--- title: "GetResponse Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GetResponse Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/153948/GetResponse/" page_type: "product" language: "en" --- # GetResponse Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GetResponse ## What is GetResponse? GetResponse offers a suite of email marketing tools designed to deliver tailor-made offers to your contacts when they’re most active. You can build an effective email marketing strategy in a just few simple steps, without breaking the bank. ## What is GetResponse used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Landing Page](https://www.capterra.com/landing-page-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 526 user reviews Reviews sentiment Positive 80% Neutral 10% Negative 10% Pros & cons Comprehensive marketing solution Integrated email and landing tools Email deliverability and sending issues Billing and account complications Starting price €16 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Email Marketing / 2026 - Marketing Automation / 2026 - Email Tracking / 2025 - Landing Page / 2025 - Lead Generation / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GetResponse?[Manage this product listing](https://www.g2.com/products/getresponse/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GetResponse 4.2 (526) VS. [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting Price €16 Flat Rate, Per Month Starting Price $16 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (511) Ease Of Use 4.6 (3,507) Value For Money 4.0 (449) Value For Money 4.5 (3,084) Customer Service 4.0 (450) Customer Service 4.6 (3,083) ## GetResponse alternatives [4.5 (6,256)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3,519)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [View all alternatives](https://www.capterra.com/p/153948/GetResponse/alternatives/) ## FAQs about GetResponse Overview ### What problems does GetResponse solve? GetResponse solves slow, fragmented email marketing by combining list building, landing pages, segmentation, autoresponders, and campaign tracking in one workflow. It reduces manual follow-ups, inconsistent lead nurturing, and dependence on designers or multiple tools. Small businesses, marketers, creators, and e-commerce teams benefit most from faster lead capture and targeted customer communication. Answer based on 236 reviews Overview ### Which roles and teams benefit most from GetResponse? GetResponse is most used by business owners, founders, CEOs, and marketing teams that need to grow audiences and drive sales through email campaigns, landing pages, and automation. Digital marketers and freelancers use it to manage lead generation and promotions, while managers and directors rely on reporting to track engagement and campaign performance. Answer based on 499 reviews Overview ### What company size and industries is GetResponse built for? GetResponse is built for businesses at any stage, with strongest adoption among small businesses at 87% and Marketing and Advertising at 22%. It also serves Enterprise at 8% and Midsize Business at 5%, with additional use in Internet at 7% and Information Technology and Services at 6%. Answer based on 524 reviews Features and Usability ### What are the key features of GetResponse? GetResponse includes core email marketing features like email campaign management, autoresponders, drag-and-drop email templates, and A/B testing. Differentiating features include marketing automation workflows, landing pages, forms for lead capture, and segmentation for targeted sends. Reviewers also frequently mention its straightforward interface and campaign analytics for tracking opens and clicks. Answer based on 200 reviews Pricing ### How much does it cost and what fees or limitations are included? GetResponse starts at €16/month for the Starter plan, with Marketer at 54/month, Creator at 62/month, and custom-priced GetResponse Max. A free version and free trial are available. Reviewers often call pricing competitive, but note advanced features are reserved for higher tiers and costs can rise as contact lists grow. Answer based on 200 reviews Integrations ### Which third-party tools and platforms does GetResponse integrate with? GetResponse integrates with over 50 third-party tools, with reviewer-confirmed connections to WordPress, ClickFunnels, Shopify, WooCommerce, Slack, Stripe, and Zoho CRM. Official catalog listings also show integrations with Google Contacts and BigCommerce, covering ecommerce, CRM, payments, and website publishing workflows. Answer based on 70 reviews Getting Started and Support ### How easy is it to onboard and train a team on GetResponse? GetResponse is generally quick to onboard for marketers, VAs, and other nontechnical users, helped by an intuitive interface, templates, and support. Training is available through live online sessions, webinars, videos, and documentation. Admins configuring automation, segmentation, or domain authentication usually need more time due to a noticeable learning curve. Answer based on 50 reviews Getting Started and Support ### What customer support options does GetResponse offer, and how do users rate the experience? GetResponse offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat support. Many users describe support as fast, helpful, and knowledgeable, especially via chat and self-service resources. Others report inconsistent experiences, including slow replies, unresolved technical issues, and occasional frustration with communication quality. Answer based on 123 reviews Security ### How does GetResponse handle data security and access control? GetResponse uses anti-spam protections, sender-and-receiver access control, permission-based list policies, and domain authentication through DKIM, SPF, and DMARC. Reviewers also describe its servers as secure and automatically updated. Some users, however, find list security settings hard to navigate, setup cumbersome, and enforcement actions restrictive or difficult to resolve. Answer based on 15 reviews ## Who uses GetResponse? