EZOfficeInventory

5 / 5 298 reviews

Who Uses This Software?

SMBs + Large Enterprises


Average Ratings

298 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.99/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • EZOfficeInventory
  • www.ezofficeinventory.com
  • Founded 2011
  • United States

About EZOfficeInventory

Our leading asset management software enables you to track items across different locations and sub-locations. Manage costs, schedule services, and customize alerts and stock thresholds for greater control. Our mobile app enables you to scan QR Code and Barcode labels, making checkouts and audits a breeze - even from the warehouse! Full location histories and actionable reports make this a must have for all your warehouse management needs. Try us out for free with a 15 day trial!


EZOfficeInventory Features

  • 3PL Management
  • Barcoding / RFID
  • Category Customization
  • Channel Management
  • Demand Planning
  • Inventory Management
  • Location Control
  • Order Management
  • Purchasing
  • Quality Control
  • Receiving / Putaway Management
  • Returns Management
  • Shipping Management

EZOfficeInventory Reviews Recently Reviewed!

We have just started using this system and so far we are loving it~

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love the QR system that allows us to add photos and information about the equipment. This allows us to know exactly which piece of equipment is being tracked, even if we have several of the same.

Cons: The worst part is that if you accidentally delete an item, you can no longer use that QR code. We had printed all the QR codes on sticker paper (which was quite expensive), and while trying to figure out the system, two of the items got deleted and we had to throw those stickers out. However, there is a button you can click to make it impossible to delete items (you just have to "retire" them).

Overall: We know when equipment needs to have maintenance, who last used it, and how many of each item we have.

It's a great app, very powerful and easy to use.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customization is a great advantage of this software. It's also easy to use and keeps everything nicely organized.

Overall: It's easy to use, customizable, and keeps everything nicely organized.

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Eric, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

Easy interface , all operations good.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use order to get what you need. Affords our organization to keep track on assets and expenditures in the way of inventory.

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi David, thank you for taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

Very easy to use.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like this software because it makes it easy for me to download calibrations in each of the assets. Keeping everything neat and organized.

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Jake, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

It is easy to use, and it has some nice features.

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the customization most about this tool. You can create your own custom fields when adding an asset or an inventory. This is a big advantage that many tools do not have.

Overall: Working faster, and having a better overview of our assets and inventories. Great.

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Zeljko, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

made our inventory tracking easier

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: linking vendors with items
keeping records of all inventory items
can print records easily
all instructions are clear and easy to follow, i didn't face any problems while setting up our account
setting up the bar code scanner was easy too

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Heidi, we're glad that EZOfficeInventory is making inventory tracking easier for you. If you have any suggestions that will help us improve our product, please reach out to our support team. Thanks!

Simple to use, intuitive

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very reasonable price for the product that has all necessary features we might need in our production, functionalities that can be utilized on day to day tasks and capabilities of implementation into various systems

Cons: As long as working and setting up this software I have not seen cons yet. everything what I was looking found in this product. Maybe it is too many variations of software

Overall: tracking

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Rustam, thank you for taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

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Love this program

Nov 01, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I love that I can have multiple members and track the assets or inventory easier. I can easily check something in and out to any member.

Cons: Not a lot of `how to work the site. It needs something that could possibly guide you around that place so that you understand what your looking at

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Brittany, we appreciate you taking the time to review EZOfficeInventory. Thank you for sharing your feedback regarding the on-boarding process. We are always looking to improve overall user experience of our product and your feedback will help us with that. Thanks!

EZOffice Inventory is a step ahead it's competition.

Nov 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Support is great, EZ Office Inventory has a little further to go to call it perfect. EZ to use and setup.

Cons: Needs phone support, support turn down and Idea I sent them as a feature request. Needs to be open to new ideas.

The Software is simple and professional. The ability to clone and track are key elements.

Oct 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to add documents, photos, notes, and geo location. Simple customization to create a clean look for asset management.

Cons: The ability to print labels 1st without placeholders is a con from the gate. It's either data entry first / label last, or create placeholders to print multiple labels and then re-enter data for those existing placeholders. Label customization could use some work, there weren't easy Logo attachment buttons and the label creation wizard is a bit dull.

EZ Office Inventory does exactly what we need it to do

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that our techs can easily scan items in and out of our inventory with their smart phones. The easier the better!

Cons: I wish the "location" feature was the location of the item in the warehouse and not a GPS location.

Vendor Response

by EZOfficeInventory on November 01, 2017

Hi Susan, thank you for taking the time to review EZOfficeInventory. We're glad that our software is making it easier for you to check-in and check-out inventory. As for the 'location' feature, it allows you to display items on a map. It will not be possible for us to show them on a map without GPS location. Please contact our support team if you'd like to discuss this over call. Thanks!

Seamless, elegant, and effective

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The EZOffice package has given us a simple, elegant, and effective way to manage the various pieces of instrumentation in our lab.

Cons: I understand that a new iOS app is in the making, and if there is room for improvement in the platform the mobile app is probably the best place to make it.

Vendor Response

by EZOfficeInventory on November 01, 2017

Hi Andy, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please contact our support team.

In the short time we have had EZOffice it has increased our general understanding of what we have.

Oct 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to customize fields to make the software work for us is a plus. The mobile app has proven to be very helpful when going around the office to initially enter products.

Cons: The only dislike so far is having to enter ID numbers before adding a bar code. This takes a significant amount of time to enter the ID then attaching a bar code. We will use the bar codes for quickly reconciling inventory.

Vendor Response

by EZOfficeInventory on November 01, 2017

Hi Brain, thank you for taking the time to review EZOfficeInventory. You can automatically populate ID numbers from settings to avoid manual entry. If you're having trouble navigating this option, please reach out to our support team.

It doesn't get any easier than this

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: -EASY to use
-just about everything can be done right from the mobile app
-modern user interface with a business class look
-classify assets through groups and subgroups
-users can reserve and check out items. can be set up so the transaction must be approved by admin
-mass actions on items

Cons: -had some sync issues when linking reservation calendar (internet calendar) through Outlook 2016
-when checking the select all box on the items page, only items on that current page are selected. It will not select all items in the system.

