# RepuGen Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RepuGen Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more. Source: https://www.capterra.com/p/153890/RepuGen --- # RepuGen Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RepuGen ## What is RepuGen? RepuGen helps healthcare organizations build and manage their online reputation by turning patient feedback into authentic reviews. Automated outreach invites patients to share their experience after each visit, helping you cultivate a steady flow of 5-star reviews across Google, Healthgrades, Yelp, and more. All reviews can be monitored and managed from one dashboard, with real-time notifications so your team can respond quickly and stay on top of your reputation. RepuGen also provides tools to respond to reviews, track ratings, and improve performance over time. With features like listings management, testimonial widgets, and social sharing, RepuGen helps you increase your visibility, build trust, and attract more patients. ## What is RepuGen used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RepuGen?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.repugen.com&name=RepuGen) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RepuGen 4.4 (10) VS. [4.0 (1,085)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting Price Contact vendor Starting Price $159 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (10) Ease Of Use 3.9 (449) Value For Money 4.6 (10) Value For Money 3.7 (266) Customer Service 5.0 (10) Customer Service 3.9 (317) ## RepuGen alternatives [3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars Highest Rated [4.4 (623)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) [4.4 (449)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122278/EpicCare-EMR/) [ModMed](https://www.capterra.com/p/124590/EMA/) [4.4 (364)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124590/EMA/) [View all alternatives](https://www.capterra.com/p/153890/RepuGen/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Feedback Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Response Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Review Request 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Sentiment Analysis 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral RepuGen 13 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service A set of indicators that tracks the performance of networks, applications, systems, teams, etc. View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Allows businesses to request reviews from their customers Share internal and external reviews on social media platforms Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and administer polls and surveys An extended application or connector that enables users to perform additional services with their current set of tools Features 4.5 (10) 4.5 Based on 10 reviews ## Pricing Value for money 4.6 (10) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (10) 4.6 Based on 10 reviews ## Integrations [ ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[ Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ Oracle Health Ambulatory Suite](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/)[ ABELDent](https://www.capterra.com/p/60250/ABELDent/)[ ClearDent](https://www.capterra.com/p/60053/ClearDent/)[ Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.4 Based on 10 reviews Filter by rating 5(7) 4(0) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent RM Ron M. Account Manager Marketing and Advertising ### "Game-changing reputation management for healthcare." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 Our overall experience with RepuGen has been extremely positive and impactful. The platform has consistently delivered on its promise to enhance online reputation, increase patient engagement, and drive more positive reviews for our healthcare clients. From urgent care centers to larger medical groups, we’ve seen measurable improvements in patient satisfaction and visibility. Additionally, the RepuGen team has been a reliable partner, offering ongoing support and strategic guidance to help us get the most out of the platform. Pros What stood out most about RepuGen was its ability to deliver real, measurable impact—especially through its advanced reputation management tools and targeted review acquisition strategies. The platform not only boosted our clients’ online presence but also significantly improved patient engagement and satisfaction. Features like sentiment analysis and patient engagement tools made a noticeable difference, and the ongoing support from the RepuGen team helped us fully maximize its value. The team is also proactive, knowledgeable, and truly invested in helping us to get the most out of the platform. Cons There’s very little to dislike about RepuGen overall. If anything, the platform’s depth of features may lead to a little learning curve at the beginning, especially when trying to fully leverage all of its capabilities. However, this is quickly offset by their responsive support team and the long-term value the platform delivers once fully implemented. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2026 Thank you for your thoughtful feedback, Ron. We truly appreciate it! We’re glad to hear RepuGen is delivering measurable impact through improved reputation, patient engagement, and review growth across your clients. It’s also great to know our support team has helped you quickly navigate the platform and maximize its value. We appreciate your partnership and look forward to continuing to support your success! Best, Team RepuGen AG Amber G. Clinical Office Manager Medical Practice ### "Wow!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2020 RepuGen has increased our online reputation from a 2 star rating to over 4 stars in a very short time. Pros Easy to use and navigate. Efficient in measuring/tracking patient satisfaction ratings. Cons Some patients prefer not to be "bothered" and get upset by RepuGen's attempts to get a satisfaction rating. However, we do have signs at check in/check out that lets all patients know that a survey will be sent to them via email/phone. If they do not want to participate, they can unsubscribe. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reasons for choosing RepuGen Price & features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2026 Hi Amber, Thank you for such a great review! Our team is thrilled to hear that you have been enjoying your experience with RepuGen. Please feel free to reach out to us at any time for any of your online reputation management needs. Thank you, Lauren Parr Cofounder and Product Director RepuGen NA Nancy A. Owner Marketing and Advertising ### "Mixed Feelings" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 16, 2020 I want to love this product because I spent a long time vetting to find HIPAA compliant software at a price point that I could resell. My rep changed in the middle of the processes, and I feel like the information given by the first rep was not as detailed as it needed to be, and there were many unknowns along the way. For example, I was not given accurate and complete information about the price for integrating with the EMR. Pros I've watched the product evolve, and some good things are happening. My current rep is responsive, which I appreciate. I love the opportunity for service improvement and tracking how we deal with negative reviews. I love the new widget and the fact that the testimonials now display the review origin. Cons There are still things that don't work on my account. For example, running reports, the data doesn't populate