# Page 6 | GetResponse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is GetResponse the right Email Marketing solution for you? Explore 521 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153948/GetResponse/reviews

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GetResponse

4.2 (521)

[View alternatives](https://www.capterra.com/p/153948/GetResponse/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Page 6 - Reviews of GetResponse

## Showing most helpful reviews

Showing 126-150 of 521 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

sV

shivakumar V.  
owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Revolution in Marketing Automation."

September 26, 2022

5.0

I am using Getresponse since past 10 months, i have seen good Return on my investment with marketing automation feature.

Pros

I like marketing automation feature. because behaviour based automation is increasing my ROI up to 40%.

Cons

The only Feature I would like to see in Getresponse, is TEXT MESSAGING feature. Because with the text messaging, we can send notifications, coupon codes, discount deals..etc. And there is no spam filters for texts. and open rates are very high when compared with email.

Review Source

Response from GetResponse

October 12, 2022

Hey Shivakumar, Thanks for the 10/10 review. We also appreciate your feedback on text messaging. We offer SMS Marketing solutions to our GetResponse MAX customers. Check out more details here: https://www.getresponse.com/features/sms-text-automation -Abbie

VR

Verified Reviewer  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Targeted digital marketing at an affordable price"

August 14, 2023

5.0

GetResponse is a very valuable asset to streamline lead captures and segmented email marketing without compromising quality and the bank account.

Pros

Getresponse offers a user-friendly platform to create and execute email marketing campaigns. The landing page and website creator is easy to setup, the AI email generator and segmentation features lets us capture leads and send personalized offers saving time while ensuring consistent content, all at an affordable price. Its a great platform to start your business and scale.

Cons

If you are seeking intricate designg might be slightly limiting, but the remaining features make up for it.

Review Source

Response from GetResponse

August 21, 2023

Hello, Thank you for your valuable feedback. We're delighted that you find GetResponse user-friendly, efficient, and affordable for email marketing. Our AI email generator and segmentation features aim to save time while maintaining personalized content. We appreciate your input about design limitations, and we're committed to improving our platform continually. We're thrilled to be your asset for streamlining lead captures and email marketing. Should you have any questions or further feedback, please reach out to our dedicated support team. Your success is our priority. Best Regards, Abbie

DMIR

Dina Mahery Ismael R.  
Responsable  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "GetResponse , le meilleur "

October 9, 2023

5.0

Pros

GetResponse est bénéfique pour le nouveau créateur en email pour créer de superbes newsletters comme un designer de répondeurs automatiques intelligents dans la destination potentiel de l'automatisation du marketing numérique surtout pour les PME, d'optimisation de la délivrabilité des e-mails .

Cons

Mon utilisation , de GetResponse est vraiment idéal dans la gestion numérique complète du marketing multicanal en ligne , quels que soient votre secteur d'activité .

Review Source

Response from GetResponse

October 13, 2023

Hi Dina, Thanks for your review! We're thrilled to hear that you find GetResponse beneficial, especially for new email creators looking to craft stunning newsletters and leverage our smart autoresponder designer. It's great to know that you're maximizing email deliverability and finding it valuable for SMEs and digital marketing automation. -Abbie

NK

Nyoro K.  
Construction Manager  
Construction  
Used the software for: 1-2 years

### "GetResponse Is a Must-Have Email Marketing Tool"

May 1, 2024

5.0

Pros

GetResponse is an essential solution that makes work easier for us. I like the capabilities of GetResponse.

Cons

GetResponse does not have flaws. GetResponse meets our needs.

Review Source

Response from GetResponse

May 10, 2024

Hi Nyoro, Thanks so much for your glowing review, it made our day! Should you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way on your email marketing journey. 😊 Best, Mariana

Festus U.  
Digital Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Awesome Email Marketing Software !!!"

