--- title: "Livestorm Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Livestorm the right Webinar solution for you? Explore 400 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153937/Livestorm/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Livestorm 4.7 (400) [View alternatives](https://www.capterra.com/p/153937/Livestorm/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Livestorm Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews AJ Aja Nurse J Communication OfficerCivic & Social Organization, 11 - 50 employeesUsed the software for: 1-2 years. “The engagement tools—like chat, polls, and Q&A—helped make our sessions more interactive, and attendees could join instantly without downloading anything.“ May 8, 2026 ND Nolan D Client Experience ManagerStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years. “If someone outside your organization is joining as a presenter/speaker the meeting format is incredibly unreliable.“ February 16, 2024 bb bulent b Sr. DirectorMedia Production, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It was helpful that the instant replays and analytics dashboards were able to identify when I dropped off, which is priceless.“ July 16, 2025 ND Nolan D Client Experience ManagerStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years. “Ruins events and makes your organization look unprepared.“ February 16, 2024 AJ Aja Nurse J Communication OfficerCivic & Social Organization, 11 - 50 employeesUsed the software for: 1-2 years. “The platform was easy to use, fully browser‑based, and reliable for both small and large audiences.“ May 8, 2026 FK FRED K Students' PresidentHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “Maybe in poor network areas we encounter some disconnections.“ May 9, 2024 FK FRED K Students' PresidentHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “Quality virtual classroom attendance through tremendous and quality LVS, screen capture, BIM chatting rooms and audio,and video conferencing.“ May 9, 2024 ND Nolan D Client Experience ManagerStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years. “We are looking for alternative options that will be able to provide that. Plus they are incredibly expensive.“ February 16, 2024 ## Showing most helpful reviews Showing 1-25 of 400 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ron H. VP Marketing Internet Used the software for: 1-2 years ### "Best live event platform out there" June 30, 2021 5.0 Honestly incredible. I love the platform, really like the whole vibe of the company and the people I got a chance to work with from Livestorm were kind and patient. Pros Livestorm is easy to use, easy to integrate with our tech stack, and support is probably the best I've seen on any SaaS tool that I use. Cons There are some missing features, but nothing major. Currently we're mostly doing webinars and other live events and it is great for that. Some advanced features like splitting the audio recording will be nice, smoother integration with HubSpot (we use Zapier now) would be nice. But these are pretty small things. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) A friend of mine told me I should check out Livestorm because it's better, I did, and he was right. Review Source JP John P. Director of Sales and Marketing Renewables & Environment Used the software for: 2+ years ### "Are You Looking for a Simple to Schedule & Host Webinar Cloud System? I Recommend Livestorm for SMEs " September 19, 2026 5.0 My overall experience with Livestorm since 2024 has been positive when it comes to video conferencing + participants management. Pros Creating on-demand videos for real-time engagement across departments in my organization is what I like most about Livestorm. Cons Webinars have been easy to schedule and host with Livestorm without facing technical challenges on my user-end. Switched from [BigMarker](https://www.capterra.com/p/167140/BigMarker/) BigMarker focuses more on virtual and hybrid events, that’s which I switched to Livestorm because it combines events management and video conferencing features. Review Source HT Hanna T. Communication Manager Medical Devices Used the software for: Less than 6 months ### "DON'T subscribe to Livestorm!!!" December 8, 2020 1.0 \- It is very difficult to run a video from a Powerpoint presentation on the platform, the sound simply doesnt work. You have to download other softwares and have a very special organization to make it work. Of course when it's your first webinar and you have no idea what the hell is going on... you are happy to be organized and rehearse as it took us 24hours to figure it out, thanks to the ZERO HELP from customer service! - Sometimes... you don't know why or when... your speaker's Powerpoint presentation wont work on Livestorm. It will only be a black screen... For NO REASON AT ALL!!! Just that the platform is not technically ready!!! Again, we were luck to rehearse in advance but I lost 48hours of the time of a very important surgon who was my speaker and stressed out a lot about this technical problem, she went to buy