unless I choose the date range option of "all time." I would like to see the aesthetics of the reports updated. I would like a white label option. Navigation is not as intuitive as I would like it to be. I still don't like that I can't choose to approve 3.5 ratings for publishing because I think it's unrealistic only to have scores of 4 and 5. Reasons for choosing RepuGen I thought the price point was lower than it actually is because the integration was not explained well to me. I have several clients that I have been working to get on board for more than a year and have been selling them using your product. In short, I have not found a product I like better and I appreciate the ongoing improvements and opportunity to provide feedback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2020 Hi Nancy, Thank you for taking the time to leave a review. We truly appreciate your feedback. I would like to discuss the issues you have been having so we can address them immediately, please call me at 714-277-4173 so I can help. I just sent you an email with a video tutorial on how you can publish 3.5-star ratings to your testimonial page. I look forward to connecting with you soon, thank you again for your feedback. Best Regards, Lauren Parr Product Marketing Manager RepuGen Andrea M. Marketing Manager Medical Practice ### "Works, but Bumpy" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 16, 2020 I think this is a good value, but some of the needs we have are being developed as we need them. Pros The integration was easy and I receive a lot of support in implementing and troubleshooting from them. It actually does help us a lot in increasing our online reputation. Cons Customization have been hard. Sometimes the dashboard is glitchy. Reasons for choosing RepuGen Value, experience with the healthcare industry Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2020 Hi Andrea, Thank you for taking the time to leave a review, we greatly appreciate your feedback. I would like to learn more about the customizations and glitches that you are referring to so that we can address them immediately. We are always looking for ways to customize our solution to our clients' preferences, but I want to ensure that your experience is as seamless as possible. Please reach out to 714-277-4173 at your convenience so I can help. Thank you, Lauren Parr Product Marketing Manager RepuGen PL Phoebe L. Office manager Hospital & Health Care ### "User friendly and streamlines my work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2019 Great customer service, user friendly. Pros I like the automation that’s built in to this platform, streamlines my tasks and lets me focus on improving patient experience. Cons No complaints, great system. Easy to use and great set up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OG Omid G. MD Health, Wellness and Fitness ### "Excellent product, user friendly and prompt response from the support guys for a fraction of" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2018 Pros Excellent product, user friendly and prompt response from the support guys for a fraction of price from competition. They even helped me figure out how to shorten the url of my review pages. Very happy with their service. Cons none so far. Excellent product, user friendly and prompt response from the support guys for a fraction of price from competition. Very happy with their service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 31, 2018 Thanks Omid! We are glad to be able to live up to your expectations. Looking forward to continue improving your reputation! Thanks! Regards, Ajay Prasad Founder & CEO VB vahid b. dentist ### "good no problems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 29, 2018 Pros Ease of use of the software and short learning curve so this I like Cons I wish the messages sent out were more personal for the people who are asked to participate in the survey Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2018 Hi Dr. Bashi, Thanks for the great review! Happy to hear your experience with RepuGen has been positive so far. In regards to your concern, you can actually edit the message content in your account if you go to Settings -> Email Settings. You'll have almost full control over what the surveys say so you can make them more personal. Please reach out to our support if you have any questions on this. Thanks! Regards, Ajay Prasad Founder & CEO Brian O. Patient Experience Specialist ### "Great amazing customer service from RepuGen, no question left unanswered !!!!!!!!!!!!!!!!" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 26, 2017 Pros The software is really easy to use which makes its simple for the end user to navigate and engage with the software. RepuGen also has the ability to create and customize a lot functions which is a plus. Cons I think due to the many customizations that RepuGen is willing to provide creates some very minor glitches that occur which is no fault of anyone really. But it does detract from the quality to be honest. Besides that its a great tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 8, 2017 Hi Brian, Thanks for the review! Glad we were able to accommodate all of your needs and thank you for understanding the small side effects of some of our flexibility. Looking forward to continuing to improve your online reputation! CB Cara B. Director ### "A huge asset to my company. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2017 I am able to hear from clients before we prompt them to review online, so I can weed out and address any dissatisfied clients. Pros What a great tool to manage the online reputation of my business. I love that Repugen is so easy to use and is a great way for me hear what my client's have to say, so that I can assure their satisfaction. The reporting tools Repugen offers really helps me make sense of review data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 9, 2017 Hi Cara, Thanks for the review! Glad to hear that you've had a positive experience. Regards, Ajay Prasad CEO/President PK Peter K. ### "Excellent service to boost online positive reviews by customers and head off negative ones" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 6, 2016 GMR Web Team's RepuGen is an elegant, closely monitored system that has worked well for our medical group to improve our online reputation and reviews. We went from very few reviews from years ago, to regular 5-star reviews in excess of the entire volume of prior reviews, within a few months. Customers (patients) receive a communication shortly after a visit, to quickly rate their experience; if positive (at a level you choose), they are thanked and asked to post a review, with easy to use links to various review sites (Yelp, etc.); if negative, a contact person in your organization is immediately notified, to allow prompt personal outreach that often heads off a negative review. RepuGen has both increased our positive reviews (many satisfied folks don't bother to post reviews), and reduced our negatives, boosting our overall rating dramatically, and GMR has been a very responsive, easy to work with company. Highest recommendation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 8, 2016 Hi Dr. Kim, Thank you for the kind review. It's been a joy helping you and your fellow doctors get consistent online reviews, and the results we've seen have been tremendous. I appreciate the recommendation as well, and look forward to your continued success from using RepuGen. Best, Ajay Prasad, CEO [View all Reviews](https://www.capterra.com/p/153890/RepuGen/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)