November 17, 2022

5.0

it simplified our entire email marketing campaign and automation

Pros

1\. able to create multiple forms2. create a complete email marketing campaign sequence3. it is able to track and analyse email marketing campaigns4. i can create landing pages

Cons

some features in the form builder are premium i suggest it should be free

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GetResponse

it has a complete tool needed for a successful email marketing camapaign

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

the tool was complex so i needed a more easier tool

Review Source

Response from GetResponse

November 30, 2022

Hi there, Thank you for taking the time to write a review. We're so glad you're loving the GetResponse platform and our email marketing features! Jack

Ndifon A.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "A true all-in-one marketing software "

September 10, 2023

5.0

Take away the poor builders and you have a great software.

Pros

Jam packed with alot of features. The true all in one marketing platform. And I love it

Cons

It's expensive as compared to Systeme.The funnel builder is wack. It's so stressful to useThe email doesn't have much to play with.The funnel templates are not appealing

Review Source

Response from GetResponse

September 12, 2023

Hi Ndifon, Thank you for your feedback! We're thrilled to hear that you find our marketing software jam-packed with features and appreciate its all-in-one capabilities. We hear your concerns about certain aspects of the funnel builder and email features. We're constantly working to improve our platform, and your input is invaluable in helping us enhance your experience. We hope you continue to enjoy the benefits of our software as we work to address these areas of concern. Warm regards, Abbie

KP

Kevin P.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent program for the price"

October 6, 2022

5.0

The features are easy to use and the customer service is the best in the market place. If you want to learn how to do something, they will make it a priority to make sure you are successful!

Pros

They have the BEST customer service out of any software I use. They are quick to answer questions, and almost any time I am in need of help, someone is there to assist. This is the #1 reason why I keep this software!

Cons

I like changes, but I like the old style of getrepsonse a little better. It may just be because I am used to it, and need to learn, but change is a little tricky for me sometimes.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing GetResponse

Customer service!

Review Source

Response from GetResponse

October 10, 2022

Hi Kevin! We're happy to hear our customer service team has been responsive and helpful. We appreciate the feedback and have passed it on to our team. Thanks for the positive review! -Abbie

NKK

Narendra Kumar K.  
Assistant Manager - Marketing  
Information Technology and Services  
Used the software for: 1-2 years

### "Solved my Email Marketing Problems"

August 21, 2022

5.0

Started my own Digital Marketing Services and the biggest challenge I faced is running successful email marketing campaigns and that too with a funnel journey. I spend a lot of money on different that help me in creating landing pages, integration tools to capture leads, and a separate platform to run email campaigns. I am spending almost 60 - 70% of my income on these tools which are very hard for my business to sustain, one of my friends suggested this Getresponse where I am getting all of these in a single dashboard that too for 30% of my previous expenditure so I moved to Getresponse and I am seeing the better results with very less investment

Pros

A single dashboard that can actually help you in maintaining all of your SMB needs, a feature that can give you a lot of Landing page designs, a feature that can help you in capturing your leads, and one feature that can help you in manage your entire Email Marketing strategies and also a separate Email Automation. Make a funnel that helps you in pushing your audience toward your end goal and what else? every thing is there in the Getresponse.

Cons

Whatever feature I touched in this platform, I loved it! However, I feel some of the pre-designed templates are a little outdated.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)

Reason for choosing GetResponse

Getresponse is very much cheaper compared to click funnels, especially for my business so I have chosen Getresponse.

Review Source

Response from GetResponse

September 12, 2022

Hi Narendra, We are so happy you've found GetResponse helpful. Thank you for taking the time to leave this review. We appreciate it. :) - Abbie

AR

Aryana R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A lot of features for a startup and fair price"

July 24, 2022

5.0

Pros

I like that I can create a quick webinar and opt in page and deliver it all in one go. If I was just starting out this is a valuable feature. Since I use other webinar platforms I don't generally use this, but liked it when I did.

Cons

That I can't properly tag and keep the tag on my contacts. It was hard to reorganize my contacts because there is no real true tagging.

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Get Response had more functionality and the pricing was better.

Review Source

Response from GetResponse

July 26, 2022

Hi Aryana! Thanks for taking the time to share your feedback with us. We appreciate it! - Abbie

SO

Samson O.  
Email marketer  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "2 months after using Getresponse"

June 20, 2022

5.0

The experience has been very good.

