--- title: "ClayHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ClayHR the right Human Resources solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153907/BizMerlin/reviews/" page_type: "reviews" language: "en" --- ClayHR 4.6 (99) [View alternatives](https://www.capterra.com/p/153907/BizMerlin/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of ClayHR Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews LL Lily L Human Resource ManagerHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months. “It has also made it easier to monitor employee performance and support effective decision-making. Although there are areas such as roster management that could be improved to make scheduling more flexible and user-friendly, overall, Clay HR has contributed to improving efficiency, accuracy, and productivity in my HR operations.“ June 24, 2026 AA Amy A Human Resource ManagerFood Production, 51 - 200 employeesUsed the software for: 1-2 years. “Payroll took days, leave tracking was a constant back-and-forth, and performance reviews felt like a chore for everyone involved.“ June 11, 2026 AA Amy A Human Resource ManagerFood Production, 51 - 200 employeesUsed the software for: 1-2 years. “From automated birthday and work anniversary reminders that strengthened our workplace culture, to the Ask HR feature that empowered employees to help themselves, to seamless document uploads that made us virtually paperless. ClayHR didn't just improve how I work, it improved how our entire organisation experiences HR. If you're an HR professional still juggling multiple systems and drowning in admin, take it from someone who's been there.“ June 11, 2026 ED Ethan D HR GeneralistInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Because it has so many modules (performance, leave, recruitment etc.), it can feel overwhelming at first to configure everything.“ September 9, 2025 LL Lily L Human Resource ManagerHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months. “Overall, Clay HR provides a reliable platform that supports effective performance management and secure handling of employee data, making HR operations more efficient and professional.“ June 24, 2026 AA Amy A Human Resource ManagerFood Production, 51 - 200 employeesUsed the software for: 1-2 years. “Having to approve timesheets. Though very essential and it's just a click of a button, I feel lazy approving it.“ June 11, 2026 FJ Fiona J Global People and Culture ManagerMarket Research, 51 - 200 employeesUsed the software for: More than 2 years. “Leave calculations can be complex in a global environment, but the team worked closely with us to validate calculations and ensure they aligned with our policies and local requirements, giving us confidence in the system's outputs.“ June 18, 2026 GD Gideon D Credit Control OfficerInsurance, 51 - 200 employeesUsed the software for: 1-2 years. “Some modules display too much information, making navigation harder for specific tasks.“ October 14, 2025 ## Showing most helpful reviews Showing 1-25 of 99 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christopher M. Lead Business Analyst Information Technology and Services Used the software for: 1-2 years ### "Smooth HR Experience" March 5, 2024 5.0 Pros It makes my daily tasks (time tracking, leave management, learning management, etc.) less time-consuming. Cons The User Interface could use a little tweak: sometimes, it feels like there's too much information for a specific feature (e.g.: Leave Management, Goals/Objectives). Review Source Response from ClayHR March 9, 2024 Thank you Christopher for your generous review and for noting that ClayHR provides for a smooth HR experience. We are always tweaking the UI to improve things and would love to get your feedback on some specific design proposals on pages where you think there is too much information. Would it be OK if the account manager could reach out to you? IO Isaac O. HR and Admin Manager Oil & Energy Used the software for: 1-2 years ### "Review for the ClayHR software" June 4, 2025 5.0 I work as the Human Resource and Administrative Manager for an Operating and Maintenance Company in the Power Generation (Energy) sector in Ghana and the ClayHR platform makes it easy to track significant milestones of employees including birthdays, work anniversaries among others. this is even aside the core reason why we procured the software, which is to enhance our performance management. Their support team is highly reliable, and we are considering procuring other features to improve the HR and Administration experience in the company. Pros We’ve been using ClayHR for our performance management processes since January 2024, and it has significantly simplified how we conduct performance reviews and end of year performance evaluations. The platform is user-friendly, customizable, and supports seamless goal tracking, real-time feedback, and appraisal workflows. It has helped us improve transparency, align employee goals with company objectives, and save time on administrative tasks. Overall, ClayHR has enhanced both the efficiency and effectiveness of our performance management system. Cons None at the moment, but as and when it comes up, I will update the platform to enable users see what could be improved. Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Reason for choosing ClayHR It was highly cost effective and user friendly with available support system whenever needed Review Source Response from ClayHR June 10, 2025 Isaac, we appreciate the glowing endorsement! It is great to hear that ClayHR is satisfying the core functions of performance management plus has brought added benefits and your team is considering additional features. Shout out to the support team! We couldn't do it without customers like you, Isaac. CT Calli T. Operations Manager Information Technology and Services Used the software for: 1-2 years ### "Great Experience" August 5, 2021 3.0 BizMerlin is our global HRIS, Time Tracking, Performance Mgmt, & ATS. Many systems are not equipped to be a global solution. Being able to store our company wide data in one place is crucial for our business. Pros The customization and support. If it doesn't exist they build it for us. If I need help they respond immediately. I am so grateful for all of the assistance. Cons Not the most intuitive setup. I am always learning new funcitionalites and tools but it's overall obvious on how things work which can be frustrating. Reporting customization and filtering is so limited for users. Always have to have custom reports built and then we have a ton that need to be removed as we redefine what is required. Alternatives considered [Qandle](https://www.capterra.com/p/173077/Qandle/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing ClayHR Global abilities and customization Review Source DMZG Desmond Mbah Zanlerigu G. Assistant HR and Administrative Manager Insurance Used the software for: 1-2 years ### "A Comprehensive, User-Friendly HR Solution That Streamlines Processes, Enhances Transparency, and Delivers Strong Value with Excellent Support" September 27, 2025 5.0 Using ClayHR as an HR professional has allowed me to streamline processes into a single, well-organized system that integrates performance management, leave, goals, and feedback. Its user-friendly design and automation features have saved significant time while ensuring transparency in reviews and goal tracking. Although the initial setup required effort and some advanced customizations occasionally need support, the platform ultimately delivers efficiency, excellent customer service, and strong value for money. Pros Automates performance evaluations, ensures consistency, and improves feedback and development. Simplifies leave requests and approvals, automates calculations, and provides real-time visibility. Enables tailored workflows, streamlines data collection, and reduces manual paperwork. Overall - Saves time, improves accuracy, enhances employee experience, and supports better decision-making. Cons Implementation can involve initial setup time and costs. Customization beyond standard features may require additional time or support. Review Source Response from ClayHR December 4, 2025 Thank you for taking the time to leave a review! It takes a lot of effort, and it is much appreciated. We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Our team is always working to make the experience more smooth for you. Recently released features like the countdown timer and the ability to customize training completion certificates are really helpful in this regard. Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. LA Leslie A. Cloud Support Officer Financial Services Used the software for: 1-2 years ### "Saves Time and Reduces Manual Work with ClayHR software" September 13, 2025 5.0 Our overall experience with the HR software has been very positive. The system has streamlined employee data management, performance reviews, and payroll integration, reducing manual work and errors. While there was a slight learning curve in the beginning—especially with setting up custom reports and forms—the support team was responsive, and once processes were in place, everything ran smoothly. Employees now find it easier to complete reviews and submit forms online, and HR has better visibility through real-time data and dashboards. Overall, the software has not only improved efficiency but also enhanced employee engagement and decision-making. Pros Centralized Employee Data All employee records are now in one place instead of scattered across files and spreadsheets. For example, when our finance team needed salary history for audits, it took only a few seconds to download from the system instead of digging through multiple folders. Performance Review Management The performance review cycle used to take weeks with manual forms and Excel tracking. With the software, managers and employees complete reviews online, with automated reminders. During the last review cycle, completion rates improved by 40% because no one missed deadlines. Custom Reports We frequently need reports for management — like headcount by department, attrition trends, or training hours. Earlier, these took hours to compile. Now, HR can generate customized reports in minutes, saving both time and effort while making data-driven decisions easier. Cons Designing dynamic forms like onboarding checklists or exit surveys took a bit of effort in the beginning. For example, HR spent extra hours configuring conditional fields. The upside is that these forms are reusable and scalable — so the effort pays off long term. Review Source Response from ClayHR December 4, 2025 Thank you for taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. We are also making constant improvements to the system and the recently released training certificate feature is a very cool one. Please ask your customer success manager to walk you through it if it is of interest! EEO Emmanuella Eyram O. HR Assistant Information Technology and Services Used the software for: 1-2 years ### "Enhancing HR Efficiency at