# Page 3 | ClayHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ClayHR the right Human Resources solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153907/BizMerlin/reviews --- ClayHR 4.6 (95) [View alternatives](https://www.capterra.com/p/153907/BizMerlin/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 1st, 2026 # Page 3 - Reviews of ClayHR ## Showing most helpful reviews Showing 51-75 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MT Mary T. Physician Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "clayhr review" October 8, 2024 5.0 very excellent app for both employers and employees Pros the fact that it is very easy to navigate and easy to use Cons so far i have not encountered any issues with clayhr as an employee Review Source Response from ClayHR October 21, 2024 Thank you Mary for your generous review and for noting that ClayHR is so easy to navigate. Thank you for 10/10 likelihood to recommend - that makes our day every time. AS Andre S. Facilitator Information Technology and Services Used the software for: 6-12 months ### "User-Friendly Experience with ClayHR" September 25, 2024 5.0 Overall, my experience has been positive. It streamlined our HR processes, but it could benefit from more robust features. Pros ClayHR is intuitive and easy to use. The interface is simple, making navigation easy. Cons Some advanced features lack customization options, which can be limiting. Review Source Response from ClayHR September 30, 2024 Thank you for your generous review. We are always improving the user experience and adding new features. Also, please check out the mobile app from your phone's app store! LO Liam O. IT Manager Marketing and Advertising Used the software for: Less than 6 months ### "ClayHR Review from Zenith Optima" August 13, 2024 5.0 Amazing, efficient and user friendly! Love the overall product. Pros That all the integration is seamless! And everything is in one place. Cons Nothing at this moment. Everything seems to be working 100%. Review Source Response from ClayHR August 22, 2024 Thank you for writing! Our implementation team is always there to help you. We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! We are always making improvements to the application and service and look forward to continuing to serve your organization. SD Shubham D. Associate Software Engineer Information Technology and Services Used the software for: 1-2 years ### "From A to Z: Everything You Need to Know About ClayHR" January 10, 2024 5.0 Pros The platform simplifies leave management, making it easy for both employees and HR to track and manage vacation days, ensuring smooth workflow planning. this makes it easier for employees and HR professionals to navigate and utilize the platform effectively. The inclusion of employee reward programs can motivate and incentivize employees, fostering a positive work environment and encouraging high performance. ClayHR facilitates goal-setting processes, helping employees set and track their objectives. This can enhance productivity and align individual goals with overall organizational objectives. Cons It should have a mobile version. If the mobile version of ClayHR lacks features or is not as user-friendly as the desktop version, it could be a disadvantage, especially in today's mobile-oriented work environment. Review Source Response from ClayHR January 15, 2024 Many thanks for your review Shubham! Yes, ClayHR has an excellent mobile app - please download it from your app store! Nomvula B. Managing Director l Human Resources Practitioner l Strategist Executive Office Used the software for: Less than 6 months ### "ZamaShenge Consulting (Pty) Ltd a Proudly South African Company" February 14, 2024 5.0 This is the beginning of many more collaborative partners between ZamaShenge Consulting (Pty) and ClayHR. We look forward to a progressive, productive and prosperous working relationship. RSA x USA Pros The system is intuitive The setup can be done without technical expertise The adjustments to the infrastructure are as easy as playing Lego, except, it's a digital platform The team is responsive, responsible and respectful Cons Nothing yet, and I am condifent that even if I did find something that needed some enhancements, the ClayHR team will definitely appreciate the feedback. 1% incremental improvement exceeds perfection. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing ClayHR ClayHR is a comprehensive HR tool. It is easily customisable and the best feature about it is that it is user-friendly. No glimicks, clean and functional menus and ribbons. Switched from [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[Sage People](https://www.capterra.com/p/132329/Sage-Business-Cloud-People/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Sage 300 People](https://www.capterra.com/p/10014839/Sage-300-People/) I made the switch based on favourable evalutions based on cost (economic driver) and user friendliness (accessibility to people even with limited technology exposure) Review Source Response from ClayHR February 16, 2024 Thank you Nomvula for your kind review! We are always making our product and service even better. Thank you for pointing out the other software systems that you compared ClayHR to (Workday, Sage 300, etc). We always appreciate comparative viewpoints. DC Dhanesh C. Vice President Finance and Operations Information Technology and Services Used the software for: 2+ years ### "Very easy to use & agile product." September 7, 2023 4.0 Overall, I believe it's an awesome tool to have. Pros Overall, Clay HR does solve most of the problems faced by Companies like Time sheet management, Leave management, Employee life cycle management etc. While most of the other competitors do have similar features, what differentiates Clay HR from others is, it's very easy to use and agile product, hence if implemented properly, this can change fortunes for HR, Finance and Operations function as the amount of data it gives, it really solves much of the manual works across organisation. Cons None as such. I would recommend that the Company which is going to use Clay HR should deploy a right project manager, so that the implementation doesn't go wrong. Reason for choosing ClayHR Few of the reasons,- Product is very agile during & post implementation.