Pros

I love the automation feature a lot. It makes things really easier with using Getresponse

Cons

The price is kind of on the high side compared with other email marketing software.

Alternatives considered

[iContact](https://www.capterra.com/p/221118/iContact/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Reason for choosing GetResponse

The name sounds related to email marketing.

Review Source

Response from GetResponse

July 9, 2022

Hi Samson! Thanks for taking the time to leave a review. We appreciate you. -Taylor

VR

Verified Reviewer  
Digital Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best Email Marketing for Affiliate Marketing"

June 2, 2023

5.0

Getresponse is the best email automation platform which is user friendly and easy to implement. The landing page and email automation are very good and help me a lot for my business. I'm highly recommended this software.

Pros

The price is reasonable and user friendly. There have lots of features that allowed me to meet all my needs. A perfect solution to grow my business online.

Cons

I don't have lots of issues with this software except for the loading time to open the feature is too slow.

Review Source

Response from GetResponse

June 7, 2023

Hi, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

O. Kelvin K.  
Copywriter  
Internet  
Used the software for: 2+ years

### "My First love regarding email marketing tools"

May 21, 2019

5.0

Helps me manage my email list in a simple way. I just love Getresponse.

Pros

I fell in love with Getresponse because of its simplicity and innovation, when you talk about email marketing you cannot the list won't be complete without Getresponse. Pretty simple and straight forward to use, loads of email and landing page templates to choose from. Deliverabilty is good too, they just keep getting better day by day. I now recommend it to all my clients without fears. Getresponse has proven to be a leader in the industry and I'm happy to be part of it. SIDE NOTE: I recently received my affiliate commissions, about $58, small but it's free money you know. What more can I say? See for yourself.

Cons

Price is good, deliverabilty is good too, the only thing I want them to look into is to review accounts thoroughly before making decisions to suspend it.

Review Source

VR

Verified Reviewer  
Mr  
Consumer Services  
Used the software for: 2+ years

### "Great email Marketing Software"

August 9, 2022

5.0

Great software

Pros

It is a very easy to use software and versatile soft and it does almost everything concerned with email marketing, which help to make sales faster

Cons

It's charges per month is what I really don't like about the product aside that it is perfect

Review Source

Response from GetResponse

August 26, 2022

Hi there, Thank you for your review! We appreciate it. - Abbie

VR

Verified Reviewer  
Web Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "I Got A Great Response"

August 19, 2022

5.0

I think get response is an ideal means to have a central area for campaigns. My company is vital and I enjoyed how I could obtain all of my tools to reach every aspect. The customer support was excellent, I never had any issues that couldn't be fixed. Each time, the staff was extra prepared to help me thru email! Thanks GetResponse!

Pros

Sending an email is a great tool to announce something quickly, and look good doing so. There are lots of handy features to do business online. Everything is together, so it's simpler than doing each of these things individually. You can create landing sites, which is crucial if you want to have a straightforward campaign. The integration with WordPress, Salesforce, and Shopify makes this campaign even easier to manage, and everything is in one spot. You can likewise have integration with SMS and I really enjoy that function, CTAs all day!

Cons

I guess I would have loved better phone support but I never had any major problems

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I was open to doing something different and it worked for me, so I keep using it.

Review Source

Response from GetResponse

August 24, 2022

Hi there, Thank you for your feedback! We're happy to hear your enjoying the platform and that our customer support team has been helpful to you. - Abbie

Prem P.  
Freelancer  
Information Technology and Services  
Used the software for: 1-2 years

### "Smart email automations made easy"

October 7, 2022

5.0

It makes email relies easier than other email marketing Saas

Pros

Latest feature of auto respond to emails within prebuild email templates makes CRM easy. Also dashboard gives full analytics of emails send, received, converted and replied.

