# Squire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Squire the right Barbershop solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153899/Squire-Barber-Appointment-App/reviews --- Squire 4.2 (38) [View alternatives](https://www.capterra.com/p/153899/Squire-Barber-Appointment-App/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Squire Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews JT Julie T OwnerConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years. “Squire has an easy interface for management and staff to use which helps with new employee onboarding and training.“ July 16, 2025 WR William R OwnerIndividual & Family Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The entire system feels amateur at best, not worthy of the "TITAN" branding or the premium price tag.“ January 25, 2025 AS Alyx S OwnerConstruction, 2 - 10 employeesUsed the software for: I used a free trial. “I love the simplicity and the ease of use, while also looking so sleek and beautiful (and professional!)“ February 15, 2025 RS Roy S OwnerCosmetics, 10,001+ employeesUsed the software for: 6-12 months. “Customer service is vague and never answer questions.“ June 6, 2024 ## Showing most helpful reviews Showing 1-25 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tariq N. Founder Computer Software Used the software for: 2+ years ### "Atlanta Shop Owner/Celebrity Barber’s POV" April 11, 2020 5.0 In a time like this (Covid-19), having a management software that makes it easy to track business productivity is essential for finding funding. On a daily, it’s allowed me the luxury of focusing on marketing and developing my team as daily/weekly payroll operations are very simple. Pros It’s just easy to use as an individual or for an entire shop. Scheduling, payroll, marketing, mass communication with your clients, and so much more. It’s really a barbers dream operating system. Cons Initially (in 2017) there were a lot of features that were missing. That provided some challenges with client communication, but that has long been fixed. No real cons now. Switched from [StyleSeat](https://www.capterra.com/p/176521/StyleSeat/) I believed in the CEO and Presidents vision for the company. I knew they cared about the barbering industry from our first conversation. Review Source AS Alyx S. Owner Construction Used the software for: I used a free trial ### "Such a Great Tool" February 15, 2025 5.0 Pros I love the simplicity and the ease of use, while also looking so sleek and beautiful (and professional!) Cons They could have better UI with the app/booking link, in app I figure. Alternatives considered [Goldie](https://www.capterra.com/p/268055/Goldie/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Squire The use (ease of it!!), the look of it on app, accessibility and thinking of older clients who may not like booking online for various reasons because it’s so simple! Switched from [Mangomint](https://www.capterra.com/p/187593/Mangomint/) I wasn’t so sure if I loved MangoMint — or liked, it enough to want to keep it my scheduler. I just wasn’t wowed Review Source WR William R. Owner Individual & Family Services Used the software for: Less than 6 months ### "Huge Disappointment" January 25, 2025 1.0 If you're considering Squire, do yourself a favor and look elsewhere. This system is junior varsity—at best—and will leave you frustrated, out of pocket, and scrambling to fill in the gaps they’ve left behind. The experience has been a textbook case of overpromising and underdelivering. I would not recommend Squire to anyone serious about running a professional, efficient business. Pros Not Much, can't say anything positive. Cheaper than Phorest I guess Cons Rigid and Limiting System Squire markets itself as a premium solution for barbershops, yet the system is anything but. The level of control given to ownership is laughably minimal. Features are locked unless you file complaints, and even then, you're left wondering why ownership isn’t trusted to manage their own business. Employees and staff permissions are predetermined by the system, leaving no room for customization. Disjointed Features Across Platforms Many features that work on mobile devices do not function on desktop, creating unnecessary inefficiencies. A system claiming to be cutting-edge should have seamless functionality across all platforms. Basic Product Sales Features Missing There’s no unit of measure for product sales, no barcode scanning, and no way to efficiently manage inventory. This glaring omission is unacceptable for a POS system aimed at barbershops that sell products. Subpar Customer Communication Options The text and email communication tools are inflexible and cannot be tailored to our shop’s specific needs. Communication with clients is a key aspect of any modern business, and Squire's system falls short. Website and Hosting Debacle I was promised a website update as part of their service, but what I received was a generic, cookie-cutter landing page that paled in comparison to the WordPress site I had built myself. Worse, they insisted I migrate hosting from GoDaddy to Squarespace, forcing me to abandon a hosting plan I had already paid for years in advance. I ended up rebuilding a far superior website myself—something their team should have been able to do from the start. Delayed App and Poor Support The app has taken weeks to be made available, and support after the sale has been substandard. For a company touting itself as an all-in-one solution, the post-purchase experience feels like an afterthought. Overall Lack of Professionalism The entire system feels amateur at best, not worthy of the "TITAN" branding or the premium price tag. Squire has delivered a product that barely meets the needs of a small business, let alone one aiming for operational excellence. Switched from [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) continuing