---
title: "ClayHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is ClayHR the right Succession Planning solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/153907/BizMerlin/reviews/"
page_type: "reviews"
language: "en"
---

ClayHR

4.6 (99)

[View alternatives](https://www.capterra.com/p/153907/BizMerlin/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 17th, 2026

# Reviews of ClayHR

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

LL

Lily L

Human Resource ManagerHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months.

“It has also made it easier to monitor employee performance and support effective decision-making. Although there are areas such as roster management that could be improved to make scheduling more flexible and user-friendly, overall, Clay HR has contributed to improving efficiency, accuracy, and productivity in my HR operations.“

June 24, 2026

AA

Amy A

Human Resource ManagerFood Production, 51 - 200 employeesUsed the software for: 1-2 years.

“Payroll took days, leave tracking was a constant back-and-forth, and performance reviews felt like a chore for everyone involved.“

June 11, 2026

AA

Amy A

Human Resource ManagerFood Production, 51 - 200 employeesUsed the software for: 1-2 years.

“From automated birthday and work anniversary reminders that strengthened our workplace culture, to the Ask HR feature that empowered employees to help themselves, to seamless document uploads that made us virtually paperless. ClayHR didn't just improve how I work, it improved how our entire organisation experiences HR. If you're an HR professional still juggling multiple systems and drowning in admin, take it from someone who's been there.“

June 11, 2026

AA

Amy A

Human Resource ManagerFood Production, 51 - 200 employeesUsed the software for: 1-2 years.

“Having to approve timesheets. Though very essential and it's just a click of a button, I feel lazy approving it.“

June 11, 2026

LL

Lily L

Human Resource ManagerHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Overall, Clay HR provides a reliable platform that supports effective performance management and secure handling of employee data, making HR operations more efficient and professional.“

June 24, 2026

GD

Gideon D

Credit Control OfficerInsurance, 51 - 200 employeesUsed the software for: 1-2 years.

“Some modules display too much information, making navigation harder for specific tasks.“

October 14, 2025

FJ

Fiona J

Global People and Culture ManagerMarket Research, 51 - 200 employeesUsed the software for: More than 2 years.

“Leave calculations can be complex in a global environment, but the team worked closely with us to validate calculations and ensure they aligned with our policies and local requirements, giving us confidence in the system's outputs.“

June 18, 2026

MA

Mel A

HR CoordinatorSecurity and Investigations, 51 - 200 employeesUsed the software for: 1-2 years.

“Sometimes the system experiences downtime, which can interrupt workflow and reduce productivity.....“

September 25, 2025

## Showing most helpful reviews

Showing 1-25 of 99 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Christopher M.  
Lead Business Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Smooth HR Experience"

March 5, 2024

5.0

Pros

It makes my daily tasks (time tracking, leave management, learning management, etc.) less time-consuming.

Cons

The User Interface could use a little tweak: sometimes, it feels like there's too much information for a specific feature (e.g.: Leave Management, Goals/Objectives).

Review Source

Response from ClayHR

March 9, 2024

Thank you Christopher for your generous review and for noting that ClayHR provides for a smooth HR experience. We are always tweaking the UI to improve things and would love to get your feedback on some specific design proposals on pages where you think there is too much information. Would it be OK if the account manager could reach out to you?

DMZG

Desmond Mbah Zanlerigu G.  
Assistant HR and Administrative Manager  
Insurance  
Used the software for: 1-2 years

### "A Comprehensive, User-Friendly HR Solution That Streamlines Processes, Enhances Transparency, and Delivers Strong Value with Excellent Support"

September 27, 2025

5.0

Using ClayHR as an HR professional has allowed me to streamline processes into a single, well-organized system that integrates performance management, leave, goals, and feedback. Its user-friendly design and automation features have saved significant time while ensuring transparency in reviews and goal tracking. Although the initial setup required effort and some advanced customizations occasionally need support, the platform ultimately delivers efficiency, excellent customer service, and strong value for money.

Pros

Automates performance evaluations, ensures consistency, and improves feedback and development. Simplifies leave requests and approvals, automates calculations, and provides real-time visibility. Enables tailored workflows, streamlines data collection, and reduces manual paperwork. Overall - Saves time, improves accuracy, enhances employee experience, and supports better decision-making.

Cons

Implementation can involve initial setup time and costs. Customization beyond standard features may require additional time or support.