Vendor Response

by EZOfficeInventory on November 01, 2017

Hi Joshua, we appreciate you taking the time to review EZOfficeInventory. I have shared your feedback regarding the reservation calendar with the product team. They will keep your feedback in mind before making next update to the calendar. If you have any further suggestions, please reach out to our support team.

I use the app everyday and I find it very easy to use!

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the scanning feature from my mobile device. It allows all of the consultants to easily check in and out the sets

Cons: Sometimes it doesn't show what you are searching for in the first page and you have to scroll through multiple blank pages before your item will show up.

Overall: This allows us to use our personal devices vs logging in to a central computer system, to check in and out equipment for accounts.

Vendor Response

by EZOfficeInventory on October 17, 2017

Hi Stephanie, we appreciate you taking the time to review EZOfficeInventory. I have forwarded your feedback regarding search functionality to the product team. They will evaluate your request and try to streamline this process so it takes less time for you to find what you're looking for. Let us know if you have any further suggestions. Thanks!

Great software to track assets

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Be able to custom your own QR code labels. The interface is quiet easy to use and there's load of information to read.

Cons: Report seem to does not list update per filter. I guess I just need to get to know the report better.

Overall: Be able to track the company's assets

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Tam, thank you for taking the time to review EZOfficeInventory. If you'd like to understand the reports sections better, please schedule a demo with our product specialist. Thanks!

This program is great, you can't beat the functionality and price!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Scanning feature through you smart phone instead of having to purchase another device. Ease of use for employees.

Cons: Would like to be able to clone an item and be able to give it a different identification number to be able to print a QR code for the new item.

Overall: Able to be more efficient, get rid of the use of paper, keep better track of our tools and gauges.

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Camroon, we're glad that EZOfficeInventory is making it easier for you to track your tools and gauges. Also, when you clone an item you can give it a different identification number from settings and print QR code. Let us know if you need any further assistance with this and we'll walk you through the entire process.

best service for your money

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: super easy to use, no complicated process to enter in assets and inventory ,dashboard is simple and easy to navigate

Cons: need to offer hardware along with there products instead of going 3rd party

Overall: i know where my inventory is and how much i have

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Christopher, we appreciate you taking the time to review EZOfficeInventory. We offer 3rd party integrations because we want our product to fit into you workflows and not the other way around. Also, you have an option to use iOS/Android app to convert your phone into a scanner. Let us know if this works for you. Thanks!

Our Company needed a database for all our operational gear and it works great for organization

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That you can customize fields with different assets and inventory, the software is easy to use and available to multiple users.

Cons: The company was unable to customize a payment amount based on lesser items, and you are unable to print the groups or the list under the groups with all the asset information.

Overall: Organization of our Company Operational Gear

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Brandi, thank you for taking the time to review EZOfficeInventory. You can use custom reports to print the groups or the list the groups with all the asset information. Also I can't seem to understand what you mean by 'unable to customize a payment amount based on lesser items,' If you can provide more details, I will forward it as feature request to the product team. Thanks!

solid, easy enough, it did the job

Oct 03, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It helped organize our portable devices as the cost of these devices have gone up significantly. With our company having over 200 smart phones, tracking their use history was very important to us.

Cons: That it has little flexibility or integration for our needs. We would for sure like a higher user cap without having to pay more as the product is already quite pricey.

Overall: Our company is a lot more organized now.

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Glendon, we're appreciate you taking the time to review EZOfficeInventory. We're always working on improving our product so if you can provide details regarding flexibility and integrations that you need, I will forward them to product team as feature requests. Also, we recently introduced 'per asset' pricing model with unlimited users. You can evaluate these packages if you're not satisfied with you current package.

Excellent app to get the status & availability of Device & Card Assets

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Excellent app & too organized for Device & Card Assets managing
to check Status for Device & Card Assets managing
to check Availability for Device & Card Assets managing

Vendor Response

by EZOfficeInventory on October 02, 2017

Hi Prasanna, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team.

GREAT customer service!

Sep 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It fulfills most everything we need and the app is very easy to use. I like that all users have access and that you can 'check in' and 'check out' from the web and app

Cons: A few things that I can't figure out how to use but overall it's pretty user-friendly. I wish the label-making aspect was a little easier to use

Vendor Response

by EZOfficeInventory on October 04, 2017

Hi Kate, we appreciate you taking the time to review EZOfficeInventory. Please schedule a call with our product specialist and they will walk you through all things you have difficulty figuring out. Also, I have passed on your feedback regarding label-making process to the product team and they will reevaluate it's UI/UX. If are in need of any further assistance or have suggestions for us, feel free to reach out. Thanks!

Excellent tool for tracking and locating inventory.

Sep 25, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Excellent software and never experienced any glitches. There are many functions that we currently don't use but ability to expand is excellent.

Cons: I can never seem to find the camera/IR scan function. No search function and scrolling through the list is cumbersome.

Vendor Response

by EZOfficeInventory on October 02, 2017

Hi Randell, thank you for taking the time to review EZOfficeInventory. We're really sorry that you're finding it difficult to navigate our app. We do have a search function in the cart section of our app. We also have an option to scan multiple items in one go by clicking 'Mass Scan' option (available at the top of the screen). Please schedule a demo with our product specialist and they will walk you through all these processes. Thanks!

Excellent for flood mitigation companies.

Sep 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Loss prevention of tools as well as creating ownership of assests for employees and in turn accoinfability.

Cons: Would like to be able to customize a bit more. That said, the setup with carts and bundles is very well thought out.

Vendor Response

by EZOfficeInventory on September 26, 2017

Hi Ash, thank you for taking the time to review EZOfficeInventory. Please, provide more details regarding your use case and customization options you are interested in. I'll share them with our product team and they will evaluate them as feature requests. We are always working on improving user experience of our products and your feedback will help us with that.

