# Sift Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sift Software - reviews, pricing plans, popular comparisons to other Financial Fraud Detection products and more.

Source: https://www.capterra.com/p/153866/Sift-Science

---

# 

 Sift Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sift

## What is Sift?

Sift prevents fraud with industry-leading technology and expertise, an unrivaled global data network, and a commitment to building long-term partnerships with our customers. Our Digital Trust & Safety Suite proactively prevents fraudulent payments, fake accounts, spam, scams, account takeover, and disputes while reducing false positives and powering frictionless experiences. Industry leaders like Twitter, DoorDash, and Twilio rely on Sift to stay competitive and secure.

## What is Sift used for?

[Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)[Chargeback Management](https://www.capterra.com/chargeback-management-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.06

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sift?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sift.com/&name=Sift)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sift

4.5 (15)

VS.

[4.9 (14)](https://www.capterra.com/p/10021163/Flagright/#reviews)

Starting Price

$0.06

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (15)

Ease Of Use

4.8 (26,318)

Value For Money

4.1 (13)

Value For Money

4.8 (20,178)

Customer Service

4.2 (13)

Customer Service

5.0 (20,432)

## Sift alternatives

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,340)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[Feedzai](https://www.capterra.com/p/156229/Feedzai-DS/)

[4.7 (11)](https://www.capterra.com/p/156229/Feedzai-DS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/156229/Feedzai-DS/)

[Formica AI](https://www.capterra.com/p/232343/Formica-Fraud/)

[4.9 (14)](https://www.capterra.com/p/232343/Formica-Fraud/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/232343/Formica-Fraud/)

[eftsure](https://www.capterra.com/p/216234/eftsure/)

[4.6 (45)](https://www.capterra.com/p/216234/eftsure/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/216234/eftsure/)

[View all alternatives](https://www.capterra.com/p/153866/Sift/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Check Fraud Detection

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Detection of fraudulent checks to prevent financial losses

Payment Fraud Prevention

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Access Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Control and manage access to company resources

Custom Fraud Rules

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Rules that can be customized/created based on business requirements for fraud prevention

Financial Transaction Approval

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Approve legitimate financial transactions after reviewing for fraud or other risks

Internal Fraud Monitoring

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitoring employee behavior for suspicious activity to detect internal fraud

Sift 42 features

Control and manage access to company resources

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Track usage and chargeback for disputed transactions/expenses

Detection of fraudulent checks to prevent financial losses

Track and manage adherence to policies for any service, product, process, or supplier

Rules that can be customized/created based on business requirements for fraud prevention

Discover and connect variety of data sources to the application for analysis

Import and export data to and from software applications

Graphical representation of data

Accept and process credit/debit card transactions

Investigate and resolve disputes/issues using workflow, audit trails, and other system tools

Approve legitimate financial transactions after reviewing for fraud or other risks

Intended to be used by banks

Intended to be used by online stores

Identify and prevent suspicious activity

Monitoring employee behavior for suspicious activity to detect internal fraud

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Predict future data based on historical data sets

Complies with the Payment Services Directive Two (PSD2), set by the European Union for electronic payment services

Receive notification of issues as soon as they occur

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Search and filter data across systems to locate required information by entering keywords or certain criteria

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.9 (15)

3.9

Based on 15 reviews

## Pricing

Value for money

4.1 (13)

Free Trial

Basic

$0.06

Per Month

Value for money

4.1 (13)

4.1

Based on 13 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[

Adyen](https://www.capterra.com/p/165680/Adyen/)[

Entrust IDV](https://www.capterra.com/p/200047/Onfido/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (13)

4.2

Based on 13 reviews

## User reviews

Overall rating

4.5

Based on 15 reviews

Filter by rating

5(10)

4(3)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Ansar k.

Senior Fraud Analyst

Financial Services

### "Excellent Platform for Real time monitoring "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 30, 2023

SIFT is comprehensive solution for risk assessment and mitigation. SIFT excels in offering real time risk intelligence, ensuring timely response and mitigation strategies. It's user friendly interface and customizable features empower businesses to tailor risk management to their specific needs.

Pros

1- comprehensive risk assessment 2- User friendly and scalability3- Alerting and notification4- cyber security focus

Cons

\- complex implementation- Steep learning curve - some users pointed that their is False positive result

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Ashleje R.

Owner

Arts and Crafts

### "Great software to help with chargebacks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 28, 2022

I've tried one other software where support was horrible, but I have had great success using this software and getting the support when needed.

Pros

Chargeback does most of the leg work to help with automated responses and help you win! Simple to use with is a plus when you don't have a lot of time to dedicate to fraudulent charges.

Cons

Wish there was better support for PayPal payments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZA

Zeeshan A.

Fraud Analyst

Computer & Network Security

### "Charegback RTR Overview"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2020

Pros

We are using RTR solution to prevent chargeback, so far have good experience from the support and integration team.

Cons

Notification system provided in Accounts sections is not working.

Alternatives considered

[Kount](https://www.capterra.com/p/226974/Kount/)

[Chargebee](https://www.capterra.com/p/131433/Chargebee/)

Reasons for choosing Sift

I reviewed almost all products but Chargeback.com guaranteed solution and quick support response made me choose else I would have gone for Order Insight direct integration with Verifi. Also as promised by Chargeback.com we will be getting VISA and MasterCard inquiries in single dashboard, waiting for the MasterCard solution, hopefully we will go live soon.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AO

Andre O.

Director of Client Services

Consumer Goods

### "Impression"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 19, 2020

Overall, the product is good. It continues to evolve and I look forward to more features being added.

Pros

I like the ability to track Chargeback Agent interactions and have reporting.

Cons

The API connections are limited and updates require IT interaction. Not a lot of user customizability.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GD

Gino D.

Customer Support Rep

Consumer Services

### "Honest Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 14, 2020

Pros

How easy it was to take care of alerts. The dispute dashboard is cleaner than Stripe's.

Cons

Some features didn't work. I wanted to get an email alert every time a Chargeback alert came in but every time I tried I got an error.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Maxim R.

Lead developer

Leisure, Travel & Tourism

### "Easy to integrate using rich API"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 14, 2020

Pros

My team was tasked with integrating Chargeback into our existing reservation system for the quick roll out. Well documented API helped us achieve this in the short amount of time. Chargeback's implementation team was always easily accessible and answered all question quickly and efficiently.

Cons

We didn't experience any issues during the integration phase. Support was a quick email or phone call away.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kerri L.

Office Manager

Marketing and Advertising

### "Continued Customer of Chargeback.com"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 14, 2020

Everyone is easy to work with and very willing to answer any questions we have.

Pros

User friendly - anyone in the office can use.

Cons

Costly. Its a little more than some of the products out there- but you get what you pay for.

Reasons for choosing Sift

Quality and one platform

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

John H.

Finance

Retail

### "Good, but can be better"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

October 10, 2020

The management team is responsive, but needs more technical support to upgrade product

Pros

Simplicity is the single greatest aspect

Cons

Lacking automation features and requires too much manual entry

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Chaim G.

Disputes Manager

Retail

### "Chargeback is handy software and helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 9, 2020

It has been positive.

Pros

The software is helpful in guiding us for how to best respond

Cons

For what we do it requires too much converting to word, and then back to PDF etc. However we do ten to be more detailed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Michael L.

Director of payment ops

Financial Services

### "Use of chargeback.com"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

October 9, 2020

Pros

Helpful service at times, new price structure could save money

Cons

Lots of dupes, poor dashboards, no definition of key terms

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153866/Sift/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)