new webcams, eternal microphones.... we even payed for 12hourse help from a technician to go see her in Israel and try to figure it out!!! Nothing worked! Of course NO CUTOMER SERVICE was answering my complaints except only one hour before the webinar to tell me that it wasnt a fixable problem... I had to PAY AN OTHER SUNSCRIBTION TO ZOOM 1 hour before my webinar and send the new link to all my participants... of course it worked perfectly on zoom in one second! I cant tell you how disapointed I am in Livestorm, I have no trust in them anymore, I am complaining to everyone about it and cant even get an answer for the customer service ! Pros The design of the software is nice. We chose it originally because it is a French company. Cons This software is not ready to be used for the general public. I have had many technical problems that completely enabled my webinar to start, mostly because of incompatibility with Powerpoint presentations. Powerpoint presentations are often at the core of a webinar... there CANT BE ANY INCOMPATIBILITY! Also, there is NO COMPETENT NOR ACTIVE CUSTOMER SERVICE. I am paying 2500 dollars a year to speak to a chat bot and maybe have someone answering my questions 24hours after I need an answer!!! ALSO, it is extremely EXPENSIVE, has no cost flexibility, if you need only one month webinar with more than 250 subscribers you have to pay for the whole year Reason for choosing Livestorm I chose Livestorm over any other product because it had good reviews and it is a french company. But I now have to go to ZOOM and PAY 2 SUBSCRIBTIONS because Livestorm wont answer any of my complait emails!!! There is no problem on Zoom, it is a much better platform where you can have peace of mind! Review Source Response from Livestorm February 17, 2021 Hi Hanna, We are truly sorry to read about this experience. Our platform at that time only supported sharing PowerPoint slides via screen sharing, rather than sending. Moreover, we are sorry to hear that our customer service did not meet your expectations. After examination, our Support team worked closely with you and was in touch within 1 hour of your first correspondence with us. We apologize if this was not sufficient. With regards to our pricing plan, it's our mission to be as clear and transparent as possible. As outlined on our pricing page, we offer the ability to choose between annual and monthly plans. There's also options to further customize your plan. We were sorry to hear about this experience and after discussion in December, our Support team had provided you with a full refund. We reviewed your comment again carefully and we'll take it into consideration to continue providing our customers and users with a great experience. All the best, Daniella from Livestorm RB Romona B. Marketing Head Human Resources Used the software for: Less than 6 months ### ""User-Friendly and Easy to Use, with Excellent APIs"" August 19, 2026 5.0 We didnt use directly, we used API integrations with zapier and it was easy plug and play, earlier we used zoom where this was a challenge Pros User friendliness and ease of use and best is APIs and tool which are native gives more engagement like polls Cons Pricing is a little higher end, for small teams who are just getting starting, and seat wise pricing makes it even more harder Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Integration issue and no engagment options were there Review Source Enrico D. CEO Broadcast Media Used the software for: Less than 6 months ### "Perfect Webinar platform" June 3, 2020 5.0 We use livestorm in a daily case. Producing live-webinars works fine. Also a lot of daily webinars up to 200 participants to very different themes and attendees works. A big feature is also the extensive automatisation possibilities. Pros It is easy to use, has an enormous compatibility and some outstanding features. Cons The compatibility mode for bringing attendees to stage could be a little more relaxed. It doesnt work also on iPad pro as a "Mobile device". Alternatives considered [Jitsi](https://www.capterra.com/p/162665/Jitsi/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Reason for choosing Livestorm The whole package including stand-alone-tab "Questions" Switched from [Demio](https://www.capterra.com/p/165411/Demio/) Supplier, hosted in France - DSGVO / GDPR! Review Source Ouali B. CEO Education Management Used the software for: Less than 6 months ### "Favorite tool we use at WebCongress for our clients consulting and training" December 12, 2022 5.0 Pretty amazing, we use it when we have big groups for bootcamp digital marketing trainings or 1:few consulting sessions with our top clients (banks, gov, comm and retail). Pros Clean design, easy to use and very intuitive. Our favorite part of it is the automatic recording and replays! Cons Maybe more integrations with other majors platforms. Multi-languages would be nice to have more too. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Livestorm privacy, branding customization, the user experience and for the Speed! Review Source Elizabete A. Product Marketing Manager Computer Software Used the software for: Less than 6 months ### "Great of online webinars " March 28, 2021 5.0 Great tool for our purpose - new feature launch webinars, including demo and Q&A. Easy signup for our users and opportunity to have the on-demand webinar recording. There are a few cool integrations we would like to try out as well with the future webinars. Pros We used Livestorm for new feature launch webinars. We were looking for a webinar platform that would have the possibility to have interactive webinars with the option of inviting users to speak on the stage and ask their questions. Livestorm delivered just that. Cons They offer UTM tracking for signups but it is only visible after downloading the csv file. For some reason, the main dashboard UTM cells were empty. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[WebinarNinja](https://www.capterra.com/p/191881/WebinarNinja/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing Livestorm Livestorm had the best price vs. performance ratio for our use. Review Source Alex F. Digital Marketing Manager Biotechnology Used the software for: 6-12 months ### "Easy Webinar Software" September 11, 2019 5.0 Pros Ease of use Integrations Quick customer support Cons Would like to have better management of people who join webinars (bulk export from all webinars, CRM, ...) Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Reason for choosing Livestorm Webinars don't require users to download any software Review Source VR Verified Reviewer Communication Officer Civic & Social Organization Used the software for: 1-2 years ### "Smooth and Reliable for Hosting Webinars" May 8, 2026 5.0 My overall experience with Livestorm was very positive. I used it from 2023 to 2024 while working as a Communications Officer at the Center for Research‑Action on Race Relations (CRARR), mainly to host webinars and online information sessions. The platform was easy to use, fully browser‑based, and reliable for both small and large audiences. The engagement tools—like chat, polls, and Q&A—helped make our sessions more interactive, and attendees could join instantly without downloading anything. Overall, it made managing and delivering webinars smooth and professional. Pros What I liked most about Livestorm was how easy it was to host webinars without requiring anyone to download software. Everything ran directly in the browser, the interface was clean, and attendees could join instantly. The engagement tools—like chat, polls, and Q&A—worked smoothly, which made our sessions more interactive and professional. Cons What I liked least about Livestorm was that some of the advanced features—like detailed analytics and higher attendee limits—were locked behind paid plans. The free version was good for basic webinars, but it felt limited when I needed more flexibility or larger events. Review Source SW Shiloh W. Senior Human Resources Business Partner Human Resources Used the software for: 2+ years ### "What’s Livestorm? Consider my Insight to Know More Before Implementation " January 14, 2026 5.0 Livestorm not only enhances video conferencing but also nurture leads by capturing customer data which I sync to our CRM tools to help close many deals. Pros Livestorm makes it super easy and straightforward to run multi-track events and webinars with branded landing pages which shines during new product launches. Cons Livestorm has been a perfect tool whenever I turn to it to carry out video conferencing, lead generation and webinar scheduling. Review Source CK Cassie K. Marketing Manager Computer Software Used the software for: Less than 6 months ### "Technology that enables the process" June 10, 2020 5.0 Livestorm has been amazing. We are an IT company, who wanted to promote our knowledge via webinars. We had never done webinars before so it was a steep learning curve. We chose Livestorm because it had a modern interface, and because it was easy to learn, and also the technology automated the process of successful webinars - ie creating emails, automated branding. Pros Ease of use, automation of process, lots of documentation. No plug ins. Cons There really isnt anything we dont like about this software. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing Livestorm Modern interface, automated webinar development, process, no plug-ins, easy to use and easy to learn. Lots of good documentation. We subscribed and were up and running with hosting complex webinars that included sharing ppts, live technology demos, within a few weeks, with no hitches. The other solutions were either overkill for what we needed, seemed old-school and too complex to learn, or didn't automate the webinar development process. Review Source JB Jake B. Director of Administration Marketing and Advertising Used the software for: Less than 6 months ### "Overall Solid Product with Great Connectivity" April 27, 2020 4.0 We started doing webinars to discuss Recession-Proof Marketing. We report on the Return on Marketing Spend (essentially ROI) for our marketing programs, and we needed a platform