Cons

In automation outputs with other Saas integration it must need some intake form format creation capabilities to support cross platform data movement.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Review Source

Response from GetResponse

October 12, 2022

We appreciate you taking the time to write us a review. Your feedback helps us improve! -Abbie

Wojciech O.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best email marketing service - I tried a lot of them"

March 26, 2020

5.0

GetResponse is a tool I was looking for since I started to working at email marketing. I tried few of most popular email marketing platforms and at the end of a day GetResponse is the best of them.

Pros

Really fast and helpful helpdesk. Easy to use. New users will get familiar with the software in just hours. Great pricing table. Friendly marketing automation interface.

Cons

Occasionally problems with stability of platform (PHP errors). Enterprise Account Customer Support is changing a little too often.

Reason for choosing GetResponse

Great pricing table for enterprise clients. Powerful marketing automation module.

Review Source

Response from GetResponse

December 7, 2020

Hi Wojciech! Thank you for your review. It is great to hear that the help desk has been quick and helpful. -Taylor

SS

Shane S.  
Internal Sales, Marketing & Events Co-Ordinator  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Get Response: Email Automation"

June 14, 2022

4.0

Very good value for money and on the whole positive experience of using the platform. Quick customer support. Not easy to clone templates or to copy & paste text/elements.

Pros

It's great to have essential marketing elements in one place at your finger tips.

Cons

Developers often upgrade systems and remove valuable components without letting you know in advance or asking how important they are to you.

Reason for choosing GetResponse

Ability to create landing pages and to add a live chat facility

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Needed to have all marketing elements under one platform

Review Source

Response from GetResponse

June 19, 2022

Hi Shane! Thanks for sharing all of this valuable feedback with us. I have shared it with the team so we can continue to improve. -Taylor

Gabriel R.  
Cofundador  
E-Learning  
Used the software for: Less than 6 months

### "Muy mal proveedor"

January 16, 2024

1.0

Pros

Nada, desde el principio la aplicación es poco intuitiva, es cara en comparación con el precio de otros competidores y da demasiados problemas para importar contactos. No la recomiendo

Cons

Pésima gestión, nos cobraron una mensualidad aún sin habernos dejado utilizar el email, retrasando todo nuestro proyecto. Les pedí que nos devuelvan el dinero ya que no hemos mandado ningún email y dicen que según sus términos no devuelven nunca el dinero. No merece la pena, funciona muy mal, no los recomiendo en absoluto, existen mucho mejores opciones como Mailchimp o Sender.

Review Source

Response from GetResponse

January 30, 2024

Hi Gabriel, Thank you for taking the time to share your feedback with us. We want to sincerely apologize for the negative experience you've had with our platform. We understand the importance of a user-friendly and reliable service, and it is disheartening to hear that you encountered issues with the application's intuitiveness, pricing, and contact import process. We would like to investigate the problems you faced with importing contacts and the delays in using the email service. If interested, please feel free to reach out to social@getresponse.com so we can try to make things right. Best, Mariana

RC

Richard C.  
CEO  
Design  
Used the software for: 2+ years

### "Everything I need..."

October 12, 2022

5.0

I've been able to create a holistic branded campaign for each of my business brands. I really wouldn't want to try and do that with any of the other solutions out there.

Pros

There's nothing I can't do with it. It handles everything from emailing, autoresponder sequences, automation, landing pages, forms, surveys, you name it. Oh, and the speed and thoroughness of support is reliable and consistent.

Cons

I can't honestly think of anything to add here.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Reason for choosing GetResponse

The feature set, ease of use, and price point. It was overall and in the detail best value.

Review Source

Response from GetResponse

October 19, 2022

Hi Richard, Thanks for the 10/10 review. We're so happy you're pleased with GetResponse and have found it useful for your business :) -Abbie

MM

Mickael M.  
marketeur  
Internet  
Used the software for: 2+ years

### "UN TRES BON AUTOREPONDEUR (parfait pour l'email marketing simple et facile )"

October 29, 2020

5.0

C'est un excellent outil pour toute petite entreprise à la recherche d'un logiciel d'emailing marketing. Il permet de faire des wébinaire également ( mais ce n'est pas sa fonction première) J'ai vraiment beaucoup aimé la fonctionnalité glisser-déposer ça simplifie vraiment la vie . Vous pouvez créer des e-mails promotionnels, des newsletters sans avoir à etre un champion de la technique ( ce qui n'est pas mon cas) . Vous pouvez également partager votre compte pour le déléguer à un prestataire ou au un autre administrateur, vous choississez les fonctionnalités que vous acceptez de déléguer en gardant ainsi le contrôle sur votre compte.

