# Page 2 | GetResponse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is GetResponse the right Email Marketing solution for you? Explore 521 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153948/GetResponse/reviews

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GetResponse

4.2 (521)

[View alternatives](https://www.capterra.com/p/153948/GetResponse/alternatives/)

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Last updated May 15th, 2026

# Page 2 - Reviews of GetResponse

## Showing most helpful reviews

Showing 26-50 of 521 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AT

Akshay T.  
Digital Marketing Intern  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Tool for Email Marketing"

February 21, 2025

4.0

I have very good experience of GetResponse. Since it is very easy to use, and has lot of good features to do email campaigns. and there customer support is also very good.

Pros

I like most about GetResponse is very user friendly, easy to use. We can send emails or we can automate the emails.

Cons

To learn some advance automation features of get response required more time.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Getresponse has more automation features.

Review Source

Response from GetResponse

March 6, 2025

Thank you for your great feedback! We’re thrilled to hear that you find GetResponse user-friendly and packed with powerful automation features. 🚀 While advanced automation may take a bit more time to master, we’re here to support you every step of the way! 💙 If you ever need guidance, our customer support team is always happy to help. Welcome to smarter email marketing! - Justyna

MM

Mike M.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Many opporunities but could be improved."

December 18, 2024

3.0

Overall, I like the features and opportunities it has. For my needs, it is, however, a bit too confusing to use. And the support could definitely need an upgrade. It was almost as if the ones I have talked to did not know English that well and therefore did not understand what I was trying to get help with.

Pros

It has a lot of features and options for targeting campaigns. It is possible to build very complex email funnels with it.

Cons

It definitely takes quite a lof of time to learn how to use it and all its features. But what I like the least is the support I got when I asked for help. It was not very good and it was difficult to get proper replies, in my experience.

Review Source

Response from GetResponse

January 31, 2025

Thank you for your detailed feedback, Mike! We're glad you find the features and campaign targeting options useful. I’m truly sorry to hear that you felt misunderstood by our support team—that’s certainly not the experience we want for you. We’re actively working to improve communication and ensure our team provides clear, helpful responses. Your feedback is really valuable, and if you'd like further assistance, please feel free to reach out to us anytime. 💙 – Mariana

BA

Brad A.  
Owner  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Be careful when using their services!"

November 15, 2024

1.0

I liked the software but their support is brutal and puts a really bad taste in your mouth.

Pros

Fairly easy to use. Very basic UI makes it easy to navigate

Cons

They have issues with their SSL certificate that they don't inform their users about. I built a landing page which was used in my Google Ads and Google suspended our account which has cost us thousands of dollars. When I reached out to their support they admitted they were aware of the issue. Support is useless

Review Source

Response from GetResponse

January 31, 2025

Thank you for sharing your experience, Brad! I’m really sorry to hear about the issues you faced. We value your feedback and are constantly working to improve our support. If interested, please send an email to social@getresponse.com so we can follow up with you on this directly. Thank you! – Mariana

VR

Verified Reviewer  
Securit engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Email Marketing made simple"

October 21, 2024

4.0

Pros

GetResponse helps me to create custom cold mailing templates for email lists to outsource network security tools to clients in bulk. Also, auto responder feature helps me to send custom responses seamlessly. I've been a part of its affiliate program and the best part is it's recurring commission to affiliates.

Cons

It is quite expensive to start with if you have to send to bulk audience of over 5000.

Review Source

Response from GetResponse

January 31, 2025

Thank you for your thoughtful review! We're so glad to hear that GetResponse is helping you with custom cold mailing templates and seamless autoresponders. It's great to know you're enjoying the affiliate program too! We understand that getting started can feel pricey with larger audiences, but we’re always working on ways to bring more value to our users. If you have any questions or need assistance, we’re here to help! 💙 – Mariana

KH

Kiran H.  
Customer Service  
Consumer Services  
Used the software for: 6-12 months

### "My Experience With Get Response"

September 20, 2024

2.0

I liked the fact it has the option of paid ads creator as well as tracking everything with analytics & contact management. Its easy to create amazing emails. It has AI powered tools.

Pros

Get Response offers a website & landing page builder. Its free to use for the first 30 days. I liked the autoresponder. Get Response has a mobile app.

Cons

For me automations are very limited. Its not user friendly. More advanced features are only available for higher paid plans.

