# GetResponse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GetResponse the right Email Marketing solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153948/GetResponse/reviews --- GetResponse 4.2 (524) [View alternatives](https://www.capterra.com/p/153948/GetResponse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Reviews of GetResponse Ease of use 4.0 Customer Service 4.0 ## Pros and Cons in Reviews Comprehensive marketing platform 94% positive reviews out of 62 Most users report marketing for small businesses is simplified with accessible, all-in-one tools and scalable features. James H Marketing Executive, 2 - 10 employees. "Overall, GetResponse helps businesses connect with their audience more effectively and grow their marketing efforts." Email deliverability and access problems 49% negative reviews out of 82 Some users say email sending is hindered by deliverability issues, account restrictions, and slow or unhelpful customer support. Integrated email and landing tools 96% positive reviews out of 45 Most reviewers describe email and landing pages as easy to create, automate, and manage together efficiently. David M Lead analytics consultant, 1,001 - 5,000 employees. "Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly integrates email marketing, automation, and landing page development." Billing and account complications 91% negative reviews out of 44 Most users report account and payment issues involve unexpected charges, refund difficulties, and inflexible subscription or commission policies. Effective email list management 88% positive reviews out of 24 Most reviewers find email list management straightforward, supporting segmentation, automation, and growth for various business needs. Complex list organization 67% negative reviews out of 30 Some reviewers describe list management as confusing, with naming restrictions, import challenges, and significant price increases for growth. ## Showing most helpful reviews Showing 1-25 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sasha T. Junior Digital Marketing Manager Consumer Goods Used the software for: 1-2 years ### "GetResponse Fuels Data-Driven Marketing Decisions" October 7, 2024 4.0 It has an accessible interface that makes it easy for a single person to set up and monitor multiple campaigns at once. The analytics dashboard gives immediate feedback on campaign performance with ease. One thing that I have found the autoresponder function most helpful for was nurturing leads with the delivery of targeted content. The learning process was pretty smooth, while there was a brief adjustment period to make most features, but the comprehensive knowledge base and the responsiveness of customer support helped. Pros GetResponse's email marketing analytics exceed basic open and click rates. Advanced segmentation capabilities allow junior managers to drill down into particular subscriber behaviors, lending itself to hyper targeted campaign optimization. ​This level of granularity in campaign analysis is a new feature that most other platforms don’t offer. Cons If you need real data regarding a platform’s A/B testing tool, then it is quite useful; however, it has fewer variables to test than subject lines and content variations. The best thing about GetResponse was the more advanced segmentation tools and even in the analytics report. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) GetResponse offers more advanced automation capabilities, which make it better suited to manage our emails, and so instead we switched from Mailchimp to GetResponse. Initially, Mailchimp worked for us, but as our marketing strategies grew more complex, we hit a wall in their usability; we required a solution that could configure complex multistep behaviorally based email sequences. Review Source Response from GetResponse October 21, 2024 Hi Sasha, Thanks for this fantastic detailed review! Really appreciate you breaking down how our analytics and segmentation tools are working for you. Love hearing that you found the switch from Mailchimp worthwhile for your complex automation needs. Keep crushing those email campaigns - sounds like you're really making the most of our platform! Best, Mariana JF Jill F. Assistant Project Manager Construction Used the software for: 1-2 years ### "My search for the perfect all-in-one solution is over." May 31, 2026 5.0 GetResponse represents reliability, competence and genuine customer focus. I can wholeheartedly recommend the company and look forward to future projects! Pros Previously, we needed many different products for online sales, which repeatedly led to application integration problems that often required costly support. With GetResponse, we've now found a brilliant solution that will prevent us from wasting valuable time troubleshooting or creating complicated links. Cons So far, we can't really say what we don't like. We're still in the process of transitioning and are currently rebuilding our websites. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) What's missing in Constant Contact is more video storage space and the integration of an SEO tool. This was a big disadvantage for us. Review Source Jamie H. Owner Entertainment Used the software for: Less than 6 months ### "All-In-One " April 1, 2026 3.0 Overall, my experience with GetResponse has been very positive. It’s a reliable and powerful tool for building and managing email marketing campaigns. Once you get familiar with the platform, it becomes a valuable asset for growing and engaging your audience. I would recommend it to entrepreneurs and businesses looking for an all-in-one marketing solution. Pros I really like how user-friendly GetResponse is, especially for email marketing and automation. The templates are modern and easy to customize, and the automation workflows make it simple to set up campaigns without needing advanced tech skills. It’s also a great all-in-one platform since you can manage emails, landing pages, and marketing funnels in one place. Cons One downside is that pricing can increase quickly as your contact list grows. Some of the more advanced features are only available on higher-tier plans, which may not be ideal for small businesses just starting out. Also, the interface can feel slightly overwhelming at first because there are so many features. Review Source ML Mickey L. Owner Banking Used the software for: Less than 6 months ### "Refund policy is wrong. " February 17, 2026 1.0 Not happy at all. Within one hour and you can’t make a refund? Unacceptable business practices. The customer service had a quick rebuttal for not getting a refund. I’ll be spreading this word to every platform I can find today. Pros It seemed like it was going to be a good fit, until I paid for a premium service ($356) and then found out once purchased I could not perform the task that I needed. With 1 hour of making the purchase they told me they could not refund that portion of my money. Now mind you I also paid $158 2 hours earlier and I can’t do the function still. I was willing to take the $158 loss, but the $356 I feel was deceptive practices and will fight tooth and nail to get it charged back from American Express. Cons The description of the services is outdated and inaccurate. A very basic function is not included in their premium pricing. Alternatives considered [NameCheap Logo Maker](https://www.capterra.com/p/10015137/NameCheap-Logo-Maker/) Reason for choosing GetResponse Because I was advised from a colleague too. I was definitely misinformed. Review Source AL Andrea L. Sales Manager Financial Services Used the software for: 2+ years ### "Best Email Marketing Software for Beginners " September 28, 2025 5.0 Again, after trying multiple emails marketing platforms, I've chosen GetResponse as my "go-to" for every new campaign I start. Easy, friendly and free!! The paid version must be amazing but the free plan is very generous. Thank you, GetResponse!! Pros GetResponse by far is the most user friendly platform I've found for email marketing and I've tried several. It's perfect software for a beginner. If you want basic or full automation, you're covered. Great customer service and several beautiful templates to choose from. Cons In truth, I've not found anything that I don't like. Even the free version allows for click tracking which is rare. Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) When SendinBlue changed to Brevo, so did all of their rules and navigational abilities. I'm not as comfortable with them anymore. Review Source VR Verified Reviewer Marketing Executive Marketing and Advertising Used the software for: 1-2 years ### "Productive AI Software" March 12, 2026 5.0 Overall, GetResponse is a great email marketing software that really allows you to increase your growth with AI. Pros I like GetResponse because it makes email marketing and automation simple and efficient. The platform combines powerful tools like email campaigns, landing pages, automation workflows, and analytics in one place, which saves time and improves productivity. Its user-friendly interface and helpful templates make it easy to create professional campaigns even without advanced technical skills. Overall, GetResponse helps businesses connect with their audience more effectively and grow their marketing efforts. Cons What I liked least about GetResponse is that some of the more advanced features are only available on higher-tier plans, which can make the platform feel a bit restrictive for smaller businesses or beginners on a budget. Additionally, while the interface is generally user-friendly, certain settings and automation options can take some time to fully understand. Review Source DM David M. Sales manager Building Materials Used the software for: 6-12 months ### "Happy Customer" March 24, 2026 5.0 My experience with getresponse has only been amazing super happy with the services provided by getresponse. Pros Time saving this service helps me save time every day and i really need that. My days get very filled with busyness of work and get reponse has helped tons. Cons I really cant think of anything that i have a issue with, everything has been running very smoothly since starting to use getreponse Review Source SS Shenella S. Business Development Team Leader Legal Services Used the software for: 6-12 months ### "Get response to get a response! " February 6, 2026 4.0 Good experience as sales and marketing tasks are automated and can be accessed from one place. Saves time and makes for a smooth workflow. Pros East to use, all on one platform for marketing and sales! Emails reach a lot of mailboxes so there is major delivery rate there ! Customer support is very responsive and helpful! Cons Pricing is definitely something to consider here as it gets pricier the higher your database grows and the more reach you need. Review Source AA Alex A. Peer support specialist, drug and alcohol counselor Mental Health Care Used the software for: I used a free trial ### "Get response review " April 4, 2026 4.0 Had an all-around good experience with get response would highly recommend to friends to colleagues thank you Pros Really enjoyed the