--- title: "ExpenseIn Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ExpenseIn the right Expense Report solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153951/ExpenseIn/reviews/" page_type: "reviews" language: "en" --- ExpenseIn 4.9 (55) [View alternatives](https://www.capterra.com/p/153951/ExpenseIn/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 8th, 2026 # Reviews of ExpenseIn Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews AF Alex F Independent Non-Executive DirectorSports, 2 - 10 employeesUsed the software for: Less than 6 months. “Also the adaptability of the system to add user groups, departments and events fits well with our reporting structure.“ November 5, 2024 HM Helena M Head of FinanceNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “System does not attach a report in Sage Intacct when it exports, this needs to be manually added later“ June 26, 2025 SD Stephen D Operations DirectorChemicals, 51 - 200 employeesUsed the software for: 1-2 years. “I have used the help functions and direct chat with great success.“ June 26, 2026 SM Scott M Group Finance ManagerFood Production, 201 - 500 employeesUsed the software for: Less than 6 months. “Sadly the invoicing module wasnt suitable as cant handle stock which is a big part of our business.“ May 3, 2024 HW Hannah W Commercial Finance OfficerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “It is super easy to navigate round and the team are always really quick to respond with any issues/ questions“ June 25, 2026 ND Nicholas D Finance DirectorComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “No real problems to talk about“ September 5, 2024 Matthew S ResourcingConsumer Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “My usage of the system is only to submit expenses monthly. As mentioned, the system is simple and easy to use for this and is much simpler than the previous process we have in our company.“ August 22, 2025 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris L. Finance Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "ExpenseIn- a great choice." February 24, 2026 5.0 Easy to set up and great customer support- queries resolved in minutes using a chat service and handy short videos/ articles. Pros Fantastic product- whilst being great value for money, ExpenseIn also provides a smooth process for Expense management. This product has saved me a lot of time. I would highly recommend. Cons ExpenseIn does connect with Sage but you have to close Sage first before you import across. It would be helpful if it could connect without closing it first. Review Source Response from AccountsIQ June 25, 2026 Thanks for your great review, Chris! We're pleased to hear that using ExpenseIn has saved your company lots of time in your expense management process. LK Laura K. Assistant Finance Manager Hospitality Used the software for: 2+ years ### "Great Expense tracking platform" June 18, 2026 5.0 Overall the team have been great and continue to keep in touch and make sure everything is working for us as it should be. Pros I find the platform very easy to navigate through and any issues are answered quickly on the chat function. Their Customer support team are always happy to help and even take suggestions on board to make things better. The team have found expense management a lot easier since we switched to ExpenseIn for our pre-paid cards and we are able to keep a better track of live spending and reporting. Cons I think the pricing can feel a little high at times if we have someone submitting ExpenseIn card expenses and also mileage claims then we are charged for both which i think could be looked at. Alternatives considered [Soldo](https://www.capterra.com/p/194308/Soldo/) Reason for choosing ExpenseIn There customer support was not helpful and there were lots of functions i felt were missing or you had to pay more money for better functionality Review Source Response from AccountsIQ June 25, 2026 Thanks for your review. Great to hear that your team find expense management a lot easier with ExpenseIn. Our customer success team will contact you and explain the pricing. VR Verified Reviewer Software Engineer Computer Software Used the software for: 6-12 months ### "Decent product, I like Nexonia better" December 14, 2018 3.0 Pros It works for logging your expenses and then getting reimbursed. That's about it though. Cons I prefer other options in the way market better than are easier to use and have more features such as a mobile app that is simple and has more features. Such as Nexonia. Review Source Response from AccountsIQ December 17, 2018 Thank you very much for your feedback. We do appreciate you taking the time to review ExpenseIn. HW Hannah W. Commercial Finance Officer Information Technology and Services Used the software for: 6-12 months ### "Expensein review " June 25, 2026 5.0 The experience has been very efficient and professional since the moment I sent an enquiry about the system Pros It is super easy to navigate round and the team are always really quick to respond with any issues/ questions Cons Compared to other expense apps that I have used I cannot think of anything. As I mentioned above it all runs smoothly and works well for our company Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[Dext](https://www.capterra.com/p/160189/Dext/) Reason for choosing ExpenseIn It ticked all the boxes for our needs and integrated with Sage Intacct Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[webexpenses](https://www.capterra.com/p/140646/webexpenses/) Zoho did not integrate with Sage Intacct and WebExpenses support team were very unresponsive Review Source VM Vanja M. Payroll and Accounts Lead Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use with great support" June 29, 2026 5.0 Pros We’re really happy with ExpenseIn. It’s simple to use, and customer support is always quick and helpful when we need assistance. Cons Overall, we’ve had a really positive experience. Reporting works well; the only minor point is that PO coding doesn’t always come through perfectly, but it hasn’t caused any significant issues. Switched from [Compleat Purchase to Pay](https://www.capterra.com/p/88208/Compleat-Purchase-to-Pay/) Compleat was to complicated and time consuming. Review Source SD Stephen D. Operations Director Chemicals Used the software for: 1-2 years ### "Best investment we have ever made" June 26, 2026 5.0 We are very impressed with the implemenation and follow up. I have used the help functions and direct chat with great success. Pros The capture and auto matching of receipts to expenses was the best stand out feature for all of our staff. Cons There is a few online expenses that do not upload correctly. (Amazon invoices would be a key improvement) Alternatives considered [Pleo](https://www.capterra.com/p/160720/Pleo/) Reason for choosing ExpenseIn It was better to keep our existing card providersnad use the data feed rather than pre-load cards Review Source MP Matt P. Senior Management - Financial Reporting Banking Used the software for: Less than 6 months ### "Brilliant Expenses system/app" January 19, 2026 5.0 The implementation process was very streamlined and was able to get a working solution into the business within 6 weeks of starting implementation to an organisation size of 300 people. Pros System is very intuitive and easy to use and the on-the-go expense management is a game changer for the business, resulting in quicker submissions, quicker processing times and co-workers who are satisfied with the expenses process. I also really liked that even when using an accounting system where there was no API functionality, the ExpenseIn team created bespoke reports to enable smooth transfer of claims and data between systems. Cons Nothing - the system, app and implementation has been exceptional. We were provided with a designated account manager who walked us through the implementation process and the request to implement did not have a significant impact on the organisation's time. Alternatives considered [Pleo](https://www.capterra.com/p/160720/Pleo/) Reason for choosing ExpenseIn The ExpenseIn solution met all the requirements we needed without overcomplicating it. Additionally, the pricing mechanism of only paying for 'active users' suited the way our organisation submits expenses, with some regularly submitting and others barely submitting at all. Review Source Response from AccountsIQ January 27, 2026 Thank you Matt for taking the time and leaving us such a great review. It's a pleasure to read that you find ExpenseIn efficient and intuitive. HM Helena M. Head of Finance Non-Profit Organization Management Used the software for: 6-12 months ### "Great software, works well, easy to setup!!" June 26, 2025 5.0 Really happy, the team are very helpful and the system is so easy to use, rolling it out to 60+ users was problem free. Compared to previous software we have used it was a great experience Pros Easy to set up and roll out. The system is very user friendly, set up was simple to follow and troubleshooting is straight forward with the online support Cons System does not attach a report in Sage Intacct when it exports, this needs to be manually added later Alternatives considered [webexpenses](https://www.capterra.com/p/140646/webexpenses/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing ExpenseIn Webexpenses - price SAP Concur - price Lightyear - Not ready with expense module, then were bought out by Access Switched from [Zahara](https://www.capterra.com/p/152469/Zahara/) System was very problematic, hard to setup and not very user friendly. We suffered receipt loss