Review Source

Response from GetResponse

October 21, 2024

Thank you so much for your review, Kiran! We’re happy to hear you enjoyed using our website builder and mobile app. Your feedback about automations and ease of use is really helpful—we’re always looking for ways to improve. If you ever want to share more thoughts or suggestions, we’d love to hear from you at social@getresponse.com! – Mariana

HK

Hakhim K.  
Team Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Email Marketing Solutions With GetResponse"

August 27, 2024

4.0

Since deployment, we have been able to reach more clients and my experience has been amazing.

Pros

GetResponse comes with great email marketing features and helps us reach more audience successfully.

Cons

Well, there hasn't been major challenges.

Review Source

Response from GetResponse

August 30, 2024

Thank you for your review, Hakhim! 😊 - Mariana

VR

Verified Reviewer  
Coach perosnnel  
Sports  
Used the software for: Less than 6 months

### "bon logiciel pour la livraison de mail "

January 8, 2025

5.0

Pros

facile a prendre en main et beaucoup d'option disponible !

Cons

application au top, rien a redire. c'est facile a prendre en mains et on peut personnalisé pour chaque personne avec leurs contact

Review Source

Response from GetResponse

January 31, 2025

Thank you for your wonderful review! 😊 We’re thrilled to hear you’re enjoying the ease of use and personalization options. If you ever need anything or have more feedback, we’re always here to help! 💙 – Mariana

RS

Rod S.  
Recruiter  
Civil Engineering  
Used the software for: Less than 6 months

### "Ok Software"

September 24, 2024

3.0

Very average compared to other market software.

Pros

Mass emailing and very visual when using the software.

Cons

Very difficult to set up and use daily with ease. Better products

Review Source

Response from GetResponse

October 21, 2024

Thank you for sharing your thoughts, Rod! We're glad you found the mass emailing and visuals helpful. We're sorry to hear the setup was difficult for you, and we appreciate your feedback. If you have any suggestions or need help, feel free to reach out at social@getresponse.com—we’d love to assist! – Mariana

DE

Deane E.  
administrtion  
International Affairs  
Used the software for: I used a free trial

### "capetrra avis"

September 8, 2024

4.0

jaime sa et sa fait passer le temps quand jai rien a faire

Pros

jaime tout sur se site mais surtout le fait que sa nous pay

Cons

sa pai pas tres cher ses se que jai le moin apprecier

Review Source

Sylvain R.  
Direction  
Construction  
Used the software for: 1-2 years

### "Attention arnaque : renouvellement automatique sans possibilité d'annulation"

July 22, 2024

3.0

mauvaise, je ne recommande pas cette société qui ne respecte pas ses clients

Pros

l'envoi de mails automatiques grace à l'autorépondeur

Cons

le service client Par exemple, ils te prélèvent l'abonnement annuel sans prévenir par un mail avant. Après impossible de se faire rembourser, même au prorata... Bref, un comportement malhonnête

Review Source

Response from GetResponse

August 5, 2024

Hi Sylvain, thank you for your feedback. We're so sorry to hear about your experience. Can you please send an email to social@getresponse.com so we can follow up with you on this directly? Thank you! - Mariana

Joël T.  
Senior Frontend Developer  
Computer Software  
Used the software for: 2+ years

### "The Most Simple Email Marketing Software"

June 7, 2023

5.0

A great product for email marketing and lead generation.

Pros

We've been using GetResponse for a long time now across several other businesses we run and by far they're the best in terms of marketing automation and Customer support. The support team takes time to send useful weekly emails to new clients to help them better use their software. This educational aspect of theirs shows how concerned they are with the client's experience that's what we're chasing after.We create and run email marketing easily with great automation features and there are a lot of prebuilt email templates to start off with. The ideas are quite helpful.It also supports a lot of integrations which makes marketing super easy and less stressful. The tool itself is very affordable and result-driven- Don't where'll find the best elsewhere.

Cons

Sales convention comes at an extra cost and times it's not really easy to accurately keep track of email bounce rates. We have issues controlling this and would love to hear about how to control it.I don't think their website builder is great compared to the advanced ones we've used

Review Source

Response from GetResponse

June 23, 2023

Hi Joel, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

VR

Verified Reviewer  
Digital Marketing Expert  
Marketing and Advertising  
Used the software for: 1-2 years

### "Go get it it's the best out there."

July 20, 2023

5.0

I am very happy and feel lucky i found them. before i have being using other systems but the service was not good and they where even expensive. With getresponse you can grow and start low. This i love.