It has been overall a good experience, facilitating the management of equipment

Sep 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is intuitive to use and facilitates the identification of assets, who is responsible and track them.

Vendor Response

by EZOfficeInventory on September 26, 2017

Hi Juan, we appreciate you taking the time to review us. We're really glad that EZOfficeInventory is making equipment management easier for you. If you're in need of any assistance or have suggestions for us, please reach out at support@ezoficeinventory.com.

We use it for our inventory

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple to use and quick, easy learning, the pictures of the items were put in our system help with identifying in looking up items.

Overall: It was easy to use and implement

Vendor Response

by EZOfficeInventory on September 27, 2017

Hi Joe, we appreciate you taking the time to review EZOfficeInventory. If you're in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

Easy to use for reserving inventory.

Sep 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The program allows me to upload an excel sheet with the inventory, saving me from having to enter each individual piece of inventory one at a time. This is great when you're first entering all your inventory.

Cons: The program does too many things! There are features I haven't yet been able to explore to use.

Vendor Response

by EZOfficeInventory on September 14, 2017

Hi Deb, thank you for taking the time to review EZOfficeInventory. If you want our product specialist to walk you through our features, please schedule a demo by contacting our support team. You can also refer to our knowledge base. Also, we are always working on improving our product, so if you have any suggestions/feedback for us, please reach out to support@ezofficeinventory.com.

Support and communication has been great. The interface is intuitive and works well for our needs

Sep 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to use QR codes and min/max levels. The ease at which inventory can be checked in and checked out

Cons: Some features I need are only in the next level. ala-carte pricing might be helpful as I only need one feature but would have to pay for more

Overall: Inventory management is easy

Vendor Response

by EZOfficeInventory on September 27, 2017

Hi Bill, thank you for taking the time to review EZOfficeInventory. We are glad that we are making inventory management easy for you. If you're in need of any assistance or have suggestions for us, feel free to contact our support team.

Easy to use, reliable, fast costumer service

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use asset management software, all you need is a smart phone. easily replaces expensive PO systems

Cons: The back button on the app brings you completely out of the program making you sign in all over again

Overall: easy and cost-efficient asset management

Vendor Response

by EZOfficeInventory on September 27, 2017

Hi Sonya, we appreciate you taking the time to review EZOfficeInventory. We have 'Stay Signed In' option on the sign in page, if you check this option you won't log out of the program. Please contact our support team if the problem still persists and we'll have our technical team look into it. Thanks!

EZ Office has given our technicians a much needed boost in efficiency

Sep 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part about this platform is that it allows us to setup asset groups and pull reports based on asset usage. This has dramatically helped us get a handle on proper inventory levels and inventory purchasing.

Cons: The worst part about this platform is the mobile app. It's incredibly slow and not extremely elegant although it gets the job done. My suggestion would be to focus on increasing application speed and the UI.

Overall: It helped us better plan out inventory purchases and reduced missing/lost inventory reports by 75%.

Vendor Response

by EZOfficeInventory on September 26, 2017

Hi Chris, thank you for taking the time to review EZOfficeInventory. I have forwarded your feedback regarding our mobile app's speed and UI to our product team. They are in process of evaluating our mobile app and they will incorporate your feedback before making the next update. If you have any further suggestions or are in need of any assistance, please reach out to our support team.

Very intuitive tool to use, easy to navigate and learn

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to have different package prices that allow you to scale up easily as your company needs grow. Also great are the rich educational materials on the platform that quickly allow knowledge transfer.

Cons: I would like it if we were able to add features "a la carte" and have more flexibility to pick and choose which ones we can switch on and off.

Overall: Quick implementation, easy to setup

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Nicholas, we appreciate you taking the time to review EZOfficeInventory. Ability to add features "a la carte" is an interesting suggestion. I have forwarded it our product team and they are evaluating it. If you have any further suggestions for us, please reach out at support@ezofficeinventory.com.

Great

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very flexible, love the custom fields feature.
Looks great on Web Desktop and on the app.
Easy to learn and to use.
Has some cool productivity tricks (like putting # before asset id number in search to go directly to it)

Cons: No phone number to call for support, only a form to request callback. (Did get a response fast though)
The program can get expensive quick.
Web version on phones isn't great but app makes up for that.

Vendor Response

by EZOfficeInventory on September 06, 2017

Hi John, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, request callback and one of our product specialist will call you asap.

This is a powerful and excellent software. We love it!

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the reservations feature that allows us to ensure we are not double booking any of our assets. It also has a cart checkout system that can be used with mobile devices for easy checkout of items so we know who has what at any given time.

Cons: It has so much flexibility that sometimes it is hard to decide which way to approach entering an asset into the system.

Overall: It is helping us to organize all our assets and tools.

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Nathanael, we appreciate you taking the time to review EZOfficeInventory. Our system offers flexibility to users so they can build their own workflow into the product. Also, if are need any assistance or training, you can always schedule a demo with one of our product specialist from product dashboard.

Great value and features in an easy to use package.

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Many features of much more expensive options. I like being able to set limits on inventory levels and reorder points.

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Mark, thank you for taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, feel free to reach out at support@ezofficeinventory.com.

Great program for tracking our equipment and a good price.

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Like having the app on the phone where we can just scan the item. This makes it easy for the equipment manager.

Cons: The mobile app is a little difficult to navigate in the newest updat. I preferred the old functionality.

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Mark, thank you for taking the time to review EZOfficeInventory. I will relay your feedback regarding our mobile app to the product team. They are always working on improving the product and they will incorporate your suggestions in next update. Also, If you have specific suggestions for us, please reach out at support@ezofficeinventory.com.

This is an easy system for students like us to reserve all the resources and keep track of everythin

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Track of all the reserved items.
Schedule time and date enables flexibility.
Easy to use anytime , anywhere.

