---
title: "BoardPAC Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is BoardPAC the right Board Management solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/153900/BoardPAC/reviews/"
page_type: "reviews"
language: "en"
---

BoardPAC

4.8 (129)

[View alternatives](https://www.capterra.com/p/153900/BoardPAC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of BoardPAC

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

NP

Niromaal P

\-Accounting, 51 - 200 employeesUsed the software for: 1-2 years.

“It offers robust agenda creation and management tools, allowing administrators to schedule meetings, set agendas, and distribute materials efficiently.“

June 27, 2024

NT

Nadija T

Head of Legal and SecretarialInvestment Management, 10,001+ employeesUsed the software for: More than 2 years.

“Default settings on Board Pac are not intuitive and need to be adjusted“

June 8, 2023

VS

Vivek S

Company SecretaryBanking, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Very much satisfied with the solution and is recommended for other corporates as well.“

March 19, 2026

MS

Mansi S

Manager SecretarialFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Agenda editing option is not available.“

August 30, 2022

ST

Shashikant T

Company Secretary and Vice President - SecretarialTextiles, 10,001+ employeesUsed the software for: More than 2 years.

“For Company Secretaries, it is easy to operate and reduces time of sending multiple emails.“

September 30, 2024

MW

Manjula W

Assistant Company Secretary Banking, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It is little expensive and some features users request are not available“

May 31, 2023

Diana L

Administrative AssistantNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months.

“I thought it was a very user-friendly platform and easy meeting management.“

September 29, 2025

## Showing most helpful reviews

Showing 1-25 of 129 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shivantha P.  
Manager IT - Group Operations and Automation  
Food & Beverages  
Used the software for: 2+ years

### "BoardPAC is an application to make life easier for Board Members"

February 2, 2020

5.0

Exceptional customer service and fabulous Sri Lankan Product.

Pros

Portability of the Application Bug Free Application Super After Sales Service Used State of the art technology Security is the key for the application Used encrypted Database, which is increased the credibility of the customer.

Cons

Application should be platform independent. I think the Vendor is having a road map of the same.

Reason for choosing BoardPAC

Portability of the Application Bug Free Application Super After Sales Service Used State of the art technology Security is the key for the application Used encrypted Database, which is increased the credibility of the customer.

Review Source

Response from BoardPAC

June 17, 2021

Hi Shivantha, The team here at BoardPAC is thrilled to receive such a great rating, thank you. Team BoardPAC

DR

Divya R.  
coordinator- Group Corporate Services  
Telecommunications  
Used the software for: 2+ years

### "BoardPac Application Review "

August 21, 2020

5.0

so far BoardPac experience has been great. it has provided a consistent and reliable service that we can depend on to manage our meetings efficiently and effectively. BoardPac Service team is readily available to resolve any challenges we face with BoardPac. Value for Money.

Pros

what i most like about BoardPac is the fact that it is easy to install and use and the software has security features to ensure that it is not vulnerable to threats and cyber attacks.

Cons

that fact that the software is not compatible to install in certain devices.

Alternatives considered

[Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/)

Reason for choosing BoardPAC

Value for money

Switched from

[Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/)

wanted to explore another software that was affordable and reliable.

Review Source

Response from BoardPAC

October 8, 2020

Dear Divya, Thank you for your valuable review and feedback! We are delighted to hear that you are having an overall excellent experience with BoardPAC on value for money, efficiency and effectiveness.

WM

William M.  
VP  
Banking  
Used the software for: Less than 6 months

### "Poorly designed user interface, non-intuitive, frustrating to use"

June 26, 2018

1.0

There will be lots of angry users and management if you implement BoardPAC. There are much better solutions. Will not recommend BoardPAC.

Pros

Supports MP4 video upload. Side-by-side version comparison of uploaded files with option to copy over annotations.