Pros

Most of the work is allready done. you have to just upload your CSV file of your existing clients and you are good to go. i have checked many other systems out there but getresponse is head and shoulders above the others. And i love how fast the online chat support is.

Cons

I whould love to know when they have whitelable package sothat i can sell there services under my name to my clients and earn some recurring payments.

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Convertkit blocked my account and people behind convertkit are not nice and very rude.

Review Source

Response from GetResponse

July 24, 2023

Hi there, Thank you for sharing your enthusiastic review of GetResponse. We're delighted to hear that you find our platform to be the best out there and that most of the work is already done, making it effortless to get started with your existing clients. Our team works hard to provide a top-notch experience for our users, and your positive feedback is truly appreciated. Regarding your suggestion about a white label package, we value your input and will take it into consideration as we continue to improve and expand our offerings. If you have any further insights or need any assistance, please don't hesitate to reach out to our support team. We're here to support your success and ensure you have a positive experience with GetResponse. Thank you for choosing GetResponse, and we feel lucky to have you as part of our community. Best regards, Abbie

HA

Hector A.  
Asistente Administrativo  
Information Technology and Services  
Used the software for: 6-12 months

### "Getresponse te ayuda a impulsar tu negocio"

May 31, 2023

4.0

Nuestra experiencia ha sido positiva a nivel general. La automatización avanzada y la segmentación han mejorado la efectividad de nuestras campañas de correo electrónico; Sin embargo, el proceso de aprendizaje inicial y las limitaciones en planes de precios más bajos pueden ser mejorados

Pros

Permite crear flujos de trabajo automatizados, la segmentación de contactos en base a criterios específicos es genial, Se integra con numerosas aplicaciones, permite editar con solo arrastar y soltar, permite crear formularios de suscripción y páginas de destinos atractivas para la captura de nuevos leads

Cons

El proceso de aprendizaje inicial puede llevar tiempo, existen ciertas limitaciones en planes de precios más bajos, El servicio al cliente deberia mejorar

Review Source

Response from GetResponse

June 5, 2023

Thank you for taking the time to share your experience with us. We're pleased to hear that you were satisfied with our service. Your feedback motivates us to continue delivering high-quality experiences for all our customers! Thanks, Abbie

CT

Camila T.  
owner  
Hospital & Health Care  
Used the software for: 1-2 years

### "A Complete Platform"

April 18, 2023

5.0

My experience has been very good. It has helped with the automation of the company's email marketing, the increase in revenue has been visible as well. It is a reliable and responsible platform

Pros

What I liked most about the platform is that it is complete, and has helped me with the process of automating the company's e-mails

Cons

What I didn't like at first was that it didn't have a free trial version, and compared to other email marketing options, it can be a bit more expensive.

Review Source

Response from GetResponse

June 5, 2023

Hi Camila, Thank you for your positive review of our platform and highlighting the benefits you experienced. We're glad to hear that our complete set of features has been helpful in automating your company's emails and contributing to increased revenue. Our free trial lasts 30 days, and during that time period you are able to use all paid features. Please let us know if you have any questions. Thanks for choosing GetResponse! -Abbie

VR

Verified Reviewer  
Content strategist SEO (marketing digital)  
Marketing and Advertising  
Used the software for: 2+ years

### "GetResponse : l'outil polyvalent et efficace en email marketing "

August 27, 2023

5.0

Pour l'essentiel, GetResponse constitue un outil marketing tout-en-un, vous pouvez l'utiliser pour créer des emails, des sites web et optimiser la délivrabilité des emails.

Pros

GetResponse constitue un outil de marketing tout-en-un parfaitement adapté aux besoins des entreprises qui disposent d'une liste email d'au moins plusieurs centaines de personnes. Vous souhaitez créer un flux d'automatisation facilement ? C'est l'outil qu'il vous faut si vous voulez gagner en temps et en efficacité. J'utilise personnellement la plateforme pour envoyer des newsletters aux prospects de mes clients e-commerçants. Grâce à la fonction d'automatisation intelligente, j'arrive à segmenter ma liste d'email en un temps record. Ce qui me permet d'obtenir un taux de réponse important.

Cons

En dépit de ses nombreux points positifs, GetResponse devrait rendre le processus de création de formulaires plus simple et intuitif.