Cons: I am not sure. But i remember I had a technical display issue in the website.
Can increase the visual effect of the website to make it more attractive.

Overall: Easy to reserve an asset.

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Supriya, we appreciate you taking the time to review EZOfficeInventory. We are working on improving the user experience of our product. I have passed on your feedback to our product team and they will consider it when making updates to our product. Also, if you need any assistance or have suggestions, please reach out to our support team at support@ezofficeinventory.com.

My experience with EZOfficeInventory has been great! Very simple and pragmatic software.

Aug 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that fact that EZOffice makes it simple to filter inventory activity, which make it much easier to input inventory activity into our company activity tracker.

Cons: I would like to see a feature that allows you to view how long an asset has been sitting inventory unused.

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Thomas, we appreciate you taking the time to review EZOfficeInventory. You can use asset utilization report to generate a list of items that haven't been used for a specified period of time. You can also view history of any item from it's detail page. Please, let us know if this works for you.

Good

Aug 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The User friendliness makes it easy for staff members to navigate. Also, the tech support was very informative

Cons: The lack of certain capabilities like being able to print reports of request history from specific employees as opposed to just the item

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Ranesha, we appreciate you taking the time to review EZOfficeInventory. I have forwarded your suggestions to our product team as a feature request and they are evaluating it. Our support team will update you as soon as they hear from them. If you have any further suggestions, please reach out to our support team at support@ezofficeinventory.com.

Best software ever

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would recommend this software

Pros: Easy to use best I have ever used easy to use very friend software I wish I had.this software 10 years ago

EASY TO USE AND RELIABLE

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EASY TO USE FOR REGISTER AND MANAGE ALL YOUR INVENTORY AND ASSETS. THE CONTINUITY OF SERVICE IS GREAT

Cons: COMPLEX TO CONFIGURE ALL THE SETTINGS OF THE PLATFORM AND WOULD BE BETTER TO BE ABLE TO CONFIGURE COLORS OF YOUR COMPANY IMAGE.

Vendor Response

by EZOfficeInventory on August 18, 2017

Hi Misael, thank you for taking the time to review EZOfficeInventory. If you are finding it difficult to configure settings of the platform, you can set up a demo with one of our product specialists. Another option is to consult our knowledge base which contains detailed documentation regarding all our features. Also, your feedback regarding company image has been forwarded to our product team as a feature request. If you're in need of any further assistance please reach out to our support team at support@ezofficeinventory.com.

This system seems to fit a lot of our needs and the entire setup experience has been very smooth.

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As a school with lots of circulation I like the granular level of groupings and overall layout. Really, I haven't explored the entire operation enough to know all of the pros and cons but I am impressed so far. There's a lot to learn & help online and by phone have been a big advantage to other systems. The actual cost is reasonable too after reviewing competitors. Most importantly, to our need, are built in notification since most systems require you to use another service for this purpose.

Cons: It allows a staff level user but this isn't really ideal for checking in/out to a student population. You can however restrict access and I can't determine yet just how good or bad the experience will be having not used it for the year.

Overall: As the sole employee tracking and circulating 500 kits of equipment I am able to check in and track everything for a relatively inexpensive cost.

Vendor Response

by EZOfficeInventory on August 18, 2017

Hi Matt, thank you for submitting a detailed review of our product. Your detailed feedback is extremely important to us because it helps us understand how we are creating value for our customers and what we can do to further improve overall experience of the product. If you get a chance to use our access control feature, we'd love to hear your thoughts regarding it's functionality. If you need any help setting it up please reach out to our support team (support@ezofficeinventory.com).

So far we have had a good experience with the software/app.

Aug 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Very easy to use,
Easy to scan and create barcodes, easy to add equipment (assets) and inventory.
Love being able to track everything.
can be used on computer and phones.

Cons: Would love to get text confirmations. Currently just emails.
cannot use same email on 2 or more members.

Vendor Response

by EZOfficeInventory on August 18, 2017

HI Katherine, we appreciate you taking the time to review EZOfficeInventory. I have forwarded your request (ability to get text confirmations) to our product team and they are evaluating it. Our support team will reach out to you with update soon. If you are in need of any further assistance, please reach out to our support team at support@ezofficeinventory.com.

Great!

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that this system lives online and that you have the option to add multiple users! The fact that it tracks consumables is even better!

Overall: This software helps our office streamline the process of students checking materials in and out.

Vendor Response

by EZOfficeInventory on August 18, 2017

Hi Fatima, thank you for sharing your feedback regarding our product. If you are in need of any assistance or have suggestions for us, reach out to our support team at support@ezofficeinventory.com.

We implemented EZ Office Inventory about a year ago and it has made a huge improvement in our office

Aug 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The mobile app is quick and easy to use. I can see how my office could improve our use of it, but that's not the fault of the software. Being able to transfer inventory from person to person in the field is great.

Cons: The reservation system could use a little overhaul. It could be easier to make and cancel reservations, but that's a minimal issue.

Overall: We were pretty easily able to adapt this software to our needs as a sample inventory system. We went from hoping our salesmen were responsible with our six figure sample inventory to being able to track it.

Vendor Response

by EZOfficeInventory on August 15, 2017

Hi Jay, we appreciate you taking the time to review EZOfficeInventory. Your feedback regarding our reservation system has been forwarded to our product team and they are evaluating it. If you have any further suggestions/requests, please reach out to our support team at support@ezofficeinventory.com.

Very impressive usability and features. Efficient customer support

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, both web based platform and mobile application
Simple effective interface

Cons: Lack of function to carry out audit without issuing asset to a user
Everything else is great

Overall: More organised and efficient management of company assets in future

Vendor Response

by EZOfficeInventory on August 15, 2017

Hi Devashini, thank you for taking the time to review EZOfficeInventory. I have forwarded your feedback regarding audit functionality to our product team and they are evaluating it. If you have any further suggestions/questions, please reach out to our support team.

Very happy with everything so far

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility to clone items and easily change groups and subgroups. The customization of the columns is super helpful .

