# Page 16 | GetResponse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is GetResponse the right Email Marketing solution for you? Explore 519 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153948/GetResponse/reviews --- GetResponse 4.2 (519) [View alternatives](https://www.capterra.com/p/153948/GetResponse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 17th, 2026 # Page 16 - Reviews of GetResponse ## Showing most helpful reviews Showing 376-400 of 519 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael B. Entrepreneur Internet Used the software for: Less than 6 months ### "Good platform - but needs to be more user friendly" October 10, 2018 3.0 I signed yup to replace both AWeber and ClickFunnels. I am just totally frustrated that you refuse to give me the reasons why an email list import is rejected. In my opinion, you are too busy 'playing God' and have failed to put yourselves in the position of the user. Pros Comprehensive and functional at a reasonable price. Cons Importing lists being rejected - without identifying the problem items. Review Source Nikunj G. Project Manager - Marketing Publishing Used the software for: 1-2 years ### "Great product but needs improvement in customer service and support" August 23, 2018 4.0 Pros Delivery rates. The product delivers nice send out rates. Cons Customer service. It feels like they don't much care about the customers in terms of specific requests and complaints. Review Source MK Marc K. Webmaster Restaurants Used the software for: 2+ years ### "Major User Review" August 1, 2022 3.0 Too expensive to move to another software at this point so we are stuck with this. Pros Able to reuse the previous message for easy editing on a monthly basis. Cons Extremely difficult to add names on the database. Always getting blocked / rejected messages that prevent building the email list. Reason for choosing GetResponse Better price at the time. Review Source Response from GetResponse August 2, 2022 Hi Marc, Thank you for your feedback. We have passed this information along to our team. - Abbie Justin C. Marketing Associate Marketing and Advertising Used the software for: 6-12 months ### "Great email marketing tool for small businesses " October 15, 2018 5.0 Pros GetResponse makes it easy to setup and launch email campaigns and manage subscriber lists and contacts. Lots of templates make it easy for those with limited technical skills. Cons You get what you pay for. GetResponse if very affordable but might not always be very reliable when it comes to building emails that are responsive. Review Source VR Verified Reviewer Marketer Marketing and Advertising Used the software for: 1-2 years ### "One of the best all-in-one softwares for Email Automation" June 2, 2019 4.0 Pros Comprehensive feature set bundled into simple flat-fee packages. Cons As with 'too-many-features', it can get a bit complicated to navigate at first. Their interface is too cluttered for me & can be simplified. Review Source JP Jack P. Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "Nothing Beats GetResponse Thus Far" January 17, 2019 5.0 I have a lot to say but the main thing is that my business increased with 74% since I started to use GetResponse. Pros \- Very user friendly. - Loaded with awesome features that enables you creating everything you wish. - In addition I love their affiliate program where i'm actually participating in. (Btw. I would really appreciated you should sign up there through my personal link https://www.getresponse.com/?a=shadowlyb ...Thanks in advance :) - I do a lot of campaigns through GetRespons and all of them brings me unbelievable results. Cons Templates are beautiful but could use a little update Review Source KM Katie M. Founder, Managing Director Used the software for: ### "Lots of promise but fails on the basics - like list management" November 22, 2014 2.0 I was excited to use this product as it had lots of promise with nice opt-forms, nice email templates which are quite drag and drop, A/B testing, preview in other browsers, mobile friendly templates, live chat support (I had been using Constant Contact so this was all wonderful). It does have all this, BUT as another reviewer says, it is like it has all been bolted together and there are some really illogical paths to get things done. But the real deal breakers for me have bent the list management. 1. You get charged for every contact on every list, so if you segment your lists and one person appears on more than one list, you get charged as two contacts. 2. Your list name cannot be anything pretty and it seems that it has to be unique - in that no one else who uses GetResponse in the world can have the same list name. Which means you can't call your list anything normal like VIPs. This wouldn't be so bad but people get to see the list name on the opt in form (I think that is where it is). 