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive marketing solution 92% positive reviews out of 63 Most users comment this platform offers essential, easy-to-use marketing tools that support business growth affordably. Anonymous User Marketing Executive, 2 - 10 employees. "Overall, GetResponse helps businesses connect with their audience more effectively and grow their marketing efforts." Email deliverability and sending issues 49% negative reviews out of 82 Some users comment on deliverability problems, slow support, and difficulties sending or tracking emails effectively. Integrated email and landing tools 96% positive reviews out of 45 Most reviewers find email and landing page creation fast, with templates, automation, and seamless lead capture. David M. Lead analytics consultant, 1,001 - 5,000 employees. "Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly integrates email marketing, automation, and landing page development." Billing and account complications 91% negative reviews out of 44 Most reviewers describe ongoing charges after cancellation, refund difficulties, and account suspensions without clear communication. Efficient email list organization 88% positive reviews out of 24 Most reviewers indicate email list management is straightforward, supporting segmentation, automation, and large contact databases. Complex and costly list management 67% negative reviews out of 30 Some users report confusing list organization, import rejections, and significant price increases as lists grow. ## Features AI summary Based on 20,574 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) GetResponse supports all three of the features reviewers rate most important: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and manage campaigns, send messages at the right time, and keep subscriber data organized, allowing teams to run more targeted email programs and maintain stronger customer communication. Email Campaign Management 4.4 (143) 62.94% of 143 reviewers that rated this feature as important or highly important It gives you powerful tools to create, schedule, and track campaigns. Reviewers indicate the system is user-friendly, with ready-made templates, advanced tracking, and easy management of multiple campaigns, helping you optimize performance and organize your email schedule efficiently. Campaign Scheduling 4.4 (19) 68.42% of 19 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Contact Management 4.2 (53) 45.28% of 53 reviewers that rated this feature as important or highly important Manage, organize, and store contact information List Management 4.4 (89) 56.18% of 89 reviewers that rated this feature as important or highly important With this capability, you can easily organize, segment, and maintain multiple contact lists. Reviewers appreciate how intuitive it is to create, update, and clean lists, bulk import contacts, and segment audiences for targeted campaigns, making list control straightforward. Mobile Optimization 4.3 (84) 53.57% of 84 reviewers that rated this feature as important or highly important GetResponse helps you ensure emails look great on any device. Reviewers appreciate the mobile-optimized templates, easy previews, and adaptability for various screens. Many mention that most of their audience reads emails on mobile, making this aspect valuable and user-friendly. Email Marketing 4.4 (96) 69.79% of 96 reviewers that rated this feature as important or highly important GetResponse offers a comprehensive suite for designing, sending, and tracking emails. Users think it’s simple to create personalized campaigns, use templates, and monitor results in real time. Many highlight the ease of use, automation options, and effective spam-checking tools. GetResponse 96 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Chat/Messaging: Communicate using direct chat or messages within the system - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: It gives you powerful tools to create, schedule, and track campaigns. Reviewers indicate the system is user-friendly, with ready-made templates, advanced tracking, and easy management of multiple campaigns, helping you optimize performance and organize your email schedule efficiently. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: GetResponse offers a comprehensive suite for designing, sending, and tracking emails. Users think it’s simple to create personalized campaigns, use templates, and monitor results in real time. Many highlight the ease of use, automation options, and effective spam-checking tools. - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Form Builder: Adds a customizable form to the landing page, usually for the purposes of lead generation - Forms Management: Store, manage and track all forms in a centralized location - Image Library: Store and manage images - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - List Management: With this capability, you can easily organize, segment, and maintain multiple contact lists. Reviewers appreciate how intuitive it is to create, update, and clean lists, bulk import contacts, and segment audiences for targeted campaigns, making list control straightforward. - Live Chat: Ability to chat online in real time - Marketing Automation: You can automate customer journeys and email sequences with ease. Some reviewers find the automation tools time-saving, effective for nurturing leads, and simple to set up. They also mention the ability to personalize workflows and reduce manual effort