- Good customer support service Review Source Response from ClayHR September 13, 2023 Thank you Dhanesh for your review and your 10/10 likelihood to recommend! We are always adding features and functionality, so hope to continue to automate more and more manual activities for your organization. Thank you for your support, confidence and leadership! VR Verified Reviewer Research Assistant Market Research Used the software for: 6-12 months ### "Great Career Planner application" September 7, 2019 4.0 Overall, we are very happy with them and the satisfaction level is 8 out of 10. Pros BizMerlin has a great career planner application that can be used in the organization of any size to create a roadmap of career growth. It is highly customizable to allow multiple career maps or create different levels or opportunities of promotion. Overall the application provides all the features that a HR department in the organization needs. It is value for money. Also because, we were very early customers, we have always received special attention and are able to get a quick turnaround on our customizations. Cons The skill matrix is over-kill feature. We read about the white paper and highly applaudable research paper on skill matrix but could not really use much in our organization. Review Source Response from ClayHR September 26, 2019 Thanks for the review! Thanks, especially for calling out the career planner application, which is indeed a game changer, and as the reviewer writes, "can be used in the organization of any size to create a roadmap of career growth." As for skill matrix, it is true that organizations of a bit larger size may benefit from it, and also that the matrix visualization may not be the best suited to every organization. Finally, please keep in mind, that under Setup -> Look and Feel, you can tweak your own menu to turn off visualizations that don't work especially well for your own org! JH Julien H. Solar project developer Environmental Services Used the software for: 6-12 months ### "Comment on ClayHR : RH Annual evaluation" January 17, 2024 5.0 I used this website to fill my profile with personnal information, it did not save my time to do it with this website if we compare to a regular mail to the HR. But i am convinced it saves lot's of time for her. I also used ClayHR for my annual performance evalution with my HR twice, and the ratio (%) was clearly visible for each subject and well divided. This can help people to organize quickly for their real meeting with HR. Pros This online software is used by my HR to prepare our annual evaluation. This evaluation is very time consuming for the HR and to have this software with the previous evaluation saved help me to compare quickly my evolution during the year. It allows us to generate personnal evaluation, and it also can be edited quickly if they are a mistake on the questionnaires. Cons It's a small detail, but it took me some time to find the link to access to the questionnaire. The website is ergonomic and I did not had any other issue, but this little difficulty to fing the link take me some time. And it's quite unusual for me who are used to navigate on internet. Review Source Response from ClayHR January 21, 2024 Thank you Julien, for your review. Indeed, performance reviews represent a very popular feature inside ClayHR. So great to see that it is working well for you all. Any questions, please reach out to customer contact. Also, if you have not already downloaded the mobile app, it is a big time-saver! RS Rui S. Técnico de Suporte de Dados Import and Export Used the software for: 1-2 years ### "Satisfatória" February 21, 2024 4.0 Boa ferramenta para o manuseamento baseado em RH Pros Avaliação de Desempenho Marcação do ponto Cons Um pouco pesado, no sentido de manuseamento, Review Source Response from ClayHR February 24, 2024 Thank you Rui for your generous response! Always great to hear of a 10/10 likelihood to recommend! :-) We are always improving our product and services further, and look forward to continuing to serve your organization. JH Jong H. Manager Logistics and Supply Chain Used the software for: 2+ years ### "Feedback" September 6, 2023 5.0 good Pros easy to use to facilitate HR relating request Cons less functionality to use detail add-on service (i.e. cross evaluation) Review Source Response from ClayHR September 7, 2023 Thank you for leaving us a 5 star rating Jong! It is always a pleasure to see that rating from users who people who have used it for 2+ years!! Anything else that we can ever do to make your HR process even more smooth, please don't hesitate to connect with us via your account manager. SD Suyash D. QA Analyst Information Technology and Services Used the software for: 6-12 months ### "Easy to Use" August 7, 2023 4.0 Pros I use ClayHR daily for updating my timesheet , applying leaves , user interface is very easy that a layman can also use it with ease. Cons I use it daily but not found any con yet. Review Source Response from ClayHR August 17, 2023 Hi