if more than 2 receipts were on an expense claim, it duplicated expenses in the system. Review Source Response from AccountsIQ June 30, 2025 Thank you Helena for taking the time and leaving us such a great review. It's a pleasure to read that you find ExpenseIn very user friendly and easy to set up. Erhan D. Director of IT Farming Used the software for: 2+ years ### "Does exactly what it says on the tin! " August 20, 2025 5.0 We looked a various softwares for company credit card return but ExpenseIn fit best and in my opionion its one ofthe best ones of there if not the best one. Pros We been using ExpenseIn for 5 years now, its great value for money, user friendly and customer support is second to none! Cons I prereferred the old interface to the new but still as user friendly, and had no complaints from the users, Review Source Response from AccountsIQ August 27, 2025 Thank you Erhan for taking the time and leaving us a lovely review. We’re delighted you’ve found ExpenseIn user-friendly, great value, and the best fit for your needs over the past 5 years. VR Verified Reviewer Resourcing Consumer Services Used the software for: 1-2 years ### "An efficient and easy to use system! " August 22, 2025 4.0 My usage of the system is only to submit expenses monthly. As mentioned, the system is simple and easy to use for this and is much simpler than the previous process we have in our company. Pros The system is easy to use and allows you to submit multiple expenses through at the same time in one summary and just needing one approval process. Cons Overall, I don't really have any cons to add. My usage of the system is only to submit expenses, and this is simple and easy to do. Review Source Response from AccountsIQ August 27, 2025 Hi there, thank you for taking the time to leave us a great review. We are pleased to hear that you find ExpenseIn easy to use. NB Nicki B. Accounts Assistant Building Materials Used the software for: 2+ years ### "Clear instructions" September 23, 2024 5.0 Online conversation online with \[sensitive content hidden\] - very clear and helpful advice. \[sensitive content hidden\] resolved my issue and forwarded me the instructions I needed. Pros Recent contact with \[sensitive content hidden\], one of the Help Centre Team Cons The reporting system - perhaps additional reports Review Source Response from AccountsIQ September 26, 2024 Thank you Nicki for taking the time and writing us such a positive review. LM Lesley M. Operations Administrator Information Technology and Services Used the software for: 6-12 months ### "Excellent Product and Service" August 6, 2024 5.0 Excellent. We had the demo and a few questions. These were answered promptly and we were happy with the price. The installation team were helpful and we installed within a day or two. Very happy. We have had some queries since using the system, but the online help chat has been excellent. Would recommend. Pros Easy to install. Staff picked it up so easily. Very simple to use and links into the SAGE INTACCT finance system we use. Cons We haven't found any issues to date. Nothing to report Review Source Response from AccountsIQ August 7, 2024 Thank you Lesley for taking the time to review our software. We're very happy to read that you would recommend ExpenseIn. ND Nicholas D. Finance Director Computer Software Used the software for: Less than 6 months ### "Finance Director " September 5, 2024 5.0 Excellent experience , good support and easy set up Pros Very simple for admin and very simple for users Cons All good . No real problems to talk about Review Source Response from AccountsIQ September 6, 2024 Thank you Nicholas for taking the time and leaving us an excellent review. CP Carolyn P. HR Director Investment Management Used the software for: Less than 6 months ### "Awesome product" April 24, 2024 5.0 We switched to ExpenseIn recently and have been delighted with the decision. From the initial sales call through to implementation and ongoing support we have been nothing other than impressed. Pros Ease of use is a big pro. It does everything we need. Support when you need it is superb. Cons There is nothing about it that we have found to dislike about it Review Source Response from AccountsIQ April 26, 2024 Thank you Carolyn for taking the time to leave us a review. We're happy to read that you're delighted with your switch to ExpenseIn. MG Mia G. Accounts Assisstant Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Great app, easy to use!" May 30, 2024 5.0 Pros It is a very user friendly platform for both Finance and employees. Easy to manage and Finance reports are great. It saves a lot of time in processing expenses. Implementation went very smooth as we were guided by a great team. Many thanks to \[sensitive content hidden\] for all the help with the implementation. Cons