GetResponse

4 / 5 49 reviews

Who Uses This Software?

We offer a complete suite of simple-yet-powerful solutions, scaled and customized for small and large companies.


Average Ratings

49 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/user
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • GetResponse
  • www.getresponse.com/
  • Founded 1997
  • Poland

About GetResponse

GetResponse email marketing and online campaign management platform helps entrepreneurs build targeted subscriber lists and send high-impact newsletters, video emails, and follow-up campaigns. It offers marketing automation, responsive email design, hundreds of ready-to-use email templates, landing page creator, and useful statistical analysis tools.


GetResponse Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor

GetResponse Reviews Recently Reviewed!

I've used Get Response for two years because some of my clients requested it

Nov 15, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The very intuitive interface with easy steps to follow is what I liked the most about Get Response as well as a clear process to create follow-up emails and campaign

Cons: I didn't like the landing page building tool. It took too much time to create LP with not a very good result I must say. The settings of campaigns is not apparent enough for me either. I had to look a lot to find them.

Overall: Get Response is a powerful tool for marketing campaigns with a clear & easy to use interface

1e1ef95d5b9e5a1c5c139638173353a7

Fantastic all in one email marketing platform!

Nov 08, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The new version provides all the funnel, automation, landing pages, and auto responders I could ever need with hundreds of customizable templates.

Cons: The work flow automation and integration takes some time to learn. It would be nice to have more tutorials on the feature and how it can be integrated into your marketing.

Overall: Channels my prospects into the appropriate funnels and maintains contact information.

Takes Some Getting Used To, Overall, Helpful

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The messages send without issue, and the lists are up to date and accurate every time.

Cons: We had a problem with MailChimp not keeping an up-to-date list of our contacts, requiring us to call numerous times to have the list "refreshed", and because of that, switched to GetResponse.The lists on GetResponse can be a bit "clunky" to get used to, with search options specifically. Once mastered, however, it's not bad.

I feel mixed about the software.

Aug 08, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that the templates, overall, are easier to use than Constant Contact. I also like that they check the spam score on your emails before you send them out.

Cons: The SalesForce integration is absolutely terrible. It does not work AT ALL. Also, the customer support for it is also absolutely terrible.

Overall: Ease of use in regards to the templates, getting to see what kind of likelihood of the email being rejected could be.

The simplest and most successful email marketing platform I have ever used.

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We went from a $400/mo. automation platform to GetResponse, which is only $50/mo. Just one email yielded a 60% open rate with 2 qualified leads for a small list.

Pros: easy-to-use templates, drag and drop editing, one-click image upload, easy list import, list cleanliness checker, FREE CRM

Cons: There isn't really much that I don't like about GetResponse. Granted, it does have drip functionality with email logic, and it may not be advanced enough for certain industries/sales tactics, but I think it would be difficult to find someone in need of a solid email marketing platform that wouldn't benefit from it in some way.

so far and so good

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Get Response is the most optimal newsletter distribution system for www.hecmo.com Get Response¿s robust marketing automation makes sure your emails get to the right people at the right time. Target customers based on behavior, preferences, and previous sales. And when you¿re finished, get in-depth reporting insights to make every automated series you send better than the last.

Pros: Get Response is the most optimal newsletter distribution system for www.hecmo.com Get Response¿s robust marketing automation makes sure your emails get to the right people at the right time. Target customers based on behavior, preferences, and previous sales. And when you¿re finished, get in-depth reporting insights to make every automated series you send better than the last.

Cons: Target customers based on behavior, preferences, and previous sales. And when you¿re finished, get in-depth reporting insights to make every automated series you send better than the last.

Best Email Marketing Tool For Serious Email Marketers

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GetResponse's workflow and autoresponders are amazing! I also love the ability to create forms and customize them to fit the need of the website... even while in the free trial. With the right theme, anyone can create landing pages without the need of more expensive 3rd party tools. I personally use GetResponse for projects that are and aren't related to work, and I recommend GetResponse to all of my clients. The pricing structure is fair for those who have a small email list, and is a very powerful tool, straight out-of-the-box. You get a free landing page and webinars. GetResponse is my Go To email marketing tool.

