Average Ratings

21 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Free forever plan available
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Automate.io
  • automate.io
  • United States

About Automate.io

Connect all your cloud apps - Gmail, Slack, Trello, CRM, Email Marketing, Payments. Automate routine tasks, create workflows.


Automate.io Features

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services

Automate.io Reviews Recently Reviewed!


Awesome and time saver software that I have been using from past few months.

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The integrations that is provided by this software. I am using it with zoho crm account, fb leads etc. Creating bot is not as much difficult even a non technical person can do that. The integrations they are offering is very good like adding automatic contact in google contacts within few minutes directly from crm lead. we dont need to add manually each and every leads contact in our google account abd so on phone that results in a great time saver and value for money.

Cons: while editing the bot it goes in off mode and if we did not notice the bot will remain off and will not run. so you need to make sure that after editing you makes the bot run again by doing it on.

Basecamp & Google Calendar sync

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Creating a new To-Do in Basecamp, Automate.io syncs it with the calendar. It saves a lot of time, because there is no need to add those tasks again in the calendar. Support was/is very helpful and they actually modified the settings for me.

Cons: Setup was a bit tricky at the beginning, but their support solved the case quickly and professionally.

JIRA + Google Calendar

Sep 25, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That we finally got it to work! JIRA issue due date synced with Google calendar as calendar events. Now we can see due dates of jira issues right inside of our Google calendar.

element9design.com + automate.io ... successful joint effort

Cons: That it took 3 weeks of development and testing to get it to work.

Overall: Good experience

Capterra loader

Was a big Zapier Fan until I found Automate.io

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The guys have pretty much the same functionality from what I saw so far, but they are unbeatable on pricing and customer service. Our rep from the support team replied several times almost faster then I could formulate my questions. That's something I've so far only seen at Intercom directly. Thumbs up!

Cons: Hmmm, on the free tier the bots are paused when the threshold is reached. I wasn't aware of this so that was a little downer.

Overall: So far really glad I found them, since Zapier is just too expensive for a small business

Awesome Product!

Aug 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to setup integrations

- Very affordable

- Great support

Cons: - Not too many apps yet

Overall: It helped me integrate my apps - Gmail, CRM, Slack the way I wanted. It went on much smoother than I expected.

Superb customer service

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer chat's helpfulness was more than I asked for!

Linking my company's Typeform survey to MailChimp was effortless. Most of all, customer service not only replied instantly to my questions but actually did the bot connection himself. Time, and thus money, saved.

Cons: Studying Automation.io before using it was a bit confusing. What can I exactly do and with which apps? Terms (concerning MailChimp) were a bit confusing (adding a user to a list, group, segment..) but it would be unreasonable to blame Automation.io for that part.

Maybe some more specific uses cases on the website wouldn't hurt?

Great software and great customer support!

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super easy to use, even for people like me that isn't super techie. And it makes complex things super easy!

Cons: I didn't find any cons, it's perfect for me.

Overall: I was worried because I didn't know how to integrate Google forms with Mailchimp for my clients. But Automate.io made it simple and easy! And when I got stuck (my fault) the customer support was fast to answer and gave me an instant solution. 100% recommended

Very cool tool

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The User interface is very intuitive and easy to use.

Cons: I have no real complaints but what could be better is the full integration of for example Jira. In my case i needed another automation tool to change the status of an issue. If you integrate another vendor. do it in full.

Overall: I solved a business problem with no coding at all. For light business processes this is a brilliant tool

Capterra loader

Automate.io is great

Sep 25, 2018
5/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I would like to resolve the updating contacts from Mailchimp to Hubspot

Thank you

Cons: It is confusing to set the bot, is not easy!

Automate.io is a great service for any automation task

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and a fast, great and nice support

Cons: Some features are missing, but i am sure it will be available soon

Major time saver

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They sync with all of my apps and saves me time documenting any sort of correspondence with my team and clients.

Cons: The Outlook to Hubspot took some trial and error but the automate.io support team was outstanding in troubleshooting the problem and getting it fixed. The Support team are Pros.

Capterra loader

Fantastic automation platform

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lower cost than competitors, more flexibility. And it's very easy to use!

Cons: Still a new platform and has a limited number of apps to connect.

Overall: As a marketing agency, Automate.io has allowed us to quickly solve data integration problems between our most commonly used apps, like Google Drive, Mailchimp, and Facebook ads.

A very elegant and useful service

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best user interface, great functionality, and excellent technical support. I was able to get support in real time.

Cons: I really have no issues to report. I truly am extremely pleased with Automate.IO. Thank you for your help!

Only tool that did the Job

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I was looking for an easy way to integrate HubSpot and Pipedrive that associated deals, contacts and companies after migration. Simply put this was the only one that was up to scratch.

Cons: Currently, I'm unsure if you can migrate notes from HubSpot to Pipedrive. If this functionality isn't there it would be great if it was.

Jun 29, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Jan 26, 2018
2/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Mar 15, 2018
5/5
Overall

Absolute joke of customer support

Jul 31, 2018
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: It's relatively cheap. No other pro from my side as the feature advertised for which I bought the software did not work.

Cons: Firstly, I gave all my details, including billing details, only to find out after that the functionally I was looking and was advertised was temporarily not working.

Secondly, when I tried to cancel, I had to ask customer support 3 times by emails as I couldn't find a way to do it through the app. In every response, instead of cancelling or telling me how to cancel, I got somebody trying me to convince to not cancel.

Finally, after asking 3 times, I got told how to cancel. I may have avoided paying for this software that didn't work, but I will never get my time back.

Good tool with very helpful support

Jul 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Had trouble initially to get my bot configured properly but the support team provided me with ongoing support and troubleshooting until my bot started working properly! Now it does! Look forward to making more.

Cons: Some of the fields for inputs/outputs from various apps can be a bit confusing, but I don't think that's a con of the app, just the nature of automation and api connections.

Jul 05, 2018
2/5
Overall