Automate.io

Automate.io


4.5 / 5
28 reviews


Average Ratings

28 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Free forever plan available
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Automate.io
  • automate.io
  • United States

About Automate.io

Connect all your cloud apps - Gmail, Slack, Trello, CRM, Email Marketing, Payments. Automate routine tasks, create workflows.


Automate.io Features

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services

Automate.io Reviews Recently Reviewed!


Full-functional automation integrator!

Feb 23, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: I love how detailed and granular I can get with mapping fields, even in tagging my contacts in my CRM from notes from my google contacts account!

Cons: Needs some more integrations.. there are a few that I'd love to see more rounded out and give more options - it's most likely NOT Automate.io that's lagging on bringing them on board. It's probably the softwares that I'd like to see that are taking their sweet ass time.

Awesome!

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really great product, very user friendly and great support! Provides great integration with many products and companies!

Cons: Nothing really to dislike, generally all issues I had were with the companies I had to create the integration with.

Overall: I was able to create 200+ integrations weekly between Google Sheets - Intercom - Eventbrite.

Awesome and time saver software that I have been using from past few months.

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The integrations that is provided by this software. I am using it with zoho crm account, fb leads etc. Creating bot is not as much difficult even a non technical person can do that. The integrations they are offering is very good like adding automatic contact in google contacts within few minutes directly from crm lead. we dont need to add manually each and every leads contact in our google account abd so on phone that results in a great time saver and value for money.

Cons: while editing the bot it goes in off mode and if we did not notice the bot will remain off and will not run. so you need to make sure that after editing you makes the bot run again by doing it on.

Great bots for a great company!

Jan 21, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's so easy to setup a bit without any code language knowledge. User-friendly and easy to use: this is the most important goal and Automate.io is the best company that accomplished!

The best technical support EVER!

Cons: Some minor bugs that are unfortunately not well known even by the developers.

Overall: Google Spreadsheet real-time synchronisation with Google Calendar

Basecamp & Google Calendar sync

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Creating a new To-Do in Basecamp, Automate.io syncs it with the calendar. It saves a lot of time, because there is no need to add those tasks again in the calendar. Support was/is very helpful and they actually modified the settings for me.

Cons: Setup was a bit tricky at the beginning, but their support solved the case quickly and professionally.

JIRA + Google Calendar

Sep 25, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That we finally got it to work! JIRA issue due date synced with Google calendar as calendar events. Now we can see due dates of jira issues right inside of our Google calendar.

element9design.com + automate.io ... successful joint effort

Cons: That it took 3 weeks of development and testing to get it to work.

Overall: Good experience

Really works - Could not believe it but it does

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to integrate ZohoCRM and Zendesk to the perfect workflow with NO coding.

Support was superb

Cons: Nothing at all. If you don't like this product you have problems!!!

Capterra loader

Was a big Zapier Fan until I found Automate.io

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The guys have pretty much the same functionality from what I saw so far, but they are unbeatable on pricing and customer service. Our rep from the support team replied several times almost faster then I could formulate my questions. That's something I've so far only seen at Intercom directly. Thumbs up!

Cons: Hmmm, on the free tier the bots are paused when the threshold is reached. I wasn't aware of this so that was a little downer.

Overall: So far really glad I found them, since Zapier is just too expensive for a small business

Awesome Product!

Aug 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to setup integrations

- Very affordable

- Great support

Cons: - Not too many apps yet

Overall: It helped me integrate my apps - Gmail, CRM, Slack the way I wanted. It went on much smoother than I expected.

Superb customer service

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer chat's helpfulness was more than I asked for!

Linking my company's Typeform survey to MailChimp was effortless. Most of all, customer service not only replied instantly to my questions but actually did the bot connection himself. Time, and thus money, saved.

Cons: Studying Automation.io before using it was a bit confusing. What can I exactly do and with which apps? Terms (concerning MailChimp) were a bit confusing (adding a user to a list, group, segment..) but it would be unreasonable to blame Automation.io for that part.

Maybe some more specific uses cases on the website wouldn't hurt?

Made my life easier!

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I operate a small fitness center in Bangkok Thailand. With tons of emails, lead generation and excel files in my face all day. Automate.io has made my 5 man team feel like a 50 man team. I would highly recommend this product. Customer service is very active and helpful.

