Likelihood to Recommend:Not LikelyExtremely Likely
Pros: Integration to SAP, customization, available options
Cons: Customer Support, Performance issues
Overall: Overall Vistex has a lot of potential. There is a great amount of features and options that the system is readily able to handle, and such an ease of customization as well from a developers standpoint. The issues that arise though are around performance, and customer support. It is a very tight lipped company around sharing their knowledge on the software so a consultant or previous implementer will be necessary for its use. As part of a company that works with Large sized customers, the amount of rules and data we manage was seen as too high for Vistex, though it is our industry norm.