So far it has been so good as I develop my understanding of the software and this marketing approach

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the simple interface and pricing structure. It has the typical features, but I like the flow chart style of automation as it makes it easy to see what you are creating even with large work-flows.

Cons: It is continuing to mature, so there are still some features that it does not have. However, they seem to be developing at a good pace.

Switched From AWeber + LeadPages, Value, More, Just Better All The Way Around!

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has Landing Pages, More Contacts and $4 cheaper than AWeber alone. I love AWeber too but GetResponse has taught me a great deal and it is working better professionally and financially!

Cons: Close at 5 pm Eastern, and Closed on Weekends for Phone Support...They do provide Online Chat Support in their closed hours!

Overall: A combination of Email Service and Landing Pages Combined! Plus the Tutorials leave nothing left undone! Very Impressive and Professional Company. Landing Pages are very Professional and High Converting, many to choose from and many categories to even build it from scratch.

Very Unethical Company

Apr 01, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Same like all marketing site

Cons: Very Poor Service & they threaten that they will delete the service after collecting all our contacts.

Overall: They will hold our list and put it in active state. Will not let us to delete our own list. and they will charge for it. We don't have the permission to delete our own list

Recommendations to other buyers: Don't go with them

Genuine User Review of GetResponse

Feb 25, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Affordability
Great online support
Can find info about it easily

Cons: Landing page builder templates are outdated and landing pages are not mobile responsive.
Landing page builder is a bit of a mission to use.
They do nothing about complaints.

Overall: I have been a GetResponse user for a few months now, and also joined their affiliate program.

Their good points are that the service they offer is affordable. It is excellent for small businesses or entrepreneurs just starting out with email marketing.

However, I do not recommend GetResponse as a landing page builder. The templates are outdated and not responsive. I also do not recommend their affiliate program - it takes them about 2 weeks to respond to emails, and they really just don't care.

I have dropped GetResponse's affiliate program and I plan to leave GetResponse as a user.

Recommendations to other buyers: If you are interested in using it, do yourself a favour and make use of the trial period, and then test it thoroughly. I was very passionate about GetResponse until I actually used the software for a client.

Best Nonprofit Mass Emailing Tool

Jan 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Price, easy to use

Cons: Little hard to design templates

Overall: My nonprofit had been using an overpriced online system to send out mass emails, costing us way too much for little return. I switched us to GetResponse and it has been great. With a nonprofit discount, the package is super affordable (under $/month) and the program is easy enough to use. I am very happy with the program and it is worth every penny! We have seen great results from the program.

Great value and reability

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: At first glance, it appears not immediately easy to use, but when comparing it to other autoresponders it is one of the most intuitive.

It allows you to create endless lists and send Broadcast (Newsletter) and Follow Up.

There are several ready-made templates, and you can import your own, then just insert the object and the text of the mail you want to send, choose whether to send it immediately or set a day and time in which we prefer to postpone the sending and it's done.

It is also easy to create a sign-up form to include in your landing pages. Just choose from the various templates and customize it by changing the text.

GetResponse will provide the HTML code to include in the website or page.

Reliability
-------------
This is the most important thing to consider when you choose an autoresponder.

GetResponse from this point of view is second to none, the reliability is its strong point.

It uses powerful latest-generation strategies to circumvent spam filters and to reach the email receiver.

Price and Quality
-----------------------
GetResponse offers a quality of first level at fairly reasonable prices:

The monthly subscription of up to 1000 contacts (send unlimited) costs 15 $

Great service and easy to use product.

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have been using GetResponse for a while now and so far so good. I wish the landing pages were a little easier to make look awesome, but that is my only complaint. Customer Service is stellar.

Pros: Great customer service.

Cons: Landing Pages always give me a hard time making them look cool.

Awesome app

Oct 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's a great app to buy anything n I love buying thing !!! I'm sure I will keep buying stuff n I will definitely recommend it to all my friends n family

good product

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I like how easy it is to use and navigate. Its such a good idea easy to find what you are looking for with clear categories and search engine. I read all the reviews I could see and nothing but good things were said.

good product

Oct 04, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I like how easy it is to use and navigate. Its such a good idea easy to find what you are looking for with clear categories and search engine. I read all the reviews I could see and nothing but good things were said.