Cons

Compared to other solutions, BoardPAC's method of creating a meeting and uploading files is cumbersome and time consuming to use. BoardPAC has lots to learn from others whereby simple drag-and-drop of files is really a breeze. BoardPAC does not support these common file formats - TXT, PPT, PPS, XLS and XLSX. So strange that it supports PPTX but not PPT. And also it has a strange requirement that files uploaded must be of minimun 5KB in size. Why? Changing the position of agenda items can use drag-and-drop but it is buggy and clumsy to use. Must remember to click "Save" as it doesn't automatically save the repositioning for you. For the meeting organiser, there is no easy way to determine whether an agenda item has been updated with the correct file version because you cannot see the filename of the uploaded file. Need to open the file to manually see the content to verify. So frustrating to use. There is no single click publishing of the meeting. Need to click the 'tick' mark for each uploaded file to 'confirm' before the file is visible to users. Imagine if you have lots of files, really too troublesome to use. Good idea to have side-by-side version comaprison but the way it is implemented makes it hard to identify which annotations are for which page to be transferred. Annotations on iPad app is unfriendly to use. There is no text tool for typing text on the page. Sharing annotations is not real time sync and buggy. Unreliable and unusable.

Review Source

VS

Vivek S.  
Company Secretary  
Banking  
Used the software for: 2+ years

### "BoardPac review"

March 19, 2026

5.0

Very much satisfied with the solution and is recommended for other corporates as well. The \[sensitive content hidden\] has been using this application and they find it very useful.

Pros

1\. User Friendly and easy to navigate 2. Secure and Robust for having e-meetings 3. Easy and convenient for the users 4. Helps in long record keeping

Cons

I have been using this application since last 3-4 years and i don't find any issues at this moment. Hope to see advanced integration of AI in coming days.

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "BoardPAC vs BoardEffect"

September 29, 2025

4.0

Easy and user-friendly for meeting management. It was easy to navigate, although not many of the users are using it correctly.

Pros

It was my first time using BoardPAC upon joining my current company. I thought it was a very user-friendly platform and easy meeting management.

Cons

NA at that moment. I was thinking that it is the best online platform for all users to view their meeting materials.

Review Source

KK

Kajal K.  
Sr. Executive Company Secretary  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "BoardPAC- Thermax Review"

October 30, 2024

5.0

Pros

BoardPAC helps us to conduct the paperless meeting. It is very much user friendly. BoardPAC team is available all the time for helping us to resolve the queries of our users.

Cons

New features can be developed for Compliances and Minutes of the meeting.

Review Source

Dilshani Y.  
Manager Company Secretarial  
Financial Services  
Used the software for: 1-2 years

### "My Review on BoardPAC"

March 1, 2023

5.0

Pros

Scheduling meetings, document management is brilliant

Cons

Access permission is bit troublesome and this needs to be improved.

Review Source

Hirunika V.  
Junior Assistant Company Secretary  
Telecommunications  
Used the software for: 2+ years

### "BoardPAC Review "

October 31, 2022

5.0

Pros

BoardPAC is a very useful software that I would recommend to everyone who does meetings. It's as simple as scanning and uploading papers to the appropriate categories. It assists in the confidentiality of documents while saving users time. User-friendly.

Cons

It is better if the software develops the feature of numbering the headings of an Agenda. (Like automatic numbering)

Review Source

Response from BoardPAC

November 18, 2022

Hi Hirunika, The team here at BoardPAC is thrilled to receive such a great rating, thank you. ~ Team BoardPAC

Janek J.  
Group Chief Operating Officer  
Food & Beverages  
Used the software for: 1-2 years

### "Excellent Customer service!"

December 2, 2019

5.0

Excellent

Pros

Easily accessible, and act as an information repository. Ability to access key information, and decision making on the go!

Cons

The GUI could be more aesthetic. and if there is an easier way to upload reports through the app instead of logging into the backend/website, that would be make the uploading and availability much faster. Also have other up loadable option other that pdf.

Review Source

Response from BoardPAC

June 17, 2021

Hi Janek, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Team BoardPAC

Mario W.  
Manager - PA to Director/CEO  
Financial Services  
Used the software for: 2+ years

### "An Executive Manager's Best Friend"

June 10, 2022

5.0

Exceeds Expectations

Pros

How it enables Executive Managers to manage their most important task of Board Meeting Management more efficient

Cons

In my experience of 5 years, I'm yet to come across a hinderance

Review Source

Response from BoardPAC

June 27, 2022

Hi Mario, We really appreciate you taking time to share your rating with us. Your feedback helps us to improve our solution and service for everyone. Team BoardPAC

AG

Aushadhi G.  
Internal Audit Manager II  
Banking  
Used the software for: 2+ years

### "Review on use of BoardPAC"

May 27, 2022

5.0

With the introduction of BoardPAC it has reduced our time in managing Board meetings with a paperless environment.

