Resource- Compliance Automotive Used the software for: 6-12 months ### "Human Resource/ Compliance" March 12, 2025 5.0 The company has been with Verizon for many years. Verizon has been nothing but headaches. We got rid of Verizon and now very pleased to be with Linxup. Everyone is always so nice and willing to help. Pros Customer service, response time, great prices, great employees Cons PTO installation or not having a service for installations. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Customer service was horrible, no one ever called back or answer any questions that you may have, and billing issues. Review Source SP Steve P. Compliance Risk Safety Automotive Used the software for: 2+ years ### "Walser Automotive" December 26, 2024 5.0 Works as described although not really fond of the requirement charging a credit card and not able to set up an accounts receivable account with us Pros Easy setup, good customer service, accurate data Cons there are lots of folks in this the Telemetrics space and it all comes down to up time, access to customer service, and pricing. so far Linxup has been competitive so i don't really have any cons. Review Source jB jason B. Logistics director Entertainment Used the software for: 6-12 months ### "Worth every penny" December 17, 2024 5.0 great experience. every time i have needed to reach out for assistance it has been a quick and easy process Pros very simple and easy to use system, its nice to have a all in one solution with the convenience of a tablet. Cons I am Located in canada and we have very weak signal often enough Review Source JR Jarvis R. Fleet Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Happy Customer" November 7, 2024 5.0 Pros Easy to use in app or laptop and easy to install. Cons Customer Service isn't the best. Everyone isn't knowledgeable about the product and software. Review Source Response from Linxup GPS Tracking November 18, 2024 Jarvis, we're glad to hear you've been pleased with Linxup's solutions. We pride ourselves on ease of use for any device. We're also sorry to hear you've been less happy with our customer support. We'll review your cases and discuss how we could have done better. Please contact me at the provided email address if you have ideas for how we can improve. Thank you for sharing your experience. fB farook B. parts manager Automotive Used the software for: 1-2 years ### "linxup works great" November 21, 2024 5.0 linxup provides a great view of where my driver is throughout the day. Pros i like linxup because it provides good tracking and route review for my driver Cons cons are we are tied into a bunch of other stores and i can be hard to find my truck sometimes. Review Source Response from Linxup GPS Tracking December 3, 2024 We're so happy to hear you're getting great value out of Linxup. Thank you for being a Linxup customer! VR Verified Reviewer owner Translation and Localization Used the software for: 6-12 months ### "Do not use this company" April 11, 2023 1.0 it is clear for reading other review that the product is poor quality and often breaks i will never be using this company again Pros nothing app glitches, and trackers regularly disassemble Cons This is one of the worse companies i have ever done business will I'm a turo host and had 11 trackers. the trackers would often not work, I reached out to \[sensitive content hidden\] multiple time to fix my broken trackers and I did not hear back from him. I requested to cancel services because the service was so bad and the trackers were often not working and \[sensitive content hidden\] said "I do understand where you are coming from here, but that is not an accurate statement, and even if it were, I have already reduced the early termination fees in half from what you owe based upon the contract. " \[sensitive content hidden\] insinuated that I was a liar, 1 of my cars was actually stolen, i have records of speaking to the police around the time I reach out to \[sensitive content hidden\] to replace the tracker that was in that car. there is way better options the Linxup, there system regularly does not work. you are unable to get a hold of customer support to replace the item or ask questions........ the also took 2600 out of my account without letting me know. reach out to me if you would like proof.do not do business with them here is \[sensitive content hidden\] said when I told him i did not authorize them taking my rent money out of my account " Technically, it was authorized to be over twice the amount that was charged" \[sensitive content hidden\] Email as proof that I spoke to him \[sensitive content hidden\] Review Source MS Madison S. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Rental Company " December 6, 2022 5.0 Pros Integration and install were super easy. Switching from a similar product we had general knowledge of GPS tracking software; however, Linxup is a glorified version of what we were using. Not only is the real-time tracking with more frequent pings helpful, but being able to notify customers of boundaries crossed through SMS and maintenance logs make it that much better. Cons Linxup was an investment compared to our last software considering the quantity of devices needed and seasonal operational aspect. In terms of GPS tracking it is very comparable, but Linxup definitely has the upper hand. At times, seems a bit complex for our business, but the real-time tracking with more frequent pings was the big catch for us. Switched from [Bouncie](https://www.capterra.com/p/176438/Bouncie/) Glitches in Bouncie and less advanced real-time tracking. Review Source VR Verified Reviewer President Transportation/Trucking/Railroad Used the