Very satisfied

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: The experience was easy and smooth and not complicated , and I encourage all to try it. This site gives you access to every thing that you will ever need in day to day living.

Flawless software

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love this software it had no flaws whatsoever I love the software it was great to use an so much more

Great email service provider for solo/small business

Apr 21, 2016
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: As a solopreneur, GetResponse delivers what I need at an acceptable price point, and provides responsive service. The HTML email builder is easy to use, drag-and-drop, and comes with many usable designs.

Cons: I'm not in love with the basic interface, which is OK, but clunky. While the API is available, few other providers seem to integrate with the system - unlike Mailchimp or Aweber, which seem to integrate with everybody.

Recommendations to other buyers: In its current iteration, GetResponse is very competitive product for what it provides. I understand that they are about to launch an upgrade to their service which would compete with ActiveCampaign. This could be a very welcome evolution.

Good overall experience

Jan 22, 2016
4/5
Overall

Comments: I'm a low level user really just starting my email marketing, but I have found GetReponse to be effective and easy to setup. The drag/drop email builder great. Setting up auto responders has been a bit more difficult to grasp, and i may need to migrate to a service like Active Campaign or Ontraport for more sales or crm work. Happy with it for now, and price is right.

Pros: Interface Tutorials, help Price

Cons: Difficult to set up more complex tasks

Terrible UX. Avoid hours of frustration

Dec 15, 2015
2/5
Overall
1 / 5
Ease of Use
2 / 5
Customer Support

Comments: I've tried Getresponse recently. Having sent several campaigns I'm giving up. The learning curve is way too high... The UI / UX is atrocious. It truly sucks... for example:

In order to send a simple follow up mailing to -"people who didn't open" the first email, it requires an extensive "save search" process which you then have to repeat individually for every campaign

I'm surprised at the high feedback score here and hope I've helped save you hours of frustration by just avoiding getresponse

Vendor Response

by GetResponse on December 15, 2015

Hi Ed, Certainly very sorry to hear that this was your experience with us. We always strive to truly make your email marketing campaigns as simple as possible, so sorry to hear this wasn't your experience. We appreciate your feedback regarding the saved search terms, and will certainly pass it down the line for serious consideration. We certainly wish you all the best with your email marketing, and hope perhaps you could give us another chance in the future -- we take customer feedback very seriously. Best regards, Abby Hehemann Community Specialist GetResponse

An excellent autoresponder and newsletter service

Jul 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Getresponse has an intuitive interface, excellent support for foreign languages, and it is quick and easy to create forms, autoresponder messages, and newsletters. Having tried Aweber in the past, I highly recommend Getresponse.

Get Response Rocks!

Jun 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I LOVE Get Response for many reasons:
1. It¿s easy to use
2. There is so much training on how to use the features (videos, guides, etc)
3. The customer service team is really responsive, professional and friendly
4. Get Response conveys that they want to help me be successful. An example of this is the 3 and 6 month challenge they¿re running on how to build your list
5. The pricing is reasonable.
6. They have some great functionality that other CMS don¿t (e.g. the Mobile preview of your newsletter)
7. I really like the app so I can check my stats when I¿m out and about (away from my computer)

GetResponse Has Great Hands-On Training

Jun 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I recently went through the "GetResponse List Building Program" and have had extraordinary success in building my email marketing list. As a first time business owner, I needed the daily support and instruction videos to help me understand how best to build my list using email, Facebook, Linked In, Twitter, and Google +. GetResponse also gave me the info I needed to do other social media networks but I haven't pursued those accounts yet. They have tons of recommendations and insights on how to build your email marketing list and this is super important for new companies coming on line!
Thank you GetResponse for helping me to grow my business crazy style!
Respectfully,
Regina A. Luffey
IT Manager for the DoD
Executive Business Coach & Mentor
Washington DC 20037
regina@timelifecoach.com

Choosing GetResponse is the best decision I could have made for my business

Jun 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: the first thing I noticed after I started using GetResponse was how much time
I saved while completing the tasks for my email marketing campaigns utilizing the intuitive interface.