rise of cost and merchant processing fees Review Source EC Elliott C. Owner Consumer Services Used the software for: 2+ years ### "More than just a booking app. " April 14, 2020 5.0 Being able to collect and exam data is imperative to my small business. Squire allows my to see trends and act accordingly to maximize sales opportunities, not only in service categories but in retail also. I’m able to easily check and modify inventory, and make sure the products that are top sellers are ordered on time to avoid missing sales due to being out of stock. Squire has helped my business run more efficiently Which helps my business be more profitable. Pros Inventory control, reporting features, time clock, analytics, ease of appointment setting. POS system very easy to use and collects all imperative data of sales and customer history. Cons I wish the customer service was easier to reach via phone and were more accommodating to west coast business operations. However they respond pretty quickly through the online chat support. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Resurva](https://www.capterra.com/p/163240/Resurva/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Reason for choosing Squire Was why I was looking for in regards to a system to manage my business, with adequate data collecting and reporting. Not just a system to book appointments online. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was very clunky and not designed specifically for my industry. It felt like a very forced one size fits all software system. Review Source SG Samuel G. Owner Arts and Crafts Used the software for: 2+ years ### "I can’t survive without it..." April 12, 2020 5.0 Overall, I couldn’t be more satisfied... I have worked with several different scheduling platforms but SQUĪRE blows all of them out the water. It’s more than just a scheduling app, it’s complete management software. Fro POS to mass communication, from merchant transactions to customer care, from presentation to efficiency... SQUĪRE makes me look 20x better. Pros The user friendly easy to understand analytics. The software makes it easy for me to track my day to day operations as a whole but more importantly, from barber to barber. Also, at the week end, it allows me to see my earnings collectively on one screen to see what days were more productive than others. Cons I can’t honestly say there’s anything I don’t like about it but rather, there are some things I think should be added to the software. Switched from [StyleSeat](https://www.capterra.com/p/176521/StyleSeat/) The app was extremely limited plus it forces your clients to download their app which allows them to see everyone else in your area that you’re competing with. Review Source EJ Eric J. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Ok experience but needs work " March 24, 2025 3.0 It was OK. I think overall it was very expensive and didn't offer near as many features that I deemed important Pros The fact that it was black owned. Too be honest Cons The lack of accessibility to Google. No review section. Did not allow for deposits to be taken. It was very expensive compared to other booking sites. It was generic Aesthetically. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reason for choosing Squire Because squire is a Black owned business Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Thought we were getting an upgrade from the previous service Review Source MM Mario M. Owner Hospitality Used the software for: Less than 6 months ### "Misleading marketing " June 9, 2025 1.0 Poor customer service confuses; pushy car salesmen use unclear, unprofessional tactics to rush sales. Pros The worst customer service I’ve ever experienced, they only care about selling you the platform and they disappear after you sign the contract. No tutorials how to use platform, they throw you to the wolves. Cons Expect a combination of overly friendly customer service and slick, old-school used car salesman tactics—all designed to get you to commit, whether you’re ready or not. The focus isn’t on genuinely meeting your needs, but on closing the deal by any means necessary. Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Pushy salesman calling my shop to pitch the platform. Review Source RS Roy S. Owner Cosmetics Used the software for: 6-12 months ### "Trash scheduling app" June 6, 2024 1.0 Terrible, makes me want to quit barbering Pros Website, that's it. Everything else is frustrating and complicated. Cons Everything. Customer service is vague and never answer questions. The portal is complicated with only a few buttons that say or do nothing. Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) I wanted to try something new from schedulicity and tried Booksy. Hated Booksy. Review Source TN Thomas N. President Consumer Services Used the software for: 6-12 months ### "Eye Opener" March 6, 2020 5.0 Being able to raise prices has been a huge help. Not only to my clients but as well as my employees by being able to track their progress. Pros Squire helped me realize how much money was coming in per chair and which employee had the most clients coming back. I never knew how important that information was until it was shown to me. Such an game changer for my business. Cons I’d love to have the option to collect the payment of an appointment the day they booked their appointment. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Squire Like I said prior, being able to speak to someone one on one and having an account manager. They even did an on-boarding process beforehand. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) I like that I can speak to someone on Squire. Having an account manager help me with any needs/wants I might have. Review Source JT Julie T. Owner Consumer Services Used the software for: 2+ years ### "A good choice for barbershops looking for an easy interface" July 16, 2025 5.0 Squire is definitely a good choice for barbershops looking for an easy-to-use software. As new features are added, the software becomes more and more efficient and helpful. Pros Squire has an easy interface for management and staff to use which helps with new employee onboarding and training. Cons They’re still a growing company and are working on new features, so there is still some limited functionality. Review Source JK Justin K. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Squire is where it’s at!" August 15, 2018 5.0 I’ve been really happy managing multiple locations and barbers. No other software like it! Pros Great functionality and features, intuitive, great customer support.... Cons There really isn’t a whole lot I don’t like Review Source SB Sarah B. Owner Used the software for: 6-12 months ### "Versatile and easy to use" May 18, 2018 5.0 Pros It allows staff to choose their own services and times and offers a great customer booking experience. Cons The report and analytics sections needs work. I'd like to see a multi location option offered soon. And gift cards option would be great. Review Source KG Kerry G. Bookkeeper Accounting Used the software for: Less than 6 months ### "Customer support is lacking" March 1, 2023 4.0 Frustrating at the moment.Hoping it gets better.Reports are easy to pull and extract information from Pros It breaks down sales between Barbers and the reports are simple to read and retrieve Cons Shop owner was told that money from his products sold by a barber renting a chair in his shop would funnel into his (shop owners) account - but they actually go into the barber that makes the sales bank account.Repeated calls and emails requesting support resulted in varying answers and finally a video explaining how it works for his set up - the haircuts and product sales must be entered separately. No one from support would Call and talk to him about it. Review Source VR Verified Reviewer CTO Computer Software Used the software for: 2+ years ### "Great, if you never want to let your customers leave" July 20, 2022 1.0 Pros I dream of a day I won't have to get emails and reminders from them for something I do not want. Cons You will unsubscribe as a customer, and magically be re-subscribed. It's very annoying as an end user, but probably great if you want a large database of customers. They'll do this via sms, and email. Review Source HM Heather M. Business owner Consumer Services Used the software for: Less than 6 months ### "Barbershop booking" February 10, 2021 4.0 I like squire- switching from another system, it is a bit more complex and is taking time to adjust to. I like a lot of the features they offer and would like to stay with this system- however if they don’t work out some of the kinks I mentioned- that may be a deal breaker Pros Squire has some features I haven’t found with other software and that makes them stand out. I think if they fix a few kinks, this could be a really great system. I love the squire supply- that’s an excellent add in, and I love that it’s one price regardless of staff- as I grow I don’t have to worry about price increases. Cons There are some areas that need improvement and with these changes I think squire could be the best out there. The product inventory system needs help; those of us that carry a lot of products NEED a search bar, it can take far too long to ring up a single product. Also, the ability to have a custom product button so the price is easily changed for the products we sell that we only have one or two of and don’t want to add to inventory. The app needs some help- I don’t like that I can’t see all the barbers schedules unless I’m on the desktop site. Waiting list- I don’t like that clients are charged for this. This should not be something clients have to pay for and I mean come on squire- for the monthly cost, stop nickle and diming at every opportunity Alternatives considered [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Reason for choosing Squire Cost Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Offered a year of free service Review Source MW Michael W. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Squire - beautiful but not there yet" October 20, 2020 3.0 Pros Clean interface for client and admin/staff. Easy checkout with photos for products. great onboarding staffing setup. great sales team. great COVID19 policy. clean search based on BRANDS in products. allows booth rental barbers to collect their own earnings and CC fees. Cons Squire pre-authorizes the card on file 1 hour before service even though your cancellation policy is 24 hours before service, marketplace clients will book appointment with apple pay with gift cards that don't have funds and won't show up. Deletes "notes" when merging duplicates of clients. If you have self employed barbers, you have to ring up product and services separately. The checkout process on iPad is odd, as it forces you to have 4 options of TIPS suggestions. 3 is my prefer max. No hardware for barcode scanning as it takes a SKU/UPC. my staff rings up wrong items all the time. NO variants for products (sizes, color, etc.) the whole BOOKING FEE for clients that prepay is odd. I am still not sure if the fee covers the card fees I would pay or if Squire is double dipping. Wish there was an online store for curbside pickup (or shipping) for products. $250 fee for your personal app and not impressed. $150 for just a virtual waiting list. $100 just for the basic app. