# Page 2 | ClayHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ClayHR the right Human Resources solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153907/BizMerlin/reviews --- ClayHR 4.6 (95) [View alternatives](https://www.capterra.com/p/153907/BizMerlin/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ClayHR ## Showing most helpful reviews Showing 26-50 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DMZG Desmond Mbah Zanlerigu G. Assistant HR and Administrative Manager Insurance Used the software for: 1-2 years ### "A Comprehensive, User-Friendly HR Solution That Streamlines Processes, Enhances Transparency, and Delivers Strong Value with Excellent Support" September 27, 2025 5.0 Using ClayHR as an HR professional has allowed me to streamline processes into a single, well-organized system that integrates performance management, leave, goals, and feedback. Its user-friendly design and automation features have saved significant time while ensuring transparency in reviews and goal tracking. Although the initial setup required effort and some advanced customizations occasionally need support, the platform ultimately delivers efficiency, excellent customer service, and strong value for money. Pros Automates performance evaluations, ensures consistency, and improves feedback and development. Simplifies leave requests and approvals, automates calculations, and provides real-time visibility. Enables tailored workflows, streamlines data collection, and reduces manual paperwork. Overall - Saves time, improves accuracy, enhances employee experience, and supports better decision-making. Cons Implementation can involve initial setup time and costs. Customization beyond standard features may require additional time or support. Review Source Response from ClayHR December 4, 2025 Thank you for taking the time to leave a review! It takes a lot of effort, and it is much appreciated. We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Our team is always working to make the experience more smooth for you. Recently released features like the countdown timer and the ability to customize training completion certificates are really helpful in this regard. Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. LA Leslie A. Cloud Support Officer Financial Services Used the software for: 1-2 years ### "Saves Time and Reduces Manual Work with ClayHR software" September 13, 2025 5.0 Our overall experience with the HR software has been very positive. The system has streamlined employee data management, performance reviews, and payroll integration, reducing manual work and errors. While there was a slight learning curve in the beginning—especially with setting up custom reports and forms—the support team was responsive, and once processes were in place, everything ran smoothly. Employees now find it easier to complete reviews and submit forms online, and HR has better visibility through real-time data and dashboards. Overall, the software has not only improved efficiency but also enhanced employee engagement and decision-making. Pros Centralized Employee Data All employee records are now in one place instead of scattered across files and spreadsheets. For example, when our finance team needed salary history for audits, it took only a few seconds to download from the system instead of digging through multiple folders. Performance Review Management The performance review cycle used to take weeks with manual forms and Excel tracking. With the software, managers and employees complete reviews online, with automated reminders. During the last review cycle, completion rates improved by 40% because no one missed deadlines. Custom Reports We frequently need reports for management — like headcount by department, attrition trends, or training hours. Earlier, these took hours to compile. Now, HR can generate customized reports in minutes, saving both time and effort while making data-driven decisions easier. Cons Designing dynamic forms like onboarding checklists or exit surveys took a bit of effort in the beginning. For example, HR spent extra hours configuring conditional fields. The upside is that these forms are reusable and scalable — so the effort pays off long term. Review Source Response from ClayHR December 4, 2025 Thank you for taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. We are also making constant improvements to the system and the recently released training certificate feature is a very cool one. Please ask your customer success manager to walk you through it if it is of interest! GD Gideon D. Credit Control Officer Insurance Used the software for: 1-2 years ### "CLAYHR SOFTWARE IS THE BEST HR SOFTWARE " October 14, 2025 5.0 As an employee at KEK Insurance Brokers, my overall experience with ClayHR has been positive. The platform provides a centralized space for managing key HR activities such as leave applications, performance tracking, and accessing personal records, which has improved efficiency and transparency. I especially appreciate how easy it is to submit requests and view approvals in real time. While some parts of the system can be a bit complex at first, once you get familiar with it, navigation becomes smooth. Overall, ClayHR has made HR processes more streamlined and accessible for staff across the company. Pros ClayHR offers a comprehensive suite of HR tools in a single, easy-to-use platform. Users appreciate its high level of customization and flexibility to fit various business needs. The interface is intuitive, making it simple for both HR staff and employees to navigate. Customer support is responsive and open to feedback, which adds to the user experience. Overall, it provides strong value for money compared to larger, more expensive HR systems. Cons ClayHR can feel overwhelming at first due to its wide range of features and setup complexity. Some modules display too much information, making navigation harder for specific tasks. Advanced customization can be limited in certain areas. Users have reported issues with the mobile app, especially geolocation and usability. The system has a learning curve, especially for non-tech-savvy users. Initial onboarding and configuration may require extra time and support. Review Source Response from ClayHR November 28, 2025 Thank you for taking the time to leave a review and noting ClayHR as the Best HR Software!!! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! We are always releasing new features, and if you have not yet had a chance to play with the countdown timers, please take a look!! AW Angela W. People and Culture Advisor Legal Services Used the software for: 6-12 months ### "Clayhr review - very good " September 19, 2025 5.0 Very good, I would not hesitate to recommend the system to other users The system is very comprehensive Pros Very user friendly Detailed system The support team is amazing and readily available Turn around time for the team support queries is very reliable Cons Timesheets module could be better To be more detailed The job adverts interface could be better , while I like the blue background we can do better to integrate with our website Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing ClayHR Friendly system, better performance management module, variety of products Switched from [Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/) Variety of products available in clayhr. Performance management system which was not available in the former Review Source Response from ClayHR September 26, 2025 Thank you Angela for taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Thank you for noting the comprehensive nature of the system and for noting the customer support. I will also ask a CSM to get in touch with you regarding the configurability choices in the candidate portal interface, especially with regards to color coding etc. ED Ethan D. HR Generalist Information Technology and Services Used the software for: 2+ years ### "ClayHR Brings HR Functions Together Seamlessly" September 9, 2025 5.0 My overall experience with ClayHR has been great. I really appreciate how it brings multiple HR functions into one platform, which made managing processes much more efficient and streamlined. The system is quite user friendly as well! Overall, it’s been a positive and valuable experience. Pros It is an all-in-one HR platform- it covers recruitment, onboarding, performance management, time tracking, leave management and more all in one place. Cons Because it has so many modules (performance, leave, recruitment etc.), it can feel overwhelming at first to configure everything. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing ClayHR Due to having more functionality and features. Review Source Response from ClayHR September 10, 2025 Thank you Ethan for such a great review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Thank you also for sharing the alternative considered (BambooHR) and the reasons for choosing ClayHR. Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. IO Isaac O. HR and Admin Manager Oil & Energy Used the software for: 1-2 years ### "Review for the ClayHR software" June 4, 2025 5.0 I work as the Human Resource and Administrative Manager for an Operating and Maintenance Company in the Power Generation (Energy) sector in Ghana and the ClayHR platform makes it easy to track significant milestones of employees including birthdays, work anniversaries among others. this is even aside the core reason why we procured the software, which is to enhance our performance management. Their support team is highly reliable, and we are considering procuring other features to improve the HR and Administration experience in the company. Pros We’ve been using ClayHR for our performance management processes since January 2024, and it has significantly simplified how we conduct performance reviews and end of year performance evaluations. The platform is user-friendly, customizable, and supports seamless goal tracking, real-time feedback, and appraisal workflows. It has helped us improve transparency, align employee goals with company objectives, and save time on administrative tasks. Overall, ClayHR has enhanced both the efficiency and effectiveness of our performance management system. Cons None at the moment, but as and when it comes up, I will update the platform to enable users see what could be improved. Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Reason for choosing ClayHR It was highly cost effective and user friendly with available support system whenever needed Review Source Response from ClayHR June 10, 2025 Isaac, we appreciate the glowing endorsement! It is great to hear that ClayHR is satisfying the core functions of performance management plus has brought added benefits and your team is considering additional features. Shout out to the support team! We couldn't do it without customers like you, Isaac. FJ Fiona J. HR Manager Consumer Services Used the software for: 2+ years ### "ClayHR - gradual implementation in a global team." May 21, 2025 4.0 We have been using ClayHR since 2023 and have implemented several key modules, including Core HR, Applicant Tracking System (ATS), PTO & Expense Management, Performance Management, as well as Learnings and Tests. ClayHR has proven to be a flexible and robust solution for our globally distributed teams. A benefit was how the team accommodated our gradual uptake of each module, as we mastered each module, we then implemented the next ones. The ability to configure workflows, such as region-specific expense approval flows and role-based access, has been crucial in maintaining our operational efficiency, privacy, and compliance across different regions and employee levels. Performance templates have enabled us to standardize yet customize performance reviews and goal setting. Additionally, the learning and test features have helped us assess employee knowledge and provide certificates. The technical team and account managers are easy to work with and actively look for ways to work with you to meet your business needs. Clay HR continues to evolve to meet growing organizational needs. I look forward to leveraging more of its vast features. Pros The ability to tailor-make most of the functionality to suit our business needs. Also, how BROAD the options are to accommodate the span of HR. Cons The leave accrual system is a bit limited in that the system doesn't round off to whole or half numbers... However, the leave upfront system works well. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing ClayHR There is more functionality in the variety of modules. A lot of the HR software focus specifically on ie. recruitment or payroll - not a combination of them all. Review Source Response from ClayHR May 26, 2025 Thank you for your generous review and we're pleased that your company is able to make use of so many ClayHR modules. We strive to make the functionality as accommodating as possible to as many customer use cases as we can. Thank you for the feedback about the accrual system and we will take that into consideration as we work to improve PTO Management! IB Irene B. HR Director Security and Investigations Used the software for: 1-2 years ### "Custimizable HR Solutions for ALL!" November 6, 2025 3.0 The overall experience of Clay HR is one of ease. Its very user friendly and one of the most cost effective out there. Pros Clay HR offers alot of value gor your investment. The team appreciates the ease of recruitment and onboarding. Cons Although Clay HR offers a robust suite of solutions to fit any size orgainization, they are limited to no offering Everify solutions for states mandated to utilize the platform for compliance. Alternatives considered [ADP Workforce Now On the Go](https://www.capterra.com/p/231227/ADP-Workforce-Now-On-the-Go/) Reason for choosing ClayHR Clay HR provided the support to get the recruitment process going during hyper growth season. This helped lay the foundation to the HR infastructure. Review Source Response from ClayHR November 28, 2025 Thank you for your 5 star review on Ease of Use, Value for Money and Features/Functionality! We are always making things better and better, and I hope you have a chance to use some of the newer features like the count down timer etc! Thank you! LA Lynde A. HR Manager Security and Investigations Used the software for: 2+ years ### "Great Experience-Streamlined HR Processes" September 12, 2025 5.0 It's user-friendly and we are able to track expiration of licenses, engagement and aligning in our HR processes. Now, the ATS sends automated acknowledgment emails and interview reminders. Just last month, one applicant thanked us for the clear communication and smooth process, even though they weren’t selected. It leaves a positive impression of our brand. Pros Currently using it for recruitment, onboarding, records management-helps efficiency in the organization. Cons While the system allows job posting templates and workflows to be customized, setting them up initially took longer than expected. Review Source Response from ClayHR October 2, 2025 Thank you Lynefor taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. NM Nurudeen M. Human Resources Manager Hospital & Health Care Used the software for: 1-2 years ### "Amazing use of ClayHR and it’s Ability to do more." October 15, 2025 5.0 It is phenomenal, ClayHR has the potential to do more, sometimes you just need to speak to your representatives and they’ll help you unlock lots of capabilities. Pros Ability to assign and take test and learning on ClayHR, payroll, employee performance, leaves, security, Goal setting, and having a document library Cons HR are not able to print out certificates after the user has passed a test assigned, it’s only the user who is able to print certificates. Review Source Response from ClayHR October 16, 2025 Thank you for taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Thank you for providing the feedback on goal setting, performance management, and also on the ability to print certificates. NAA Nana Akua A. Account officer Insurance Used the software for: 2+ years ### "Genuine- Nana" September 27, 2025 4.0 It is good. I think the advantages are worth more than the disadvantages. It is user friendly. Superiors are able to know when subordinates are not around Pros It is not complicated to use. It is easy to see your leave days, the ones used and the ones left. It is confidential. The bosses are able to review the performance of the the subordinates. Payrolls are being worked on easily. It is worth the money put into it Cons You are unable to attach alot of documents at a time. It only allows for one document at a time. You cannot request for different stationeries at a time Review Source Response from ClayHR September 29, 2025 Thank you Nana Akua for taking the time to write a review! We especially love the 5 star rating that you gave on customer support, ease of use, features/functionality and value for money. Also, please note that there is an easy way to upload multiple attachments! I will have a CSM walk you through the functionality! DO DAVID O. Internal Auditor Financial Services Used the software for: 2+ years ### "Assistant Manager, Internal Audit" September 27, 2025 4.0 Overal I think its a good software. The stuff is does is great. Continues improvement is needed to keep it selling Pros Its good for employee performance management. It also gives value for money looking at