to discuss how to do that, both for informational purposes and lead gen. Pros Livestorm is great platform for webinars. They beat competitors like Demio by allowing you to customize the email notifications - both timeline and templates. Also, their Polling functionality allows for multiple selections; Demio only allows you to select one option at a time. Same functionality holds true for Custom Forms. Their integrations are also great. We have it connected to Pipedrive, where it searches first to avoid duplicates, and webhooks (which everyone should always offer). We've also connected it to Google Analytics - more on that in Cons. Cons Unfortunately some of the tracking gets lost on custom emails. Also, the platform can be a bit difficult if you are a user trying to attend a webinar organized within your account (there's a drop down, but I seem to be the only person on my team who can find it). Also, I've had issues with turning off the notification sounds. I can click the button; sometimes they don't stop. One place Demio was better (I vetted about a dozen software options - it came down to Livestorm and Demio) was in onboarding. They have a fantastic walk through when you sign up. Alternatives considered [Demio](https://www.capterra.com/p/165411/Demio/)[TrainerCentral](https://www.capterra.com/p/238959/TrainerCentral/)[ON24](https://www.capterra.com/p/158766/ON24/)[WebinarNinja](https://www.capterra.com/p/191881/WebinarNinja/)[WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/) Reason for choosing Livestorm Demio: onboarding was good, but flexibility wasn't there with emails, polls, forms, etc. GoToWebinar: had issues with ChromeOS (our primary operating system) and weaker integrations overall All Others Listed: missing too many features Review Source KM Karel M. Freelancer Computer Software Used the software for: 1-2 years ### "My Experience with Livestorm" June 27, 2022 5.0 A great alternative to Zoom Pros Tired of using Zoom? Livestorm is a great alternative Easy to use and host meetings There is a free version for those unsure about it Cons You need a good stable internet connection or you may run into issues Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Looking for other software to use other than Zoom Review Source bB bulent B. Sr. Director Media Production Used the software for: 1-2 years ### "Gave me real insights for follow‑ups" July 16, 2025 5.0 Pros Livestorm produces a finished branding, calendar invites, CRM synchronisation and replay capability. It was helpful that the instant replays and analytics dashboards were able to identify when I dropped off, which is priceless. Cons When I went to switch screen share back to the video of the speaker it took a couple seconds to freeze and that was awkward. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: Less than 6 months ### "All-in-one tool for meetings, (automated) webinars, events. Livestorm covers a lot." August 8, 2021 4.0 Overall this is a solid tool for running different kinds of events/meetings, at a price that is correct for the features and service that you're getting. I would definitely recommend it if you're looking for a multi-purpose tool for your business. Pros I like how you can use this tool for different types of meetings like normal video meetings, webinars, virtual events, automated webinars. You don't need multiple tools when you have Livestorm. This makes marketing easier as you can do everything from within one dashboard. The user interface is clean and modern. I like it and it makes using this tool a breeze. I also like the interactivity that you can add to your meetings and events, thanks to chat, polls, guest speakers/presenters, Q&A and other features. You can really spice up your event with these tools. Cons While overall this is a good tool, I think the email notification functionality can be improved so that you have more control over the emails (reminders and other emails) that are sent out on your behalf. I'd like to see a "raise your hand" feature for attendees as well as having the ability to control the look & feel of the webinar/meeting environment (branding). Review Source PW Pia W. Global Product Manager Biotechnology Used the software for: Less than 6 months ### "An intuitive, cost-effective platform with great customer support" September 7, 2020 5.0 It has been so much less stressful to hold webinars, and has encouraged us as an organisation to set up and carry out more. Pros It's intuitive to use - you can set up and custom design a webinar in minutes, even if you've never seen the platform before It has great integration options It's easy for speakers to access, and it's easy to make people speakers during a webinar It has all the tracking options you would expect to get with a webinar platform It's a cost of the price of the webinar platform we were using Customer support is excellent Cons It would be nice to have a private chat function for the hosts/guest speakers during a webinar - this would allow the hosts/guest speakers to discuss which questions to answer live, which to take off-line, and