Brassica Company Limited" November 2, 2025 5.0 Overall, ClayHR has been very helpful in simplifying our HR work. It keeps everything organized, from employee data to performance tracking, and saves us a lot of time. The system is easy to use, secure, and reliable, and the support team is always ready to help when needed. It has definitely made our HR operations more efficient. Pros ClayHR has been a great addition to our HR work at Brassica Company Limited. It offers good value for money and brings several HR functions together in one place. The system is easy to learn and use, which made onboarding our team quite smooth. In terms of security, we’re confident that employee data is well protected and access is properly managed. The scheduling and payroll features are reliable and have made our processes more efficient. It has also improved how we track employee performance and set goals, helping us stay aligned with our overall objectives. Overall, ClayHR has made our HR operations more organized, transparent, and effective. Cons The main challenge has been occasional delays when switching between modules, and some reports require manual adjustments. Review Source Response from ClayHR November 28, 2025 Thank you for taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. GD Gideon D. Credit Control Officer Insurance Used the software for: 1-2 years ### "CLAYHR SOFTWARE IS THE BEST HR SOFTWARE " October 14, 2025 5.0 As an employee at KEK Insurance Brokers, my overall experience with ClayHR has been positive. The platform provides a centralized space for managing key HR activities such as leave applications, performance tracking, and accessing personal records, which has improved efficiency and transparency. I especially appreciate how easy it is to submit requests and view approvals in real time. While some parts of the system can be a bit complex at first, once you get familiar with it, navigation becomes smooth. Overall, ClayHR has made HR processes more streamlined and accessible for staff across the company. Pros ClayHR offers a comprehensive suite of HR tools in a single, easy-to-use platform. Users appreciate its high level of customization and flexibility to fit various business needs. The interface is intuitive, making it simple for both HR staff and employees to navigate. Customer support is responsive and open to feedback, which adds to the user experience. Overall, it provides strong value for money compared to larger, more expensive HR systems. Cons ClayHR can feel overwhelming at first due to its wide range of features and setup complexity. Some modules display too much information, making navigation harder for specific tasks. Advanced customization can be limited in certain areas. Users have reported issues with the mobile app, especially geolocation and usability. The system has a learning curve, especially for non-tech-savvy users. Initial onboarding and configuration may require extra time and support. Review Source Response from ClayHR November 28, 2025 Thank you for taking the time to leave a review and noting ClayHR as the Best HR Software!!! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! We are always releasing new features, and if you have not yet had a chance to play with the countdown timers, please take a look!! BN Bernice N. Human Resource Manager Hospital & Health Care Used the software for: 1-2 years ### "The Future of HR Software" September 12, 2025 5.0 All-in-one HR platform for recruitment, performance reviews, and payroll. Integration with other tools is smooth. Saves time by eliminating Excel-based processes. Real-time analytics and dashboards for managers. Pros New Crystal Health Services Limited is one of Ghana’s leading and fastest-growing private healthcare service providers. We are committed to meeting the evolving needs of our communities by proactively identifying both current and emerging healthcare challenges. Currently operating seven networked branches across two regions, New Crystal has been recognized four times by the prestigious Ghana Club 100 (2012, 2014, 2015, and 2019). We are proud to provide high-quality, safe, and effective care to the populations we serve. We launched ClayHR in 2023 and are currently using the Leave Management, Performance Review, and Roster Management modules. The Leave Management system has been particularly helpful for both managers and employees to view and manage PTO in one centralized location. Managers appreciate having a shared calendar view of team absences, eliminating the need for individual tracking. Our Performance Reviews, which are conducted quarterly, have also become more efficient. The module has enabled us to streamline the process, allowing our managers and employees to engage in more meaningful career development conversations without being bogged down by administrative tasks. Roster Management has also been a valuable addition, making it significantly easier to schedule and manage employee shifts. Looking ahead, we are exploring the Timesheet module, including integration via SFTP, and are already in the process of implementing Payroll. We look forward to continuing our partnership with ClayHR as we expand our use of the platform. Cons Initial setup takes some effort and training. The manual process of uploading the roster into the system. Review Source Response from ClayHR September 22, 2025 Thank you Bernice - we love the work that New Crystal hospital is doing for the local community! We love your review, especially overall quality recommendation (5 star) and the 10/10 