Cons: Would like to assign an identification number to a package, would like to be able to move assets between inventory without having to start from scratch. Having a plus-minus contracting system for groups and subgroups would be a GREAT way to improve the query.

Overall: Getting a number for the amount of inventory in our system and having producers check equipment in and out of the system for our different jobs. Being able to track what equipment is available and not available, where it is and its history

Vendor Response

by EZOfficeInventory on August 18, 2017

Hi Craig, we appreciate you taking the time to review EZOfficeInventory. This type of detailed feedback allows us to constantly improve our product. Please find my responses to your suggestions/requests below: 1. Packages allow you to group different assets and inventory items together and our system associates a unique ID to each of these items. This allows you to track items (assets/inventory) associated with any package. 2. It isn't possible to switch assets between inventory. You can, however, add inventory manually or use POs/excel import for this. 3. Plus-minus contracting system for groups and sub-groups has been forwarded to our product team as a feature request. Our support team will reach out to you with feedback. If you can share details of your workflow (for 1 and 2) by setting up a call with one of our product specialist (option available on app dashboard), we can further clarify this for you.

Good asset tracking system

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the bar codes and how app friendly it is. it is really easy for our field guys to manage our equipment.

Cons: the desktop interface is a little difficult to navigate sometimes however, i could jsut need a little more screen time with it.

Vendor Response

by EZOfficeInventory on August 15, 2017

Hi Charlie, we appreciate you taking the time to review EZOfficeInventory. Someone from our support team will reach out to give a demo and answer all your questions regarding our software.

WELL IT IS EASY TO UNDERSTAND

Aug 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: WE CAN TRACK IN DIFFERENT ENVIRONNMENT, PC, LAPTOP, OSX, PHONE,IPAD MAC OSX IT IS EASY TO PUT PHOTOS, THE WAY TO SEE INVENTORY IS ALSO GREAT, THE SCANNING METHOD IS ALSO EASY TO SET-UP, I WAS ABLE TO SET-UP INVENTORY IN LESS THEN 3 HOUR

Cons: NUMBERS ARE ITEMS LOGGED IS LIMITED FOR PRICING, NO WAY FOR THE MOMENT TO CORRECT A LOT OF ITEMS TOGHETER, IN BATCH MODE, WOULD LIKE ALSO TO HAVE ABAILITY TO MOVE BETWEEN ITEM TO CORRECT WITH ARROW

Overall: IT IS EXACTLY WHAT WE WERE LOOKING FOR AS AN INVENTORY ON THE ROAD .

easy to use

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The things I like most about this project is how easy it is to learn the software and how there is a mobile app.

Cons: The things I like least about this software is that the interface is outdated looking. I more modern look would be nicer.

Vendor Response

by EZOfficeInventory on August 15, 2017

Hi Meagan, thank you for taking the time to review EZOfficeInventory. I have shared your feedback regarding interface of the software with our product team. If you have any further suggestions, please reach out to our support team at support@ezofficeinventory.com.

love the Zendesk integration

Aug 01, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the zendesk intergration and asset scheduling. user management. calendar view and detailed reports on asset groups

Overall: a digitized way to track assessts and bill asset usage to jobs or projects

Vendor Response

by EZOfficeInventory on August 15, 2017

Hi Andrew, we appreciate you taking time to review EZOfficeInventory. If you're interested in changing role of a user, you can do so by editing his/her profile from members tab. But, you must have administrator access to make changes. We also have group based access control feature that will allow you restrict access by departments, locations, groups etc. If you need help setting this up please reach out to our support team at support@ezofficeinventory.com.

Found a solution to keep track of Assets on the move. This is a true mobility asset management tool

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, functionality, set up of home page, mobility aspect. Customized reporting is a function we will use frequently.

Cons: I will explore the ease of use of importing excel documents into the system

Just starting using the mobile app, and I like it!

Jul 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: what I like the most is the ability to create sub-groups. We have multiple business units under our corporate office and that field fit.

Cons: it appears that when I was creating asset identification information on the web site, the mobile app is not aligned with the Cloud app, or I have misinterpreted the fields and how they line up.

Overall: asset control tracking and depreciation

The BEST! inventory system out there!!!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This program is user friendly. It also includes all of the features that we need. All while being affordable for our company.

Cons: I wish that the program integrated with our main software D-Tools. Although I believe they have a function where we can write our own program

Overall: inventory control and management

Vendor Response

by EZOfficeInventory on August 15, 2017

Hi Kelly, we appreciate you taking the time to review EZOfficeInventory. I have forwarded D-Tools integration request to our product development team. They will evaluate it and get back to you with feedback. If you have any further suggestions, please reach out to our support team at support@ezofficeinventory.com.

The system is intuitive, customer support great and easy to implement.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great customer service
Easy of use
Intuitive
Well designed
Shopping cart to make checking out and checking in

Cons: I am still implementing the system and I haven't got into full production mode.
The label printing feature works works better on Macs than on PCs and my office has PCs. No big deal though.

Overall: Control over all the inventory items on my event based business.

Very easy to use and it does exactly what we needed it to

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -intuitive to learn
-ability to create custom categories
-ability to create QR codes for tracking
-scheduled maintenance
-ability to attach documents to assets
-app works fantastic for checking out items

Cons: None found as of yet. For some reason this review requires at least 100 characters so I'm just adding this sentence to submit this review.

Overall: Our inventory tracking was abysmal, but this software allowed us to import from previous excel sheets and got us rolling towards proper inventory tracking almost instantly for a good price. We've just begun rolling it out at all of our facilities.

So far EZOffice Inventory is spectacular to use. I have been able to input

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to categorize different types of inventory based on use or location. That gives us the options to have multiple like items in multiple locations.

Cons: I wish there were way to add serial numbers for items in bulk\consumable inventory. We have multiple SSDs that are used and need to be tracked.