Review Source

Response from ClayHR

December 4, 2025

Thank you for taking the time to leave a review! It takes a lot of effort, and it is much appreciated. We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Our team is always working to make the experience more smooth for you. Recently released features like the countdown timer and the ability to customize training completion certificates are really helpful in this regard. Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store.

CT

Calli T.  
Operations Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Experience"

August 5, 2021

3.0

BizMerlin is our global HRIS, Time Tracking, Performance Mgmt, & ATS. Many systems are not equipped to be a global solution. Being able to store our company wide data in one place is crucial for our business.

Pros

The customization and support. If it doesn't exist they build it for us. If I need help they respond immediately. I am so grateful for all of the assistance.

Cons

Not the most intuitive setup. I am always learning new funcitionalites and tools but it's overall obvious on how things work which can be frustrating. Reporting customization and filtering is so limited for users. Always have to have custom reports built and then we have a ton that need to be removed as we redefine what is required.

Alternatives considered

[Qandle](https://www.capterra.com/p/173077/Qandle/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing ClayHR

Global abilities and customization

Review Source

BKA

Bright Kofi A.  
DevNet  
Banking  
Used the software for: 6-12 months

### "User-Friendly HR Platform for Growing Organizations"

June 2, 2026

5.0

Overall, ClayHR has been a reliable HR management solution that improves efficiency and staff administration. It offers good value for money and supports key HR processes effectively and securely.

Pros

ClayHR provides a centralized platform for employee management, leave tracking, and performance reviews. The interface is easy to navigate, and the payroll and scheduling features help streamline HR operations.

Cons

Some advanced features have a learning curve for first-time users. Certain reports and customization options could be more flexible and intuitive.

Review Source

Response from ClayHR

June 10, 2026

Thank you for your generous review and for noting that ClayHR provides a reliable centralized HR platform for many HR operations. Thank you also for calling out the payroll and scheduling features. We are always making the application easier to use, and will keep you updated of newest features.

LA

Leslie A.  
Cloud Support Officer  
Financial Services  
Used the software for: 1-2 years

### "Saves Time and Reduces Manual Work with ClayHR software"

September 13, 2025

5.0

Our overall experience with the HR software has been very positive. The system has streamlined employee data management, performance reviews, and payroll integration, reducing manual work and errors. While there was a slight learning curve in the beginning—especially with setting up custom reports and forms—the support team was responsive, and once processes were in place, everything ran smoothly. Employees now find it easier to complete reviews and submit forms online, and HR has better visibility through real-time data and dashboards. Overall, the software has not only improved efficiency but also enhanced employee engagement and decision-making.

Pros

Centralized Employee Data All employee records are now in one place instead of scattered across files and spreadsheets. For example, when our finance team needed salary history for audits, it took only a few seconds to download from the system instead of digging through multiple folders. Performance Review Management The performance review cycle used to take weeks with manual forms and Excel tracking. With the software, managers and employees complete reviews online, with automated reminders. During the last review cycle, completion rates improved by 40% because no one missed deadlines. Custom Reports We frequently need reports for management — like headcount by department, attrition trends, or training hours. Earlier, these took hours to compile. Now, HR can generate customized reports in minutes, saving both time and effort while making data-driven decisions easier.

Cons

Designing dynamic forms like onboarding checklists or exit surveys took a bit of effort in the beginning. For example, HR spent extra hours configuring conditional fields. The upside is that these forms are reusable and scalable — so the effort pays off long term.

Review Source

Response from ClayHR

December 4, 2025

Thank you for taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. We are also making constant improvements to the system and the recently released training certificate feature is a very cool one. Please ask your customer success manager to walk you through it if it is of interest!

GD

Gideon D.  
Credit Control Officer  
Insurance  
Used the software for: 1-2 years

### "CLAYHR SOFTWARE IS THE BEST HR SOFTWARE "

October 14, 2025

5.0

As an employee at KEK Insurance Brokers, my overall experience with ClayHR has been positive. The platform provides a centralized space for managing key HR activities such as leave applications, performance tracking, and accessing personal records, which has improved efficiency and transparency. I especially appreciate how easy it is to submit requests and view approvals in real time. While some parts of the system can be a bit complex at first, once you get familiar with it, navigation becomes smooth. Overall, ClayHR has made HR processes more streamlined and accessible for staff across the company.