likelihood to recommend! So happy that the payroll implementation is also on track. Looking forward to many years of this fruitful partnership. FA Felix A. MANAGEMENT ACCOUNTANT Insurance Used the software for: 2+ years ### "Reliable HR Tool with Excellent Support" September 12, 2025 5.0 Overall, the software has significantly streamlined our HR processes. I found ClayHR as User-Friendly HR Software with Powerful Features Pros Automated Performance Reviews Earlier, managers used to forget deadlines for employee appraisals, leading to frustration from staff and delays in increments. With the HR software, we set up automated reminders and review cycles. Last quarter, for the first time, 100% of reviews were completed on time. This boosted employee morale and saved HR countless hours of chasing managers. Centralized Employee Records We previously maintained files in different folders and spreadsheets. During audits, HR had to scramble to pull out data. Now, everything from offer letters to training certificates is stored in one place. When the labor inspector visited last month, we retrieved documents in minutes instead of hours. It created a very professional impression for the company. Cons Some employees, especially those not tech-savvy, struggled in the first few weeks. For example, a senior manager accidentally approved leave requests without reviewing properly because he was unfamiliar with the interface. After a short training session, he’s fine now, but it shows the importance of user training. Review Source Response from ClayHR September 16, 2025 Thank you Felix for taking the time to leave a review for ClayHR! We especially love your overall comments about how ClayHR helped created a professional impression for the organization and the significant time saving in document retrieval for audit and other purposes. Congratulations on 100% performance review completion!! LA Lynde A. HR Manager Security and Investigations Used the software for: 2+ years ### "Great Experience-Streamlined HR Processes" September 12, 2025 5.0 It's user-friendly and we are able to track expiration of licenses, engagement and aligning in our HR processes. Now, the ATS sends automated acknowledgment emails and interview reminders. Just last month, one applicant thanked us for the clear communication and smooth process, even though they weren’t selected. It leaves a positive impression of our brand. Pros Currently using it for recruitment, onboarding, records management-helps efficiency in the organization. Cons While the system allows job posting templates and workflows to be customized, setting them up initially took longer than expected. Review Source Response from ClayHR October 2, 2025 Thank you Lynefor taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. MA Mel A. HR Coordinator Security and Investigations Used the software for: 1-2 years ### "Great experience" September 25, 2025 5.0 Overall, my experience with ClayHR has been great—it’s user-friendly, efficient, and reliable....... Pros ClayHR is highly accessible, easy to navigate, and offers seamless access to essential features..... Cons Sometimes the system experiences downtime, which can interrupt workflow and reduce productivity..... Review Source Response from ClayHR October 2, 2025 Thank you Mel for taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the ease of use (5 star)! Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. MJ Monica J. Sr. HR Manager Logistics and Supply Chain Used the software for: 2+ years ### "100% Recommend ClayHR Review" January 17, 2025 5.0 Pros ClayHR offers various helpful functions & tools necessary for our business portal, such as the workflows and performance evaluations. They also have a quick response turnaround time so we are able to receive help in a timely matter! Cons I would say the one con I have is having to manually update PTOs for each tier and tenure, but this is not a deal breaker. Review Source Response from ClayHR January 23, 2025 Thank you for taking the time to write a review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! We are always making improvements to the application and service and look forward to continuing to serve your organization. AJ Akhona J. Administrator Education Management Used the software for: 2+ years ### "User freindly!" November 15, 2024 5.0 As an employee this app has been user friendly and i enjoy using it. Pros I use ClayHR in South Africa for work. It has been a user friendly app and i enjoy using it. So far, so good! Cons There was a time i could not log in because of the location, it was really annoying as it said I'm not in the geofence. I'm not sure if it was company settings or. Review Source Response from ClayHR November 26, 2024 Thank you Akhona for your generous feedback and for noting the user friendly nature of ClayHR. Also, geofencing is one of the good features of the app which goes a long way in keeping the data secure and consistent. I will ask the CSM to connect with you to make sure it is working as expected. BC Brad C. Market Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Excellent Program" November 4, 2024 5.0 It is going well, just starting it, but like it so far and look forward to more to come. Pros Easy to learn, the amount of different tools available to use. Cons App from phone is not 100 percent yet, but i am sure it will be soon Review Source Response from ClayHR November 13, 2024 Thank you for your review! Love your overall quality recommendation (5 star) and the high likelihood to recommend! We are always