for ongoing campaigns. - Media Library: Collection of images, videos and other digital content that can be used - Mobile Optimization: GetResponse helps you ensure emails look great on any device. Reviewers appreciate the mobile-optimized templates, easy previews, and adaptability for various screens. Many mention that most of their audience reads emails on mobile, making this aspect valuable and user-friendly. - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Newsletter Management: Create and update newsletter content to increase engagement - Personalization: Adjust communications based on previous interactions or personal preferences - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Responsive Web Design: Web design that automatically adjusts to look good on different screen sizes - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Simple Mail Transfer Protocol (SMTP): Internet standard communication protocol to transmit electronic mails - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Spam Blocker: Filters used to determine different types of malware threats - Subscriber Management: Add or remove subscribers from mailing lists - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Survey Builder: Create and manage surveys - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web Notifications: Set-up notifications and alerts for web browsers and apps. - Website Analytics: Track and analyze information regarding website visitors - Website Management: Built-in website builder or integration with third-party site - Website Publishing Options: Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.1 (495) 4.1 Based on 495 reviews ## Pricing Value for money 4.0 (449) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/153948/GetResponse/pricing/) Starter €16.00 Flat Rate,Per Month It includes: - AI Newsletter Editor - Unlimited autoresponders - AI Landing Pages - Custom automation workflow - Email and landing page templates - Registration forms and pop-ups - Chat support - Free custom domain with 1-year plan Marketer €54.00 Flat Rate,Per Month It includes: - Unlimited Marketing Automation - Recovery of abandoned shopping carts - Newsletter sales statistics - Promotional codes - Email delivery scheduling - Advanced segmentation - Sales funnel - Contact scoring - Unlimited Web Push Notifications Creator €62.00 Flat Rate,Per Month It includes: - AI Course Editor - Up to 500 participants - Mobile app for participants - Quizzes and certificates - Creator profile - Premium newsletter - Website Builder - Webinars - No transaction fees GetResponse Max Custom Quote Available It includes: - Personal, priority support - Dedicated IP address - Single Sign-On (SSO) - SMS marketing - Mobile push notifications - AI product recommendations - Transactional emails - Unlimited users Value for money 4.0 (449) 4.0 Based on 449 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ GitHub](https://www.capterra.com/p/129067/GitHub/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (450) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (450) 4.0 Based on 450 reviews ## User reviews Overall rating 4.2 Based on 526 reviews Filter by rating 5(284) 4(138) 3(52) 2(23) 1(29) Mentioned topic Sorted by most recent Somnath M. Supervisor Aviation & Aerospace ### "Easy-to-Use Email Marketing Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 13, 2026 My overall experience is very good. Especially my email marketing and auto-responder. Customer support is excellent. It is available 24 hours a day with AI and humans, which I like most. But the price is quite higher than others. It is suitable for both beginners and users who want more advanced marketing features. I recommend that others to use this platform to get everything under one umbrella. Pros It is easy to use and has a clean, beginner-friendly interface. I liked the email automation and campaign management features the most. The templates are professional and make creating emails much faster. It is also useful for managing contacts and building simple marketing funnels, and the customer support is excellent, as always. Cons I feel it's more expensive than others. Some advanced features can take time to understand as a beginner. There are many features, which can feel slightly overwhelming at first. I would also like to see more flexibility in some automation options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Client Relations Coordinator Hospitality ### "Good for mass emails " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 8, 2026 I use GetResponse on a weekly to monthly basis to send out email notifications for out-of-office reminders, employee transitions, and a quarterly client newsletter. We have about three client lists, segregated by location, and one overall client list. Pros I liked the ability to create specific contact lists for different areas of the business. I also liked the ability to create and reuse templates. Cons When building emails, it doesn’t seem like GetResponse prioritizes aesthetics. Whereas some email marketing tools have built-in newsletter builders, the experience at GetResponse is a bit clunkier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Deborah A. Manager Online Media ### "Honest opinion regarding GetResponse from the point of view of a blind user" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 Truly adviced, as I said, for those who know where to put their hands. Not adviced for those who cannot invest on domains and the like. Pros Getresponse is a very formidable software. I have used it during a couple campaigns I had to run. IT is truly accessible to blind user, and pretty much user friendly. I liked so much that everything is clear, no buttons miss a lable in their website. Truly adviced! Cons The price, the price is something that I cannot afford, especially that with a trial of 30 days you cannot boost your list of contacts considerably... And the fact that you cannot use Gmail with free accounts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jill F. Assistant Project Manager Construction ### "My search for the perfect all-in-one solution is over." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2026 GetResponse represents reliability, competence and genuine customer focus. I can wholeheartedly recommend the company and look forward to future projects! Pros Previously, we needed many different products for online sales, which repeatedly led to application integration problems that often required costly support. With GetResponse, we've now found a brilliant solution that will prevent us from wasting valuable time troubleshooting or creating complicated links. Cons So far, we can't really say what we don't like. We're still in the process of transitioning and are currently rebuilding our websites. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) What's missing in Constant Contact is more video storage space and the integration of an SEO tool. This was a big disadvantage for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Daniel C. Benefits and Compliance Manager Hospital & Health Care ### "GetResponse Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 31, 2026 Pros I really like the user interface with this site. In particular, the ability to create a newsletter is great and the available templates that you can use, I thought, were very creative. Cons I can't think of anything in particular that I took issue with or had a problem with when it comes to GetResponse's platform Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Digital Shivam N. Digital Marketer Internet ### "Good Email Marketing Tool but costly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 26, 2026 Pros GetResponse helps us do email marketing effectively with all the features we need, like autoresponder, drag and drop builder, etc. Cons GetResponse is really costly; it's not affordable for newbies who just want to test and learn this tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Alex A. Peer support specialist, drug and alcohol counselor Mental Health Care ### "Get response review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 4, 2026 Had an all-around good experience with get response would highly recommend to friends to colleagues thank you Pros Really enjoyed the templates email market customer support, and the security value for the money was so worth it would highly recommend Cons Really didn’t find much I disliked about it if I had to pick one certain thing I guess it would be the marketing and sales other than that super helpful Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jamie H. Owner Entertainment ### "All-In-One " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 1, 2026 Overall, my experience with GetResponse has been very positive. It’s a reliable and powerful tool for building and managing email marketing campaigns. Once you get familiar with the platform, it becomes a valuable asset for growing and engaging your audience. I would recommend it to entrepreneurs and businesses looking for an all-in-one marketing solution. Pros I really like how user-friendly GetResponse is, especially for email marketing and automation. The templates are modern and easy to customize, and the automation workflows make it simple to set up campaigns without needing advanced tech skills. It’s also a great all-in-one platform since you can manage emails, landing pages, and marketing funnels in one place. Cons One downside is that pricing can increase quickly as your contact list grows. Some of the more advanced features are only available on higher-tier plans, which may not be ideal for small businesses just starting out. Also, the interface can feel slightly overwhelming at first because there are so many features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM David M. Sales manager Building Materials ### "Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 My experience with getresponse has only been amazing super happy with the services provided by getresponse. Pros Time saving this service helps me save time every day and i really need that. My days get very filled with busyness of work and get reponse has helped tons. Cons I really cant think of anything that i have a issue with, everything has been running very smoothly since starting to use getreponse Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Executive Marketing and Advertising ### "Productive AI Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 Overall, GetResponse is a great email marketing software that really allows you to increase your growth with AI. Pros I like GetResponse because it makes email marketing and automation simple and efficient. The platform combines powerful tools like email campaigns, landing pages, automation workflows, and analytics in one place, which saves time and improves productivity. Its user-friendly interface and helpful templates make it easy to create professional campaigns even without advanced technical skills. Overall, GetResponse helps businesses connect with their audience more effectively and grow their marketing efforts. Cons What I liked least about GetResponse is that some of the more advanced features are only available on higher-tier plans, which can make the platform feel a bit restrictive for smaller businesses or beginners on a budget. Additionally, while the interface is generally user-friendly, certain settings and automation options can take some time to fully understand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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