Pros

ClayHR offers a comprehensive suite of HR tools in a single, easy-to-use platform. Users appreciate its high level of customization and flexibility to fit various business needs. The interface is intuitive, making it simple for both HR staff and employees to navigate. Customer support is responsive and open to feedback, which adds to the user experience. Overall, it provides strong value for money compared to larger, more expensive HR systems.

Cons

ClayHR can feel overwhelming at first due to its wide range of features and setup complexity. Some modules display too much information, making navigation harder for specific tasks. Advanced customization can be limited in certain areas. Users have reported issues with the mobile app, especially geolocation and usability. The system has a learning curve, especially for non-tech-savvy users. Initial onboarding and configuration may require extra time and support.

Review Source

Response from ClayHR

November 28, 2025

Thank you for taking the time to leave a review and noting ClayHR as the Best HR Software!!! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! We are always releasing new features, and if you have not yet had a chance to play with the countdown timers, please take a look!!

EEO

Emmanuella Eyram O.  
HR Assistant  
Information Technology and Services  
Used the software for: 1-2 years

### "Enhancing HR Efficiency at Brassica Company Limited"

November 2, 2025

5.0

Overall, ClayHR has been very helpful in simplifying our HR work. It keeps everything organized, from employee data to performance tracking, and saves us a lot of time. The system is easy to use, secure, and reliable, and the support team is always ready to help when needed. It has definitely made our HR operations more efficient.

Pros

ClayHR has been a great addition to our HR work at Brassica Company Limited. It offers good value for money and brings several HR functions together in one place. The system is easy to learn and use, which made onboarding our team quite smooth. In terms of security, we’re confident that employee data is well protected and access is properly managed. The scheduling and payroll features are reliable and have made our processes more efficient. It has also improved how we track employee performance and set goals, helping us stay aligned with our overall objectives. Overall, ClayHR has made our HR operations more organized, transparent, and effective.

Cons

The main challenge has been occasional delays when switching between modules, and some reports require manual adjustments.

Review Source

Response from ClayHR

November 28, 2025

Thank you for taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store.

AP

Ashton P.  
Chief Financial Officer  
Information Technology and Services  
Used the software for: 1-2 years

### "Chief Financial Officer"

July 7, 2025

5.0

Nclose is a proudly South African cyber security specialist that has been securing leading enterprises and building our security portfolio since 2006. We provide a comprehensive list of vulnerability assessment and penetration testing services to support compliance and reveal how vulnerable your infrastructure is from an attacker’s perspective. Satisfied customers of ClayHR since 2023, we’ve realized significant value through the system’s Performance Reviews, Check-ins, Forms, and Workflows. Previously, we relied on Word documents to manage these processes, which was inefficient and cumbersome. Now, everything is centralized, streamlined, and easy to track. Additionally, we have transitioned from using SurveyMonkey to the integrated survey feature within ClayHR, which has further simplified our data collection and analysis. These improvements have not only saved us time but also enhanced the quality and consistency of our performance management and feedback processes. We have truly benefited from our ClayHR partnership and look forward to discovering even more efficiencies with the adoption of new features and modules.

Pros

ClayHR provides a wide array of HR functionalities, such as applicant tracking, onboarding, performance evaluations, leave management, and goal setting. This all-in-one approach reduces the need for multiple HR tools.

Cons

Limited customization options, particularly when dealing with complex reporting requirements, requests need to be made from customer service to run such reports.

Review Source

Response from ClayHR

December 1, 2025

Hi Ashton, Thank you for taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Really glad that ClayHR has been able to do a number of functions for your team. We are always improving the offering, and the latest "Countdown Timer" in the dashboard is a great new feature. Looking forward to your thoughts and comments.

BN

Bernice N.  
Human Resource Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "The Future of HR Software"

September 12, 2025

5.0

All-in-one HR platform for recruitment, performance reviews, and payroll. Integration with other tools is smooth. Saves time by eliminating Excel-based processes. Real-time analytics and dashboards for managers.

