Who Uses This Software?

Livestorm is for companies of all of sizes relying on live video to grow or manage their business. Livestorm is built based on feedbacks from CMOs, VP of Sales or Customer Success managers.


Average Ratings

76 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $89.00/month
    See pricing details
  • Pricing Details
    Open to discounts on case by case
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Livestorm
  • livestorm.co
  • Founded 2016
  • France

About Livestorm

Livestorm is the webinar and meeting solution for all your customer training sessions and demo. Everything work inside a browser, in real-time, without any download. We take care of everything for you so you don't have to focus on the technical stuff anymore. Companies of all sizes are already hosting great webinars (and also meetings) with Livestorm.


Livestorm Features

  • Alerts/Notifications
  • Customizable Branding
  • Event Management
  • Live Chat
  • Multi hosts
  • On-Demand Webinars
  • Polls/Voting
  • Q & A
  • Reporting/Analytics
  • Screen Sharing
  • Social Media Promotion
  • Electronic Hand Raising
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Livestorm Reviews Recently Reviewed!


For ongoing development, support, and easy functionality, it can't be beat.

Mar 15, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We found Livestorm on a whim as we were exploring different webinar tools.

The good:

AMAZING customer service. Their team is located in France, but that hasn't impacted us negatively at all as an America-based business. They're very helpful and super responsive.

Easy landing pages and instant emails. That was the biggest selling point for us. I don't have to create a new landing page for each webinar - Livestorm just generates it. Then, they send out reminder emails (that I can customize) without me having to worry about it. Huge time-saver.

Attendees don't need to call in. Sound is right on the webinar page. Boo-yah.

The bad:

Video quality has been pretty low when we've recorded it to send out replays - not sure how this compares to other platforms, but it's a bummer when we're doing a screenshare and the text isn't readable.

Seems to have some connectivity issues for certain attendees. Not sure what the common thread is yet - maybe non-Chrome users? Also, you must have the latest version of Chrome to give a proper screenshare, and you must download a Chrome extension to do the screenshare. Very minor, all things considered, but there it is.

All in all Livestorm has been great for us so far! They make webinars super easy, and again - their support is fantastic. They just released integration with Zapier, which I'm excited to take advantage of.

Vendor Response

by Livestorm on November 15, 2018

Hi Jessie,

Thanks for your kind review!

Since your post, we have made great improvements to the quality of the replays on Livestorm. It now records in 720p for everyone by default, and we're running tests to support 1080p recordings too.
This should drastically improve the quality of replays in general!

Also, as a side note: replays are directly impacted by the quality of the live connection, so we always advise our customers to double check the quality of their internet connection before going live.

Happy webinars ¿
Thibaut & The Livestorm Team

Amazing customer service. Dead simple platform that is loved by our customers.

Jun 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to setup and is basically on autopilot to the event. I love the landing pages (they convert like crazy), the emails are beautiful, and the reminders are perfect. It's got the right amount of customizations and just about anyone can learn to use it quickly. Our customers have been delighted with the experience - the video is stream is smooth, audio is clear, and chat/polls/questions works perfect. It's also very affordable compared to other products.

Cons: Right now it has a limited capacity of 500 attendees and we'd like to host more. I understand they're working on it, so it's not that big of an issue. At times I wish the emails were a bit more flexible, but we could always build our own to supplement.

Overall: It allows us to create live webcasts that feature experts from our community in a way that connects them with more people and drives real value to both parties.

Vendor Response

by Livestorm on November 15, 2018

Hi Adam,

Thibaut here from Livestorm. It's been a while since you left your review, but I just wanted to chime in and let you know we've recently upgraded the limitation of 500 live attendees and now support 1,000.

We also added on-demand webinars which you may like for your use case (it's a favorite for some of our customers in the education space).

Thanks for your brilliant review!

Best,
Thibaut

Capterra loader

Livestorm is the only webinar platform I trust. Best experience so far with webinar software.