i can't think of anything i didn't like, everything seem easy. Review Source Response from AccountsIQ June 3, 2024 Thank you Mia for taking the time to leaving us such a fantastic review. We're happy to read that you find our app easy to use. SW Shahini W. Finance Director Pharmaceuticals Used the software for: 2+ years ### "Very easy to use" July 31, 2024 5.0 Pros ExpenseIn is very easy to use, very little time is required to train employees. Customer support is always very helpful should there be any questions. Cons There is a lot of functionality, so sometimes it can take a bit of time to find what you are looking for, but the articles and customer support team are very helpful. Review Source Response from AccountsIQ August 5, 2024 Thank you Shahini for taking the time and leaving us such a great review. JP Joy P. Team Administrator Entertainment Used the software for: Less than 6 months ### "Expenseln as a new user" August 21, 2024 5.0 When I was first learning the system I have to use their helpdesk a lot! But they were so great at explaining and helping me with whatever I was stuck with. Always quick to reply too. Pros It is simple to use and their helpdesk is great Cons At the start we had some teething issues trying to make our reports more bespoke which involved contacting our account manager, so only that because it took a few days, but it wasn't a major issue. Review Source Response from AccountsIQ August 27, 2024 Thank you Joy for your feedback. We do appreciate you taking the time to review ExpenseIn. LB Lauren B. Office Manager Alternative Medicine Used the software for: Less than 6 months ### "Excellent, easy-to-use app!" September 27, 2016 4.0 Our company decided to give ExpenseIn a try and even before the 30 day trial was over we knew it was right for us! The app is very user-friendly and can be customised to your needs... you create your own categories/fields for users to complete. Our monthly credit card recons now only take a fraction of the time! Customer service like this is something we have yet to experience elsewhere... super effecient and fast! Very happy customer :-) Pros Simple and easy to use Cons Nothing negative to report :) Review Source Response from AccountsIQ September 27, 2016 Hi Lauren, thank you very much to taking the time to write this review. It means so much to us to hear that we are providing a service that you are happy with. We are so glad that you choose ExpenseIn for your expense management. Many thanks, the ExpenseIn team. RD Rob D. Managing Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Excellent customer service!" September 5, 2016 5.0 Had a few questions when I was setting up my account. Spoke to the customer support team and they were very helpful. Took me through setting up my account step by step. Whenever we have had any problems they have always been very efficient when helping us out. Pros UK based customer service Cons Would have been nice to have online tutorial videos Review Source Response from AccountsIQ September 6, 2016 Hi Rob, thank you very much for taking the time to write this review. We are glad to hear that our customer support was there to answer all your questions. We pride ourselves on our excellent customer support, so it really does mean a lot to hear that. With regards to the online tutorials, we will be uploading some very soon. Many thanks, the ExpenseIn team. CS Cid S. Group Payroll Manager Hospital & Health Care Used the software for: 2+ years ### "Versatile Expense system - worthwhile investment " April 24, 2025 5.0 Overall, fantastic versatile system which has really been a game changer for automating the expenses process. Pros Easy to use so great functionality. Approval flows, Departments and Categories are super easy to set up. The support team are always very helpful. The system has a PA assist service so one can help users who may struggle personal expenses or Credit card usage. Useful reporting and admin options to track rechargeable items. Integration available for Sage, Xero, Quickbooks, Oracle, NetSuite, AccountsIQ, Dynamics BC, Iplicit. Options to automate payments. Easy to reset passwords so minimal admin. Affordable. Cons Not able to see last time users logged in. Very happy with the system so there is not really anything which raises a concern. Review Source Response from AccountsIQ April 28, 2025 Dear Cid, Thank you very much for taking the time for leaving us such a positive review. It's great to read that you find our system a game changer for automating your expense process. LM Louise M. Finance Manager Telecommunications Used the software for: 2+ years ### "You Won't Find Better" April 28, 2025 5.0 I use several different softwares and this is by the far the best. Does exactly what I need it to do without limiting the needs of the