Suyash! Thank you for your kind words. Happy to see that you find the UI to very very easy and intuitive. Also happy to see that you did not find a con yet. :-). We would love to get additional insights on what we could do to get a 5 star rating, please connect with your customer success manager. Thanks! Maria CD Christabel D. Head of Human Resources Health, Wellness and Fitness Used the software for: 6-12 months ### "CLIENT REVIEW" January 25, 2024 5.0 Pros Great support from Clay HR Representative Cons Implementation without specific guidelines in relation to cost Reason for choosing ClayHR Ease of implementation and low cost of implementation Review Source Response from ClayHR February 1, 2024 Thank you for your feedback! We are always improving our software as well as the services delivery process. Is it possible for you to connect with your account manager? MM Maria M. Administrativa Computer & Network Security Used the software for: 1-2 years ### "Sobre ClayHR" March 15, 2024 4.0 Pros Que las actividades e informes solictados son mas facil de obtener, las tareas son mas rapidas gracias a la ayuda de la plataforma Cons Que el sistema ha tenido algunos errores en las vacaciones Review Source Response from ClayHR March 19, 2024 Gracias María por tus generosos comentarios. Siempre intentamos que nuestro sistema sea fácil de usar; su comentario de 5 estrellas en la categoría "facilidad de uso" es una gran validación. Esperamos continuar sirviendo a su organización. VP Vaibhav P. Associate Software Engineer Information Technology and Services Used the software for: 1-2 years ### "ClayHR review: An Honest Look" November 29, 2023 5.0 I appreciate the overall user-friendly experience and efficiency of the application. It has been a valuable tool for payroll and leaves management needs. Pros 1.User-Friendly Interface 2.Efficiency in Payroll Management 3.Leave Management Features 4.Data Accuracy and Security Cons Yet I did not encounter any issues while using the application. Review Source Response from ClayHR December 11, 2023 Many thank you for your review Vaibhav. We look forward to serving your organization for a long time to come, and highly value any comments and suggestions that you have about how to improve things even further. SK Supreeth K. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Clay HR Review " September 25, 2023 4.0 Pros Timesheets management, and leave management system. Cons Timesheet correction need to be included for the user Review Source Response from ClayHR October 5, 2023 Thank you Supreeth for your review. Happy to see your high likelihood to recommend! (Please note that the timesheets can indeed be edited and corrected in the platform, but depending on the configuration, that option may have been hidden or shown. Please discuss with your HR / account team if you would you like to modify that configuration.) VR Verified Reviewer Business Support Manager Computer Software Used the software for: 1-2 years ### "Expert Advise" August 17, 2019 5.0 Pros Very user-friendly and simply laid out. Support tips help to explore the unknown features like how to consolidate the reviews or add a custom field. Cons We cannot create training materials in this. Review Source Response from ClayHR September 26, 2019 Thank you for a great review! We especially like the fact that you gave us 5 \* on features and functionality and 5 \* on customer support! Our customer support is truly the best in class, and we are very proud of that fact. As for creating training material in BizMerlinHR, your feedback is spot on, and this is something we have been aware of. In the recent months, we have released new features in this module with which you can do 3 things: upload or link videos, upload documents / PDFs etc, create tests. You can also create automation using training workflows. These features allow you to create a pretty complete learning/training experience. But yes, overall, it may not come that close to something that is a dedicated LMS, and for that reason, we integrate with quite a few of them. MD Marie D. Reservationist Recreational Facilities and Services Used the software for: 2+ years ### "From a reservationist point of view" September 18, 2022 4.0 I love it; some bugs still need to be fixed but that takes time. Pros For me it is easy to use and navigate. Like how I can find a site or a member different ways. Cons would be nice to not have to reenter some information when you leave a page it would go right back to the previous page and you don't have to scroll to find out where you left off. Review Source Response from ClayHR September 24, 2022 Thank you Marie for the review and feedback! BizMerlinHR is very appreciative of our hospitality sector customers. I appreciate you pointing out the easy of use and navigation of the system! We are ALWAYS making improvements to the system, and appreciate your suggestions! JB John B. President/CEO Information Technology and Services Used the software for: Less than 6 months ### "Optimal Defense Solutions, LLC gives BizMerlinHR two thumbs up!" December 9, 2020 4.0 Overall, we are completely satisfied with our experience with BizMerlinHr. The reason why we're satisfied is because \[SENSITIVE CONTENT HIDDEN\] are very responsive. Anytime we have an issue, they work with us until the issue is resolved. And anytime we make a recommendation, they understand where we're coming from (feel our pain), and they work with us to develop a solution. Pros What we like most about the software is that it's all inclusive. We've searched high and low for a one stop shop platform that would allow us to do everything from onboarding, training, payroll, evaluations, to