Nov 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The process as a whole is very well rounded. Customer rep does a great job of making sure you're all setup and ready to go for your first webinar, learning the system (which is very simple), making sure to take care of any and all questions promptly. You can tell they care. When we had problems with other webinar software, we wouldn't get a response for days, and then would get a vague response with a link to a FAQ page. Customer rep and the team are very helpful and personal. I love that it's browser based, so neither myself nor attendees need to download anything or run anything. It makes the whole experience much smoother. It's almost like tuning into a podcast. Another thing I like about it is how easy it is to make a great landing page. That was important for us. Another thing is the ease of analytics. We can easily track UTM parameters and track performance of shares with the team, partners, and on different channels. Also, once you're in the webinar room, everything is so simple and easy to use. This is the biggest difference for us. For most platforms, once you get into the webinar room, everything is clunky and unintuitive. The webinar room does exactly what you want, easily, and it's intuitive. It took me about 5 minutes to comfortably do all the different things we needed to.

Overall: Peace of mind. Most successful webinar to date. Ease of use. All the features and functions we want.

Capterra loader

So easy and intuitive, for us and our customers!

Nov 17, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that we can schedule our webinars and LiveStorm does the rest - automated reminders for attendees, and automated follow up emails with links to view the replay of the webinar, and we get tons of data about our attendees that we can use to drive new leads. We have used a lot of webinar platforms in the past, and LiveStorm is far and away the easiest, simplest, and most reliable.

We also noticed a large jump in user engagement - the interface for attenedees is just as intuitive, and our chat engagement from our attendees is way higher in LiveStorm than it ever was previously.

Overall, this is a great webinar platform and we have been happy customers from the moment we switched. Gilles and team are always quick to reply when we need them as well.

Cons: The quality of the recorded replays could be better, but they are working on it. Other than that, its all great!

Vendor Response

by Livestorm on December 18, 2017

Thanks for the great review Steven! Usability and engagement are our top priorities. We made great progress with the recording quality. Can't wait to show it to you :)

Excellent. Fluid experience as an operator, and for the attendee. UI is slick and intuitive.

Jun 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Livestorm has it all. I've now tried close to all the incumbents and nothing is as easy an effective - seriously!

- the UI is very easy, and visually pleasing.

- Setup a webinar, edit it etc incredibly quickly.

- There's no old school forms and random rule sets that all those "other" providers have.

- Automatic emails are super helpful (and customizable)

- the cost structure allows you to be really creative and makes you want to run more webinars

Really good product but seriously lacking support

Sep 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The interface is easy to navigate and we've had no drop-off time during webinars. I especially LOVE all the UTM and meta data that comes with each registration, making it easy to track what channels are performing well to drive webinar traffic.

Cons: ALL their support is based in France! Which is crazy since their product is available internationally. US teams should not need to wait over 24 hours for answers to quick one-off questions. This is particularly problematic when it's the day of the webinar and we need technical assistance ASAP.

Overall: It's a great software for the price, especially since I've found other webinar platforms to be clunky and un-reliable. If they could just solve the issue of support during US work hours, it would make it perfect.

Vendor Response

by Livestorm on September 06, 2018

Hi there,

Thanks for rating the Livestorm product so positively. We're glad that you are enjoying webinars with Livestorm and will do our best to improve all aspects of our product.

You're correct in saying that we currently do not have a team-member handling support in the US timezone. As you say, our customers are everywhere in the world and that includes the US, so it's definitely something we're looking to change.

We still do our best to reply to customers in a timely fashion, even outside of our business hours. Our median response time is under 20 minutes (13min in the past week to be precise), for all customers, including those in America.

With that said, sometimes, customers will experience waiting times, and I'm sorry this was your experience. I hope you'll trust me when I say we're doing everything we can so it doesn't happen to you again.

As a reminder, our support docs are available at all times and cover most of the commonly asked questions.

Thibaut

Capterra loader

Great for basic webinars

Nov 06, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Everything is visually very clean and appealing. I've received many comments from team members and clients commenting on how nice the emails and landing pages look. I also love that the email sends are automated (unlike some softwares where you have to schedule/send) as it takes tasks off my list! The software is also easy for new users to pick up.