Secondly It is a quality product at an affordable price for those just starting out in the email marketing world The platform is smooth & user-friendly.

Also the Speed of response and always being there available is a game changer for me. GetResponse support is really fast. they are kind and knowledgable, which makes it really easy to solve any issue.

They have so many features to optimize your campaign, including web forms and social media integrations. as I was talking before about time saving, they have a feature call automation with different rules (options) that help you automate most part of your business, the only thing that i've been missing from them is one particular automation rule (option) but the good thing is they are working on it! thanks

Ohhhh and if you want to learn how to grow your list with more prospect and potential customer, check getresponse list building program it's free and a very organize program that will help you focus in specific action to reach your goal

GetResponse is simply wonderful !

Jun 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The best part of this service is the ease of designing your own mailers with highest level of flexibility. Other features are equally good.
The only issue I am not comfortable with, is non-availability of data of the removed subscribers.

Simple. Great Price. Amazing Features.

May 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: GetResponse is my favorite email service provider and the one I recommend to all of my clients and friends. I tried several other solutions first that were near the same price point, but none could compare to the simplicity of GetResponse. Simplicity is one of the main reasons I'm sticking around and why I recommend it to everyone. Even the high end solutions out there can't beat the simplicity and amazing features GetResponse offers.

my choice

May 25, 2015
5/5
Overall

Comments: In my opinion it's the best email marketing service for professionals and also for beginners. GetResponse is user-friendly and in a very good price. I would recommend it to everyone!

Pros: price, effectiveness, deliverability, ease of use

Very simple to use and great support

May 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using GetResponse for over a year now and I absolutely love it. What really won me over is their 24 x 7 chat support, which helps get your questions answered really quickly and easily.

It becomes extremely helpful when you want to get something sorted that is real simple and waiting for a response for a day or two over email is just not warranted. They are also pretty active over Social Media (Facebook and Twitter), so they are very easy to get hold even out of the GetResponse environment.

As an engineer, I really appreciate good products and I was astonished by their back-end. It¿s almost like a child¿s play, they have created a drag & drop system to make life easy and it comes in really handy if you are not that tech savvy. They also have a cool feature called ¿Inbox Preview¿ that lets you see how exactly an email will appear on your reader¿s screen considering their email client, browser, operating system, and device.

So if you don¿t have an autoresponder service or you are thinking of changing from your current one, then GetResponse is definitely worth giving a shot.

Best of the bunch

May 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Over the past 6-7 years I've experimented with most of the major email marketing services (inc. Mailchimp, Aweber, Constant Contact, Sendy, and others) through my consulting work and personal projects at Venture Harbour. GetResponse is by far the tool that I find myself recommending to others the most for a few reasons:

- Great pricing (for most list sizes it's the most affordable service)

- Beautifully designed templates & everything is mobile / tablet optimised

- Their time travel service is fantastic

- Great customer service

- Good integration with a plethora of tools & WordPress plugins

Overall, it does everything that an email marketing service should do without causing too many headaches. If you want to know more, I wrote a more in-depth review here (https://www.ventureharbour.com/getresponse-review/).

Downside:
The user interface could do with a lick of paint and a rethink from a talented user experience expert. I find the labelling of navigation and my ability to find what I'm looking for quite unintuitive.

I'd also love to see their automation service developed a bit more. As it stands it's okay but quite limited in terms of what you can automate.

RUN!

May 18, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Can't get columns to align, renders it useless if you want to look polished. Terrible spammers themselves. How can they get away with that? Don't usually do reviews, but had to warn others on this one!

Vendor Response

by GetResponse on July 15, 2015

Hi there, We are truly sorry to hear that this was your experience while using GetResponse. User experience and privacy is something that we feel is of the utmost importance, and again we are so sorry to hear this isn't what you experienced. If you have any further questions, please visit http://support.getresponse.com. Our support team will be more than happy to help.

Lots of promise but fails on the basics - like list management

Nov 22, 2014
2/5
Overall
2 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was excited to use this product as it had lots of promise with nice opt-forms, nice email templates which are quite drag and drop, A/B testing, preview in other browsers, mobile friendly templates, live chat support (I had been using Constant Contact so this was all wonderful). It does have all this, BUT as another reviewer says, it is like it has all been bolted together and there are some really illogical paths to get things done. But the real deal breakers for me have bent the list management.

