5 / 5 1 review

Who Uses This Software?

Telecom Operators.

Average Ratings

1 Review
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

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About IC-Kaizen

IC Kaizen is an ideal solution for the telecom operators who need to Interconnect with other incumbent telecom operators. System can provide different ways of charging, clear settlement of accounts and reconciliation. It provides full billing features needed for Origination, Termination and Transit traffic. System provides full management of Interconnect settlements between operators. IC Kaizen has been developed to provide great level of robustness, scalability and various add-on features.


IC-Kaizen Features

  • Billing for Data
  • Billing for Voice
  • Call Monitoring
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Usage Reporting

IC-Kaizen Reviews

Great solution!!!

Aug 09, 2016
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: Very flexible. Consolidates many customer functions into a single software solution. The Company is constantly looking for ways to enhance the system.

Cons: The system has so many options, it is almost impossible fully implement them all at once. Our approach is to continually implement functionality as time and schedules permit, allowing us to master areas of the system while still adding new functionality for our end-users.

Overall: IC Kaizen has provided us with the flexibility to offer our customers new services, plans, and billing options with its standard features. It has also significantly reduced our staff's workload due to its streamlined functionality. We value our relationship with IC-Kaizen and look forward to expanding our use.

Recommendations to other buyers: This product is worth every penny, makes the practice run so much smoother, and overall betters the efficiency of the bussines.