templates email market customer support, and the security value for the money was so worth it would highly recommend Cons Really didn’t find much I disliked about it if I had to pick one certain thing I guess it would be the marketing and sales other than that super helpful Review Source DC Daniel C. Benefits and Compliance Manager Hospital & Health Care Used the software for: I used a free trial ### "GetResponse Review" May 31, 2026 5.0 Pros I really like the user interface with this site. In particular, the ability to create a newsletter is great and the available templates that you can use, I thought, were very creative. Cons I can't think of anything in particular that I took issue with or had a problem with when it comes to GetResponse's platform Review Source VR Verified Reviewer President Wholesale Used the software for: 2+ years ### "Compliance Department Astonishingly Harsh" March 29, 2020 1.0 Get Response compliance department treated us with an inexcusable heaviness: We'd been using GR for years. Things went well. It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake). We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part. Enter the disciplinarians:. Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then you can play again. We'd just paid them $X,000's for an upgrade, & they hits us with the 500 pound hammer. Imagine a Dr. visit: Dr. finds a questionable spot on a big toe. Dr. offers one option: "Amputate BOTH legs now." We asked for grace. GR Compliance response: It's the 500 pound hammer or you're off line. Only one list triggered this review. We said: "Remove just the 1 list with issues." They would have none of it. GR would not be satisfied until they punished us irreparably. X,XXX of emails of individuals who are our friends and business contacts - all gone. (See above note where GR prevented us from exporting OUR emails which WE had put into GR) Then GR locked out the potential for adding emails back - including the hundreds of perfectly good, very solid, very clean emails we'd added, 1 by 1 - & had not yet even had the opportunity to email yet!! All the work we'd been doing to add and clean up our lists... GONE. Leader to leader: DO NOT do Get Response. Please heed our horror story. Pros Did seem to deliver. Gave decent tools for building newsletters. Liked several of their features. Landing pages feature is good. Cons There's no easy way to add one email to several categories at once. Example: You have one a customer email. You want to place that email in three segmented lists (which happens quite often). Unfortunately, you have to enter that same individual email THREE times. It felt to me that Get Response was stacking the deck in their favor with this non-functionality. You have to put in more emails, you owe them more money. It's possible that this was not strictly the case, (I never got out the calculator for this). From my experience, they could have made this option MUCH more user friendly. WHEN (not if) they place you, the paying customer, into a disciplinary review, they WILL lock your ability to export. You can follow the "it's easy to export" guides all you want to... you're not going to let you get YOUR contacts out of their system. (my experience) Get Response apparently believes that all those emails you've put into their system... those are not YOUR contacts.... you won't get them out if they have reason to discipline you... which they will. They talk nice and have cheery messages. But import something they don't like, they will, (with a smile), treat you as a paying customer like a redheaded stepchild. Is that the way you want to be treated? You might think that you're a good rule-follower and don't do things wrong... we paid them and used them for years. Then, one day they became punitive. It happened immediately after we paid them. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing GetResponse A friend of ours used it and suggested it. This friend knew the platform, so we went with that. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Felt like we'd have better receptivity with GR as opposed to MailChimp. Review Source DD Daffa D. Content Marketing E-Learning Used the software for: 6-12 months ### "Get the Best and Honest Review Response Get Response Review" September 2, 2023 5.0 Email Marketing Campaign & Sales Funnel Builder Pros The advantage that I like about Get Response is that it has super complete email marketing platform features. Get Response has provided you from the start with your needs as a digital marketer, including creating landing pages, websites, email campaigns, list building databases, email campaign automation, artificial intelligence and others. The product is also very easy to use, very user friendly, looks simple and simple, so it is very easy for this software to integrate with all my business needs. Cons the price is quite decent, tools that are still too rigid in drag and drop in making landing pages or websites Alternatives considered [Kartra](https://www.capterra.com/p/184946/Kartra/) Reason for choosing GetResponse because of its complete features in one platform Review Source Response from GetResponse September 6, 2023 We greatly appreciate your positive feedback about GetResponse and are thrilled to hear that you find our platform comprehensive and user-friendly. We take pride in providing a full suite of features for digital marketers, from email campaigns to landing pages and automation. Regarding your comment about drag-and-drop rigidity, we understand the importance of flexibility, and our team is continually working on improvements to enhance the user experience further. Your input is valuable and will help us refine our platform. Thank you for choosing GetResponse as your preferred email marketing and sales funnel builder. We're here to support your digital marketing needs and look forward to serving you in the future. Best regards, Abbie JK Jim K. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great Email Marketing Software" July 22, 2022 5.0 I have had a great experience with Get Response Customer Support being VERY patient with me. I have increased my sales with GetResponse as I am able to follow up with my Customers on going. Pros This software was simple to integrate to the Marketing programs I use. It is critical for my outreach for marketing in an effective way. I would highly recommend GetResponse for the Affiliate Marketer. Cons My least favorite aspect of GetResponse is that when I am creating a new marketing email, it is not "easy" to see what days I already have emails scheduled for. I have to actually open a new window, then go back to the marketing page and look. Rather than it being readily avaialble when releasing a new email. Alternatives considered [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Reason for choosing GetResponse More friendly toward Affiliate Marketers Switched from [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Aweber kept putting a send hold on my Account. My messages were not reaching my clients. I have not had that problem with GetResponse. Also, GetResponse is more "friendly" to the Affiliate Maketer. Review Source Response from GetResponse July 26, 2022 Hey Jim! Thanks for taking the time to leave your feedback. We are happy to hear that you've had a great experience with us so far! - Abbie VR Verified Reviewer Securit engineer Information Technology and Services Used the software for: 1-2 years ### "Email Marketing made simple" October 21, 2024 4.0 Pros GetResponse helps me to create custom cold mailing templates for email lists to outsource network security tools to clients in bulk. Also, auto responder feature helps me to send custom responses seamlessly. I've been a part of its affiliate program and the best part is it's recurring commission to affiliates. Cons It is quite expensive to start with if you have to send to bulk audience of over 5000. Review Source Response from GetResponse January 31, 2025 Thank you for your thoughtful review! We're so glad to hear that GetResponse is helping you with custom cold mailing templates and seamless autoresponders. It's great to know you're enjoying the affiliate program too! We understand that getting started can feel pricey with larger audiences, but we’re always working on ways to bring more value to our users. If you have any questions or need assistance, we’re here to help! 💙 – Mariana HK Hakhim K. Team Lead Information Technology and Services Used the software for: 1-2 years ### "Best Email Marketing Solutions With GetResponse" August 27, 2024 4.0 Since deployment, we have been able to reach more clients and my experience has been amazing. Pros GetResponse comes with great email marketing features and helps us reach more audience successfully. Cons Well, there hasn't been major challenges. Review Source Response from GetResponse August 30, 2024 Thank you for your review, Hakhim! 😊 - Mariana Joël T. Senior Frontend Developer Computer Software Used the software for: 2+ years ### "The Most Simple Email Marketing Software" June 7, 2023 5.0 A great product for email marketing and lead generation. Pros We've been using GetResponse for a long time now across several other businesses we run and by far they're the best in terms of marketing automation and Customer support. The support team takes time to send useful weekly emails to new clients to help them better use their software. This educational aspect of theirs shows how concerned they are with the client's experience that's what we're chasing after.We create and run email marketing easily with great automation features and there are a lot of prebuilt email templates to start off with. The ideas are quite helpful.It also supports a lot of integrations which makes marketing super easy and less stressful. The tool itself is very affordable and result-driven- Don't where'll find the best elsewhere. Cons Sales convention comes at an extra cost and times it's not really easy to accurately keep track of email bounce rates. We have issues controlling this and would love to hear about how to control it.I don't think their website builder is great compared to the advanced ones we've used Review Source Response from GetResponse June 23, 2023 Hi Joel, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna JJ Juliet J. Blogger Health, Wellness and Fitness Used the software for: 1-2 years ### "GetResponse Review - The Most Powerful Tool For Small To Medium Businesses." December 25, 2022 5.0 I found GetResponse to be the most powerful marketing tool for small to medium businesses where you can start for free. It has a lot of features such as CRM, automations, landing pages and many more to help grow your business. If you want access to more advanced features, you have to pay. Pros What I liked most is that GetResponse lets you create a free account that allows you to test the platform and make a decision before committing to a paid plan. GetResponse's long list of features is easy to use and a dashboard that is also easy to navigate. There are a lot of email templates and fantastic automations that you can create to grow your business. Cons Although the