Pros

The software is user friendly and an effective tool in managing Board Meetings

Cons

There are no adverse remarks relating to BoardPAC system

Review Source

Response from BoardPAC

June 27, 2022

Hi Aushadhi, We really appreciate you taking time to share your rating with us. Your feedback helps us to improve our solution and service for everyone. Team BoardPAC

SW

Shireen W.  
Company Secretary  
Banking  
Used the software for: 2+ years

### "Boardpac Overall Review"

June 16, 2022

5.0

Fantastic experience, considering the amount of time taken to prepare and distribute board papers in the past, which only takes a few minutes if you are familiar with the Boardpac product.

Pros

The necessity of maintaining in hardcopy form of Board Papers is avoided, ease of finding past documents, actioning items is made easy

Cons

The non-availability of storing policy documents when it comes to a Group of Companies where the documents needs to be segregated to each company.

Review Source

Response from BoardPAC

July 7, 2022

Hi Shireen, We really appreciate you taking time to share your rating with us. Your feedback helps us to improve our solution and service for everyone. Team BoardPAC

SM

Shaheena M.  
Company Secretary  
Financial Services  
Used the software for: 2+ years

### "Review "

June 13, 2022

4.0

No paper work Easy to go with paperless system

Pros

BoardPac is an excellent software to maintain minutes.

Cons

User friendliness could be improved and make it less complicated

Review Source

Response from BoardPAC

June 30, 2022

Hi Shaheena, We really appreciate you taking time to share your rating with us. Your feedback helps us to improve our solution and service for everyone. Team BoardPAC

NP

Niromaal P.  
\-  
Accounting  
Used the software for: 1-2 years

### "User Friendly Interface and Efficient Agenda Management"

June 27, 2024

5.0

Pros

It offers robust agenda creation and management tools, allowing administrators to schedule meetings, set agendas, and distribute materials efficiently.

Cons

Nothing specific. I'm happy with how it works.

Review Source

Response from BoardPAC

July 15, 2024

Hi Niromaal, Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with our product. Your feedback is incredibly valuable to us and helps us continually improve. ~Team BoardPAC

AFM

Ahmad Fathi M.  
Head Secretarial  
Banking  
Used the software for: 2+ years

### "BoardPAC - best solution for corporate secretaries."

November 4, 2020

5.0

been using since 2013. saving a lot of manpower and paper cost

Pros

It is user friendly, convenience to use when we have numerous back-to-back board and management meetings

Cons

most of the features are beneficial. no particular strongly dislike about Boardpac

Reason for choosing BoardPAC

ease of use and simple layout make it easier for board and senior management members

Review Source

Response from BoardPAC

June 17, 2021

Hi Ahmed Fathi, The team here at BoardPAC is thrilled to receive such a great rating, thank you. Team BoardPAC

AF

Ajith F.  
Chief Executive Officer  
Financial Services  
Used the software for: 6-12 months

### "Game changer for Board Performance!"

May 28, 2017

5.0

As I mentioned in my review, this product has changed the way we do board meetings, with more emphasis on strategy and planning and getting through most of the routine stuff before the actual meeting.

Pros

This product was purchased by us about 9 months back and since then it has been a game changer as for as board performance is concerned. Instead of waiting for the board meeting, I find that most papers are pre discussed and approved leaving the board meeting itself for more strategic discussions. It has been a painless excessive introducing this product to the board even though some of the members are not very tech savvy and had some reservations about moving from a paper based process. The vendor for their part has been extremely, and I cannot stress this enough, extremely supportive, even having a person present through out the first meeting at out premises just in case someone had a problem and needed help. He was not called in, but it gave me great comfort to have a person around. We now use it for all our internal meetings as well.

Cons

I cannot seriously think of anything, except maybe it would be nice to have it also available on cheaper platforms such as Android etc.

Review Source

Response from BoardPAC

June 17, 2021

Hi Ajith, The team here at BoardPAC is thrilled to receive such a great rating, thank you. Team BoardPAC

NS

Nilani S.  
Director  
Education Management  
Used the software for: 2+ years

### "BoardPAC - An excellent tool for busy Directors "

June 4, 2020

5.0

BoardPAC is a great product and the service too is excellent. Overall it's an efficient tool that adds so much value in managing the board papers for busy directors.

Pros

The product is very user friendly and easy to handle. The audit trail gives a clear understanding of the action taken by others. This enhances the speed of decision making as well as makes it transparent. The automated functions add a great deal of efficiency to the entire process of handling the board papers in a seamless manner.

