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GetResponse offers a suite of email marketing tools designed to deliver tailor-made offers to your contacts when they’re most active. You can build an effective email marketing strategy in a just few simple steps, without breaking the bank.
Provider
GetResponse
Located In
Poland
Foundation
1997
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Videos, Webinars, Live Online, Documentation
Support
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat
We offer a complete suite of simple-yet-powerful solutions, scaled and customized for small and large companies.
Content Source: GetResponse
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Reviewers highlight GetResponse's strong email deliverability and efficient email scheduling, which help them manage their email campaigns effectively. They also appreciate the platform's customer support and the ability to manage large email lists with ease. However, some users express concerns about the customer service response times and the occasional rejection of email lists, which can disrupt their email marketing efforts. Additionally, the pricing is considered high by some, particularly for those sending large volumes of emails.
Users find GetResponse to be a comprehensive and cost-effective email marketing tool that offers a wide range of features to enhance their campaigns. They appreciate the platform's ability to streamline lead generation and segmented email marketing, making it easier to maintain relationships with their audience. The user-friendly interface and dependable deliverability are also highlighted as key benefits, making GetResponse a valuable asset for businesses looking to improve their email marketing strategies.
Pros
Their ability to integrate with other systems to give us end users a pleasant experience, goes without saying because to me they're the best in the market.
I loved the 500 free subscriber plan and also how easy it is to set-up marketing automations. I love the ability to send broadcasts at the best time the recipient would open them.
I love their consistency through the years and they have made their affiliates alot of money - recurring income is amazing with them.
This is a very affordable and straightforward software that is great for sending bulk email to your audiences. I enjoyed the simple UI and specific features that allowed me to meet all my needs.
Cons
Now I ve to block my card with all the problems that this issue will provoque to me. The customer service was slow and not efficient.
Getresponse do have two problems i think they should look at. The loading time is slow.
It seems very b2b focused...so b2c recipients with Gmail or Yahoo addresses get blocked. They seem very worried about getting shut down if they allow users to include emails with a hint of concern.
All the emails go to the promotion section and there is no way to go inbox not to get lost.
Most Recent Video User Review for GetResponse
SEE ALL VIDEO REVIEWSHi Rebecca, We're so grateful for your wonderful feedback! Your testimonial means a lot to us, and we appreciate the time you took to share your thoughts. We're eagerly looking forward to continuing our collaboration in the future. 😊 Best, Mariana
GetResponse Review: Simple, Great Pricing & All Around User Friendly.
Rebecca S.
"Everyone needs Get Response "
Overall: I really like Get response. I'm glad that I'm able to engage with my audience. Automation is a game changer for any business. I love to automate email campaigns, and get leads.
Pros: The thing I like most about Get response is, it's an online tool for automation & email marketing. It help my business engage with my audience.
Cons: There was not a anything I didn't like about Get response. It was user friendly and easy to use.
Vendor Response
"Get the Best and Honest Review Response Get Response Review"
Overall: Email Marketing Campaign & Sales Funnel Builder
Pros: The advantage that I like about Get Response is that it has super complete email marketing platform features. Get Response has provided you from the start with your needs as a digital marketer, including creating landing pages, websites, email campaigns, list building databases, email campaign automation, artificial intelligence and others. The product is also very easy to use, very user friendly, looks simple and simple, so it is very easy for this software to integrate with all my business needs.
Cons: the price is quite decent, tools that are still too rigid in drag and drop in making landing pages or websites
Vendor Response
"BAD EXPERIENCE AS AN AFFILIATE: COMMISSIONS NOT PAID"
Overall: I have been their customer long ago and tried to start being their affiliate, inspired by some marketers online. I referred a friend of mine as a test, and commissions initially were paid. Then, WITHOUT any prior notice, they simply stopped paying commissions, they deleted the customer from my referral panel BUT they still charged her, and she is still their customer. So I reached out the support for an explanation: initially, after days of investigation, they replied that the customer still existed and commissions were pending, which was false. After posting screenshots of my panel which clearly displays ZERO customer and commissions, and waiting other WEEKS for an answer, they replied that there was a violation of the terms: "The Affiliate is not entitled to the Commission for the purchases of the Service through their own referral link". Which, again is COMPLETELY FALSE: the customer is a friend of mine, with her credit card, her company, her name and surname and she is a different person and entity and she has not used anything (nor mail, credit card etc) related to me. It seems a tricky way to not pay a tiny commission and respond with weeks of "investigation" delaying which at the endpoint resulted in a false accusation. UPDATE After multiple attempts, and even the customer wrote to them that she is a different person, with HER COMPANY, and using HER DIFFERENT CREDIT CARD, they refused to pay the commission, claiming that they have "other evidence" of something not specified (I hope that they understood that we are not the same person at least). It seems a hideous attempt to not pay a commission leveraging false accusations and claims. No matter what proof we bring (even if the customer has a registered company), they refuse to pay and they answer AFTER DAYS.
Pros: Interface and user initially friendly experience.
Cons: Lack of support and lack of evidences they carry to not pay commissions
Vendor Response
"Be careful when using their services!"
Overall: I liked the software but their support is brutal and puts a really bad taste in your mouth.
Pros: Fairly easy to use. Very basic UI makes it easy to navigate
Cons: They have issues with their SSL certificate that they don't inform their users about. I built a landing page which was used in my Google Ads and Google suspended our account which has cost us thousands of dollars. When I reached out to their support they admitted they were aware of the issue. Support is useless
Vendor Response
"Best for monitoring messages"
Overall: It is helpful for a business owners like me as it can be use to monitor messages and can offers multi task options. Every businesses even if its small or big can profit to this app.
Pros: It is a good application. Efficient tool to use and good for monitoring messages.
Cons: It is sometimes buggy and it is a little bit pricey compare to other applications.
Vendor Response