software for: 2+ years ### "poor customer service" October 20, 2021 1.0 If you call in to purchase a new device, they will answer in 10 seconds. If you have an issue or would like to setup a new device, they will never answer. I have been trying to call for 5 days, also sending emails and leaving voicemails. No one has returned a single call. I spoke to one individual in another department but could barely hear him with his dogs barking nonstop in the background! Really dogs barking. This is shameful Pros Tracking works ok. but support for issues is horrible Cons If you call in to purchase a new device, they will answer in 10 seconds. If you have an issue or would like to setup a new device, they will never answer. I have been trying to call for 5 days, also sending emails and leaving voicemails. No one has returned a single call. I spoke to one individual in another department but could barely hear him with his dogs barking nonstop in the background! Really dogs barking. This is shameful Review Source TR Tina R. Construction Coordinator Construction Used the software for: 2+ years ### "Central Confinement Review - Linxup" September 17, 2019 4.0 We have used Linxup for several years and we like it. We were able to price decline on our per unit price last year, and that is helpful. That makes Linxup even more competitive for us to keep, when we get good product for a good price. The service is lacking at times, but the overall product and service of Linxup is one that I would recommend. Pros I like how easy it is to use. It so easy to log in and see that it takes you directly to a map that show all of your vehicles, and with a quick list to see who may be offline. It also great to see who may need to vehicle maintenance with the check engine indicator online. The report are pretty easy to read and have been very helpful. A good product. Cons The support is what I have the most issue with in regards to Linxup. It really depends who you get on the phone. Some of the reps you speak to when a device loses a signal are great and quick, and don't try to keep you on the phone, but they want to solve your problem as quick as possible. However, the next time you call you could get a rep that acts like they are new and don't know what is really going on, which is strange to me how some representatives are so educated and others are not. Reason for choosing Linxup Pricing came into play in a big way along with all of the service and reports options that came with the competitive pricing. Review Source MB Mark B. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Unprofessional and Poor Quality" September 28, 2019 1.0 Very bad customer service. Product does not work, push notifications are all wrong, maps and mileage are wrong. trucks send wrong info and the product does not do as they stated. Pros It is very bad and never works with no support at all! Cons Switch and bait. They send the product without a contract and then threaten you to keep their poor design. Admin does not care and money is their only object. Reason for choosing Linxup Price and options offered that do not work. I will sign up for these other products and tell everyone how bad this company is. this is my 47th letter!!!!! Switched from [Track-It!](https://www.capterra.com/p/67028/Track-It/) Promised more functions and better price. BIG mistake!!!!!! Review Source Response from Linxup GPS Tracking October 11, 2019 Hi Mark - It looks like you've been a customer for almost two years with several devices, so we're distressed to hear that you aren't happy. We strive to delight our customers and are anxious to make sure you're satisfied. It looks like some of the issues you've been having include incorrect installation of the wired devices and Google map speed alerts. Karen, one of our customer support reps, recently sent you instructions to correct the wiring, but we'd be happy to provide additional assistance if you'd like to give us a call. Speed limit data comes from Google, but we do have an easy way to update that if they are reporting incorrect data on your common routes. Just to clarify, we do sell our devices without contracts being required and never switch customers over to contracts unless they request it. We did recently send a standard update to our Terms & Conditions, but that does not change the terms of contracts or month-to-month service. JS Jenny S. Accountant Consumer Services Used the software for: 2+ years ### "Cancelled Linxup over charges & alck of customer service" November 11, 2021 4.0 Frustrating. No customer service - even after years of using them. Will never refund or adjust a billing - keep charging reagardless of working services or not. Money clearer more important. After cancelling - had a rep call and was going to take care of everything. However when we asked for credit and to cancel - got rude. Still cancelled. Pros The features are easy to use, as is the reporting. Cons had trackers that did not work and they could not get to work - refused to stop charging for them. Got a random call that they were updating our trackers as ours were outdated. they imemdiately cancelled our tracking - leaving us with 2-3 weeks of no service. Still charged us for that period. One tracker never worked - was defective - still charged us for that for 2-3 months. Finally cancelled, as you leave a message and no one ever calls back. Had to file with credit card to get the services stopped. Reason for choosing Linxup Actually choose to go to Force by Mojio and left Linxup. Much better customer service, although reports easier to create from Linxup. Review Source DD Danetta D. GM Consumer Services Used the software for: 6-12 months ### "Drains