Pros

New Crystal Health Services Limited is one of Ghana’s leading and fastest-growing private healthcare service providers. We are committed to meeting the evolving needs of our communities by proactively identifying both current and emerging healthcare challenges. Currently operating seven networked branches across two regions, New Crystal has been recognized four times by the prestigious Ghana Club 100 (2012, 2014, 2015, and 2019). We are proud to provide high-quality, safe, and effective care to the populations we serve. We launched ClayHR in 2023 and are currently using the Leave Management, Performance Review, and Roster Management modules. The Leave Management system has been particularly helpful for both managers and employees to view and manage PTO in one centralized location. Managers appreciate having a shared calendar view of team absences, eliminating the need for individual tracking. Our Performance Reviews, which are conducted quarterly, have also become more efficient. The module has enabled us to streamline the process, allowing our managers and employees to engage in more meaningful career development conversations without being bogged down by administrative tasks. Roster Management has also been a valuable addition, making it significantly easier to schedule and manage employee shifts. Looking ahead, we are exploring the Timesheet module, including integration via SFTP, and are already in the process of implementing Payroll. We look forward to continuing our partnership with ClayHR as we expand our use of the platform.

Cons

Initial setup takes some effort and training. The manual process of uploading the roster into the system.

Review Source

Response from ClayHR

September 22, 2025

Thank you Bernice - we love the work that New Crystal hospital is doing for the local community! We love your review, especially overall quality recommendation (5 star) and the 10/10 likelihood to recommend! So happy that the payroll implementation is also on track. Looking forward to many years of this fruitful partnership.

FA

Felix A.  
MANAGEMENT ACCOUNTANT  
Insurance  
Used the software for: 2+ years

### "Reliable HR Tool with Excellent Support"

September 12, 2025

5.0

Overall, the software has significantly streamlined our HR processes. I found ClayHR as User-Friendly HR Software with Powerful Features

Pros

Automated Performance Reviews Earlier, managers used to forget deadlines for employee appraisals, leading to frustration from staff and delays in increments. With the HR software, we set up automated reminders and review cycles. Last quarter, for the first time, 100% of reviews were completed on time. This boosted employee morale and saved HR countless hours of chasing managers. Centralized Employee Records We previously maintained files in different folders and spreadsheets. During audits, HR had to scramble to pull out data. Now, everything from offer letters to training certificates is stored in one place. When the labor inspector visited last month, we retrieved documents in minutes instead of hours. It created a very professional impression for the company.

Cons

Some employees, especially those not tech-savvy, struggled in the first few weeks. For example, a senior manager accidentally approved leave requests without reviewing properly because he was unfamiliar with the interface. After a short training session, he’s fine now, but it shows the importance of user training.

Review Source

Response from ClayHR

September 16, 2025

Thank you Felix for taking the time to leave a review for ClayHR! We especially love your overall comments about how ClayHR helped created a professional impression for the organization and the significant time saving in document retrieval for audit and other purposes. Congratulations on 100% performance review completion!!

MI

Michael I.  
HR Manager  
Financial Services  
Used the software for: 1-2 years

### "A great and powerful HRIS."

September 19, 2025

5.0

So far so good. I'm hoping to explore it more. It has great features and I'm happy with the introduction of agent AI to support staff.

Pros

I like the fact that the platform can be tailored to suit our operations. They also introduce new features regularly.

Cons

I don't have much to say but I hope they will be able to integrate with Microsoft and Google applications.

Review Source

Response from ClayHR

September 23, 2025

Thank you Michael for taking the time to leave a review. Love your overall quality recommendation (5 star) and the high likelihood to recommend! ClayHR integrates with both Microsoft and Google apps - please coordinate with your Success Manager for help or use the inbuilt 24x7 live chat support!

MA

Mel A.  
HR Coordinator  
Security and Investigations  
Used the software for: 1-2 years

### "Great experience"

September 25, 2025

5.0

Overall, my experience with ClayHR has been great—it’s user-friendly, efficient, and reliable.......

Pros

ClayHR is highly accessible, easy to navigate, and offers seamless access to essential features.....

Cons

Sometimes the system experiences downtime, which can interrupt workflow and reduce productivity.....

Review Source

Response from ClayHR

October 2, 2025

Thank you Mel for taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the ease of use (5 star)! Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store.

MJ

Monica J.  
Sr. HR Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "100% Recommend ClayHR Review"

January 17, 2025

5.0

Pros

ClayHR offers various helpful functions & tools necessary for our business portal, such as the workflows and performance evaluations. They also have a quick response turnaround time so we are able to receive help in a timely matter!

Cons

I would say the one con I have is having to manually update PTOs for each tier and tenure, but this is not a deal breaker.

Review Source

Response from ClayHR

January 23, 2025

Thank you for taking the time to write a review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! We are always making improvements to the application and service and look forward to continuing to serve your organization.