business. Great visibility for finance. Can't praise it enough. Pros Easy to use. Adaptable. App & Website. Quick support response times. Fair charging when not used. Integrates with Sage. Cons Nothing that I can think of but it wants 40 characters about nothing to complain about Review Source Response from AccountsIQ April 29, 2025 Dear Louise, Thank you so much for your feedback. We're delighted to read that you find our expense software is by far the best business software you are using. LH Lorna H. Accountant Real Estate Used the software for: Less than 6 months ### "Pleasantly Undramatic - Would highly recommend" July 3, 2025 5.0 We have found the implementation process and roll out very uncomplicated and problem free. \[sensitive content hidden\] were very helpful and easy to contact and communicate with the whole way. We have not had any issues to date but know that if we did and needed support that it would definitely be there based on our current experience of the team and software. Pros Expensein is a very easy to use and straightforward software that doesn't require a lot of knowledge of the system to be able to navigate it effectively. Cons Currently we have not found anything that we don't like and the users of the system are finding it very helpful and easy to use. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[Sage HR](https://www.capterra.com/p/128705/SageHR/) Reason for choosing ExpenseIn The website was easy to understand and navigate in comparison to the other options we considered. The inclusion of carbon reporting data was also a big factor in our final choice Review Source Response from AccountsIQ July 7, 2025 Thank you Lorna for taking the time and leaving us a lovely review. It's great to hear that you find ExpenseIn easy to use and understand. JM Joanna M. Finance Manager Consumer Goods Used the software for: Less than 6 months ### "Excellent, would definitely recommend" September 8, 2025 5.0 Excellent, very happy with the training and implementation, the end users and admin users love it. It has reduced admin time by at least 1-2 days per month. It's easy to use, efficient, their customer service team are responsive and you can speak to a human immediately, rather than a chatbot first. Once you've set it up, you can amend fields and other items so it makes the system more flexible. You can set up report formats yourself, for example exporting info in the correct format for a sage import journal. I can't recommend ExpenseIn enough, having used other credit card expense software, this is the best one yet. Pros Ease of use, value for money, huge efficiency improvement. Available across different platforms, e.g apple, android and able to use on web browser Cons Nothing, there aren't any cons. We only have genuinely positive feedback. Even employee who usually take a lot of encouragement to do their expenses, love the system and are eager to use it each month Review Source Response from AccountsIQ September 10, 2025 Thank you Joanna for taking the time and leaving us such a great review. It's a pleasure to read that you find ExpenseIn efficient and easy to use. VR Verified Reviewer Finance Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "If you're considering a staff expenses solution, definitely consider ExpenseIn!" January 17, 2025 5.0 The implementation was a breeze and the launch has been a resounding success. I wouldn't hesitate to recommend ExpenseIn. Pros I love the ease of the software and how much visibility it's given the Finance team to expenses that are awaiting approval or in draft. It's allowed us to more efficiently code our expenditure accruals which has been great. The end-user and approver training provided was also excellent and comprehensive. Cons I struggle to think of a con! The user interface you could argue looks a little dated, but I believe this is something they are working on and it's still totally fit for purpose so it's a very minor niggle! I also struggled to find the carbon reporting as it wasn't immediately obvious on the Finance Admin page, but that was more likely user error on my behalf. Review Source Response from AccountsIQ January 20, 2025 Thank you for your great review and that you wouldn't hesitate to recommend our expense management software. TM Taka M. Managing Director Medical Devices Used the software for: 6-12 months ### "Good support" May 1, 2025 5.0 well designed website and good support over chat Pros Response in data access on the Website itself, swift support response over chat provided Cons can't think about it though, maybe more analytic function maybe useful Review Source Response from AccountsIQ May 6, 2025 Dear Taka, Thank you so much for your great feedback. We're pleased to read that you are happy with our support. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.