Great product, took a little time to get use to after the up date

Jul 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Photographs of products, important info at a glance, QR scanning, mobile app and computer based system, ability to select other users if your helping someone out.

Cons: information updating is a little confusing, transferring stuff and checking stuff out can get confusing.

Overall: Equipment location at my finger tips.

So far EZofficeInventory has been great for our company

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As the name states, it really is easy. The website is very straightforward and the app is extremely helpful in the field.

Cons: Basically symantecs, but I would like to add users for reference only not for actually logging into the system.

Overall: A great inventory.

Overall, it's a good program that suits most of needs.

Jul 17, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The assets list very helpful when selecting multiple items for check! Being able to separate equipment by different locations is also very helpful.

Cons: I would like if the calendar was larger and provided information inside the cells about assets checked out.

Overall: Using EZ Office has helped us organize and catalog our equipment. It has provided ours office with a clear path to collect and record revenue generated from these assets. It has also made the sharing of our equipment in our company easier.

Vendor Response

by EZOfficeInventory on July 18, 2017

Hi Fergus, we appreciate you taking the time to review EZOfficeInventory. Thank you for your suggestion regarding the calendar. I have forwarded it to the product team as a feature request. Someone from our support team will get back to you with update.

This software is very easy to use and the guys in the field like the web app.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to put tools and items into the system and easy for the field to check them out, and for them to check them back in, they can even reserve a tool and submit them for service if they need repair

Pretty easy to use once you understand the type of materials that you manage in the system.

Jul 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Seems to cover most aspects of what would be needed to manage your assets. Easy to use interface and the notification and scheduling system seems to work well for our needs.

Overall: We are still in a testing phase so at this point it is too early to tell.

clear, concise, and simple - yet so effective!

Jul 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use; will not be difficult to train staff; training materials are easily accessed and provided

Cons: I would like to be able to customize how a label is printed - what info is on it/not on it.
Would also like to be able to create groups for users/members (eg. group together by dept.)

Vendor Response

by EZOfficeInventory on July 17, 2017

Hi Shienna, we appreciate you taking the time to review EZOfficeInventory. Our system allows you to customize labels and create group users/members (by department, location etc.). Someone from our support team will reach out to you shortly to help with your queries.

Works pretty well but needs improvement

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to find most equipment once entered. Being able to search by item serial number or our assigned barcode ID makes find assets simple. Barcode scanner via the app is awesome

Cons: It seems a bit dated in its functionality at times. The custom reporting functions are very clunky and not real intuitive. You have know your search criteria exactly or you get nothing when you do the search. If I highlight some assets and try to do a report it should recognize this and not report on the entire database

Overall: Allows us to track equipment throughout the company

Overall positive experience, very feature rich

Jul 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Zendesk integration and mobile apps are a positive which other products did not offer. User interface is clearer than similar products

Cons: Mass import settings are confusing and resulted in users being emailed inadvertently. There should be a clearer explanation of what fields do when importing from .csv

Its epic! If you don't believe me then use the trial version of the software and be in awe.

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Features "R" US. So, many features. You can never had to many features. This software had everything we needed. Also, the mobile App is awesome, it works just like a scanner. I could have saved a couple of hundred dollars if I got this software first before I got my scanner equipment.

Cons: Nothing really. Maybe comparing the features I was using to the packages. I would love a report from the trial before it comes to a end telling me what features I had been using and telling me what package it falls under. It would making the buying experience a whole lot better.

Overall: Saving us time and money. It everything to easy to use. Almost no training time to teach others on how to use it. There isn't anything I need to fight or force.

This system works great for our small lighting inventory.

Jul 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is simple to use and allows for unlimited users. I also like that you can clone equipment in case you have multiple things of the same type. The calendar reservation system works great as well.

Cons: The look of the system could be better. Overall I would like to be able to add more items and instead have limited number of users instead.

Overall: Keeping track of our inventory and when it is currently being used or will be used in the future. Its also being used to keep track via barcodes so my staff can easily check out the equipment.

Vendor Response

by EZOfficeInventory on July 07, 2017

Hi Daniel, we appreciate you taking the time to review EZOfficeInventory. Numbers of items and users that you can track using the system depend on your subscription plan. Please reach out to our support team and they will suggest the plan that best suits your needs. If you're in need of any further assistance, let us know.

EZ Office is very convenient and user friendly

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to navigate, even for first time users. It makes keeping track of equipment far more simplified.

Cons: Maybe I haven't explored enough to learn to do this, but I wish that you could choose a filter and search keywords simultaneously

Very nice and easy to use

Jul 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the comprehensive search options. You can search inventory easily even if you don't have much product information.

Cons: The signature options when checking out a device is kind of difficult. The verification process could be a lot easier.

Very turn key and easy to use

Jun 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to run reports and schedule in advance. This has been mission critical for our team here in LA and in our Sunnyvale Headquarters. I love the iOS app and use it daily. This has allowed us to truly be mobile.

Cons: Dependency on internet explorer to print. I am a Mac user and need to run boot camp in order to interface with my zebra printer. Be great if there were more label templates that I could use or customize.

Great Company to work with. They are able to answer questions and are honest about their product.

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The app is easy for our employees to use and it was pretty easy to make QR Codes for our products which will save us time.

Cons: It doesn't do everything we need it to. Also the terms that eZOffice uses are not self explanatory and are jargon which is hard coming into it.
It is not clear what an asset vs the other two options are.

Overall: Inventory Tracking

It has been very useful so far.

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Overall this is a great software to organize your business assets. What I like most is be able to organize the Asset by group.

Cons: Although our rep has been very helpful, I'm not sure why there's not a general support phone number when you have a quick question.

Overall: Be able to organize the assets

So far, it is easy to use and adding products in the software is seeming to be okay

Jun 14, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That I can use both inventory and assets. A lot of software companies only have one or the other. I also like that there is an app that is included with the package. There is no need to go out and buy scanners. That is a huge thing.

Cons: That every time you add inventory, that same item is recreated. I also don't like how the emails are set up when someone checks out an item.