Cons: I've had some issues with only allowing one person (the host) to start and end the webinar session, and wish that was available to speakers as I'm not always able to start the webinar! I also wish that attendees could speak without being invited on stage, which is accomplished in the meeting room but the meeting room doesn't allow for those amazing emails sends mentioned above.

Had a positive experience in using this tool.

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user Friendly tool. Attendees can join the webinar in a simple way. Customer service is awesome. The recording feature is awesome, where recordings can be used for future reference. It can be setup easily.

Cons: I feel that it is costly and Small organizations cannot afford to buy. This is the only cons i have.

Overall: This tool Saved lot of time and money.

Vendor Response

by Livestorm on May 31, 2018

HI Pranay, we're glad you're enjoying your time using Livestorm! And particularly on user-friendliness and customer service, as these are 2 very important focuses for us that we thrive to improve every day.

We try our best to make Livestorm accessible to organisations operating on a tight budget and even ONGs. So I'd suggest any smaller company reading this, to email us for more details about our specific pricing programs :)

Thank you again so much for your kind review.

Best,
Thibaut

Capterra loader

Livestorm is the perfect fit for Customer.io

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite thing about Livestorm is really the culmination of all the best parts: Ease of use, Responsive UI, Great support, and an excellent Zapier integration. They make running recurring weekly demos very easy.

Cons: The only thing I'd like to see improved in Livestorm is the ability to further customize the fields on the registration form in lieu of a custom registration workflow.

Overall: Faster webinar creation and deployment.

Great insights into visitors, and in-webinar engagement.

Seamless integration with existing marketing activities via the Livestorm Zap.

Livestorm makes me WANT to do more webinars for our customers!

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's incredibly easy to use. The automatic emails and notifications that are customizable make it incredibly easy to remind my customers that a webinar is coming up. Using the actual software is a breeze, and my customers find it really easy to log-in, ask questions during the webinar and even submit poll answers. Sending a recording after the webinar is done is also super helpful.

Cons: The only downside is I'm not able to categorize my webinars on my website. For instance, I want to be able to show "Advanced Webinars" as a separate section to "Introductory Webinars". Other than that, everything is great!

Overall: Our customers are learning our software so much more quicker and easier. Sign-ups of our webinars are at record highs.

Vendor Response

by Livestorm on January 15, 2019

Thanks so much for your review Kevin! We're delighted to see you're finding success with Livestorm and that your participants also enjoy it :)

Your feedback is duly noted as well. I shared it with the success team to make sure we count it and will be able to let you know if any progress is made on event categorization!

Thibaut & the Livestorm team.

Why didn't I use this sooner!

May 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Monthly payment - can cancel at any time and just pay when you need it!

User interface is very intuitive

Has most of the key features of "Superior Software" for a fraction of the cost

Customer Service team are friendly and helpful

The translation engine is superb for setting up webinars with our overseas customers

Cons: You cannot record from a media file, just a shared window.

You can only have one host on a license (however the great workaround given is that you can share your login details and 'the host' can change the name to their name).

Overall: Everything from the industry leading products for a fraction of the price!

Vendor Response

by Livestorm on May 28, 2018

Hi Louise and thank you for your review! About recording on media files, we wanted to clarify that it is currently possible (on beta, and we keep testing it extensively). We can activate it on your account upon request, just email hello@livestorm.co to ask us about it!

Team-wide accounts are also in the works, but we'll need more time to get it to a point where we can activate it for our users.

Thanks for sharing your feedback and using Livestorm :)

An essential tool !

Mar 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: If you would create and stream online presentations or training sessions with a professionnal level you have to use livestorm! We created our first webinar with a simple free tool found online and we discovered that webinars have worked pretty well for us. So we decided to use the same kind of tools but with a professional level this time and finally when we used livestorm for the very first time we were astonished by the effeciency and the simplicity of this magic tool. All the features that a modern marketer is dreaming about are here (high stream quality, tracking, customizable transactionnal emailing, integrations with third-party applications, replay, and many others). The customer support is very responsive an the team regularly offers novelties and tricks. I recommend this tool without any hesitations. Just try it and appreciate to generate leads or to help your existing customers!