what order to go through them Review Source Kate B. Content Marketing Manager Computer Software Used the software for: 6-12 months ### "Wonderful for Webinars, Less Great for Bigger Events" March 7, 2022 4.0 It's fantastic for webinars. We host a few webinars a month in Livestorm and it's easy to use and affordable. Best solution for such a simple use case. Pros Livestorm is affordable and intuitive and it's probably my favorite introductory software for webinars. It's so easy for people on your team to use and it automates your event communications and allows you to have webinars available on-demand as well. Cons There are some features that I know are features but feel like bugs. For example, when you use the event automation to play videos in succession, there's an issue where it'll play two audio feeds simultaneously so it sounds like an echo. And also, if someone joins partway through a session, the video feed will start from the beginning but the chat feed is in real time so it's not synced up. Alternatives considered [ON24](https://www.capterra.com/p/158766/ON24/) Reason for choosing Livestorm Way more appropriate for our use case Review Source Corey H. Associate Marketing Manager Used the software for: Less than 6 months ### "Livestorm is the only webinar platform I trust. Best experience so far with webinar software." November 27, 2017 5.0 Peace of mind. Most successful webinar to date. Ease of use. All the features and functions we want. Pros The process as a whole is very well rounded. Customer rep does a great job of making sure you're all setup and ready to go for your first webinar, learning the system (which is very simple), making sure to take care of any and all questions promptly. You can tell they care. When we had problems with other webinar software, we wouldn't get a response for days, and then would get a vague response with a link to a FAQ page. Customer rep and the team are very helpful and personal. I love that it's browser based, so neither myself nor attendees need to download anything or run anything. It makes the whole experience much smoother. It's almost like tuning into a podcast. Another thing I like about it is how easy it is to make a great landing page. That was important for us. Another thing is the ease of analytics. We can easily track UTM parameters and track performance of shares with the team, partners, and on different channels. Also, once you're in the webinar room, everything is so simple and easy to use. This is the biggest difference for us. For most platforms, once you get into the webinar room, everything is clunky and unintuitive. The webinar room does exactly what you want, easily, and it's intuitive. It took me about 5 minutes to comfortably do all the different things we needed to. Review Source ML Mark L. MD Events Services Used the software for: I used a free trial ### "Livestorm fills the gaps " April 20, 2020 5.0 The support team seem very responsive, but during lockdown they are not focused on improving the product, rather on making sure that the product actually works with all this increased demand. Fair enough! Pros I researched a lot of different webinar packages before choosing live storm. Some of the best features for us were the fact that you could have six different participants on the screen at once, the fact that the attendee doesn’t need to download a file, the flexibility of the registration page, and the ability to upload presentation slides. It looks slick too. Cons There are some features that could still be improved. Although it seems to be in beta-phase at the moment the ability for replays of any webinar to have presentation slides is important and not currently possible outside of the beta trial. Also, the display of upcoming webinars could be improved a lot. In other words rather than just one long list of upcoming webinars perhaps allow a list of today’s webinars, this week’s webinars, etc Alternatives considered [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Review Source CE Corne E. Managing Director Events Services Used the software for: Less than 6 months ### "Experience from the last 2 months" September 29, 2020 5.0 Great experience, easy to use and friendly support staff. Pros I love the easy functionality with bringing speakers onto stage (or removing them), playing media that you upload directly and the features with the attendees (chat, questions, polls). Cons I would like to put forward the following considerations for future roadmap: - Provide organiser with the ability to change colour of webinar room - Sometimes people place questions in the chat room. Provide Moderator with the option to move chat to questions tab. - Provide ability to delete all previous polls. - Provide ability to re-order: o Webinars on the dashboard according to alphabet, dates or own choice o Rearrange presentations in shared media o Rearrange speakers according to own choice on the registration page. - Private chat with moderators/speakers. - Provide moderator/team member to also join as an attendee on another device. Whenever I host