Overall: Being able to track our in house inventory and being able to track our assets as well.

Vendor Response

by EZOfficeInventory on June 22, 2017

Hi Sophie, we appreciate you taking the time to review EZOfficeInventory. Please reach out to our support team and they will walk you through the process of adding inventory to the system and turning off email alerts. If you're in need of any further assistance, let us know.

So far everything's gone smoothly

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to use and any time I have a question customer support gets back to me in a very timely fashion.

Cons: There are a few features that the mobile app doesn't have yet that would make it easier for us in the field to look things up.

Overall: Easy way to keep track of everything of worth for the company.

Vendor Response

by EZOfficeInventory on June 22, 2017

Hi Justin, we appreciate you taking the time out to review EZOfficeInventory. If you want more features in our mobile app, please reach out to us. Our product team is working on a new version of mobile apps and will definitely consider your suggestions. We look forward to your feedback.

Used the 15-day free trial. Found it fairly easy to use. For the money it's a great deal.

Jun 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Still getting used to it but so far I love how easy it is to set up. Everything is user friendly for the most part.

Cons: I don't understand the notifications about stock levels. We have threshold levels set at 0, low qty levels set at 1 and I'm getting alerts when the stock gets down to 2 on some items. I'm not understanding why. I will keep tweaking it and see if I can get it to correct.

Overall: It is solving our stock and asset location issues. It's much easier to use than our old spreadsheet system.

Vendor Response

by EZOfficeInventory on June 22, 2017

Hi Randall, we appreciate you taking time to review EZOfficeInventory. We are really sorry that you are experiencing this issue. Please reach out to our support team and they will ensure that it's fixed ASAP.

Easy and smooth

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Real easy to use. Even my most technology inclined users can use this smoothly. Easy to maintain and administrate. Almost never need to call in support but if I do they help resolve everything.

Overall: Easy manage so I can use my time to be productive else where.
Can't say that I dislike anything here. All of my users who has access to this site never complains.

EZOfficeInventory is a great asset for small companies.

May 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of operation/allows the user to navigate quickly to the desired content. The support from the company allows for quick correction of any password issues.

Overall: Easy to use and track equipment

Easy to use - helpful customer service when I've reached out.

May 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I don't need a spreadsheet for inventory anymore! The ability to mass import was a lifesaver, too. I also plan on using the QR scan code function for checking things in and out, which will be great.

Overall: It's pretty intuitive and easy to use though so I can't think of many cons right now.

very easy to use. intuitive

May 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ability to create and scan tags from my smartphone. reporting capability is sufficient to meet our needs.

Overall: ease of use

Great experience

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to administer and use, web based, great customer service. A lot of different ways to implement and customize for multiple departments in organization.

Cons: limited number of assets and members, not easy ways to configure sub-categories under one particular asset.

Vendor Response

by EZOfficeInventory on June 22, 2017

Hi Michael, we appreciate you taking the time to review EZOfficeInventory. Please reach out to our support team with your feedback regarding sub-categories under assets and they will come up with a solution. As for limit on number of assets and members, it depends on your subscription package. If you can share approximate number of assets and members, we'll suggest a package that best suits your needs. We look forward to your hearing from you.

So far we have been happy with the product and we finally can easily manage our inventory

May 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very intuitive and easy to use. It has allowed us to manage our inventory, which prior to EZOffice we didn't have anything.

Cons: It would be nice if some the features for the higher end packages were offered in the lower packages. We a small business and don't have more than 200 items to manage.

Overall: Inventory Management.

Vendor Response

by EZOfficeInventory on June 22, 2017

Hi Scott, we appreciate you taking the time to review EZOfficeInventory. Please share the list of these features with us and our product team will evaluate your request. If you're in need of any further assistance, simply reach out to our support team..

This has been much easier and gives more 'ease of mind' than our previous way of reserving items.

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that its simple to use and I can see my reservations afterward without having to contact anyone

We've been using the software for 1.5 years now, easy & works well

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like being able to sort our assets by location -multiple fields we can customize for internal info

Cons: search seems to take a long time sometimes and our format with multiple dashes sometimes causes issues

Overall: better tracking of UAV fleet unitsfor insurance & tax purposes

Vendor Response

by EZOfficeInventory on June 22, 2017

Hi Rhonda, we appreciate you taking the time to review us. Your feedback regarding search has been communicated to the product team and they are looking into it. If you need assistance with anything else, please reach out to us.

Great product

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to teach to the employee and keeping track on all the equipment make it a profitable software must buy the membership

Overall: tracking the equipment

Our office uses this program to manage our loan library of Assisitive Technology inventory.

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I use this program on a daily basis. It helps our office with managing our check in and check our of Assisitive Technology equipment that goes out to 9 different districts.

It has helped us streamline our inventory tracking, which was never done before.

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: simple to use and pretty seamless with it's implementation. The customizations are a nice feature for the platinum version as well

Cons: The inability to receive items through the tablet app. Customer service, though hard to reach, is pretty responsive and helpful.

Overall: able to keep track of our inventory for our own items and items for our school projects

Pretty good experience so far

May 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: By far the best thing is the calendar option. It shows you what is checked out, what is available, and what is reserved. This is incredibly helpful for users to look at the availability for checking out devices.

There's also an option for create "packages" or "bundles" - these two options basically allow you to link together multiple device/peripherals and check them out all at once instead of individually.

There are also abilities to get as specific as you like with grouping and filtering to see what's available when.

But by far the best feature is the calendaring option. I had searched for quite a while and couldn't find anything like it .

Cons: The import of excel sheets for mass check in and out is kind of annoying, but just a step you have to build into your workflow. So it's not to big of a deal. However, if this is going to be the route for the foreseeable future, I think using the excel sheets should be able to be used for creating packages too. This way we wont have to manually enter in each item in the package.