free plan offers a lot of features that one can use as a beginner, access to more advanced features are only available on the plus plan and higher and they are a bit pricey. The GetResponse automation features are not available to lower-tier users and also their deliverability rates need some improvement. Review Source Response from GetResponse January 17, 2023 Hi Juliet Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna VR Verified Reviewer Owner Marketing and Advertising Used the software for: 6-12 months ### "Powerful all-in-one marketing tool that gets you going fast" August 29, 2021 5.0 Overall I'm happy with GetResponse. I've seen it being used for so many years in my industry and I decided to try it myself. Happy with how easy it is to use and the results I've been getting. There's also a lot of education/training available at GetResponse. Many guides, E-books, video trainings and so on. This is very useful especially for beginners and people who want to learn more about everything related to email marketing, list building, marketing automation and online selling. Pros I like how GetResponse offers may different tools under one roof. The email marketing automation is the core and I use that the most. You also can build pages, sites and even use webinar marketing from within the very same account. GetResponse is an easy to use tool, great for beginners and advanced marketers. Cons I'd like to have a few of the more advanced features included in the lower priced plans. I don't like it that some features are only available in the more expensive monthly/yearly plan, but hey once you grow your account and revenue I think this won't matter too much. But for beginners, I'd like to see a bit more generosity in what is included in the lower priced plans. Review Source Response from GetResponse September 1, 2021 Hi there! Thanks for taking the time to leave a review! Your feedback helps us to continue to improve. -Taylor WR William R. Small Business Owner Construction Used the software for: Less than 6 months ### "The Number One Tool For Any Business!" June 8, 2022 5.0 Pros The two features I love most about GetResponse are: 1.) Ease of integration with other platforms - setting up my entire GetResponse account only took about 20 minutes and I was already set to collect leads via my website straight away. 2.) Automation - creating autoresponders is also another very straightforward and fast process. Inbuilt templates are at your disposal and the feature gives you a very clear visual representation of how and when the emails are to be sent. Cons I think that GetResponse has room to offer more membership tiers for businesses. As a local service business, I do not plan to exceed 500 contacts , so it would be great to see some more specialised and affordable plans for different business tiers. Review Source Response from GetResponse June 16, 2022 Hi William! We really appreciate you taking the time to share this helpful feedback. I have shared it with our team so we can continue to improve. -Taylor dF david F. marketing Marketing and Advertising Used the software for: 6-12 months ### "getresponse 2022. my honest thoughts" August 5, 2022 4.0 Overall, I found GetResponse to be a great tool for managing email marketing campaigns. The interface is clean and easy to use, and the features are comprehensive and powerful. I particularly appreciated the ability to automate many of the tasks involved in campaign management, such as sending follow-up messages or creating new lists. Although GetResponse is not the cheapest option on the market, it offers a good mix of features and value for money. Overall, I would recommend GetResponse to anyone looking for a comprehensive and user-friendly email marketing solution. Pros As a small business owner, I rely on email marketing to bring in sales and keep my business afloat. Email marketing is a form of direct marketing that uses electronic mail as a means of communication. It doesn’t require a large budget, and it’s easy to set up and track. Plus, it allows me to target my audience with laser precision. I can segment my list by age, location, gender, interests, and even purchase history. This helps me ensure that my message is relevant to the recipient, which increases the likelihood of them taking action. Email marketing has helped me boost sales, connect with customers, and Grow my business. I highly recommend it to any small business owner looking for an affordable and effective marketing solution. Cons While GetResponse is a popular email marketing tool, it does have some potential drawbacks. One downside is that it can be challenging to create complex campaigns with multiple steps and conditions. Additionally, the automation features are not as robust as some of the other options on the market. As a result, if you are looking for a tool that will allow you to create highly sophisticated marketing campaigns, GetResponse may not be the best option. Another potential downside is that GetResponse can be expensive, particularly if you are sending a large volume of emails. Lastly, GetResponse does not offer telephone support, so if you encounter any problems with the tool, you will need to rely on online documentation or submit a ticket to the GetResponse team. Despite these drawbacks, GetResponse remains a popular option for many businesses due to its ease of use and extensive features. Review Source Response from GetResponse August 10, 2022 Hi David, Thank you so much for the feedback! We're glad you've found our email marketing tools helpful. -Abbie kK karan