Upgrade to Premium

Feb 05, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: You will need to upgrade to Premium to get the full potential of this product.

Cons: It's also a con that you need to buy the Premium to get the full potential.

Vendor Response

by Livestorm on February 06, 2019

Hi there,

Thanks for taking the time to submit your review, and telling us what you're looking for.

When you sign up for our free trial, you'll get to create and hold as many webinars as you like. We don't have a day limit with our free trial and no credit card is required.

The only difference between our free trial and our Premium plan is the duration and the attendee limit. This means you'll have access to all of our features during our free trial. You can really test if Livestorm is the right fit for you, before you subscribe to one of our Premium plans.

If you'd still like to run a test with increased duration / attendee capacity, feel free to reach out to us at hello@livestorm.co, and we'd be happy to help with this for your first webinar.

Hope this helps!

Best,
Elif and the Livestorm team.

So far, so great! Really enjoying the easy of use of the software and the support from Livestorm.

Sep 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to setup, good connection and audio/video. Solid support. Setting up the webinars is quick and I was able to do it without trouble or confusion.

Cons: Some features not yet included, but hopeful they will be added in the future. Would like to have the option for attendees to have an "open mic" session at the end of the training where everyone can talk for Q&A.

Overall: Easy to train customers and provide information to our software users.

Great value - much better value than the big providers

Sep 07, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and affordable for almost any business. It has all the features you need, including automated emails and good tracking to see where your sign-ups have come from. The support team are also great - really responsive.

Cons: Can be a little tricky to know exactly what does what in the webinar room sometimes, but once you've used it a few times it makes sense.

Overall: Ability to start running webinars with minimal risk to my ROI

Good quality presentations, without the connectivity problems

Feb 13, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good quality downstream presentations. without the connectivity problems we've experienced with Team Viewer and Go To Meeting.

I believe part of the improved quality is down to the presentation being received only as there is no video or audio back from the delegates taking up bandwidth. Delegates can type-in questions via a Chat box which works well.

Cons: The interface is not immediately intuative - trying to find which 'room' to do the things you needs does not at first pass seem to make sense. However, once established, like any piece of software once familiar the issues disappear.

Overall: For remote training of sales personnel this has been a huge increase in productivity.

We will add end-user training programs as experience develops.

What Stripe is to web-based payment processing, LiveStorm is to live webinar software

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After months of searching for a simple, easy-to-use webinar software, we finally stumbled across LiveStorm. Killer platform. Way better than everything else we tried.

Equally as important to us: they've have great customer service. We've been very methodical in making our decision over the last few months, and they were helpful every step of the way.

They are also constantly iterating. A sign of a healthy, growing SAAS.

Cons: Price could be a little better. But it's obviously not a deal breaker. Other than that, we've found no real negatives, especially in light of webinar software alternatives.

Overall: A simple and powerful live webinar software. Something that's sorely needed in the market.

Capterra loader

New generation seminar platform !

Nov 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We can only broadcast via web browser. We do not need to download any apps. A highly successful platform.

Cons: It would have been nice if the link to the user was a special re-use. But they said they were working on it. It would have been nice to have a bit more variety in pricing.

Overall: We will use it on our own platform. We think it will be useful for our students.

Capterra loader

Easy to use and customer service is top quality.

Dec 22, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - easy and fast

- web-based

- listens it´s users

- webinar-room can be customized

- for customers it´s fast to register

Cons: - features like media on replay, Facebook and Youtube live are on the table or under beta

- they recommend not to use firefox.

Overall: Web-based, easy and fast to use. So it saves time and effort, and we can focus better on our main tasks.

Very simple to create a webinar, very simple for attendees to join.

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How user-friendly that platform is. I've used a few webinar programs out there and by far Livestorm takes the cake. Easy to use, friendly customer service and very easy and simple process for attendees to join webinars.

Cons: Can't figure this one out yet.

Overall: Easy to use, great interface, great quality...Great everything.

One of the best webinar platforms out there. Easy to use and great customer support!

