# BedBooking Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BedBooking the right Vacation Rental solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153921/BedBooking/reviews --- BedBooking 4.5 (20) [View alternatives](https://www.capterra.com/p/153921/BedBooking/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BedBooking Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews JJ Jana J OwnerRanching, Self-employedUsed the software for: I used a free trial. “I found that customer service was very quick to reply to a question that wasn't answered in the website. “ March 9, 2022 GT George T OwnerHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “The price of connectivity with booking.com reservations and compatibility like those are way too expensive (more expensive than the software it-self).“ August 6, 2020 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer coordinator Human Resources Used the software for: I used a free trial ### "BedBooking is good service" December 7, 2018 4.0 Pros BedBooking is easy to use and provides all the information you need. I love it. Recommended. Cons Really, nothing. This application has no bad sides. Review Source RM Rick M. Owner / Manager Hospitality Used the software for: 2+ years ### "Great Product" August 6, 2020 5.0 My staff and I are able to see the same reservation information remotely on our phones in real time. It has freed me up from having to sit down and work out a schedule for my cleaning staff. They can see when someone checks out, and they know when a unit needs to be cleaned. Pros The calendar view gives me a quick overview of availability for my cabins and homes. I'm able to go further into the app to record guest's personal information and reservation details without having to be tied down to my office computer. Cons Two issues: - Since the product is developed in Poland, the time difference between Poland and the U.S. sometimes records transaction details on the wrong dates. - The spell check feature should be disabled when entering guest names. This sometimes creates wrong information on reservations. There are too many different spellings, and A LOT of different names out there that could never be included into a standard spell checking database. Reason for choosing BedBooking Ease of use, and the graphics of the calendar. Also, the ease of customizing to meet my particular needs. Review Source Response from RST August 20, 2020 Hi Rick, thanks for the great review. BedBooking app use time gmt+0, because we have users all over the world, that is why we use univerality time for our server data. About your second issue - BedBooking automatically sets the first mark in the field "Enter name and surname (Main guest)". This could be confused if you fill different names, but usually is helpful for our users. If you have more questions, please contact us. Your opinion is very important. We will check your suggestions and take some action. RL Robin L. Owner Hospitality Used the software for: 2+ years ### "Mediocre at Best" April 8, 2021 3.0 Pros I can't find another app that provides similar functionality. Cons The functionality is remedial and not customizable, at all. The customer service is extremely difficult. There is not a way to call to ask questions or explain your issues or requests. Using the message process is labor intensive because many times they don't understand what I'm asking for. I have to go back and forth, way too many times to get an accurate explanation or resolution. When I ask for something custom, I'm told they are working on it, but I never see the improvement. Reason for choosing BedBooking It was the only one I could find. If I could find something else, I would investigate to see if it would meet my needs. Review Source Response from RST April 9, 2021 Thank you for honest review. Due the world wide of the BedBooking App and supporting 24 languages and all time zones we prefer email contact with the customer (or contact form). But for special customer request we can schedule a phone call or video call. Just send, a message to us: "Hi guys, I really need a phone call. I prefer the next Monday at 2:00 PM UTC." Our support team will contact with you. Since the last 8 years we developed BedBooking bases on user feedback and suggestions. But it looks not possible to develop all user request in the same time. All the users needs are aggregated, analyzed, and prioritized to develop. Some improvements looks as a simple work on the first look, but they are more complex and they need more time and attention. We work hard to make hospitality simpler and smart. Sometimes we make a mistakes, but we work with passion each day to satisfy our users. LD Lize D. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "BedBooking - Excellent application" August 6, 2020 5.0 Excellent - I can view and change my calendar anywhere, live system so my staff can see the latest updates, notes to staff, easy to add rooms. Pros Easy to use, available to all my staff, colourful and great calendar view. Cons I would like integration with other calendars without a rate attached to the room per night. Availability only - no rates. Reason for choosing BedBooking Best-looking, colourful calendar, easy to use and reasonably priced - you don't have to pay per entry like some other systems. Can work for a small or large establishment. Review Source Response from RST August 17, 2020 Hi Lize, thanks for the great review! Thank you for using BedBooking. Any input you have is appreciated. MS Muliadi S. Property Owner Hospitality Used the software for: 2+ years ### "Best hotel reservation manager system" August 6, 2020 5.0 Very good. I am happy Very helpfull Pros Simple Easy to used Inexpensive Fast Very goog Cons Nothing. All the best. This is the best hotel software I know Switched from [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Expensive Review Source Response from RST August 17, 2020 Thank you for the feedback Muliadi! Very much appreciated. We're happy to hear that you're enjoying using the app! EN Enrique N. CEO Hospitality Used the software for: 1-2 years ### "The cheapest and most useful software for your hostel" August 6, 2020 5.0 We have improved quite a lot the control of the bookings from airbnb and booking, avoiding double bookings. Pros It works amazingly good with almost any mobile phone and its really easy to use, my staff simply love it! Cons We can not do many extra options like accounting, opening