our vehicle batteries!" February 14, 2023 1.0 When I called customer service to report this problem they wanted us to have all our vehicles at our shop at the same time so they could troubleshoot. I explained that this was not possible as we have customers that have no air conditioning in central Texas and could not wait to have their AC's repaired so they could work on our trucks. I then tried cancelling the services since we were unable to use them and they refused to let us out of a contract that our dispatcher (which had no authorization to sign for this service) had signed for. So now I am stuck paying for a service we can not use and they made no attempt to rectify this situation. Not happy and will never recommend this company! I can not fathom treating one of our customers the way linxup has treated and continues to treat us. Pros Nothing! I run a service company and can not have our vehicles down. This system consistently drained the batteries and left our techs stranded on multiple locations. Cons Drains our vehicle batteries and leaves my techs stranded. We had to unplug cameras and are being forced to pay for it rather than letting us out of a bogus contract. Review Source SE SCOTT E. OWNER Media Production Used the software for: 2+ years ### "NEW VERSION DEVICES ARE GARBAGE" March 25, 2021 1.0 Very poor tech support. Happy until 4g units now very unhappy. Looking for another vehndor. Highly do not suggest Linxup. Pros For years I have used Linxup with almost no issues, never even a need to call for tech support. A few months ago it started acting up so i called and was connected to sales. I learned the reason was a new 4g device was out. I signed a new contract, had 2 devices and a camera sent to me. 90 % of the time one device either is not functioning. I called support and was told need to be in the open sky, Problem was I was in the same area as the old one that worked. Promised call back in 20 minutes. Days later called back and no luck sit hold tech support. Called sales and she transferred me and still 20 min wait. didn't fix it. Called again yesterday and recording techs busy leave message and call back. now 30plus hours later and no call Cons The old ones were awesome new version is junk and doesnt work. Reason for choosing Linxup Had before sales got me to switch to new device. Review Source TW Tom W. Manager Entertainment Used the software for: 6-12 months ### "Nightmare with linxup" April 30, 2024 1.0 Pros There is nothing to like about linxup. I just didn’t get any chance to swap with any other product. Cons It will drain your battery without any watering. If you have an event and your truck is loaded and you are at a critical mission, next day you will see it is all dead and worse of all you could not even jump start it. I had a nightmare experience. Review Source AD Allan D. CEO Consumer Services Used the software for: 2+ years ### "Ok software. Poor support. " May 9, 2019 2.0 I’ll just say this, I called them to remove my card from auto pay and they refused to do it despite being required to do so by law. They appear to be desperate for business. And not very friendly when you call them out. Pros The devices were reasonably reliable. I guess. Cons The support. Had issues at various time with devices not being shipped to correct location, issues logging in, billing, communication, etc. at the end of the day, Linxup didn’t follow through with their promise to take care of issues. Review Source Response from Linxup GPS Tracking June 12, 2019 Mr. Draper - We're very sorry you've experienced issues with our support. We do strive to delight all of customers. We understand there are issues with your existing devices that remain under contract. If you would like additional assistance, I've briefed a member of our Customer Experience team about this issue and you may contact him directly (Beau Giessman (314) 449-8486 ext. 314). I'm also sending his information along in a direct message to you with this response. WW Willie W. Fleet owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "This company is a ripoff" August 13, 2022 1.0 One of my trackers malfunctioned after two day of installation. I've tried for a whole week to get in touch with customer service via emails and phone calls with zero responses from either. The guy " \[SENSITIVE CONTENT\] " he was quick to pick up the phone and call to make a sell even gave me his information to reach him directly. He answered the phone once , transfered me to customer service who took my information and said they woul check into it and call me back within 2 hours its been a week now with no call. These people are very quick to respond to make a sell but if you have a problem you cant get in touch with anyone. My advice to you is to stay away from this company and if you are already a customer and having problems do as i did and report them to the BBB and cancel whatever payment method they have on file for you because they will continue to take your money even after you have sent them several email asking them to cancel. ( STAY AWAY ! ) Pros Nothing at all it failed after 2 days of use Cons I didint like anything about this product Reason for choosing Linxup At this point i really dont know why i chose linxup but i do know that im very sorry that i did choose them. Review Source MH Matt H. Account Manager Construction Used the software for: Less than 6 months ### "Honest Opinion" February 20, 2023 2.0 At first, I felt like my sales rep genuinely cared about me as a customer. I was told things about their system and video recording that, honestly, sold me on their system. It wasn't until later that we began to realize that was just sales pitch and it was what we wanted to hear not the truth of the product. Had the sales rep been upfront and honest with me, it wouldn't have been an issue and it would have helped in our decision making process. Pros It was very easy to use and navigate everything. Cons We had quite a few issues with the GPS showing a truck at a particular area when in reality, the truck was 30 minutes in the opposite direction as where it was showing. We had issues with the cameras not recording properly. Reason for choosing Linxup Seemed like a better product and seemed like they were willing to work with us on some things. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Better price and not as horrible as verizon. Review Source AP Adam P. Iwner Transportation/Trucking/Railroad Used the software for: 2+ years ### "IFTA Tracking Made EASY!!" November 29, 2022 5.0 Linxup has been a great tool for our fleet of three trucks. I no longer have to go through trip sheets and logbooks trying to figure out state miles. Pros I like that it automatically calculates my miles per state and the software automatically calculates IDTA returns for the trucKS Iselect Cons I wish I could enter fuel in the app from my phone Alternatives considered [BIT Web Portal](https://www.capterra.com/p/265513/BIT-Web-Portal/) Reason for choosing Linxup Because it’s simpilier. Review Source ML Matthew L. owner Automotive Used the software for: 6-12 months ### "rotten support, no managers to take care of problems" June 2, 2023 1.0 they fail on every level, no support, high cost, failing equipment, and slow tracking. Pros not much, cost was higher then most. thought that would mean they would do a better job, NO ! they did not.. Cons They charged my card on file with out my permission. then it has been over a month and i have still not got my money back, tracking units failed within 2 months of being installed. wanted to charge to replace them, only two months old. , units continued to drain the main battery on the vehicle they were installed. Review Source SC Scott C. Ass manager Construction Used the software for: 2+ years ### "Biddeford Painting review" December 5, 2022 5.0 Does what we need done Pros Easy to install and easy to use. Low cost. Cons I can not think of any bad points. I am buying 5 more gps- camer units Reason for choosing Linxup Ease of install Review Source JP Justin P. Owner Consumer Services Used the software for: 2+ years ### "On point tracking so I always know where my truck are and that they are traveling safely!" March 27, 2017 5.0 The tracking info the devices give in so valuable. I can break down all my employees travels to find ways to improve our routes. The safety info that gets communicated makes sure I can hold my drivers accountable which keeps every one safe. Pros Easy to use and VERY accurate info. Cons Wish there route program had more functions for dispatching like starting point and automatic route planning. Review Source Response from Linxup GPS Tracking May 1, 2017 Hello Justin and thanks for your review of Linxup GPS tracking for your business, RVA LawnCare. We strive to offer the easiest software to use that provides powerful data that you can use to grow your business and save money. As you know, our GPS tracking devices update every 60 seconds and accurate up to 15 feet so you always know where your equipment and drivers are (making it easier to update their routes as well). Thanks again for your review of Linxup GPS tracking! DC Daniel C. Owner Facilities Services Used the software for: 1-2 years ### "A must for fleet snow plowing" December 5, 2022 5.0 I’m very happy with Linxup! Pros I like the ability to know where my trucks are at any time. Setting up geofences has help to track time on site for our snow plowing locations. Cons So far so good! I have not found issues with using Linxup Review Source LH Latine H. Chief Transportation Officer Transportation/Trucking/Railroad Used the software for: 2+ years ### "Valuable Part of My Operation" June 22, 2019 5.0 The Linxup GPS Tracking reports speeding, fuel consumption and other careless driving and reports it daily so that I can immediately share with the driver for an immediate improvement. Pros Linxup tracking is an integral part of my operation. The information it provides is priceless when you're not able to be on the road. It helps to reign in careless behavior before it takes a toll on my bottom line. Cons One feature I wish it would provide would be an alert to my inbox when it is disconnected. Review Source LT Luke T. Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "They make it IMPOSSIBLE to cancel" October 8, 2017 1.0 Pros It works, easy to read maps, good mobile app. GPS reports more frequently in turns, giving more accurate tracking path. Cons Cannot cancel service other than disputing with credit card company. They won't take cancellations on their website, over the phone, or by email. You can only use the "contact us" form, and cancellation messages are not responded to or honored. Only way to get them to stop billing you is through your credit card company. False idling alerts. Whenever key is turned it thinks you're idling. There's no way for software to interperet whether engine is on by the battery voltage, which should be very easy Review Source VR Verified Reviewer Vice President, Marketing Computer Software Used the software for: 1-2 years ### "Great vehicle tracking solution for low cost" September 12, 2018 5.0 Pros Intuitive interface, uses Google Maps, easy to scale (and manage hundreds of vehicles). Cons Mobile apps need updated and occasionally have issues with speed limits in certain areas. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.