a webinar on my laptop, I “attend” on my mobile phone to see the same experience of the attendees and then I can trouble shoot from both sides. It would also be great to be able to host more than 1,000 attendees. Would like to use the platform for hybrid events, but we cannot feed a live feed + have presenters or slides on stage. Review Source VR Verified Reviewer Events & E-Learning Coordinator Banking Used the software for: 6-12 months ### "Brilliant Software" April 20, 2020 5.0 Really pleased. Will continue to use in the near future. Pros Livestorm is incredibly easy to use. It's support staff are incredibly helpful, and it's great to see that they are constantly taking on user feedback and offering new features as a result. Cons Would be great if you didn't have to use other apps to do things like bulk import registrants as an administrator. However, I did appreciate the livestorm team showing me how to use the app (zapier). Review Source Bill M. Director of Demand Generation Internet Used the software for: 1-2 years ### "Livestorm is the perfect fit for Customer.io" February 7, 2018 5.0 Faster webinar creation and deployment. Great insights into visitors, and in-webinar engagement. Seamless integration with existing marketing activities via the Livestorm Zap. Pros My favorite thing about Livestorm is really the culmination of all the best parts: Ease of use, Responsive UI, Great support, and an excellent Zapier integration. They make running recurring weekly demos very easy. Cons The only thing I'd like to see improved in Livestorm is the ability to further customize the fields on the registration form in lieu of a custom registration workflow. Review Source MD Morgane D. Marketing and Communication Officer Computer Software Used the software for: Less than 6 months ### "The perfect definition of what a webinar software is!" April 28, 2020 5.0 We can qualify faster all attendees and define who is already our clients or not. Thanks to that, we can develop digital marketing strategy to nurture them. Pros When we decided to launch webinars, we were looking for an easy and fast using solution to attract leads from internet. We start to compare all solutions by selected the one who gather together: cost, free demo version, multi-speakers, screen shared, chat live, and mobile access. Livestorm brings all this tools and other ones we didn't expect as polls, ergonomic software, qualified data export, CRM integration, and repeatability of sessions. Cons We do webinars to qualify leads and get data easily. The missing tool for us could be the one shot data export of all attendees. It will help us to export in one time the list of attendees with a duplicate checking. Alternatives considered [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Reason for choosing Livestorm CRM integration and attractive cost. Review Source Steve M. publisher Online Media Used the software for: I used a free trial ### "Crashed Everyones Brower and they didn't care." April 29, 2020 1.0 Looks good. it unusable and presale support sucks. Pros It's not Zoom and it is brower based which would be a huge plus if it worked. Cons It crashed every single users brower. Sales support was slow to non existent. Review Source Response from Livestorm May 12, 2020 Hi Steve, this is Thibaut from the Livestorm team. I looked into your experience with Livestorm and see that indeed you had issues when running your test. Omid, reached out to clarify the results of the connectivity test you sent out. It turns out the issues were due to low bandwidth and packet loss. As such, he suggested ways to improve that. At any rate, running a second test can sometimes resolve these issues and that's what I would suggest doing if you want to give Livestorm a second chance. I totally understand that you expected a faster and more personal response from us, and this is what the team strives to provide for all users. But right now the Covid-19 pandemic has brought an increase in traffic and demand that forced us to increase response time as well as the available time to look into individual issues. We are still adapting to this situation. We appreciate your feedback and hope you'll find the perfect webinar solution for your needs, be it Livestorm or another one. Yannig R. Head of Marketing Marketing and Advertising Used the software for: 6-12 months ### "Great webinar tool if you can pay for it" April 12, 2020 5.0 Pros Livestorm is very easy to set up, provides you will a multi-language interface and has always been reliable in running live / recorded webinars. I have never encountered any major problem with Livestorm since I have started using it about 6 months back (in another company). I immediately chose it as the webinar platform for my new role. Cons It can be difficult to navigate the user interface to set-up webinars if you are not used to it (between the tabs, the different sessions etc.). It will take a couple of days for you to be 100% accustomed to Livestorm, like any powerful tool that powers marketing. 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