Review Source

Response from GetResponse

August 30, 2023

Hi, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

John Vianny B.  
Self Employes  
Marketing and Advertising  
Used the software for: Less than 6 months

### "BAD EXPERIENCE AS AN AFFILIATE: COMMISSIONS NOT PAID"

February 19, 2024

1.0

I have been their customer long ago and tried to start being their affiliate, inspired by some marketers online. I referred a friend of mine as a test, and commissions initially were paid. Then, WITHOUT any prior notice, they simply stopped paying commissions, they deleted the customer from my referral panel BUT they still charged her, and she is still their customer. So I reached out the support for an explanation: initially, after days of investigation, they replied that the customer still existed and commissions were pending, which was false. After posting screenshots of my panel which clearly displays ZERO customer and commissions, and waiting other WEEKS for an answer, they replied that there was a violation of the terms: "The Affiliate is not entitled to the Commission for the purchases of the Service through their own referral link". Which, again is COMPLETELY FALSE: the customer is a friend of mine, with her credit card, her company, her name and surname and she is a different person and entity and she has not used anything (nor mail, credit card etc) related to me. It seems a tricky way to not pay a tiny commission and respond with weeks of "investigation" delaying which at the endpoint resulted in a false accusation. UPDATE After multiple attempts, and even the customer wrote to them that she is a different person, with HER COMPANY, and using HER DIFFERENT CREDIT CARD, they refused to pay the commission, claiming that they have "other evidence" of something not specified (I hope that they understood that we are not the same person at least). It seems a hideous attempt to not pay a commission leveraging false accusations and claims. No matter what proof we bring (even if the customer has a registered company), they refuse to pay and they answer AFTER DAYS.

Pros

Interface and user initially friendly experience.

Cons

Lack of support and lack of evidences they carry to not pay commissions

Review Source

Response from GetResponse

March 5, 2024

Hi John, Thank you for reaching out and bringing this matter to our attention. We understand your frustration and apologize again for any inconvenience caused. Following our recent communication and review of the situation, we confirm that we have processed the payment for your commission, as discussed. We appreciate your patience and understanding throughout this process. If you have any further concerns or questions, please don't hesitate to contact us. Mariana

Rebecca R.  
Instructor  
Education Management  
Used the software for: 2+ years

### "GetResponse evaluative Review"

July 17, 2023

4.0

Well worth the cost if you are trying to build your online business.

Pros

This email distribution and automation is a must have in the marketing field today. GetResponse is a little more expensive than most autoresponders but is not outrageously priced and well worth the expense to continue to get the leads.

Cons

If things aren't set up with other programs just right you will be entering the emails manually until you get them set up. That takes a lot of time.

Review Source

Response from GetResponse

July 24, 2023

Thank you for sharing your valuable feedback about GetResponse. We're delighted that you find GetResponse well worth the expense, especially when it comes to building your online business. We're committed to helping you succeed and providing you with the tools you need for your marketing efforts. If you have any further insights or need assistance, please don't hesitate to reach out to our support team. We're here to support your online business journey. Best regards, Abbie

VR

Verified Reviewer  
Administrative Assistant  
Government Administration  
Used the software for: 6-12 months

### "Getresponse is full of marketing suit, with some minor draw backs"

February 22, 2023

3.0

If you want to watch your email inbox deliverability, very powerful email tool for good marketers. My overall experience is much better.

Pros

Getresponse is a great email marketing program and affiliate friendly service. They also have free option for beginners and their price also fair enough. I liked this because you can make your page, email opting, and all automation rules from one tool, you have no need of additional clickfunnels or etc.

Cons

I personally feel that other services seem to working a little better

Reason for choosing GetResponse

Various platforms are also available and working successfully. But it is very simple so i want to get this. If i wanted.