making improvements to the application and service and look forward to continuing to serve your organization. We are specifically working on mobile apps to take them even further! NN Nilesh N. Software Engineer Information Technology and Services Used the software for: 2+ years ### "A Great HR Tool" July 29, 2024 5.0 My overall experience with ClayHR has been positive. The platform is user-friendly and effectively streamlines various HR processes, such as employee management, payroll, and leave tracking. It offers a centralized system that simplifies administrative tasks and enhances efficiency. However, there are occasional limitations in customization and a learning curve for some advanced features. Overall, it’s a solid choice for managing HR functions with ease and effectiveness. Pros ClayHR is its ease of use and the way it centralizes all HR functions in one place. Features like employee management, leave tracking, and payroll are streamlined and straightforward, making HR tasks more efficient and less time-consuming. Cons ClayHR is that its customization options can be somewhat limited, which might not fully meet the needs of organizations with very specific or complex requirements. Review Source Response from ClayHR August 7, 2024 Thank you for your generous review and for noting that ClayHR is great HR tool, and that features like employee management, leave tracking, and payroll are making HR tasks more efficient and less time-consuming. We are always making the platform easier to use, and I hope you have a chance to use the new left menu navigation with new landing pages. SD Shubham D. Associate Software Engineer Information Technology and Services Used the software for: 1-2 years ### "From A to Z: Everything You Need to Know About ClayHR" January 10, 2024 5.0 Pros The platform simplifies leave management, making it easy for both employees and HR to track and manage vacation days, ensuring smooth workflow planning. this makes it easier for employees and HR professionals to navigate and utilize the platform effectively. The inclusion of employee reward programs can motivate and incentivize employees, fostering a positive work environment and encouraging high performance. ClayHR facilitates goal-setting processes, helping employees set and track their objectives. This can enhance productivity and align individual goals with overall organizational objectives. Cons It should have a mobile version. If the mobile version of ClayHR lacks features or is not as user-friendly as the desktop version, it could be a disadvantage, especially in today's mobile-oriented work environment. Review Source Response from ClayHR January 15, 2024 Many thanks for your review Shubham! Yes, ClayHR has an excellent mobile app - please download it from your app store! NM Nicolas M. Head of development Oil & Energy Used the software for: 6-12 months ### "All-in-one HR solution " January 3, 2024 5.0 It's been a painless experience and a timesaver. Pros I mostly use Clay HR for performance evaluation and it's overall great at it. The tool is very easy to use and intuitive allowing me to optimize my time while working on collaborators review. This tool is also quite agile and can be easily extended to help companies manage a lot of HR tasks efficiently if implemented properly. Cons The UI can still be perfected so it can be even more intuitive to use (exemple: allow the user to click on the assignement status icon to go to the performance evaluation page). Review Source Response from ClayHR January 5, 2024 Thank you for your review Nicolas! We especially love how you find ClayHR to be painless and a timesaver. We are always making improvements to the software and always improving the offering for our customers. RG Remi G. Solar project developer Renewables & Environment Used the software for: Less than 6 months ### "User-friendly and great all in one HR suite" January 17, 2024 5.0 ClayHR solution has been a good Time saver for me and my company. Pros I highly recommend it to others. We successfully integrated the product into our company, significantly streamlining the HR related processes and emplyee self-assesment. Cons I faced no issues during my usage of the application. There might be a lack of personalization. Review Source Response from ClayHR January 21, 2024 Thank you Remi for your review and so happy to see that ClayHR is streamlining the HR related processes and employee assessments! The benefit of having a comprehensive HR system like ClayHR is that a lot of processes can get consolidated and streamlined. If you have not yet checked out the ClayHR mobile app - please download it, it is a big time-saver!! VB Vijay B. Tech Lead - SQL Information Technology and Services Used the software for: 1-2 years ### "One Stop Solution" November 10, 2023 5.0 Its a great experience and recommendation for all to have. Pros Its easy to use and well informative which covers mostly all areas of HR. Cons Nothing particular as it covers major pain areas. Review Source Response from ClayHR November 19, 2023 Thank you for the feedback Vijay - we are always making even further improvements to the system, and are excited to share the "Ask HR" feature! Please connect with your HR lead to learn more about it! PA Patience A. Human Resource Practitioner Insurance Used the software for: 6-12 months ### "Very Good" March 17, 2022 4.0 We now have our personal file soft into the software. Report can be generated. We have used the software to do our first performance appraisal for 2021. Even though there are small