K. Digital Marketing Analyst Information Technology and Services Used the software for: 1-2 years ### "Best Tool for Email Marketing, I really love this tool" December 17, 2022 5.0 My overall experience with GetResponse has been very positive. The platform is intuitive and easy to use, and their customer service is excellent. The support team is always willing to help with any questions I have, and they have been incredibly patient and thorough in their explanations. Additionally, the features offered by GetResponse have been very useful in managing my email campaigns and automating certain processes. I have been very impressed with the quality of the product, and I would recommend it to anyone looking for an email marketing platform. Pros 1\. Easy to use: GetResponse is extremely user-friendly, with an intuitive drag-and-drop editor and a wide range of features and tools that help you create amazing emails.2. Comprehensive analytics: GetResponse offers comprehensive reports and analytics to help you measure the success of your campaigns.3. Automation tools: GetResponse offers powerful automation tools to help you send targeted emails at the right time, automate follow-up emails, and more.4. Great customer service: GetResponse has a very knowledgeable and helpful customer service team that can answer any questions you might have. Cons Expensive: GetResponse is relatively expensive compared to other email marketing services.Lack of Integrations: GetResponse does not have as many integrations as other email marketing services.limited Automation: GetResponse’s automation features are limited compared to other services.Limited A/B Testing: GetResponse’s A/B testing features are limited compared to other services. Review Source Response from GetResponse January 5, 2023 Hi Karan, Thank you for taking the time to write this review! We're happy you're overall experience with GetResponse has been positive and are pleased to hear you've had a pleasant experience with our customer service team. Customer feedback helps us improve, so this review is greatly appreciated. Best wishes, Abbie DN Debbie N. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "GetResponse from a Person who is not techie" January 31, 2023 5.0 The problems solved by having Get Response workspace are numerous. Firstly, it provides a platform for businesses to manage their marketing campaigns more efficiently. It offers tools for creating, managing and automating emails, as well as tracking their performance. It also offers tools for creating and managing landing pages, webforms and autoresponders, allowing businesses to better engage with their audiences. Finally, it offers lead scoring and segmentation, enabling businesses to target their campaigns more effectively.The benefits of having Get Response workspace are also numerous. It provides businesses with a one-stop shop for managing their entire marketing campaigns, from creating emails and landing pages to tracking performance. It also saves time by allowing businesses to automate their campaigns, while providing detailed analytics and reporting to help them make informed decisions. Furthermore, it allows businesses to easily segment their audiences and personalize their campaigns for better engagement. Finally, it offers competitive pricing, making it an affordable option for businesses of any size. Pros Easy to use drag-and-drop email editor for creating newsletters, campaigns and automated emails• Comprehensive analytics and tracking capabilities• Ability to create surveys, polls and quizzes• Automation features for segmenting and targeting customers• CRM and e-commerce integrations• Pre-made templates and forms• GDPR compliant• Includes a basic landing page builder• A/B testing tools• Mobile-friendly emails• Dedicated customer support Cons Limited customizability of email templates and forms• Limited automation triggers• Limited segmentation capabilities• No live chat support Review Source Response from GetResponse February 2, 2023 Hi Debbie, Thank you for this detailed review! Feedback like this always helps us improve. We're so happy to hear you are pleased with GetResponse so far! Thanks again, Abbie RM Rosalina M. Executive Assistant/ Freelancer Insurance Used the software for: 1-2 years ### ""Streamlining Your Email Marketing with GetResponse: A Comprehensive Review"" March 2, 2023 4.0 By and large, GetResponse is a far reaching email showcasing programming that offers a scope of elements to assist organizations with computerizing their email promoting efforts. While there are a few restrictions as far as customization choices and detailing, the reasonable evaluating and responsive client service make it a solid competitor for organizations hoping to further develop their email showcasing endeavors. Likewise with any product, it's critical to painstakingly assess your choices and consider your particular business needs prior to settling on a choice. Pros Easy to use: GetResponse is easy to use and instinctive, in any event, for amateurs. The connection point is basic and direct, making it simple to explore and get to highlights.Exhaustive email showcasing highlights: GetResponse offers a scope of email promoting highlights, for example, email layouts, mechanization work processes, presentation page manufacturers, and examination, making it an all in one resource for organizations hoping to further develop their email showcasing endeavors.Reasonable valuing: GetResponse offers a scope of estimating plans to fit different business needs and spending plans, including a let loose