Nov 06, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use as a host but especially for people viewing the webinar. No irritating pop-ups and great user interface. It's also convenient that Livestorm provides landingpages and standard emails to subscribers.

Cons: There isn't a translation in my language at the moment, but the customer support told me it was coming soon though. They are also working on a function to add a specific call to action at the end of the webinar.

Overall: Good quality for a decent price. An easy way to help our customers and getting more sales.

Vendor Response

by Livestorm on December 18, 2017

Thanks for the great review Katja! Good news, the translation is ready :) The CTA at the end is still in the pipes. Just a matter of weeks now!

A great first experience of organising webinars for our customers

Apr 04, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use

Great support on hand

Simple interaction enabled with attendees

Cons: Only being able to have one email address linked to the account

Overall: Livestorm is easy to navigate and makes the process of planning webinars for our customers a simple task. The various ways to interact with attendees, such as polls and questions, will allow us to find out more from our customers and interact on an even more personal level. The default emails also remove the headache of scheduling our own email reminders, and the option to run as little or as many of these as you like gives you more flexibility.

Vendor Response

by Livestorm on December 18, 2017

Hi Melanie, thanks for the great review :) The team management feature is planned for early 2018. We'll let you know once it's ready.

Great, user-friendly product that serves our business needs

Nov 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Very intuitive and easy to use. Lots of customisation options available which works well for us. Automated emails and reminders are really useful, and again, can be customised to suit us. Customer support is great and has been on-hand throughout to help.

Cons: Would be great if the session filters stayed in place until amended, as they revert back when navigating away from the page. Would also be useful to see exactly what time an attendee joined and left the webinar, rather than just a percentage attendance rate. And an Intercom integration would be a big bonus :)

Best webinar platform at the moment

Aug 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fully featured and intuitive interface. Much like the automated emails and reminders that the system sends to registered users. Good value for money and backed up by a driven team. We have held 4 webinar events so far and reached customers and prospects across the world. Next step is to integrate it into our CRM system. very excited by this webinar platform!

Cons: nothing at this moment. This dumb review platform is now forcing me to fill 100 characters..... where can I review capterra? This is so annoying....

Overall: Reaching out to our customers and prospects in an effective and attractive way

Best performing tools for webinars, no installations required for anyone

Jun 28, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that works in browsers, nobody has to download annoying programs or do complicated setups. Fast and easy to create an account and start using it.

Overall: Bigger conversions on webinars from people that registered to people that joined the webinar

Capterra loader

A very good webinar platform

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I tried several webinar platforms and finally chose Livestorm. This is very easy-to-use : the interface is intuitive and you can set up the webinar very quickly.

There is a lot of features : webinar recording, real-time polls, automated emails reminders... More, you can customize almost everything which is a great advantage.

Finally, the support team are very helpful and responsive : they're always ready to help and give good advices.

Cons: You can't add new e-mail but still you can customized it.

Vendor Response

by Livestorm on January 29, 2019

Hi Lauréline,

Thank you so much for taking the time to submit this review. We are very happy to hear that you're having a great experience!

Regarding the ability to add custom emails, this feature is requested by some of our other users as well, so we hope that we can work on this soon. We've added your vote for this feature and we will keep you updated for any developments!

Please don't hesitate to get in touch with us if you have further feedback (or if you need anything)!

Best,
Elif

Clean interface, easy to use

Jun 30, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Branding is great (putting your own logo on it), clean interface, easy to use, both for organiser and for participant.

Great that you can share your screen (Google presentation) and at the same time can show polls and Q&A. What I also like is that you can work with multiple monitors, share one monitor with the audience and on the other monitor have LiveStorm and the 'presenter view' of Google Presentations, including your notes that you made for each screen.

Cons: There's no "close" button for the webinar, chatbox, Q&A and video remains open if you've left the room yourself.

Would have loved a 'both sides' Q&A to make webinars more interactive, not only participants can ask questions to presenter, but the other way round too (with answers in the Q&A window). But I haven't seen any software that can do this.