LM

Liyabona M.  
Work Readiness  
Education Management  
Used the software for: Less than 6 months

### "Great Fist time experience"

November 28, 2024

5.0

Great way of managing and keeping in touch with your employees. makes everything easier and with less hassles

Pros

It is very user friendly. Easy to understand and familiarising yourself with it.

Cons

Nothing yet hey, for now i am still being familiar with it so I do not see any issues.

Review Source

Response from ClayHR

December 6, 2024

Thank you for your generous review and for noting that ClayHR is very user friedly. We are always tweaking the UI to improve things even further.

DC

Dhanesh C.  
Vice President Finance and Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Very easy to use & agile product."

September 7, 2023

4.0

Overall, I believe it's an awesome tool to have.

Pros

Overall, Clay HR does solve most of the problems faced by Companies like Time sheet management, Leave management, Employee life cycle management etc. While most of the other competitors do have similar features, what differentiates Clay HR from others is, it's very easy to use and agile product, hence if implemented properly, this can change fortunes for HR, Finance and Operations function as the amount of data it gives, it really solves much of the manual works across organisation.

Cons

None as such. I would recommend that the Company which is going to use Clay HR should deploy a right project manager, so that the implementation doesn't go wrong.

Reason for choosing ClayHR

Few of the reasons,- Product is very agile during & post implementation.- Good customer support service

Review Source

Response from ClayHR

September 13, 2023

Thank you Dhanesh for your review and your 10/10 likelihood to recommend! We are always adding features and functionality, so hope to continue to automate more and more manual activities for your organization. Thank you for your support, confidence and leadership!

MT

Mary T.  
Physician Assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "clayhr review"

October 8, 2024

5.0

very excellent app for both employers and employees

Pros

the fact that it is very easy to navigate and easy to use

Cons

so far i have not encountered any issues with clayhr as an employee

Review Source

Response from ClayHR

October 21, 2024

Thank you Mary for your generous review and for noting that ClayHR is so easy to navigate. Thank you for 10/10 likelihood to recommend - that makes our day every time.

JH

Julien H.  
Solar project developer  
Environmental Services  
Used the software for: 6-12 months

### "Comment on ClayHR : RH Annual evaluation"

January 17, 2024

5.0

I used this website to fill my profile with personnal information, it did not save my time to do it with this website if we compare to a regular mail to the HR. But i am convinced it saves lot's of time for her. I also used ClayHR for my annual performance evalution with my HR twice, and the ratio (%) was clearly visible for each subject and well divided. This can help people to organize quickly for their real meeting with HR.

Pros

This online software is used by my HR to prepare our annual evaluation. This evaluation is very time consuming for the HR and to have this software with the previous evaluation saved help me to compare quickly my evolution during the year. It allows us to generate personnal evaluation, and it also can be edited quickly if they are a mistake on the questionnaires.

Cons

It's a small detail, but it took me some time to find the link to access to the questionnaire. The website is ergonomic and I did not had any other issue, but this little difficulty to fing the link take me some time. And it's quite unusual for me who are used to navigate on internet.

Review Source

Response from ClayHR

January 21, 2024

Thank you Julien, for your review. Indeed, performance reviews represent a very popular feature inside ClayHR. So great to see that it is working well for you all. Any questions, please reach out to customer contact. Also, if you have not already downloaded the mobile app, it is a big time-saver!

AS

Andre S.  
Facilitator  
Information Technology and Services  
Used the software for: 6-12 months

### "User-Friendly Experience with ClayHR"

September 25, 2024

5.0

Overall, my experience has been positive. It streamlined our HR processes, but it could benefit from more robust features.

Pros

ClayHR is intuitive and easy to use. The interface is simple, making navigation easy.

Cons

Some advanced features lack customization options, which can be limiting.

Review Source

Response from ClayHR

September 30, 2024

Thank you for your generous review. We are always improving the user experience and adding new features. Also, please check out the mobile app from your phone's app store!

CD

Christabel D.  
Head of Human Resources  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "CLIENT REVIEW"

January 25, 2024

5.0

Pros

Great support from Clay HR Representative

Cons

Implementation without specific guidelines in relation to cost

Reason for choosing ClayHR

Ease of implementation and low cost of implementation

Review Source

Response from ClayHR

February 1, 2024

Thank you for your feedback! We are always improving our software as well as the services delivery process. Is it possible for you to connect with your account manager?

