# Ashbourne Membership Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ashbourne Membership Management Software - reviews, pricing plans, popular comparisons to other Fitness products and more. Source: https://www.capterra.com/p/153958/Ashbourne --- # Ashbourne Membership Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ashbourne Membership Management ## What is Ashbourne Membership Management? Ashbourne Membership Management provides an all-in-one club management platform that makes growing your fitness business easier than ever. With our help, you'll see true change in the day-to-day running of your business. We can drastically cut admin time for your team, streamline your customer's sign up and improve your club's quality of life. We bring improvements to every aspect of your business and we have 25 years of success stories to back it up. ## What is Ashbourne Membership Management used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/)[Fitness](https://www.capterra.com/fitness-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price £0.5 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ashbourne Membership Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ashbourne-memberships.co.uk/&name=Ashbourne Membership Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ashbourne Membership Management 4.7 (31) VS. [4.8 (345)](https://www.capterra.com/p/202837/Everfit/reviews/) Starting Price £0.5 Per User, Per Month Starting Price $19 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (31) Ease Of Use 4.8 (837) Value For Money 4.8 (29) Value For Money 4.6 (771) Customer Service 4.9 (31) Customer Service 4.8 (742) ## Ashbourne Membership Management alternatives [4.6 (405)](https://www.capterra.com/p/227564/FitBudd/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (607)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (79)](https://www.capterra.com/p/215808/FliiP/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (328)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153958/Ashbourne/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Processing 4.8 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Member Portal 4.5 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information Membership Management 4.8 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Billing & Invoicing 4.9 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Website Management 4.7 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Online Booking 4.7 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Ashbourne Membership Management 46 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Create and schedule group classes, recurring appointments, and private sessions, etc. Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Automate workflows and trigger campaigns based on customer actions Accounts held by members of an organization Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Organizing a group of people to accomplish a task Allow organizations to streamline the check-in process for visitors. Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.4 (31) 4.4 Based on 31 reviews ## Pricing Value for money 4.8 (29) Basic £0.50 Per User,Per Month Value for money 4.8 (29) 4.8 Based on 29 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (31) 4.9 Based on 31 reviews ## User reviews Overall rating 4.7 Based on 31 reviews Filter by rating 5(23) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CS Connor S. Gym Manager and Owner Leisure, Travel & Tourism ### "Good Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 2, 2025 Good so far, same as above, issues can be very slow to get resolved but overall has done the job that we've needed it to do. Pros Great for gate entry and front of house systems. Also like the fact they keep their transaction fee's lower by not using Stripe and/or Go-Cardless or something similar. Cons Interface on their front office systems are not great at all and seem quite updated. The customer service can be very slow and replied for member related logistics can also be slow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SO Steve O. Head of Operations Leisure, Travel & Tourism ### "Great Transition" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 13, 2023 One contact with ease of use for the membership management system. We no longer need to engage with various companies for changes to the website and updates to pricing. Pros Great website design and speedy updates when requirements. Ease of use at front end of system for staff. Ease of transition from previous membership management company. Onboarding process was made simple and transition was very smooth. Ashbourne always work with us to ensure we have a system that fits our needs and business. Staff at club level have found the system very easy to use and like the functionality of the system. Cons Transferring from one gym portal site to another is long winded and tedious. Bounce rate required within system for leavers. An excel data file would make filtering easier and would allow for financial manipulation to take place. Reasons for choosing Ashbourne Membership Management Personable approach and desire to meet the needs of our business. Worked with us closely on a step by step approach to implement the system and showed us in detail the benefits of the system against others. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Rachael T. Marketing Executive Leisure, Travel & Tourism ### "Best Move! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2023 Incredibly positive. There have been a few hiccups but we are overcoming the problems. Ashbournes ability to check in, update, over come any problems and also take on feedback from ourselves has been incredibly encouraging for us. Pros Their attention to detail! Listening to feedback from head office whilst also overcoming issues quickly both from a backend all the way to solving member enquires quickly! Cons More integration through the app, being cloud based would be preferable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jonny T. Operations Manager Leisure, Travel & Tourism ### "Simply Gym Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2023 Ashbourne have been very good at problem solving from day one and taken the stress away from what can be a time consuming and difficult process with handling payments, dd issues and front gate access control problems. Pros Ashbourne are fantastic at dealing with customer issues and we very very rarely have complaints from customers that have issues with their direct debits ... which are usually through a fault of their own! Cons System relies solely on the internet for access control in the clubs, if the internet drops out, so does the system and the drop outs tend to occasionally happen overnight when we are unstaffed. Reasons for choosing Ashbourne Membership Management The Ashbourne system is all rolled into one service meaning their's gaps between the customer joining, paying membership, being able to enter and access the club. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IF Isaac F. Owner and Coach at Trench Fitness NI Health, Wellness and Fitness ### "Overall experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2023 The members of staff have been excellent. Pros I can honestly say \[sensitive content hidden\] and \[sensitive content hidden\] have been so great. I'm new to the gym ownership and with them both helping and assisting me with membership shift overs and collections its been so great. From asking \[sensitive content hidden\] silly questions to messaging \[sensitive content hidden\] about a cancellation they both have been brilliant and service level is on point. Both them and the team around them are my go too and will be going forward. Thank you both Cons No cons at all. Everything thus far has been very good and simple. Very happy with the system. Reasons for choosing Ashbourne Membership Management I gained it from previous ownership Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SI Sarah I. General Manager Health, Wellness and Fitness ### "Ashbourne - Best Gym Management System Around " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2023 Their system is user friendly, fully adaptable to your gym and what it needs and the support team will answer as many questions as you ask and never grumble. They website we had designed by them is amazing. I just couldn't be happier. Pros For me it was the ease at which I can use their platform, we took over a gym that was using Clubwise which I was not happy with. Ashbourne was recommended to us by \[sensitive content hidden\] at Studio 1 in Aldershot, and from the demo I knew they were going to be the ones we went with. Cons I don't really have a bad word to say about them. Switched from [ClubWise](https://www.capterra.com/p/110989/ClubWise/) Clubwise have a system that is difficult to navigate however for me it was the customer service, they have 2 customer service teams, 1 in India and 1 in the UK and they don't communicate with each other. They were not helpful when we switched over and I had a few times where they were just rude. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) [ClubRight](https://www.capterra.com/p/160550/Club-Right/) Reasons for choosing Ashbourne Membership Management They came highly recommended by a gym owner of 15 years who said they are the best he's worked with. Then Grant who did the demo for us was great to speak to and made me feel that this was the right choice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2023 Hi Sarah, Thanks so much for your lovely review and for partnering with us! It's been a delight working with you and your team, and we are looking forward to a long future of working together. Kind regards, The Ashbourne Team MR meurice r. membership mamagement Leisure, Travel & Tourism ### "upgrading our entry system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2023 Pros We have been using Ashbourne Management to process new members and manage current members. The software is easy to use, and contacting can be done via their portal which is very convenient but also contact customer services via phone is superb to solve more complicated scenarios.We recently have had a turnstile installed by Ashbourne's engineers, the process was so smooth speaking to \[sensitive content hidden\] who coordinated with Engineers \[sensitive content hidden\]. The software works so well with the turnstile, it has changed the way the gym works providing a safer environment for members by increasing security. Cons Cannot fault anything from Ashbourne with the exception that invoicing could be more detailed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2023 Hi Meurice, Thank you so much for leaving us such a glowing review! We are delighted to hear that you have had a positive experience using our software and entry systems and I will be sure to pass your praise onto our support team who work tirelessly to support all of our gyms. We look forward to continuing our partnership with you! With Thanks, The Ashbourne Team IF Imogen F. Operations Manager Health, Wellness and Fitness ### "Great Software... even better customer services!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2022 Pros We transitioned to Ashbourne this year from a competitor software, and the process was so smooth and simple. It's a great piece of software. it's helped our gym management run so much smoother, and we're still learning/implementing more and more pieces of what Ashbourne offer. \[SENSITIVE CONTENT\] is fantastic as our account manager! No question or request is too big for her, she replies to queries promptly and checks in regularly. The software is great but \[SENSITIVE CONTENT\]'s customer services have definitely been the best part about the transition for us. Thanks so much! Cons The club software to look at Member's accounts is a little old school. We have had some issues with our QR scanner too but the Ashbourne team can always resolve it really quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 6, 2022 Hi Imogen, Thanks so much for leaving us such a wonderful review! We take pride in our customer service and believe this is what sets us apart from our competitors, so it is a delight to hear that you are having such a positive experience with Ashbourne! We look forward to many more years partnering with you. Thanks, The Ashbourne Team AT Andrea T. Md Health, Wellness and Fitness ### "Couldn’t run my business with out them now. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2022 Too marks. Really useful Pros How much time I have back. For. Feel like I am slaving over admin any more. Cons The app sometimes goes down. Which is a little frustrating but can happen anywhere also the fact that when you booked i. To classes it doesn’t send a reminder to let you know your up and coming classes. Reasons for choosing Ashbourne Membership Management Knew a club already using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 13, 2022 Hi Andrea, Thank you so much for leaving us a review! We are delighted to hear you are enjoying partnering with the team at Ashbourne and we look forward to continuing working with you and making your life easier! Regards, The Ashbourne Team JE Jack E. Assistant General Manager Sports ### "Revolutionary - Fantastic Package" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2022 Overall, fantastic. As a team, we have been delighted with our move over to Ashbourne. The amount of time spent dealing with tedious admin has decreased significantly and we have improved as a club operationally. Our service to our members has improved with the addition of our app, booking system and smoother sign-up process. Pros Our door access system has worked fantastically, having an access system integrated with our membership system means we are picking up a far greater amount of defaulters and non-payers. The system works very efficiently and the fact it works automatically makes our life very easy. Being a multi-sport sports &fitness club with several membership packages being able to have zonal access is also very useful. It saves our staff a lot time dealing with tedious admin work and instead allows our staff to focus on what truly is important - offering a great service. Cons There are not many faults at all with Ashbourne, overall everything has been brilliant and worked very smoothly. Something we would find useful is a more comprehensive tool to keep a log of annual membership (Non-Ashbourne member) transactions. Rather than a 'join date' and 'end date' it would be useful to have a tool to keep a log of amount paid, transaction type, historic contracts, sign up offer etc would be useful. Switched from [EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2022 Hi Jack, Thank you so much for leaving us such a fantastic review! It's a pleasure to hear that you are having a positive experience with Ashbourne and our team is more than happy to help. We look forward to continuing a successful partnership with you :) Kind regards, The Ashbourne Team [View all Reviews](https://www.capterra.com/p/153958/Ashbourne/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)