Review Source

Response from GetResponse

March 21, 2023

Hi, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Though see that there are areas that you would recommend for us to approve. We will pass it on to the product and customer service team. Justyna

EL

Emil L.  
Internet Marketer/Graphic Designer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "GetResponse: An Advanced Email Marketing Tool with Unmatched Features"

January 9, 2023

4.0

I have used GetResponse and have generally been pleased with the service. Its user-friendly interface, which makes it simple for me to navigate and use the platform, is one of the aspects of GetResponse that I value the most. A great opportunity for me to evaluate the platform and determine whether it suited my needs before committing to a paid plan was the 30-day free trial. My email marketing efforts have changed drastically thanks to the traditional funnel feature, and the webinar functionality has also been a great resource for me. Split testing has proven to be a relatively strong suit for GetResponse, which has helped me optimize my email marketing campaigns. As it makes it simple for me to communicate with my customers, I also value GetResponse's third-party integration and chat features. As a business owner, it's also important to me that GetResponse complies with GDPR regulations, so I appreciate that. Last but not least, GetResponse's customer support has always been excellent. Over the years, I've had a few questions and concerns, and the support staff has always been prompt in answering them and resolving my problems. Overall, despite some drawbacks like the lack of a free plan and the limited automation features available with the basic plan level, I have found GetResponse to be a comprehensive and potent email marketing tool that has assisted me in expanding my business.

Pros

I can honestly say that as a GetResponse user, I've been very happy with the service. GetResponse's user-friendly interface, which makes it simple for me to navigate and use the platform, is one of the features that I value most about it. When I first signed up for GetResponse, I also made use of the 30-day free trial, which was a fantastic chance for me to test the software and determine whether it met my needs. In the end, I made the decision to sign up for a paid plan, and I was pleased to learn that GetResponse gives a significant discount on its 24-month plan. For my email marketing campaigns, the traditional funnel feature has been a game-changer, and the webinar functionality has also been an invaluable resource. I have found GetResponse to be reasonably adept at split testing, which has helped me optimize my email marketing campaigns. Additionally, I value GetResponse's third-party integration and chat features because they make it simple for me to communicate with my clients. The fact that GetResponse complies with GDPR requirements is also something I value because I own a business. Last but not least, GetResponse's customer support has always been excellent. Over the years, I've had a few questions and worries, and the support staff has always been prompt in answering them and resolving any problems I've encountered. In conclusion, I heartily endorse GetResponse to any company searching for a complete and potent email marketing tool.

Cons

I've used GetResponse and found it to have a few drawbacks for my email marketing campaigns. One of the main problems I have with GetResponse is that there is no free plan available, which can be a problem for companies with tight budgets. Additionally, I discovered that complete automation is not offered at the basic plan level, which disappointed me because I was looking for an email marketing solution that was more all-encompassing. Additionally, only 500 people can participate in webinars on the basic plan, which might not be enough for bigger businesses or events. I was also disappointed to discover that only the max plan offers phone support, dedicated support, and slack support. I discovered that I had to rely on other support channels that were less practical or beneficial because this is not practical or cost-effective for all businesses. GetResponse's basic plan requires users to pay for add-ons that are included without charge with the plus plan, which is another problem I have with it. Because of this, using the platform became more expensive overall, and I felt like I was paying more for features that I could get for free from other email marketing tools. Additionally, I discovered that it is not possible to modify the split test message template, which I found to be restrictive because I preferred having more customization options. Apart from that, using Zapier to connect so many tools was a hassle, and I didn't like how clumsy the drag and drop feature was. Fin

Review Source

Response from GetResponse

January 31, 2023

Hi Emil Thank you for writing this detailed review, we really appreciate it. We're so glad that overall you're enjoying the platform, though we did want to make sure you knew about our free plan: https://bit.ly/3JwCKae Be sure reach out to us if you have any questions on this! Jack.

Paul E.  
Web Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "My Get Response Review"

November 14, 2022

4.0

The Number one email marketing software on the internet. I have switched so many mailing software but I found Getresponse topnotch.

Pros

All the features on getresponse for me are ok and wonderful to use.The ease of use is what I really like, integration for my business has really scaled it up for me.

Cons

Not to good customer service, that has to be worked upon. Free plan doesn't include autoresponder

Review Source

Response from GetResponse

December 12, 2022

Hey Paul, We're so happy to hear GetResponse helped you scale up your business! We are always looking for ways to improve. We've passed the information along to our team. Thank you! Abbie

CK

Calvin K.  
Freelancer  
Online Media  
Used the software for: 1-2 years

### "Why you should really get Getresponse for your business"

July 25, 2021

5.0

My business keeps on growing daily just by using Getresponse’s features. All of my emaillists are easy to maintain and customers are happy with the services too. Once setting up a automation flow properly you never have to look at it again

Pros

\- Very easy to use and therefore userfriendly for all - Updating more features often, Getresponse listens to their customers - Creating and maintaining lists never was this easy - My business keeps on growing just by using Getreponse