the results the software deliver Cons Report generation is quite cumbersome. Performance bar should be configured to move according to monetary KPIs Review Source Response from ClayHR September 29, 2025 Thank you David for taking the time to write a review, and also for noting the 5 star customer support and 5 star value for money. Please note that performance bar can be configured to move according to monetary KPIs! I will ask the CSM to get in touch with you on configuring this correctly. MI Michael I. HR Manager Financial Services Used the software for: 1-2 years ### "A great and powerful HRIS." September 19, 2025 5.0 So far so good. I'm hoping to explore it more. It has great features and I'm happy with the introduction of agent AI to support staff. Pros I like the fact that the platform can be tailored to suit our operations. They also introduce new features regularly. Cons I don't have much to say but I hope they will be able to integrate with Microsoft and Google applications. Review Source Response from ClayHR September 23, 2025 Thank you Michael for taking the time to leave a review. Love your overall quality recommendation (5 star) and the high likelihood to recommend! ClayHR integrates with both Microsoft and Google apps - please coordinate with your Success Manager for help or use the inbuilt 24x7 live chat support! MA Mel A. HR Coordinator Security and Investigations Used the software for: 1-2 years ### "Great experience" September 25, 2025 5.0 Overall, my experience with ClayHR has been great—it’s user-friendly, efficient, and reliable....... Pros ClayHR is highly accessible, easy to navigate, and offers seamless access to essential features..... Cons Sometimes the system experiences downtime, which can interrupt workflow and reduce productivity..... Review Source Response from ClayHR October 2, 2025 Thank you Mel for taking the time to leave a review! We especially love your overall quality recommendation (5 star) and the ease of use (5 star)! Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. MF Megan F. Associate Director of HR Wholesale Used the software for: 2+ years ### "ClayHR can be built just for you" September 11, 2025 5.0 Pros Great value for the cost, extremely customizable. Customer service is great. Custom reporting team can build whatever you are looking for. Cons Learning curve in navigating. Could improve some of the navigation features. Ex: "back to" options don't work as you would expect. Review Source Response from ClayHR September 12, 2025 Thank you Megan for your generous review and for noting that ClayHR customizability options and noting the customer service. We especially appreciate the 5 star ratings across Overall Quality, Customer Support, and Value for Money. We are always tweaking the UI to improve things and your feedback on "Back to .." navigation is super helpful! You can expect some improvements there in this coming quarter. KL Kim L. HR Generalist Consumer Goods Used the software for: Less than 6 months ### "Review of ClayHR" September 11, 2025 5.0 Tweezerman has been a ClayHR customer since 2021. We wanted a partner that could align with Tweezerman's company values focused on quality, innovation, and customer satisfaction. We found that partner in ClayHR and have implemented Performance Reviews and Skills and Learning and Career Planning modules. The comprehensive nature of ClayHR makes it super easy to manage everything from one place. We have access to 24 x 7 human powered live chat, and have an excellent customer success manager who continues to work with us every week. I love the strong focus that the ClayHR team has on after sales customer support, that is often a big distinction between different enterprise software companies. Pros The ease of use of the platform and the great support we receive when we have any questions. We have great live support each week. Cons None at this time. Review Source Response from ClayHR September 12, 2025 Thank you for such a nice review Kim! We especially love your overall quality recommendation (5 star) and the 5 star rating on ease of use! We are always making improvements to the application and service and look forward to continuing to serve your organization. Also, if you haven't already done so, please check out the mobile app from your phone's app store! JD Joseph D. CREDIT ADMINISTRATION OFFICER Banking Used the software for: 1-2 years ### "CLAYHR REVIEW" February 26, 2025 5.0 my overall experience has been awesome and excellent and i will recommend eveyday. Pros What i like most about ClayHR is that, i have access to all my uploaded documents about my employment. Cons nothing really to dislike about ClayHR, because it has been awesome using ClayHR. Review Source Response from ClayHR March 3, 2025 Thank you Joseph for your generous review and for giving the 5/5 stars on Overall Quality and Ease of Use! Much appreciated. MR Maribel R. Licenciatura en Derecho Human Resources Used the software for: 6-12 months ### "Usuaria Satisfecha" July 28, 2025 5.0 Es una plataforma muy Fácil de usar, es rápida, es clara, en términos generales es una excelente opción. Pros Es esta época de plataformas digitales, realmente se agradece que sea gentil y fácil de usar, ya que a muchas personas se les dificulta. Cons Solo el cambio de dominio, pero creo que a pesar de, también fue bueno. Ya que en un principio tuvimos dificultad para trabajarla. Review Source Response from ClayHR September 2, 2025 Thank you for such a great review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. Thank you so much for pointing out the easy to use aspect of ClayHR! AJ Akhona J. Administrator Education Management Used the software for: 2+ years ### "User freindly!" November 15, 2024 5.0 As an employee this app has been user friendly and i enjoy using it. Pros I use ClayHR