--- title: "Message Mate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Message Mate Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/153886/Message-Mate/" page_type: "product" language: "en" --- # Message Mate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Message Mate ## What is Message Mate? Cloud-based messaging tool that helps businesses engage customers via SMS and send automated responses. ## What is Message Mate used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Message Mate?[Manage this product listing](https://www.g2.com/products/message-mate/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Message Mate 4.5 (2) VS. [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $10 Per User, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.6 (2,717) Value For Money 5.0 (2) Value For Money 4.6 (2,492) Customer Service 4.5 (2) Customer Service 4.7 (2,617) ## Message Mate alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [GoReminders](https://www.capterra.com/p/154785/GoReminders/) [4.8 (293)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154785/GoReminders/) Highest Rated [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Omnisend](https://www.capterra.com/p/153508/Omnisend/) [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153508/Omnisend/) ## FAQs about Message Mate Overview ### What company size and specific industries is Message Mate built for? Message Mate is designed for small, medium, and large firms that need SMS tools for customer engagement and response management. It does not target a specific industry, making it suitable for businesses across sectors that want to handle customer messages and replies through text messaging. Features and Usability ### What are the key features of Message Mate? Message Mate offers 2-Way Messaging, SMS Messaging, MMS, and Live Chat for direct conversation management, plus Mass Texting, Scheduled Messaging, Automated Responses, and Mobile Keywords for campaign delivery. It also includes Contact Management, Customizable Templates, Reporting/Analytics, a Shortcodes option, and an Activity Dashboard for message tracking. Integrations ### Which third-party tools and platforms does Message Mate integrate with? Message Mate integrates with 10 third-party platforms for ecommerce, content management, social, and support workflows, including Adobe Commerce, BigCommerce, Shopify, Squarespace, Weebly, WordPress, Joomla, Meta for Business, Twitter/X, and Zendesk Suite. Getting Started and Support ### What customer support options does Message Mate offer? Message Mate provides email/help desk, FAQ/forum, and phone support. These channels give users direct contact and self-service help when needed. No reviewer feedback is available on support quality, so response times, helpfulness, and common frustrations cannot be summarized from user comments. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra reviewers highlight these as the top features buyers look for in SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Message Mate includes **SMS Messaging** and **Mass Texting**, so teams can send direct text campaigns and reach large contact lists efficiently. However, it does not include **Campaign Scheduling**. Instead, it offers **Scheduled Messaging** (**49%**), which gives businesses another way to plan message delivery in advance. Together, these features help businesses manage outreach timing, send messages at scale, and stay connected with customers more consistently. Mass Texting 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times 2-Way Messaging 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Automated Responses 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information MMS 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Sending/receiving messages with multimedia content like images, audio, or video over a cellular network Message Mate 13 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Automated Responses: Automatic reply functionality for incoming messages - Contact Management: Manage, organize, and store contact information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Mass Texting: Send messages to multiple subscribers at the same time - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Templates: Sample files or documents that could be customized as needed or used as is --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Basic $10.00 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Weebly](https://www.capterra.com/p/246168/Weebly/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KT katee T. teacher E-Learning ### "I love it so much !!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2023 I am so grateful I discovered this app. it's very fast and useful way to communicate :)) I'm surely going to use it for a long time . it is the best way to communicate ! I hope we will have more and more development ! I 100% recommend it . Pros it is the best way to communicate ! I hope we will have more and more development ! I 100% recommend it . Cons sometimes there is little bugs, but mostly they get fixed very fast. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ Kayla J. Teacher Education Management ### "Message Mate " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 10, 2019 Pros What I like most about this software is it serves its purpose well and efficient. Cons At first this software was slightly confusing but once it was figured out it was effective and useful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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