Cons

\- using images in the emails are not resizable easily - landing page maker can use some more work, drag and drop is ok, not perfect yet - very little options with the lowest paid subscription, have to update to soon to get “good” options

Reason for choosing GetResponse

Much better layout for use and cheaper. Once more features came, the better the program worked for my business

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

I was blocked for life for no particular reason. No reason was given and my list was partially gone, therefor business was gone as well

Review Source

Response from GetResponse

July 27, 2021

Hi Calvin! Thanks for taking the time to leave such a detailed review. Your feedback is important to us! -Taylor

Eric N.  
Content Creator  
Computer Software  
Used the software for: 6-12 months

### "GetResponse Review"

November 13, 2022

5.0

My overall experience has been impressive, this is by far the easiest and feature-loaded marketing software that I have used.

Pros

I like the simplicity and also the fact that it is drag and drop and there are so many premade templates to choose from.

Cons

The sad part about using this software is that it is too expensive as the more my list grows, the more I have to pay. Anyways, good things don't come cheap.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Sender](https://www.capterra.com/p/139770/SENDER/)[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GetResponse

Because of the drag and drop feature and also the templates.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because it is a lot easy to use

Review Source

Response from GetResponse

November 21, 2022

Hi Eric, Thanks for the review! We're happy to hear your overall experience has been impressive. Thanks for choosing GetResponse :) -Abbie

Imran H.  
Team Coordinator  
Information Technology and Services  
Used the software for: 6-12 months

### "Comprehensive Email Marketing Tool with Great Features"

March 23, 2023

5.0

GetResponse is a comprehensive email marketing tool with a user-friendly interface, great features, and excellent support. Its integration with other tools and services, and flexible pricing model make it a top choice for businesses looking to grow and engage with their customers effectively.

Pros

GetResponse offers a comprehensive set of email marketing features, including drag-and-drop email editor, automation workflows, A/B testing, landing page creator, and integration with various third-party tools. It also offers a user-friendly interface, excellent customer support, and competitive pricing.

Cons

One minor issue we have encountered is that the email templates provided by GetResponse could be more customizable. We would like to see more options to customize the templates to better fit our brand and style.

Alternatives considered

[Woodpecker.co](https://www.capterra.com/p/150484/Woodpecker/)[Brevo](https://www.capterra.com/p/132996/brevo/)

Review Source

Response from GetResponse

April 4, 2023

Hi Imran, Thank you for your feedback. We've heard your point on making our email templates more customizable, and will be taking this information to our team. Thank you! -Abbie

VR

Verified Reviewer  
Partner  
Education Management  
Used the software for: 6-12 months

### "10/10 Cust. Support. Superb featurers BUT "zoho" and "wordpress genesis" users beware "

June 22, 2022

4.0

Good marketeers in their team but the techies are not on par

Pros

10/10 for 24\*7 customer support! All marketing features are TOP-notch

Cons

For me, the love-hate in the "zoho-getresponse-WordpressGenesis" triad was a pain. Got us de-motivated and 2 months behind schedule and finally (Against our desire) to use custom programming!

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Reason for choosing GetResponse

It met all criteria needed at that time and came highly recommended by a top affiliate marketeer

Review Source

Response from GetResponse

July 9, 2022

Hi there, Thanks for taking the time to share your feedback with us. I have shared this with the team so we can continue to improve. -Taylor

Stephen R.  
MD  
Information Technology and Services  
Used the software for: Less than 6 months

### "I hate marketin - but GetResponse makes me smile as I do the job I hate!"

July 27, 2022

5.0

I love it, what can I say, I'm happy to pay the low price for using such a great marketing solution. Everything in the one place - whats not to like?

Pros

The well-laid-out interface with the help of videos when if you need them means that getting started and becoming a professional in the marketing quality production stakes is easy.

Cons

OK, so there are some features that I would like to have included in the lower and middle options, in other words I'm focused on my marketing budget and want more still for the same price!

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing GetResponse

I have tried so many products in this arena over the years and this one is the very best value for money - with results that don't look cheap. Whats more, unlike other drag and drop email marketing solutions, this one doesn't mess up your emails because of software issues.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

GetResponse is easier to use, and has better templates and better support.

Review Source

Response from GetResponse

July 29, 2022

Hi Stephen, We are so happy to hear you are loving GetResponse so far! Thanks for taking the time to leave a review. - Abbie

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## Related categories

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)

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