3. The REAL DEALBREAKER is that a client sent out an email to his "cold list", and the recipients got to see that they were on the cold list . Some where quite upset! It has only happened once, but once is enough I'd say. Still waiting to hear back from support on how this could possibly happen. So you could use it, but just be sure to call your lists something real safe. Review Source MH Milly H. CEO Used the software for: 2+ years ### "I have used GetResponse as my primary email marketing software for over 2 years now" March 27, 2018 4.0 Pros GetResponse truly is an all-in-one solution. You have a CRM, landing page option, as well as, advanced email marketing capabilities. Cons The cost can be fairly high, especially as your list grows. I am currently re-evaluating email marketing software because of this. In order to get the most value out of this program, I suggest you are using all of the available features. Review Source CP Chense P. Manager Used the software for: 1-2 years ### "The presentation of campaigns in GetResponse is much more varied." March 14, 2018 5.0 Its use has benefited me entrepreneurially, since I have managed to bring Email Marketing to another form of work, make it much safer and achieve campaigns with a better design and presentation. Pros I like the GetResponse interface more than anything, since it organizes very well each of the functions it has, it is worth mentioning that it also has very innovative functions that complement an advertising campaign. Review Source Ezra S. Co Director Non-Profit Organization Management Used the software for: 6-12 months ### "Have worked well for me in the past" September 15, 2019 5.0 Overall, get response has worked well, it does the job, allows me to get campaigns automated. It gets the basics done. Pros I Like that get response has most of the main features for the basic plans, allowing good campaigns to be run with automation Cons I do not like the prices for the list size I am able to target, I would have preferred it to be cheaper. Review Source CD Christine D. Clinical Psychologist Medical Practice Used the software for: 6-12 months ### "Very Good Email Marketing Software" December 31, 2018 4.0 Pros I love that the software is really affordable. The company is always adding new things and improving which is great. It is a one solution for our email marketing. Custom templates are great! Cons It\`s a good way to start any Mail Marketing strategy, but no so much for those who need a big data control of their business. They have a daily limit of 50 emails, which works for us but we would rather send out the emails all at once instead of only that many a day. I don't think the tutorials are the best either. Review Source Kamil S. Freelancer Design Used the software for: 1-2 years ### "Getresponse easy to use" February 17, 2019 5.0 Pros Easy to use, cool for email marketing, gives many options Cons Price maybe? It can be, but as always it is better to pay less Review Source ES Emil S. Scanner Tech, editor Media Production Used the software for: 2+ years ### "Must have for internet marketing " December 7, 2019 5.0 I find it easy to use, and pretty straight forward. Would highly recommend it! Pros Very easy to use, versatile as well. Has all the necessary functions, you need, to push emails to your potential clients. Cons Can get expensive, with your email lists growing. But this shouldn't be a concern, considering that with bigger list you have more opportunities to grow your revenue. Review Source Fitzpatrick S. Used the software for: 2+ years ### "null" February 6, 2017 5.0 Review Source MG Mike G. Owner Marketing and Advertising Used the software for: 1-2 years ### "Covers the basics" October 10, 2018 4.0 Overall good. But considering lower cost options. Pros It has most features you need to set up a list and emails them via autoresponder or newsletter. Cons Editor does not spell check. The reporting tool is a bit complicated to use. The editor does not automatically create the plain text version. You cannot easily cloan a letter series over to another campaign. Review Source VR Verified Reviewer It Manager / Marketing Specialist / Graphic Designer Marketing and Advertising Used the software for: 6-12 months ### "Great Customer Service and Better Product" January 18, 2019 5.0 I have loved working with them and using their service, definitely a step up in my marketing game! Pros Very helpful customer service (Even though they were not working on US time schedules) Great product, especially for the price Cons GUI could use a little help, and better tutorials would help Review Source LS Linda S. Walk Development Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Get Response is efficient without some of the bells and whistles. " July 3, 2018 4.0 The benefits are many. We can schedule our weekly eblasts, feeling confident that they will be sent, properly formatted and on time. We can stagger which has proven to be a benefit. Pros One of the things that pushed Get Response to the top when making our decision was pricing. The generous discount they offer to non-profits was hard to turn down. It does everything we need it to do and it does it well. Especially the automation flows. Cons Some of the templates are a bit antiquated. This is something that could easily be rectified with updates of the current, and additions. The other area that has some room for improvement is the drag and drop. Not a seamless process, but could easily be updated to make it more user friendly. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 1-2 years ### "Bad customer service" February 11, 2019 3.0 Very bad. Their customer service is horrible Pros Great email deliverbility and inboxing into the major isps Cons Very poor communication from customer service Review Source HO Henry O. Marketing Director Financial Services Used the software for: 6-12 months ### " GetResponse review" October 15, 2018 5.0 It is the best marketing companion you will ever have. Pros The automation feature is on point and has saved me many hours of work. Cons The help manuals are still a little bit difficult to navigate. When you search for something specific, it takes you to a general page related to your search. Review Source VR Verified Reviewer Freelance Marketing and Advertising Used the software for: 1-2 years ### "Email marketing made easy" April 4, 2019 5.0 Pros The deliverability is incredible, the price is affordable Cons I don't like the design of landing page templates Review Source BP Beth P. Marketing executive Computer Software Used the software for: Less than 6 months ### "Great product for all your email marketing needs" August 9, 2022 4.0 Hassle free and helpful. Pros Software is quite easy to use, support is fast and helpful. Cons There are some annoying restrictions like not being able to update the name on an existing campaign, or update the details of an existing contact. Review Source Response from GetResponse August 10, 2022 Hi Beth, Thanks for the review! We passed the information about changing an existing campaign name over to our product team. :) - Abbie VR Verified Reviewer Co - founder Marketing and Advertising Used the software for: 6-12 months ### "Cumple" May 8, 2022 3.0 Pros Permite de manera rápida crear Landing page, HTML , Embudos de marketing, y otras funcionalidades de gestión de correos y promoción. Tiene algunas cosas muy intuitivas además cuenta con plantillas pre-armadas que facilitan el diseño a no diseñadores. Cons Falta videos de capacitación en español. Las plantillas son básica y muy cuadradas para los que si son diseñadores y el ajuste responsivo se colapsa cuando es mucha información etc. Review Source Response from GetResponse May 16, 2022 Hi there! Thanks for taking the time to leave a review. Your feedback is important to us and has been shared with the team so we can continue to improve. -Taylor MR Mauricio R. CEO Publishing Used the software for: 1-2 years ### "Buena app" June 6, 2021 5.0 Pros Realmente es de fácil manejo. Tiene varias funciones. Está disponible en español. Cons Las plantillas por defecto no son muchas, pero tiene un buen constructor Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mas funciones Review Source Response from GetResponse June 15, 2021 Hi Mauricio! Thanks for taking the time to leave a review. We really appreciate your feedback! -Taylor LM Lana M. Agency Owner Public Relations and Communications Used the software for: 2+ years ### "Best Email Marketing Tool For Serious Email Marketers" June 9, 2017 5.0 Pros GetResponse's workflow and autoresponders are amazing! I also love the ability to create forms and customize them to fit the need of the website... even while in the free trial. With the right theme, anyone can create landing pages without the need of more expensive 3rd party tools. I personally use GetResponse for projects that are and aren't related to work, and I recommend GetResponse to all of my clients. The pricing structure is fair for those who have a small email list, and is a very powerful tool, straight out-of-the-box. You get a free landing page and webinars. GetResponse is my Go To email marketing tool. Review Source RL Rebekah L. Editorial Assistant Religious Institutions Used the software for: Less than 6 months ### "Review for GetResponse" January 22, 2019 4.0 So far, of the couple newsletter building programs I've used, this isn't my favorite. But it is on the cheaper end, so that's a plus, and I suppose with our budget, we're getting what we pay for. If we want better quality, we have to make room to invest for it. Pros There are some features with this software that are so great and easy to use. I love the "snippets" feature. When I have a content block that I use often, or that will go on pretty much every newsletter I put together, I can save it as a "snipped" and then insert that block over and over without having to recreate it every time. Cons There are quite a few quirks that are hard to get used to. I don't have a super fancy computer, and some of the handling isn't very smooth. I'm not a design pro, so I would've expected somethings to be a little more use-friendly/ obvious. There are certain commands or pop-ups that I wasn't used to with other programs, so it took a little longer than anticipated to get a handle on the software. Review Source Similar Products Featured