# Haystack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Haystack the right Business Card solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153936/Salesforce-Marketing-Cloud/reviews --- Haystack 4.6 (9) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Haystack Ease of use 4.6 Customer Service 3.8 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris L. Licensed Realtor Real Estate Used the software for: Less than 6 months ### "Haystack, a simple way to keep track of your business contacts" October 29, 2018 5.0 Meeting people is my business as a REALTOR and this makes it easy. With Haystack, I always have contact information with me on my phone and don't need to carry a bunch of business cards with me everywhere I go. Pros This program is easy to use. Just snap a picture of your business card and send to potential clients and/or snap a picture of someone else's card and now their contact information is stored in your phone. Cons Nothing really. It was easy to use and easy to share my contact information with others with this software. Review Source Response from Haystack Australia November 1, 2018 Thank you for taking the time to post a review on Haystack, Chris. Glad you're enjoying using our service :) Kimberley M. Wellness and Lifestyle Coach Used the software for: 6-12 months ### "I thought this would be a time saver and a convenient mechanism to manage my cards. Not feeling it." July 26, 2018 5.0 The excitement of being able to hone down my stash of business cards -but designing and managing the data using this modality is too awkward and not a normal flow of business management. Pros Accurate infusion of data - full details - robust, colorful, appealing. Great first impression for the potential user. Cons The user ability seems stunted or forced. I'm taking too many extra steps to register and then go back and retrieve the card. Lacking feasibility. Review Source AR Aaron R. President Real Estate Used the software for: 1-2 years ### "Haystack Customer Service is the Worst" March 31, 2022 1.0 Pros Haystack has the potential to be good but chooses to give terrible customer service. Cons No customer service. I have emailed them 6 times and they haven't fixed my issue. Review Source Response from Haystack Australia April 5, 2022 Hi Aaron. We're sorry to hear that your customer support experience was less than ideal. We've reviewed your interactions with our support. I can see that in some cases you actually congratulated the team for a good support experience so we're obviously disappointed to hear that on a separate occasion the experience was different. Please feel free to write to support again and we'll be happy to address your concerns. Please note: You're working with our 'free plan' for individuals which comes with limited features and limited support - the Capterra page is about 'Haystack for Enterprise' which is a premium product designed specifically for large organizations with hundreds or thousands of staff. Our Enterprise SLA comes with Enterprise level priority support and an Account Manager. AN Alexander N. Tax Professional Accounting Used the software for: 1-2 years ### "You don't need paper Business Cards any more." April 22, 2018 5.0 Your Business card every time with you! Pros You have your Business Card with you forever. You never forget it. Easy to share your business card with everybody. Every time actual contact information. Free plan. Cons Nothing. It's working. May be you can find anything with payment plan, but nothing Cons in free plan (for individual). Review Source Response from Haystack Australia April 23, 2018 Thank you for taking the time to review Haystack. We really appreciate it :) DH Daniel H. Managing Director Consumer Goods Used the software for: 6-12 months ### "Finally, a digital business card solution that is miles better than the paper it replaces - awesome!" August 9, 2016 5.0 Took me 30 seconds to create my digital card, I can share it with absolutely anyone (even if they don't have a special app installed, and every new business card I take is automatically added as a new lead in my Microsoft Dynamics - nice! Pros Easy to use, open and connected, automates my 'business card to new lead' process Cons None. Review Source Jaleesa D. Entrepreneur Writing and Editing Used the software for: Less than 6 months ### "I love this digital business card holder!" February 28, 2019 5.0 Pros This is such a fantastic app. You can capture other people's business cards, so you don't have to keep up with them, and then create your oven digital business card! You can text it to someone's phone or send through some other communication app. Cons I would like to customize the look of my business card a little more, not just color & logo. Like choosing which social media platform slots show. Review Source Response from Haystack Australia March 1, 2019 Hi Jaleesa, So glad you're enjoying our app :) Thank you for your review, the Haystack team. ps. Haystack for Business has many additional social media platforms to choose from. NS Natalie S. Nail Artist Health, Wellness and Fitness Used the software for: 1-2 years ### "Would definitely recommend" January 14, 2023 5.0 Pros This allows me to quickly and easily send all of my biz info, contact details and social media profiles to new clients Cons It's perfect for what I wanted it for, it has saved me money as it is the perfect subsitute for business cards Review Source SM Stephanie M. Owner Design Used the software for: I used a free trial ### "Quickest, Simplest" August 15, 2019 5.0 Pros Take a pic and you're on your way. It's so easy! Cons Cant think of anything that would change my mind Review Source Response from Haystack Australia August 17, 2019 Hi Stephanie. Thank you for your review. We're glad to hear you enjoy using Haystack. Taking the time to post a review means a lot to us HS Heather S. Co Founder Retail Used the software for: Less than 6 months ### "Digital Business Cards" April 25, 2019 5.0 Pros We never heard of digital business cards until we ran into Haystack. The best part about it? It's free for individuals and cheap for the business plan. You can update your card on the go, share it with everyone, and more. The app makes it simple to design your card to help generate leads. Cons It does cost for the business plan, plus an additional cost per user. Review Source