doors from the app, scan passports... Reason for choosing BedBooking Its price and its mobile functionality Review Source Response from RST August 17, 2020 Hi Enrique, thanks for the review! We are constantly developing the BedBooking application and many more functionalities will appear soon. We are happy to take your suggestions for discussion in our development plans. AR Antonis R. Owner Hospitality Used the software for: 2+ years ### "Perfect software for medium size accomodations" August 6, 2020 5.0 Very good Pros Functionalities of the software were exactly what I was expecting and easy to use. Cons Read only access for other employees of my company Reason for choosing BedBooking Interface was exactly what I was having in mind and looking for Review Source Response from RST August 17, 2020 Hi Antonis, thanks for the nice review. It really motivates us to keep working by providing the best service possible. VR Verified Reviewer owner Hospitality Used the software for: 6-12 months ### "Terrible Customer Support" August 25, 2022 2.0 Never try to sync with OTA's . The system double books, misses booking and there is NO SUPPORT Pros The calendar feature is nice.. It is clear and easy to use. Cons THERE IS NO CUSTOMER SUPPORT. WORSE THERE IS WRONG CUSTOMER SUPPORT. They are in Poland and they take days if not weeks to reply. Do not buy this product . You will be sorry if you do. Reason for choosing BedBooking price... it was NOT worth it. GET any channel manager rather than them. Review Source DD Davor D. Owner Hospitality Used the software for: 2+ years ### "Make your life less stressful" December 28, 2020 5.0 all reservations in one place, easy creation of invoices and communication with guests, synchronization of calendars. Pros simplicity, regular updating and adding new features. Cons integration for the website should be improved, (wiget) add credit card billing to payment methods. Review Source JJ Jana J. Owner Ranching Used the software for: I used a free trial ### "Evaluating the product currently" March 9, 2022 4.0 I found that customer service was very quick to reply to a question that wasn't answered in the website. It was a bit difficult to find how to ask it but once it was asked and I responded that their suggested topics still didn't answer my question, I had direct communication within 12 hours. Pros I like to combined visual calendar function and embedding. I'm sure I'll find more features to use as I get my arms around the features. Cons I would like to the the USD use a period to separate the dollars from cent instead of the comma. I'm looking forward to seeing what is offered in the additional services that is in the next roll out. It is confusing that you can define them but not yet add them to a reservation. Review Source OV Oksana V. Director Hospitality Used the software for: 2+ years ### "Good Programm" August 10, 2020 4.0 Easy to add or change bookings.Good for small companies Pros Easy to use this app when travel overall Cons would like better customer service toreach from other countries,for example from Germany Review Source PN Polyvios N. Master Hospitality Used the software for: 2+ years ### "Useful and cheap" August 14, 2020 5.0 Pros Easy and user frendly software. Manage reservations, check in, check out, finances, statistics etc. Cons iphone widget Review Source GD GARY D. OWNER Retail Used the software for: 2+ years ### "BED BOOKING" August 7, 2020 5.0 Pros VERY EASY TO USE MULTEPPLE DEVICES I AM MOSTLY ON MOBILE PHONE ALL THE TIME Cons NO HASSLES WHAT SO EVER INTERGRATION WITH DECKTOP IS GREAT Review Source AV Albertus V. Manager Hospitality Used the software for: 2+ years ### "Happiness" August 6, 2020 5.0 Pros Software easy to use, even if you just use the basics. Cons Some area on the functionality need some improvement, like the client records. Review Source FD Freyni D. Owner Hospitality Used the software for: 6-12 months ### "Review from Erin Farmhouse & Cottages, South Africa" November 22, 2021 5.0 Excellent, support is quick Pros Affordability, easy to use, mobile app which synchronises with online version, invoicing Cons Not sure I dislike anything, I probably don't use everything as yet, maybe that the invoicing module doesn't recognise my banking details (really not an issue though) Reason for choosing BedBooking Affordability Review Source GT George T. Owner Hospitality Used the software for: 2+ years ### "Great for AirBnb and small businesses" August 6, 2020 4.0 Very good experience and I am very happy using it. I would highly recommend it. Pros Ease of use, UI, some automations like price / day etc Cons The price of connectivity with booking.com reservations and compatibility like those are way too expensive (more expensive than the software it-self). Review Source Response from RST August 17, 2020 Hi George, thanks for the nice review. We constantly analyze and introduce various solutions - including price plans. Thank you for your suggestion. DF Danial F. Founder Leisure, Travel & Tourism Used the software for: 1-2 years ### "Easy for start up" August 22, 2020 5.0 Excellent Pros Easy to use for those who not familiar with booking system Cons So far i am fine with the software And all the integration with my smart phone Review Source MH Moon H. Marketing Hospitality Used the software for: 6-12 months ### "Great software cheap price" August 7, 2020 5.0 Excellent highly recommend. Wish there was a feature that told you what the percentage of bednights booked in a month was (occupancy rate). Pros Great system easy to use and look at and a bargain price. Cons The support is weak as there is no helpdesk and emails take a while to be replied to. Reason for choosing BedBooking Price, small and easy to use. Review Source DB Daniel B. Owner Hospitality Used the software for: 6-12 months ### "Easy to use" August 9, 2020 4.0 Have used the free trial for a while before purchasing premium and works great. Pros It is easy to use and see all my rentals on one calendar. Cons I wish it could sync with AirBnB’s platform calendar. Reason for choosing BedBooking It had most things I wanted including financial reports. Review Source SA Salim A. Owner Hospitality Used the software for: 6-12 months ### "Best and Easy to Use App" August 6, 2020 5.0 Best App we have come across. Pros Setting up your rooms and requirements. Cons Pop up of errors to clear it don't affect the operational features. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.