Overall: Quickly setup new webinars

Vendor Response

by Livestorm on December 18, 2017

Hi Paul, thanks for the great review. This is great feedback, our product team is already on it.

very great, though some technical things can be improved

Jul 05, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to use, simple to set up, love the chat feature and questions section, amazing customer support.

Cons: Sometimes the app crashes, switching screens can take a while, wish we could upload a previously recorded video

Makes Webinars Easy and Intuitive

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Easy to get started

- Quick to set up

- Works great in the browser without the need to set up lots of software

- Interface is very streamlined

Cons: - Analytics could and should be improved

- More flexibility and control over invite emails

- Some smaller additional features

Overall: Livestorm makes it easy to set up professional webinars very quickly. The complexity is low so you get to focus on the content not on all the stuff behind the scenes. The feedback from our customers was great as well. We never had a webinar fail or had technical difficulties either.

Very Helpful softawre

Feb 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact of being easy to use is the most thing i like in Livetorm

Cons: The quality of the image is the least thing i like in this software

Very good overall experience!

Feb 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've loved the ease of preparing a webinar; the high quality of communications toward invitees and the quality of sound and video.

Not yet tried but also integration with CRM software is a very great feature

Cons: A very starting plan for solopreneurs or small business that don't need, at least not immediately, 100 live attendees

Capterra loader

Just did a free trial to start, but overall a very positive experience

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the ease of use and the overall functionality. I especially like the fact that they pulled our branding from outside sources so I didn't have to create registration pages from scratch. It was very seamless to get up and running.

Cons: The only caveat that I see at this point is when I shared my screen, but was still viewing the webinar controls, I got this "Inception" effect. Like a picture, within a picture, within a picture, and so on. It only happens when I am on the control viewer and showing my screen.

You got almost everything that you need to make a modern webinar

Nov 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: LS is very user-friendly, even some of my colleagues that are first time playing with it, they can easily get the job done.

Cons: LS should empower the polling feature, at least let the voters to change his answer, you know, sometimes voters may accidentally clicked the wrong ones.

Overall: LS is very user-friendly, even some of my colleagues that are first time playing with it, they can easily get it done.

Running LS don't need to install anything, just need a chrome browser (or a modern browser as claimed) can do. This is very important for me, as most of my corporate clients don't let their staff to install plug-ins or add-ons or software into their PCs, so web-based is actually a great advantage for me.

Sharing or inserting a media file is easy and convenient too, I can do it during the webinar. Unlike some other platforms that I need to upload all media files to the system in advance, and I can't add files during the webinar. So LS did a great job on this.

Capterra loader

Finally webinar software that's well designed, easy to use and "just works".

Nov 03, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very well designed, intuitive UI, that's super easy to use. The ability to share a company page with a list of up-coming events is a really nice touch and the overall customization/branding options are great.

Cons: Only downside is the lack of ability to invite team members to host their own webinars on your account.

Overall: We're now able to run group product demos that are high quality and easy for leads to sign up to. We couldn't do this with other software as everything else lacks the features and the price point.

Capterra loader

A great, and easy to use system aiding our customer success team in further delighting our clients.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's super easy to use and simple structure.

Serves as customer success tool, as well as lead generation for enticing potential clients.

Great chat/question features

The 'go on stage' features makes for great all team involvement.

Cons: The team log in capablities are limited, but we managed to still get everyone involved - other than that, a solid system.

Overall: Lead generation and comunicating our USP's to clients, whilst also information sharing on how to use our own system.

Capterra loader

Really easy to use, handeling almost everything for the webinar

May 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That it takes care of subscriptions of users, analytics, ... Livestorm sends our users automatically mails that they can add the time slot to their calendar. An hour before it reminds them, and 5 minutes before to go to the webinar also that it sends the recording to everybody. (show ups and no shows)

Cons: I do have some small hick ups in the webinar experience when using the beta HD feature. But the team responds well and helps me quickly.

Very smooth, incredibly easy to use.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Everything is very straightforward. Instead of jumping through hoops, Livestorm allows you to focus on the actual webinar instead of the hassle before or after.