PA

Patience A.  
Human Resource Practitioner  
Insurance  
Used the software for: 6-12 months

### "Very Good"

March 17, 2022

4.0

We now have our personal file soft into the software. Report can be generated. We have used the software to do our first performance appraisal for 2021. Even though there are small areas of touch ups, we are almost there. The other area to experience is training tracking and finally how to use the software to generate various HR report for the Board.

Pros

The bio data feature The Performance reviews The Group Survey Integration with our current software is currently being worked on and that would bring it to finality as data capturing has to be done twice, into our software and then to Bizmerlin

Cons

Integration is the next level to cross. The Performance Reviews, how the system converts the relative weights and the summation at the end of the year to populate the overall scores.

Reason for choosing ClayHR

The demonstration went well and a lot of the features fits into our current needs.

Review Source

Response from ClayHR

April 3, 2022

Thank you Patience for the detailed review. Special thanks for highlighting the integration capabilities of the system. Our product is a living artifact and feedback from customers is a great part of the process loop that helps the product become better and better.

VR

Verified Reviewer  
Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "First you Try then you Buy for all HR solution"

June 16, 2021

4.0

IT has all the feature which is required and my favorite is performance management feature as it has vast function which solve you all the problem. Yes I think you can go for it as it has free trial version so if you have doubt you can go for trial version what I did but I am sure after that you will go for paid version like me.

Pros

Best feature of this first it has trial version so you can try it yourself and then go for paid version and also it has Certified HR Consultant who help you to improve your existing HR process. It give you perfect and effective solution for performance management as it has feature like 360 feedback , analysis of feedback and others so you can easily track the performance of employee and the result also help you in R&R. It has HR features which is required for a mid and large cap business.

Cons

Sometime I have to refresh multiple time but other then that it didn't have any cons. you can go for it.

Review Source

Response from ClayHR

July 12, 2021

Thank you for the awesome feedback. Please let us know if you come across any questions.

CH

Caitlyn H.  
HR Manager  
Management Consulting  
Used the software for: 6-12 months

### "Probably the best HR software for SMBs that's out there"

September 8, 2016

5.0

We selected BizMerlin after doing a long review of all leading HRs, spanning over 3 months. If you see the advertising, the competitors promise the moon, but if you get into the details, they nickel and dime you. For example, from one of the better known competitors, we got slapped with a couple of grand "setup fee". With BizMerlin, you get zero drama. Their product just works, and the pricing is super flat. All two or three times I had to call them, I got pretty much their top leadership or a very experienced product developer on the phone, who know everything inside out, and were able to help me in like 5 mins. Again, no drama, and this is their best aspect.

Pros

The goals module is our biggest used module. For their price point, the goals, instant feedback, applicant tracking and onboarding, we are saving almost 30% of what we were spending, while getting a whole lot more. With integrated payroll, it is pretty much a dream come true. It is very feature rich, and extremely configurable. Every time I thought I would need them to "change" something for us, BizMerlin team was able to show me how to accomplish that myself through the Setup menu.

Cons

Pretty much nothing.

Review Source

Response from ClayHR

September 9, 2016

Thanks!

STS

Siyabonga Thomas S.  
Project Coordinator  
Accounting  
Used the software for: Less than 6 months

### "Clay review "

February 19, 2024

5.0

Pros

It help me to be able to track my time when signing in and also signing out

Cons

I dont have any wrong yet i have about clay

Review Source

Response from ClayHR

February 25, 2024

Thank you Siyabonga for such a nice review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! We are always making improvements to the application and service and look forward to continuing to serve your organization.

OM

Oussama M.  
Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Nice tool "

January 30, 2024

4.0

Pros

Simple and easy to use. From the first week I understood everything.

Cons

The design can be better. for the rest I like everything.

Review Source

Response from ClayHR

February 5, 2024

Thank you Oussama! So happy to see that you find ClayHR simple and easy to use, and did not have any difficulty understanding it even in the first week - really helpful to hear that! We are always improving the design and getting better and better. Many thanks for your feedback!

MW

Michael W.  
Property Rights Reviewer  
Government Administration  
Used the software for: Less than 6 months

### "HR Communication and Task Management"

February 26, 2024

5.0

Pros

Although it is newly implemented within our organization, it looks like it will be very helpful to coordinate with HR and track onboarding for new employees.

Cons

Not enough experience with the system yet to have any dislikes.

Review Source

Response from ClayHR

March 5, 2024

Thank you Michael for your great feedback! We are always making new improvements to the system. If you have not yet checked out the mobile app, please download it from the app store!

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