1. You get charged for every contact on every list, so if you segment your lists and one person appears on more than one list, you get charged as two contacts.
2. Your list name cannot be anything pretty and it seems that it has to be unique - in that no one else who uses GetResponse in the world can have the same list name. Which means you can't call your list anything normal like VIPs. This wouldn't be so bad but people get to see the list name on the opt in form (I think that is where it is).
3. The REAL DEALBREAKER is that a client sent out an email to his "cold list", and the recipients got to see that they were on the cold list . Some where quite upset! It has only happened once, but once is enough I'd say. Still waiting to hear back from support on how this could possibly happen. So you could use it, but just be sure to call your lists something real safe.

Very disappointing

Aug 19, 2014
2/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Where to start - the interface is not really drag and drop as it advertises, to edit any component requires a series of clicks that makes using the templates incredibly frustrating. For example, you cannot even drag a text box to move it half an inch up the page. To edit a box, you can't click on it, you have to hover until you see the edit and click directly there, otherwise you get a highlighted box that you can't do anything with. It is obvious the system is really just a glorified email handler so the process does not follow a logical path for anything else, like creating a landing page and then setting up the email campaign to add users who have clicked a CTA, and starting an automation sequence. It's like having 4 different systems pieced together haphazardly. To make matters worse, the system freezes on a regular basis. This is a huge disappointment, as the concept is brilliant (one system to handle email campaigns, landing pages, forms, and surveys) but the actual system falls way flat. And if you're on a trial, forget support - they don't care at all about helping new potential customers get the most out of the experience so they will buy. Forget it, don't waste your time.

Huge Disappointment

Aug 19, 2014
2/5
Overall

Comments: Where to start - the interface is not really drag and drop as it advertises, to edit any component requires a series of clicks that makes using the templates incredibly frustrating. For example, you cannot even drag a text box to move it half an inch up the page. It is entirely based on email so the process does not follow a logical path for anything else, like creating a landing page and then setting up the email campaign to add users who have clicked a CTA, and starting an automation sequence. It's like having 4 different systems pieced together haphazardly. To make matters worse, the system freezes on a regular basis. This is a huge disappointment, as the concept is brilliant (one system to handle email campaigns, landing pages, forms, and surveys) but the actual system falls way flat. And if you're on a trial, forget support - they don't care at all about helping new potential customers get the most out of the experience so they will buy. Forget it, don't waste your time.

Pros: Great concept, lots of templates and stock images

Cons: Concept falls flat in practice, the different components do not play well with each other Extremely user UNfriendly platform, too many clicks for simple tasks Poor performance Terrible customer service

Vendor Response

by GetResponse on July 07, 2015

Hi there, We are truly sorry to hear that this was your experience while using GetResponse. User experience and 5-star customer support is something that we feel is of the utmost importance, and again we are so sorry to hear this isn't what you experienced. If you would ever be willing to give us another chance, we would do all we can to ensure that you would receive the 5-star customer service and product performance you deserve.

We got an immediate boost by switching to GetResponse

Jun 18, 2014
5/5
Overall

Comments: When it comes to sales results, timing is critical and the features in GetResponse allow me to make sure my prospects get the emails when they are in the a buying mood. Of course all the cool features in the world mean nothing without deliverability so I ran tests and am happy to report that GetResponse has excellent deliverability.

Pros: The mobile friendly templates, timing features, list management functions and great deliverability made GetResponse and excellent choice for our company.

Cons: The interface takes a little getting used to but the features are well worth taking a little time to get familiar with the system.

Nov 22, 2017
5/5
Overall

Oct 24, 2017
2/5
Overall

Sep 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Feb 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Feb 05, 2017
5/5
Overall

Oct 07, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Sep 24, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

May 26, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

May 02, 2016
5/5
Overall

Jan 26, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Nov 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Sep 15, 2015
2/5
Overall
1 / 5
Ease of Use
5 / 5
Customer Support
3 / 5
Value for Money