arrangement that backings to 1,000 endorsers and essential email showcasing highlights.Incorporation choices: GetResponse coordinates with a scope of different instruments, including CRMs, online entertainment stages, and web based business stages, making it simple to smooth out your showcasing work process.Responsive client service: GetResponse has gained notoriety for brilliant client assistance, with telephone, email, and talk support accessible for all clients. Cons Restricted email plan customization choices: While GetResponse offers a scope of email layouts, a few clients have detailed restricted customization choices concerning marking and appearance.Restricted structure customization: A few clients have detailed restricted customization choices as far as structure plan and usefulness.Expectation to learn and adapt for computerization work processes: While GetResponse offers mechanization work processes, a few clients have detailed an expectation to learn and adapt regarding setting them up and modifying them.Restricted outsider mixes: While GetResponse offers combination with a scope of different devices, a few clients have revealed restricted choices for outsider incorporations.Restricted announcing choices: A few clients have revealed restricted detailing choices as far as cutting edge examination and information representation. Review Source Response from GetResponse March 21, 2023 Hi Rosalina, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna Shivansh B. Founder and CEO Of A Marketing Agency Marketing and Advertising Used the software for: 1-2 years ### "Extremely Affordable Product, Need To Work On Speed & UI" June 15, 2022 5.0 Well, GetResponse is a 'very good' kinda tool for both beginners and experienced businessmen/marketers/marketing firms. I like the pricing structure, the features, and the customer support. Pros First things first, the tool is extremely affordable, which is very good for beginners. Offers a free trial. Offers multiple marketing solutions and not just a typical 'email marketing tool' like the alternatives. Live chat support, phone support, and email support, all are amazing. Quite easy to use. I like the bounty affiliate program a lot. I constantly promote GetResponse on my blogs. Cons They need to improve the speed of the tool. Not as fast as ActiveCampaign, to be honest. The landing page builder lags a lot. Review Source Response from GetResponse July 9, 2022 Hi Shivansh! Thank you for taking the time to leave a review. I have shared this with my team so we can continue to improve. -Taylor LK Lee K. CEO Computer Games Used the software for: Less than 6 months ### "GetResponse Email Software or something more?" April 17, 2019 5.0 When I started my business, I needed a way to digitally manage and track my engagement with potential customers and converted leads. I also needed a way to keep my content subscribers engaged and up to date with new content I was releasing. I decided to take a look at GetResponse and I am very glad I did. What I found was not just a simple email autoresponder, but a complete digital marketing platform. Sure, I am able to set up automated email lists and responders but it’s much more than that. I can manage my newsletters, and it’s an easy process because they even give you newsletter templates which are very convenient and easy to use, but you can create your own if needed. One of the best features about GetResponse is the Workflow Editor, it allows me to set up specific processes, so I can create a landing page then perform an email collection task and push them to the content they were looking for in a fluid simple movement. Once the email is collected it can go into a holding pattern and the software will automatically send the contact a welcome email right away or at a specified time after the initial engagement. You can even set up emails in advance and time them to be delivered days after the initial contact to remind them of your brand and keep your business on their mind. The visual elements of the Workflow Editor make it so easy to set up very complex marketing and content delivery campaigns with very little effort. One of the most powerful email tools you can get. Pros Pros The Ease of use for this platform is staggering for beginners and for proficient users alike. There are even training guides and videos to help you get up and running quickly. The platform has so many automations that you can set up to automate your onboarding process and you won’t believe how easy it is to set these up. There is a very powerful Workflow Editor that makes setting up a complete email marketing campaign a breeze and the templates are reasonably laid out, so you can build your whole campaign efficiently and quickly using templates or if you need a more complex setup you can build from scratch. Finally, the reports and statistics tools are very robust and can help you to understand what is working the best for your business and what campaigns need some rethinking. Additionally, the pro plan offers access to webinar marketing. All plans come with a free 30-day trial so you can get started with no upfront investment. Cons Cons The smallest plan only allows for a 1000 subscriber list and access to the landing pages. If you grow fast you will need to bump up to the next level which cost more however you also then get access to 5000 subscribers and you get access to do the webinar marketing so it’s not really a negative. You also get access to several other useful features. Review Source Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.