Cons: There is nothing wrong with the prodcut that I was able to see.

Overall: -Facebook Leads to Google sheets

-Facebook Leads to Mailchimp Campaigns

-Facebook Leads to Automated welcome messages

Capterra loader

It really works!

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It actually does what it says it will do.

Great UI.

Great Support.

Awesome integrations.

Cons: I have not found anything I don't like yet.

Overall: We were looking for a good auto-response system that could handle reply-to emails. I found this product and thought to myself "Nah... no way they could pull this off." Beholden to my surprise, they really did it! Product is working great and we can scale much faster now! I am so happy I found these guys!

Great software and great customer support!

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super easy to use, even for people like me that isn't super techie. And it makes complex things super easy!

Cons: I didn't find any cons, it's perfect for me.

Overall: I was worried because I didn't know how to integrate Google forms with Mailchimp for my clients. But Automate.io made it simple and easy! And when I got stuck (my fault) the customer support was fast to answer and gave me an instant solution. 100% recommended

Very cool tool

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The User interface is very intuitive and easy to use.

Cons: I have no real complaints but what could be better is the full integration of for example Jira. In my case i needed another automation tool to change the status of an issue. If you integrate another vendor. do it in full.

Overall: I solved a business problem with no coding at all. For light business processes this is a brilliant tool

Capterra loader

Automate.io is great

Sep 25, 2018
5/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I would like to resolve the updating contacts from Mailchimp to Hubspot

Thank you

Cons: It is confusing to set the bot, is not easy!

Automate.io is a great service for any automation task

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and a fast, great and nice support

Cons: Some features are missing, but i am sure it will be available soon

Great support and communication

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy of integration and use, I would like to point out

Cons: Timeline of the implementation of the service

Major time saver

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They sync with all of my apps and saves me time documenting any sort of correspondence with my team and clients.

Cons: The Outlook to Hubspot took some trial and error but the automate.io support team was outstanding in troubleshooting the problem and getting it fixed. The Support team are Pros.

Capterra loader

Fantastic automation platform

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lower cost than competitors, more flexibility. And it's very easy to use!

Cons: Still a new platform and has a limited number of apps to connect.

Overall: As a marketing agency, Automate.io has allowed us to quickly solve data integration problems between our most commonly used apps, like Google Drive, Mailchimp, and Facebook ads.

A very elegant and useful service

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best user interface, great functionality, and excellent technical support. I was able to get support in real time.

Cons: I really have no issues to report. I truly am extremely pleased with Automate.IO. Thank you for your help!

Only tool that did the Job

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I was looking for an easy way to integrate HubSpot and Pipedrive that associated deals, contacts and companies after migration. Simply put this was the only one that was up to scratch.

Cons: Currently, I'm unsure if you can migrate notes from HubSpot to Pipedrive. If this functionality isn't there it would be great if it was.

Great Tool!

Dec 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It help me to syncronize in a very easy way, a google form with my calendar, is a great tool, multiple steps allows you to really get what you want, I will keep working with this as I do more integrations with other tools.

Cons: Some of the things doesn't work 100% as spected but support team always help you to get what you want

Absolute joke of customer support

Jul 31, 2018
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: It's relatively cheap. No other pro from my side as the feature advertised for which I bought the software did not work.

Cons: Firstly, I gave all my details, including billing details, only to find out after that the functionally I was looking and was advertised was temporarily not working.

Secondly, when I tried to cancel, I had to ask customer support 3 times by emails as I couldn't find a way to do it through the app. In every response, instead of cancelling or telling me how to cancel, I got somebody trying me to convince to not cancel.

Finally, after asking 3 times, I got told how to cancel. I may have avoided paying for this software that didn't work, but I will never get my time back.

Good tool with very helpful support

Jul 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Had trouble initially to get my bot configured properly but the support team provided me with ongoing support and troubleshooting until my bot started working properly! Now it does! Look forward to making more.

Cons: Some of the fields for inputs/outputs from various apps can be a bit confusing, but I don't think that's a con of the app, just the nature of automation and api connections.

Jun 29, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Jan 26, 2018
2/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Mar 15, 2018
5/5
Overall

Jul 05, 2018
2/5
Overall