invoicing. BizMerlinHR includes all of these features. Cons Some of the features did not work, or were not as intuitive as we'd like. Reason for choosing ClayHR Price point and amenities. Either these products don't include all of the amenities of BizMerlinHr or if they do, the pricing structure is completely inflated. Switched from [Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/) Because Replicon doesn't have all of the features of BizMerlinHR Review Source CH Caitlyn H. HR Manager Management Consulting Used the software for: 6-12 months ### "Probably the best HR software for SMBs that's out there" September 8, 2016 5.0 We selected BizMerlin after doing a long review of all leading HRs, spanning over 3 months. If you see the advertising, the competitors promise the moon, but if you get into the details, they nickel and dime you. For example, from one of the better known competitors, we got slapped with a couple of grand "setup fee". With BizMerlin, you get zero drama. Their product just works, and the pricing is super flat. All two or three times I had to call them, I got pretty much their top leadership or a very experienced product developer on the phone, who know everything inside out, and were able to help me in like 5 mins. Again, no drama, and this is their best aspect. Pros The goals module is our biggest used module. For their price point, the goals, instant feedback, applicant tracking and onboarding, we are saving almost 30% of what we were spending, while getting a whole lot more. With integrated payroll, it is pretty much a dream come true. It is very feature rich, and extremely configurable. Every time I thought I would need them to "change" something for us, BizMerlin team was able to show me how to accomplish that myself through the Setup menu. Cons Pretty much nothing. Review Source Response from ClayHR September 9, 2016 Thanks! Irina P. Financial Consultant Insurance Used the software for: 6-12 months ### "Great software to manage your team" June 8, 2020 5.0 Pros It is a great software to organize each member of your team. Also, it helps to make it clear and super easy to hire an employee and to track his/her career. I tried a free trial and don't regret that switched to the paid version. It worth it. Cons I didn't face any problems yet. And I hope I never will. Review Source Response from ClayHR June 29, 2020 Thank you for your detailed review. Please let us know if you have any feedback or feature requests. SD Satwik D. PMO Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Feedback" March 23, 2022 3.0 Overall experience is Good. The support is excellent and project manager is patient and listen to the requirements and give us suitable solution. Pros Ease of access, Support, Adaptability,. Cons UI Lack of flexibility Limited dashboard and reporting options Review Source STS Siyabonga Thomas S. Project Coordinator Accounting Used the software for: Less than 6 months ### "Clay review " February 19, 2024 5.0 Pros It help me to be able to track my time when signing in and also signing out Cons I dont have any wrong yet i have about clay Review Source Response from ClayHR February 25, 2024 Thank you Siyabonga for such a nice review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! We are always making improvements to the application and service and look forward to continuing to serve your organization. AC Ankush C. Business Analyst Computer Software Used the software for: 6-12 months ### "Best HR Software" October 13, 2023 4.0 Pros The customer Success team is very cooperative and helpful. Cons I don't think there is anything that I don't like about ClayHR. Review Source Response from ClayHR October 16, 2023 Thank you for your kind review! (So cool to see that there is nothing that you don't like about ClayHR!) :-) Nevertheless we are always working hard to improve the experience and launch new innovative features. MFM Maria Fernanda M. Analista Administrativo - Operacion Information Technology and Services Used the software for: 6-12 months ### "Excelente servicio" September 1, 2022 5.0 Pros Que nos apoya a generar y tener el control de los usuarios conforme a tiempo real, se adapta a nuestra forma de trabajo Cons A veces la poca intermitencia que puede tener Reason for choosing ClayHR Porque se me hizo una herramienta de trabajo eficaz Review Source Response from ClayHR September 2, 2022 Hola Maria Fernanda. Muchas gracias por tu reseña. Tener una plataforma capaz de adaptarse a sus propios procesos y la forma de trabajar de cada organización es fundamental, y claramente una de las fortalezas de BizMerlinHR. Y desde luego, tener la información de los empleados en tiempo real permite hacer una lectura de la realidad siempre que se necesiten para una toma de decisiones ágil y a tiempo. ACT Ana Claudia T. ADMINISTRATIVE ANALIST Information Technology and Services Used the software for: 6-12 months ### "BizMerlin Excelente Opción" September 1, 2022 5.0 Execlente servicio Pros Que es muy intuitivo y fácil de usar, así cómo la flexibilidad que posee la plataforma en diferentes secciones Cons Se podría mejorar un poco la apariencia par que sea más atractiva visualmente, y la intermitencia que es poca de la plataforma Review Source Response from ClayHR September 2, 2022 Gracias Ana Claudia por tu reseña y especialmente por mencionar la flexibilidad de la plataforma manteniendo la facilidad de uso. Esto es clave para organizaciones de vuestro tamaño y sofisticación. BizMerlinHR sigue evolucionando, y el feedback directo de nuestros clientes informa el curso de las próximas funcionalidades. 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