Vendor Response

by EZOfficeInventory on June 22, 2017

Hi Matt, Thank you for the detailed feedback. It has been communicated to our product team and they are evaluating your suggestions. If you are in need of any assistance or have suggestions for us, please reach out to our support team.

Simple & powerful

May 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Feature set, mobile app, flexibility. I love the way the import/export function works, it makes adding/modifying large amounts of data easy.

Cons: Bit of confusion on initial setup in the proper way. It's hard to know how to input data until you have used it a bit.

Overall: We are able to organize more efficiently and flush out our sorting system.

Vendor Response

by EZOfficeInventory on June 22, 2017

Hi Celeb, we appreciate you taking the time to review EZOfficeInventory. If you need help with initial setup or any thing else, reach out to our support team and we'll ensure that your on-boarding process and overall experience with EZOfficeInventory is smooth. So, If anything comes up that we can help you with, please let us know.

The EZOffice software allowed us to step up our game in keeping track of our growing list of assets.

May 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I really like the extensive detailed fields which allow all asset details to be included. The added ability to group multiple assets into a kit is useful in our case. I believe most if not all featured we need are included.

Cons: The process for creating custom equipment kits is a little tedious.

Vendor Response

by EZOfficeInventory on June 22, 2017

Hi Palmer, we appreciate you taking the time to review EZOfficeInventory. Please share your detailed feedback regarding custom equipment kits with us and our product team will consider them in our upcoming release. Looking forward to hearing from you.

Really easy to set up and use. Great for asset management and inventory tracking.

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The easy of use and syncing between mobile devices and desktop. The ability to scan assets and inventory in and out of service is very useful.

Cons: The outdated UI/UX. Both can be improved a bit to make the applications and platform more efficient to use.

Vendor Response

by EZOfficeInventory on June 22, 2017

Hi Alex, we appreciate you taking the time to review our system. We are always working to make the platform more user friendly and intuitive. Please share detailed feedback regarding UI/UX with us and our product team will keep them in consideration for upcoming releases. Looking forward to your feedback.

Mostly positive but can be very time consuming.

May 10, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it sends me reminders for my reservations and the homepage shows me everything I have. I like the option to see the calendars for all reservations too.

Cons: It doesn't save my preferences and I have to re-select preferred dates every time I click to the next page.

Overall: We use this to keep track of our inventory for public events and I like that you can see when everything is reserved or free.

Vendor Response

by EZOfficeInventory on June 22, 2017

Hi Andrey, we appreciate you taking the time to review EZOfficeInventory. I have forwarded your feedback to our product team and they will consider your request in our upcoming updates. If you need assistance with anything or have more suggestions for us, please reach out to our support team.

Great!

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The platform is extremely easy to use and does a great job of streamlining certain processes, such as Inventory checkout, for our company.

Cons: I don't really have any complaints about the software. Perhaps some aspects could be more intuitive, like allowing users to see available inventory for a certain date range and reserve at the same time. Currently, it's a two-step process.

Vendor Response

by EZOfficeInventory on June 22, 2017

Hi Connor, we appreciate you taking the time to review EZOfficeInventory. I have forwarded your feedback to our product team and they will consider your request in upcoming updates. If you need assistance with anything or have more suggestions for us, please reach out to our support team.

EZ office is a great tool for inventory

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The program is very easy to use and navigate around the website. I like how you can assign the product to a name, address, email, and phone number. When I have had questions, the tech team has always helped.

This is the first year of using this product and It has been extremely helpful and easy to use.

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the search tool and batch upload sees to be my favorite features. I love being able to create my own categories .

Cons: That it will not connect to other applications and software. Like when I order from Apple it would be nice if my PO's or packing slips could be automatically uploaded.

Overall: Organizing and managing our many different types of technology

This has made managing multiple remote offices much easier!

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to upload images. Also, using the app makes checking items out very easy when managing multiple users and locations.

Cons: Somewhat difficult learning curve for our non-technologically-adept staff; however, the training is not too cumbersome to get them up to speed.

Overall: Ability to view partners' inventory from remote location without having to expend staff hours to track items down.

I use this program for work and for the most part, don't have complaints.

May 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It seems pretty intuitive. I think the layout is nice and pretty simple to understand. I don't use this program everyday but when I do use it, I can get in and do what I need and get out.

Cons: Going between tasks can be a little overwhelming but only if I am dealing with a large quantity of assets. I haven't had any other difficulties with the software.

Fits my business needs at a reasonable price

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: EZ Office Inventory provided me a seamless solution that met all our needs. All the key features are incredibly valuable.

Cons: The fact that we are required to upgrade to the gold package to receive the cart feature is not ideal.

So far, we have thoroughly enjoyed using EzOfficeInventory

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The mobile app, which makes scanning so easy. The labels that allow us to label all of our assets and inventory.

Cons: The inability to add additional features without upgrading to the next level, having a la carte features would definitely help us out.

Overall: Better tracking of our inventory items

I like this application!

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use! We use the EZInventory tool to track the checkout and usage of my org's credit cards, devices, etc. I find the tool very helpful and relatively easy to use.

Overall: We use the EZInventory tool to track the checkout and usage of my org's credit cards, devices, etc. I find the tool very helpful and relatively easy to use.

awesome and organzied way to track and transfer material :)

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use is simple and straight forward and functions available are limitless and fit perfectly with my needs

Cons: i havent noticed anything that is a con, as all functions are perfectly thoughtout and serve a purpose that makes this a leading software of choice.

Overall: ability to track, organie and transfer material among fellow coworkers in an organized and straight forward way that allows me to better work efficently

Quick and EZ.

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really enjoy working with the API and appreciate the fact that it is extremely ez to develop with. Great Job.

Cons: Like all business we pay a huge premium for services like this. Those costs add up and certain technologies get slashed.

Overall: The software helps me to manage, and interface with our event management software. This helps us track where inventory is at all givin times. I wish that this would be a little more intuitive for IT management. One example is: I have many workstations, that have many parts, alot of different software licenses, many different brands all installed at many different times.