Cons: Recording quality. If this would be Full HD, that would be wonderful! As it stands, it's 720. Minor gripe, though.

Overall: Getting customers up to date with a webinar is incredibly easy using Livestorm. By taking the headache out of the preparation process and the technical side, it allows us to focus more on the actual content.

Great software and smooth video and excellent audio

May 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, connect and great quality overall. Service is good as well.

You receive followups email all the time. You can sense that they are really interested in you, and be knowing if you are doing fine.

Cons: Can't think of anything. I mean, the first time I used it I was a bit lost and could not find the Start Webinar option. Maybe They could have had it bigger or vibrate or something.

Awesome Software

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked the registration page which can be customized quickly and mobile-friendly as well. Another thing, I liked autoconfigured email templates (invitation/reminder/watch replay) and these adopt the design of registration page automatically.

Cons: I justed started using this software and I don't have the issue. But, I would recommend adding more options to customize email template.

It's very easy to use and the connection quality is geat.

Sep 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is one of the most easy-to-use softwares we as a company have ever used for our monthly webinars.

Overall: Thanks to livestorm, we could reach our feelancers and publishers on a broader platform and get them informed about our innovations and systems.

Just fine!

Mar 20, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: They have an amazing support. I love their landing page the emails and they have a perfect reminder as well.

Cons: Sometimes it's not as easy as the way I want it to be. There are issues in the page and cannot be verified.

Excellent product

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, intuitive interface, great video and sound quality with no delay, high-quality recording

immediately after the webinar, and excellent customer service.

Cons: Small suggestion - to apply a direct link to the webinar room without the necessity of the participant to register the webinar in advance.

Overall: Easy and smooth webinars, zero delays, zero problems and great service.,

Great Webinar Software

Jan 14, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I can't recommend it more. I have used it for several sessions and the software is very reliable. I love their replay feature.

Cons: The lack of integrations with additional CRM.

Vendor Response

by Livestorm on January 15, 2019

Hi there, thanks for your review!

About the integration with CRMs, we have big plans to address this as soon as we can. We'll keep you updated when we have more news to share!

Thibaut and the Livestorm team.

A great webinar solution

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - A great online customer service, an online chat to ask all your questions with an almost immediate response

- Very intuitive and easy to use for beginners

- Lots of funcitonalities that allow to follow all the key indicators of your webinars

Cons: The plateform is exactly what I was looking, so I don't have anything I dislike about it

Livestorm is a clean interface for anyone using webinars.

Oct 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User interface is awesome. So easy to get webinars started. Also, most people have no trouble accessing our webinars. Ease of use.

Cons: Still working out some small bugs but the team is very responsive to your issues. Conversion tracking is huge for me because I run ads - they are working on fixing this. Hoping the browser capability will grow.

Livestorm, the most beautiful webinar tool

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity of the tool, it's so intuitive and easy to use.

Cons: The fact that reporting post-mortems isn't available yet.

Very comprehensive webinar provider. Excellent customer support!

Jun 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use and adapt

Excellent Support

Customizable features (E-mail reminders, forms, registration page, branding)

Powerful analytics features

Effective and instant engagement

Cons: Some connectivity issues for 1 or 2 attendees. But that's just a detail and may be a problem occurred by attendees.

Good looking, modern choice for webinars

Jun 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the most user-friendly and professional (not legacy) software we've ever tried for webinars. Well done!

Cons: I look forward to a more simple way to create recurring evergreen webinars, but our current workaround works well.

Overall: Well run webinars, analytics, and happy customers :)

Capterra loader

Very convienent and easy to use

Oct 17, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer experience is fantastic : the website is well-designed and the customer support is efficient.

Cons: It's a shame not to have video replay when you upload a document to illustrate your webinar. You have to share your screen in order to record a video.

Capterra loader

Has made webinars easy for me!

Jan 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very simple for me to use and set up. The user experience is very friendly and intuitive. Everyone on my team has found it useful!

Cons: Think there are a few features missing that would put this over the top, but nothing big comes to mind. Having multiple presenters would be a nice to have.