Who Uses This Software?

Tracx TMS serves carriers and brokers of any size. In addition, our software is customizable enough to be useful for other types of service dispatch or delivery companies.


Average Ratings

8 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Tracx Systems
  • www.tracxsystems.com/
  • Founded 2012
  • Canada

About TracxTMS

Tracx TMS is a cloud-based trucking and dispatch software ideal for Carriers and/or Brokers. Unlike most trucking software, it's easy to use, completely customizable, and comes with fantastic support. We can handle your entire process - load planning, routing & dispatching, invoicing, and paying your truckers. TracxTMS will take care of your QuickBooks integration, maintenance records, E-Log & IFTA reporting, BOLs and other documentation.


TracxTMS Features

  • Billing & Invoicing
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Management
  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking
  • Billing & Invoicing
  • Carrier Management
  • Customer Management
  • Dispatch Management
  • Driver Management
  • Fleet / Equipment Management
  • Load Management
  • Order Management
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Shipment Management

TracxTMS Reviews Recently Reviewed!


Easy to use, great support and customizations that suit my exact needs for dispatch software

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Virtually no loading time which makes an efficient process for my dispatch team.

Can easily handle a large fleet that is constantly growing.

The support team is always one call away and they always listen which makes solving any issues a breeze. They have really taken the time to get to know my business, and have made it so the program revolves around my company and how we like things done.

Many innovative features and consistently new and useful additions to the software.

I would definitely recommend this to any company in the industry.

It's a web based application so it can be accessed anywhere, even by the drivers on the road.

The fact that it covers the entire process is really unique, all possible integrations make sure that all of my dispatching and accounting bases are covered, and for the most part the entire dispatch process can be handled in one program.

Cons: Getting used to any new software is always a learning curve but with the help of the support at Tracx we have been able to benefit immensely from this upgrade.

This software has saved SO much time and man hours

Apr 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that TracxTMS reps worked so closely with my team to make sure that the end result was exactly what we were looking for.

Cons: Learning curves can always be difficult in adopting new software but the Tracx team really stepped up when it came to training

Overall: The entire process was very communication positive, we had very specific needs and each step was addressed and programmed exactly as we wanted it.

Great Software

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customizations and customer support were great. Pricing was very reasonable.

Cons: Nothing, we are happy with our purchase.

We are a fledgling trucking co and have found the Tracxtms very easy to use and the support great!

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is laid out simply and has a very gentle learning curve. It's user friendly design is easy to acclimate to and allows you to move around intuitively in no time.

Cons: I don't have a true dislike. My knock would be something that's already being addressed. It is currently a web based ONLY product and that makes some of the software's features cumbersome when on the road and using a tablet or smartphone BUT an app is on the way and due out sometime in June as per the company.

Overall: Small to midsize logistic companies

Capterra loader

Excellent. Couldn't say more about the customer service and customizable options for this product.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How the product fits our business and is customizable. This transition from paper billing to fully automated billing was daunting at first, but with the help from Rebekah and the team has almost been seamless and an excellent experience.

Cons: Not much. It would be better if I could customize the columns without having to ask. Also, the templates aren't easily sorted to be able to rename them.

Overall: Ease of transition to electronic billing and the comfort of knowing help is a click away.

Best business decision we could have made

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and complete customization

Cons: nothing, we were very happy with the entire process

USER FRIENDLY

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate, user friendly, great support!! Everyone at the company was very accomadating and knowledgeable. Integrated well with Quickbooks.

Cons:

We have no complaints , any modifications we needed were dealt with.

Overall: Our overall experience was great! Any concerns we had were addressed quickly and efficiently.

First time use

Aug 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to customize it to our specific needs in our industry

Cons: We haven't used it long enough yet to find something that we aren't fond of.

Overall: We are still in the building portion, but so far I like what I see.