Pros

TRES FACILE D'UTILISATION . -pour moi l'un des meilleurs auto-répondeur avec un très bon taux de délivrabilité. -le support client est très réactif c'est un vrai plus . -hyper intuitif d'utilisation et la mise à jour avec les workflow permet de créer des séquence d'emailing vraiment personnalisé en fonction des action de vos prospects .

Cons

le seul petit point faible c'est qu'il n'y a pas de tuto en français fait par Get Response

Review Source

Response from GetResponse

December 7, 2020

Hi Mickael! Thank you for this review! We do have this YouTube playlist which lists multiple videos in French: https://www.youtube.com/watch?v=klPUul050w4&list=PLolK1kgYG3zzG5eaCumoQjQpUeuoBRDwW. However, I will let the team know you would like to see more of these in the future. -Taylor

LW

Lynn W.  
Owner  
E-Learning  
Used the software for: 2+ years

### "upset. Response best business building tool"

October 5, 2022

5.0

I really think this is the best value

Pros

I like the cost the easy the flexibility and the analytics

Cons

I would like to have it connected to my canava for ease of using assets

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Cost

Review Source

Response from GetResponse

October 10, 2022

Hey Lynn, Thanks for the 10/10 review. We appreciate it! -Abbie

Mamoudou D.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "Do business with simplicity"

January 31, 2023

5.0

In its generality the software is to be appreciated because it is really easy and powerful

Pros

It is simple, the functionalities are easy and very easily one can adapt to the software

Cons

Personally I haven't noticed any problems with the use of the software, that's what I like about most software

Review Source

Response from GetResponse

February 13, 2023

Hi Mamoudou, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Arika N.  
Manager  
Financial Services  
Used the software for: Less than 6 months

### "GetResponse: Useful email marketing and automation tool"

September 27, 2022

4.0

We used GetResponse since it was relatively cheap than other established tools in the market. We were concerned about the overall performance when it came it delivery of email, templates, and data insights. But we were proved wrong and the platform was very useful.

Pros

\- Create brand templates and send it to hundreds of subscriber in just a single click - Get data for each activity done by the use (Click rate, open rate, etc) - The interface is user friendly and very insightful with data - Customer support team is prompt and replies quickly

Cons

\- Cannot get data for bounce rate due to invalid email address - Cannot detect duplicate leads

Review Source

Response from GetResponse

October 10, 2022

Hi Arika, We're so happy you've been pleased with our platform's overall performance. Thanks for the review! :) -Abbie

SK

Samuel K.  
Internet marketing  
Marketing and Advertising  
Used the software for: I used a free trial

### "Easy way to start online business "

August 3, 2022

5.0

Pros

It is very simple and easy for everyone who wants to start thier online business, no need to pay any freelancer, ones you follow tutorials on youtube and there are tons of video on how to setup, and is free

Cons

Some of the templates can not be edited but is good for startup business

Review Source

Response from GetResponse

August 4, 2022

Hi Samuel, Thank you for your review! We're happy you are enjoying GetResponse :) - Abbie

VR

Verified Reviewer  
Graphics Designer  
Graphic Design  
Used the software for: 6-12 months

### "Best Marketing Tool To use"

June 14, 2022

5.0

User friendly, easy and well RECOMMENDED

Pros

The marketing is very easy and well organized by the \[SENSITIVE CONTENT\], navigation isn't complex and it's user friendly.

Cons

I've been using it for quite a time now, the pricing for customers should be at least discounted to a certain amount than First timers.

Review Source

Response from GetResponse

July 9, 2022

Hi there! Thanks for sharing your feedback with us. We appreciate it. -Taylor

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