--- title: "Tracx Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tracx Software - reviews, pricing plans, popular comparisons to other Trucking products and more." source_url: "https://www.capterra.com/p/153868/TracxTMS/" page_type: "product" language: "en" --- # Tracx Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tracx ## What is Tracx? For organizations with workflows that don't fit a standard mold, Tracx delivers customized solutions on proven base versions. Over 130 modules cover industry-specific needs including USPS Highway Contract Route operations, livestock and cattle hauling, intermodal, cross-docking, subcontracting, carrier onboarding and requirements, digital signatures, custom document templates, location zone management, time recording, and compliance tools. ## What is Tracx used for? [Transportation Management](https://www.capterra.com/transportation-management-software/)[Freight](https://www.capterra.com/freight-software/)[Trucking](https://www.capterra.com/trucking-software/) Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $22 Usage Based, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Tracx alternatives Highest Rated [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (244)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153868/TracxTMS/alternatives/) ## FAQs about Tracx Overview ### Which roles and teams benefit most from Tracx? Tracx is most used by operations managers, transportation and fleet leaders, and administrative teams that need tighter control over logistics, compliance, and day-to-day workflows. Safety managers use it to track incidents and policy adherence, while executives and business leaders rely on reporting visibility to oversee performance, efficiency, and operational decisions. Answer based on 12 reviews Overview ### What company size and specific industries is Tracx built for? Tracx is designed for freight businesses operating in markets with high operational and compliance demands, making it best suited for logistics and transportation companies that need a TMS shaped around real-world freight workflows rather than generic processes. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Tracx? Tracx offers transportation management features such as fleet management, dispatch management, route management, load optimization, shipment tracking, and vehicle tracking. It also includes work order management, billing and invoicing, access controls/permissions, document management, real-time data, historical reporting, and integrations like API and QuickBooks integration. Integrations ### Which third-party tools and platforms does Tracx integrate with? Tracx connects natively to over 30 integrations, including transportation and fleet platforms such as Blue Yonder Transportation Management, CarShipIO, DAT Load Board, EROAD, FarEye, Fleet Complete, FourKites, Geotab, ISAAC, Linxup, Motive, and Omnitracs One. Getting Started and Support ### What training and onboarding options does Tracx offer? Tracx provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Tracx offer? Tracx provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support coverage is documented through these channels, but no reviewer feedback is available here to describe response times, helpfulness, or recurring support issues. ## Features AI summary Based on 1,713 Trucking reviews Capterra reviewers point to these as the top priorities when choosing trucking software: - **Real-Time Monitoring** (**51%** of reviewers rated this feature as critical) - **Trip Logs** (**52%**) - **GPS** (**53%**) Tracx supports all three features buyers rate most highly: **Real-Time Monitoring**, **Trip Logs**, and **GPS**. Together, these capabilities give teams better visibility into vehicle activity, make it easier to maintain accurate route and driver records, and improve location tracking across the fleet, helping businesses manage daily operations more efficiently and stay informed in real time. Dispatch Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Third-Party Integrations 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Automated Scheduling 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Fleet Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Management of commercial motor vehicles for work-related purposes Real-Time Notifications 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Routing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Tracx 65 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Reports: Alter the layout and content of reports - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Driver Management: Track all personnel who operate company vehicles - Driver Settlements: Manage payroll processing for different driver pay contracts - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Freight Operations: Intended to be used by freight brokers and logistics companies - Fuel Management: Monitor fuel consumption and optimize fuel usage - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Load Optimization: Set up process for efficient load building, routing, and distribution - Location Tracking: Identify the physical location of an individual, asset, device, etc. - LTL/Shared Truckload: Trucks that do not reach full load and can be shared - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Trip Logs: Record of trip details - Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck - Vehicle Management: Track and monitor how vehicles are used - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Waybills: Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (12) 4.5 Based on 12 reviews ## Pricing Value for money 4.6 (11) Free Trial Tracx Essential $22.00 Usage Based,Per Year Value for money 4.6 (11) 4.6 Based on 11 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Motive](https://www.capterra.com/p/138669/Motive/)[ DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)[ Paycom](https://www.capterra.com/p/130949/Paycom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (11) 4.9 Based on 11 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LE Lonnie E. Safety Director Transportation/Trucking/Railroad ### "Great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2026 Cannot say enough good things about the system and company. Tracx constantly works with us to customize the system to our needs. Orders are filled quickly and without issues. Pros Customer service team is second to none. Works closely with our team to eliminate issues. The value is worth the price. It is a very easy system to use and helps with driver management. Cons Tracking of hours worked but a work in progress. There really is not much about the system that we have a problem with. The customer service team keeps us very happy. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SM Shawna M. HR, Safety and Fleet Manager Transportation/Trucking/Railroad ### "Highly Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 Worked with Tracx for a few years now and it has been a great experience! Looking forward to our upgraded program in the New Year. Pros Tracx is the best software program out there for Trucking. They were able to customize the program for our needs. Their customer support team is also amazing ! Highly recommend this program! Cons Every program has issues from time to time, nothing major from Tracx, outages could maybe be reported to customers. Alternatives considered [Axon Trucking Software](https://www.capterra.com/p/19930/Axon-Trucking-Software/) Reasons for choosing Tracx Customization was huge for us. Local company to support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MP Marshall P. Operations Manager Logistics and Supply Chain ### "Hickman Transport Co., Inc. review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 16, 2025 Pros The team was very helpful in integrated our team into TracxTMS. We liked the ease of access and ability to edit trips. Cons TraxTMS does not always track very well with Samsara. Sometimes the API key does not translate well, and interruptions occur. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 19, 2025 Thanks for the review and kind words about our team and trip tools! We're actively working on improvements to reduce interruptions and ensure smoother syncing. We appreciate your partnership. FP Frank P. VP Transportation/Trucking/Railroad ### "Partner with us in our journey" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 15, 2025 It has been a journey from the start. Neither one of us totally knew what the USPS would be coming up with, but Tracx has been flexible to come up with new solutions every time we have asked Pros With the USPS changing their minds all the time, I like that Tracx is willing to be flexible with features to help us run our business to comply with the ever changing USPS landscape. Cons Sometimes I think that they need just a little more help with the support and day to day business. But the people they have are amazing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 19, 2025 Thank you for the kind words and for partnering with us through the twists and turns of USPS compliance. We truly appreciate your flexibility as well—and your feedback on support is noted. Our team is always striving to improve, and we’re glad to have you on the journey with us. TS Trevor S. Tansport Manager Transportation/Trucking/Railroad ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2019 Pros Customizations and customer support were great. Pricing was very reasonable. Cons Nothing, we are happy with our purchase. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TS Trish S. Transportation Manager Transportation/Trucking/Railroad ### "Best business decision we could have made" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2019 Pros The ease of use and complete customization Cons nothing, we were very happy with the entire process Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SG Steve G. Operations Manager Transportation/Trucking/Railroad ### "This software has saved SO much time and man hours" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2019 The entire process was very communication positive, we had very specific needs and each step was addressed and programmed exactly as we wanted it. Pros I love the fact that TracxTMS reps worked so closely with my team to make sure that the end result was exactly what we were looking for. Cons Learning curves can always be difficult in adopting new software but the Tracx team really stepped up when it came to training Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Rita M. Administration Manager Transportation/Trucking/Railroad ### "USER FRIENDLY" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2018 Our overall experience was great! Any concerns we had were addressed quickly and efficiently. Pros Easy to navigate, user friendly, great support!! Everyone at the company was very accomadating and knowledgeable. Integrated well with Quickbooks. Cons We have no complaints , any modifications we needed were dealt with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Carrie M. VP of Sales and Marketing Transportation/Trucking/Railroad ### "First time use " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 20, 2018 We are still in the building portion, but so far I like what I see. Pros The ability to customize it to our specific needs in our industry Cons We haven't used it long enough yet to find something that we aren't fond of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TJ Tameka J. President Transportation/Trucking/Railroad ### "We are a fledgling trucking co and have found the Tracxtms very easy to use and the support great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 23, 2018 Small to midsize logistic companies Pros The software is laid out simply and has a very gentle learning curve. It's user friendly design is easy to acclimate to and allows you to move around intuitively in no time. Cons I don't have a true dislike. My knock would be something that's already being addressed. It is currently a web based ONLY product and that makes some of the software's features cumbersome when on the road and using a tablet or smartphone BUT an app is on the way and due out sometime in June as per the company. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. 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