Cons

My personal experience has been great and I didn't come across any features that are missing. The integration too is very smooth.

Review Source

Response from BoardPAC

June 17, 2021

Hi Nilani, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Team BoardPAC

RA

Rajeev A.  
Attorney-at-Law / Secretary Bar Association of Sri Lanka  
Capital Markets  
Used the software for: 2+ years

### "Excellent product "

May 30, 2020

5.0

Excellent, I have no hesitation recommending it.

Pros

Ease of use, hassle free. Very responsive

Cons

Nothing really to complain about. Overall the product is very good

Review Source

Response from BoardPAC

June 17, 2021

Hi Rajeev, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Team BoardPAC

NN

Nisha N.  
Chartered / Company Secretary  
Banking  
Used the software for: 2+ years

### "Process efficiency enabler"

February 26, 2017

5.0

BoardPAC has helped improve the meeting processes of our Bank, be it Board, Board sub-committees or corporate management meetings. It is not only a paper saver contributing to the environment but also is a great time saver where the time of employees involved in photocopying packing and delivering is now utilized for important and productive tasks.

Pros

Ease of circulating the Board packs.

Cons

Not applicable

Review Source

Response from BoardPAC

June 17, 2021

Hi Nisha, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Team BoardPAC

JF

Jelisa F.  
Assistant Vice President - Secretarial  
Food & Beverages  
Used the software for: 2+ years

### "Review from Ceylon Beverage Holdings PLC"

July 31, 2024

5.0

Pros

It is so convenient to use. Very user friendly and efficient.

Cons

Nothing to dislike about boardpac as per my experience.

Review Source

SM

Saikat M.  
Head Legal Dabur International Limited and Additional General Manager Dabur India Limited  
Consumer Goods  
Used the software for: 1-2 years

### "A perfect solution for conducting seamless board meetings"

July 28, 2022

5.0

Paperless digital meeting solution with data privacy features and easy to use with archival features.

Pros

Easy to use, safe and secure and compatible with all devices.

Cons

Nothing as such as it is a perfect solution for conducting board meetings

Review Source

Response from BoardPAC

August 2, 2022

Hi Saikat, Thank you so much for leaving us a 5-star rating - it's much appreciated! -Team BoardPAC

JP

Jimit P.  
Assistant Manager  
Insurance  
Used the software for: 2+ years

### "Boardpac Review"

March 1, 2023

5.0

Pros

Ease of uploading the meetings and agenda

Cons

indexing option should be enhanced. new features should be introduced at the earliest

Review Source

DJ

Dayanath J.  
Chairman  
Financial Services  
Used the software for: 6-12 months

### "Great Product for Board Directors "

March 6, 2017

5.0

The BoardPac has unique features which facilitate the study of board paper even when you are on the move. It is superior to other similar and less efficient and user-friendly products which have sought to compete. I have no hesitation in recommending this product.

Pros

Ease of use, user-friendly, communication abilities, facility for highlighting etc.

Cons

None

Review Source

Response from BoardPAC

June 17, 2021

Hi Dayanath, Thank you so much for your review on Capterra. We appreciate you being a customer of BoardPAC and helping to share a positive word about us. Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers. Thank you again for the review and for being such a great customer. Team BoardPAC

CC

Chathuri C.  
Senior Secretarial Executive  
Investment Management  
Used the software for: 2+ years

### "Review from Ceylon Guardian Investment Trust PLC"

July 31, 2024

5.0

Pros

User friendly and not complicated. Saves time and ease of access.

Cons

There is nothing to comment on this as we are comfortable with the software

Review Source

IN

Imdaad N.  
Senior Deputy General Manager - IT & eCommerce  
Banking  
Used the software for: 2+ years

### "BoardPAC is a wonderful platform to conduct secure, paperless and interactive meetings"

May 12, 2017

5.0

organizing meetings have been easy, since the software was implemented. As Head of IT of the organization i drive the paperless smart office projects and BoardPAC help us to set the tone at the top by conducting paperless board & board committee meetings. And this platform is a secure platform which eliminates circulation of documents.

Pros

The product features and functionality is highly user friendly, mostly in our organization the BoradPAC is used by seniors and we have not received any negative comments and its easy to troubleshoot in case of a issue

Review Source

Response from BoardPAC

June 17, 2021

Hi Imdaad, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Team BoardPAC

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