areas of touch ups, we are almost there. The other area to experience is training tracking and finally how to use the software to generate various HR report for the Board. Pros The bio data feature The Performance reviews The Group Survey Integration with our current software is currently being worked on and that would bring it to finality as data capturing has to be done twice, into our software and then to Bizmerlin Cons Integration is the next level to cross. The Performance Reviews, how the system converts the relative weights and the summation at the end of the year to populate the overall scores. Reason for choosing ClayHR The demonstration went well and a lot of the features fits into our current needs. Review Source Response from ClayHR April 3, 2022 Thank you Patience for the detailed review. Special thanks for highlighting the integration capabilities of the system. Our product is a living artifact and feedback from customers is a great part of the process loop that helps the product become better and better. VR Verified Reviewer Consultant Information Technology and Services Used the software for: 6-12 months ### "First you Try then you Buy for all HR solution" June 16, 2021 4.0 IT has all the feature which is required and my favorite is performance management feature as it has vast function which solve you all the problem. Yes I think you can go for it as it has free trial version so if you have doubt you can go for trial version what I did but I am sure after that you will go for paid version like me. Pros Best feature of this first it has trial version so you can try it yourself and then go for paid version and also it has Certified HR Consultant who help you to improve your existing HR process. It give you perfect and effective solution for performance management as it has feature like 360 feedback , analysis of feedback and others so you can easily track the performance of employee and the result also help you in R&R. It has HR features which is required for a mid and large cap business. Cons Sometime I have to refresh multiple time but other then that it didn't have any cons. you can go for it. Review Source Response from ClayHR July 12, 2021 Thank you for the awesome feedback. Please let us know if you come across any questions. CH Caitlyn H. HR Manager Management Consulting Used the software for: 6-12 months ### "Probably the best HR software for SMBs that's out there" September 8, 2016 5.0 We selected BizMerlin after doing a long review of all leading HRs, spanning over 3 months. If you see the advertising, the competitors promise the moon, but if you get into the details, they nickel and dime you. For example, from one of the better known competitors, we got slapped with a couple of grand "setup fee". With BizMerlin, you get zero drama. Their product just works, and the pricing is super flat. All two or three times I had to call them, I got pretty much their top leadership or a very experienced product developer on the phone, who know everything inside out, and were able to help me in like 5 mins. Again, no drama, and this is their best aspect. Pros The goals module is our biggest used module. For their price point, the goals, instant feedback, applicant tracking and onboarding, we are saving almost 30% of what we were spending, while getting a whole lot more. With integrated payroll, it is pretty much a dream come true. It is very feature rich, and extremely configurable. Every time I thought I would need them to "change" something for us, BizMerlin team was able to show me how to accomplish that myself through the Setup menu. Cons Pretty much nothing. Review Source Response from ClayHR September 9, 2016 Thanks! AC Ankush C. Business Analyst Computer Software Used the software for: 6-12 months ### "Best HR Software" October 13, 2023 4.0 Pros The customer Success team is very cooperative and helpful. Cons I don't think there is anything that I don't like about ClayHR. Review Source Response from ClayHR October 16, 2023 Thank you for your kind review! (So cool to see that there is nothing that you don't like about ClayHR!) :-) Nevertheless we are always working hard to improve the experience and launch new innovative features. PL Peihua L. IT MANAGER Automotive Used the software for: 6-12 months ### "Easy to access and use" September 5, 2023 3.0 centralised system thats allow users to access HR information Pros integration is seamless to payroll and time clocking Cons the project implementation takes longer time as they are many integrations required to various systems Review Source Response from ClayHR September 7, 2023 Thank you Peihua for your feedback and for pointing out the centralized ClayHR system that allows users to access HR information, and for the seamless integration to payroll!! We are always working hard to shorten the implementation cycles even further! MW Michael W. Property Rights Reviewer Government Administration Used the software for: Less than 6 months ### "HR Communication and Task Management" February 26, 2024 5.0 Pros Although it is newly implemented within our organization, it looks like it will be very helpful to coordinate with HR and track onboarding for new employees. Cons Not enough experience with the system yet to have any dislikes. Review Source Response from ClayHR March 5, 2024 Thank you Michael for your great feedback! We are always making new improvements to the system. If you have not yet checked out the mobile app, please download it from the app store! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.