in South Africa for work. It has been a user friendly app and i enjoy using it. So far, so good! Cons There was a time i could not log in because of the location, it was really annoying as it said I'm not in the geofence. I'm not sure if it was company settings or. Review Source Response from ClayHR November 26, 2024 Thank you Akhona for your generous feedback and for noting the user friendly nature of ClayHR. Also, geofencing is one of the good features of the app which goes a long way in keeping the data secure and consistent. I will ask the CSM to connect with you to make sure it is working as expected. JIV JERRY ISRAEL V. TECNOLOGO NEGOCIOS INTERNACIONALES Wholesale Used the software for: 1-2 years ### "MI CLAYHR EXCELENTE" February 3, 2025 5.0 MUY BUENA LLEVO 3 AÑOS USANDOLA. NO ME HA CAUSADO PROBLEMAS. Pros PRACTICO Y DE FACIL SEGUIMIENTO, NO TIENS PROBLEMAS EN LOS ACCESOS Cons POCA AYUDA VIZUAL, CREOQ UE SE DEBE MEJORAR EN ESO Review Source Response from ClayHR February 7, 2025 Gracias Jerry por tus generosos comentarios. Siempre intentamos que nuestro sistema sea fácil de usar; su comentario de 5 estrellas en la categoría "practical y de facil seguimiento" es una gran validación. Esperamos continuar sirviendo a su organización. RMF Rosa María F. Administración y comunicación Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Dpto. Admón. EVO" January 7, 2025 3.0 Por un lado han sido necesarias muchas mejoras para adaptarla a nuestras necesidades y los desarrollos, en la mayoría de las ocasiones han necesitado bastante tiempo para verlos finalizados. Por otro lado, el equipo es muy proactivo y abierto a todas las propuestas. Pros La aplicación es bastante versátil y admite mejoras. Cons No es amigable para el usuario, poco intuitiva. Review Source Response from ClayHR January 10, 2025 Thank you Rosa Maria for pointing out the versatility of the application. Also, thank you for pointing out the proactive nature of the team! We are always making the application even more intuitive. DS Doug S. Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "great overall" March 10, 2025 5.0 5/5 stars once it was configured and was given guidence by our hr team Pros Very customizable to our needs with all af the forms processes and employee management Cons understanding the layout was difficult at first. Review Source Response from ClayHR March 12, 2025 Thank you for such a great review! We especially love your overall quality recommendation (5 star) and the 10/10 overall quality! Also, if you have not yet checked out the mobile apps (iOS or Android), please do so at the respective app store. JF Jessica F. Director of Community Programs Child Day Care Services Used the software for: Less than 6 months ### "Work smarter not harder" September 19, 2024 5.0 Great company with training and support for new users Pros I love all the features, it eliminates the need for multiple programs and memberships. It has Payroll features and schedules, HR documents like sign offs and all orientations and trainings, goals setting and annual reviews. It also contains vacation/sick time bookings. Even has an app Cons Lots of info as program is very detailed but this is what we want! Switched from [Wufoo](https://www.capterra.com/p/224990/Wufoo/) HR Downloads, Purely HR, Wufoo. Too many different products and expensive Review Source Response from ClayHR September 25, 2024 Thank you for such a nice review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! We love the fact that you find the software to be very detailed. We are always making improvements to the application and service and look forward to continuing to serve your organization. NN Nilesh N. Software Engineer Information Technology and Services Used the software for: 2+ years ### "A Great HR Tool" July 29, 2024 5.0 My overall experience with ClayHR has been positive. The platform is user-friendly and effectively streamlines various HR processes, such as employee management, payroll, and leave tracking. It offers a centralized system that simplifies administrative tasks and enhances efficiency. However, there are occasional limitations in customization and a learning curve for some advanced features. Overall, it’s a solid choice for managing HR functions with ease and effectiveness. Pros ClayHR is its ease of use and the way it centralizes all HR functions in one place. Features like employee management, leave tracking, and payroll are streamlined and straightforward, making HR tasks more efficient and less time-consuming. Cons ClayHR is that its customization options can be somewhat limited, which might not fully meet the needs of organizations with very specific or complex requirements. Review Source Response from ClayHR August 7, 2024 Thank you for your generous review and for noting that ClayHR is great HR tool, and that features like employee management, leave tracking, and payroll are making HR tasks more efficient and less time-consuming. We are always making the platform easier to use, and I hope you have a chance to use the new left menu navigation with new landing pages. BC Brad C. Market Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Excellent Program" November 4, 2024 5.0 It is going well, just starting it, but like it so far and look forward to more to come. Pros Easy to learn, the amount of different tools available to use. Cons App from phone is not 100 percent yet, but i am sure it will be soon Review Source Response from ClayHR November 13, 2024 Thank you for your review! Love your overall quality recommendation (5 star) and the high likelihood to recommend! We are always making improvements to the application and service and look forward to continuing to serve your organization. We are specifically working on mobile apps to take them even further! Similar Products Featured