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Resurva](https://www.capterra.com/p/163240/Resurva/) Reason for choosing Squire clean interface Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Previous shop was using. Review Source RD Roger D. Shop owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not what was promised " July 23, 2022 3.0 Staff is polite, but company refuses to work with you on tailoring to your needs. At $250 a month, I expect to get what I want, not what they want. Squire double dips. My clients are not happy with being asked for a credit card to book and then being charged extra for doing so. Pros The booking flow is good until you're pushed to pay online. Cons Clients are pushed to book and pay online, them penalized with a "booking fee" for doing so. We are a cash only business and squire refuses to disable the pay online feature. They have collected the funds and refuse to send us a check without giving tons of personal information including SSN and pictures of driver's license. Review Source SJ Simone J. Master Barber Health, Wellness and Fitness Used the software for: 1-2 years ### "Barbers & Their Clients Love Squire !!!" April 10, 2020 4.0 It keeps me organized for my day to day operations and provides necessary reporting.. I really appreciate their customer support team and their willingness to assist with rectifying all challenges. Pros It was user friendly for the barber and their clients. Cons That it doesn’t authorize the card on file at the time of booking or at least 24hrs to ensure it goes through for the service, no shows, cancellations etc. Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) I was having challenges with getting my deposits for services. I also didn’t like that it was mandatory to download their app in order to book an appointment. My clients like quick and easy booking. Squire gives them the freedom to choose whether they want to download the app but allows them to book with a professional instantly. Review Source JC Justin C. Owner Cosmetics Used the software for: 6-12 months ### "Get Squire " April 14, 2020 5.0 Pros The software is so user friendly and has all the information I need to keep up to date with my business, especially my stock. Get all round service from the whole team at squire give you 1 to 1 service I recommend to all of my follow business owners. Cons I don’t have any dislikes about this software as it’s always ever growing. There is only one thing I will say I wish I had Squire when I first started business as it has helped to develop my business further. Sooner rather than later. Reason for choosing Squire The product has everything I’m looking for it is a zero brainer for me. Plus the companies current and understands where technology in this field is going. Review Source JP Josh P. Barber / Owner Consumer Services Used the software for: 2+ years ### "Squire is the Best ! " April 10, 2020 5.0 Overall been great ! Pros It’s clean look and how squire does everything you need . Also how it’s mainly for barbershop . Cons To me was charging the convenience fee. That’s it . Review Source RM Ryan M. Co-Founder & Director Individual & Family Services Used the software for: 6-12 months ### "The only solution I would recommend for the barber industry" June 18, 2020 5.0 The sales and support team have gone quite a long way to help us set up and get trained on Squire. Because of it, we've been able to adapt our business to the times (eg. COVID) to change schedules, services, prices, etc. The POS is very easy to use for both us and customers as they accept virtually every form of payment. Thank you to the team at Squire for such a well thought out product. Pros I loved how intuitive the whole program was. They implemented features that covered the spectrum of my requirements from commission payout to product inventory management. Cons There were no integration problems that I can think of. Reason for choosing Squire The demo. The demo was a game changer. When I saw what Squire was capable of, that it checked off all my boxes with a good user interface and user experience, I was sold. Review Source JO Joshua O. Barber Retail Used the software for: 6-12 months ### "Squire reps lie and they don't actually care about your business or its success " December 28, 2021 1.0 Pros If they actually activated my account maybe I'd have nicer things to say Cons My squire rep said and promised everything to get me into the contract and then disappeared and left me hanging the minute my payment to them was processed. I opened my barbershop today using some other glitchy booking app because squire still hasnt turned on the features for me to actually use the squire app. They don't give a crap about your success as long as your money cleared. I wouldn't suggest this booking app to my worst enemy. Review Source RM Ruben M. Barber Consumer Services Used the software for: 2+ years ### "The best " March 7, 2020 5.0 Awesome Pros Everything Easy Efficient Convinet Simplicity is key in today’s age and squire does it the best Cons Everything has been great My team and my self love it Clients don’t know any other way Reason for choosing Squire All other services Review Source IC Isaac C. Barber Arts and Crafts Used the software for: 1-2 years ### "Personal touch" June 13, 2020 5.0 These people are legit. They gave me the tools I needed to organize my shop. I was nervous about the system, but they walked me through it. I feel like I'm part of their family. Pros Easy to access. Lots of great features. Great staff. Cons Features and layout get wonky using an android. Reason for choosing Squire I liked how they described the product online. The selling point was being able to talk to them on the phone. Review Source CD Corey D. Owner Hospitality Used the software for: 1-2 years ### "Amazing family" April 13, 2020 5.0 Amazing Pros The feature that allows owners to integrate multiple shops . Cons All features aren’t available to use on mobile version. Switched from [StyleSeat](https://www.capterra.com/p/176521/StyleSeat/) Wanted to give them a chance. Review Source Similar Products Featured ## Related categories [Salon](https://www.capterra.com/salon-software/)[Barbershop](https://www.capterra.com/barbershop-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.