--- title: "TRAACS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TRAACS Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/153966/TRAACS/" page_type: "product" language: "en" --- # TRAACS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TRAACS ## What is TRAACS? TRAACS is a Complete Mid & Back Office Solution for Travel Agents. Its multi GDS (Amadeus, Galileo, Sabre, WorldSpan). It also has capability to pull data from LCC Airlines using Agency credentials. Automatic BSP Reconciliation, ADM/ACM Tracking, BSP Link Integration. TRAACS is in the market for last 12 years, its been implemented in more than 350 customers spread across 14 countries ## What is TRAACS used for? [Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹2400 Per Feature, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TRAACS?[Manage this product listing](https://www.g2.com/products/traacs/claim_requests/new?auto=true) ## TRAACS Overview Updated September 2026 AI summary TRAACS is a cloud-based solution designed for travel agencies and related businesses of all sizes, offering client management, payment processing, sales pipeline management, and features such as GDS/OTA integration and supplier management. It helps accounting, finance, and sales teams manage invoicing, transactions, and travel workflows from a single web-based platform, supporting operational efficiency. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TRAACS 4.9 (12) VS. [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting Price ₹2400 Per Feature, One Time Starting Price $145 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (12) Ease Of Use 4.5 (528) Value For Money 4.8 (12) Value For Money 4.6 (502) Customer Service 5.0 (12) Customer Service 4.8 (522) ## TRAACS alternatives [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171040/TravelPerk/) [Ezus](https://www.capterra.com/p/190113/Esus/) [4.7 (61)](https://www.capterra.com/p/190113/Esus/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190113/Esus/) Highest Rated [Intelitour](https://www.capterra.com/p/10023652/Intelitour/) [5.0 (41)](https://www.capterra.com/p/10023652/Intelitour/#reviews) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10023652/Intelitour/) [View all alternatives](https://www.capterra.com/p/153966/TRAACS/alternatives/) ## FAQs about TRAACS Overview ### Which roles and teams benefit most from TRAACS? TRAACS is most used by accounting and finance teams, including accountants, account clerks, supervisors, and finance heads who manage invoicing, reconciliations, reporting, and day-to-day transaction control. Sales leaders use it to monitor customer accounts and revenue activity, while web and digital operations roles support booking, payment, and travel-related workflow accuracy. Answer based on 12 reviews Overview ### What company size and specific industries is TRAACS built for? TRAACS is designed for travel agencies of various sizes, including both IATA and non-IATA travel agents, as well as tour operators and hotel consolidators. It fits businesses in the travel and hospitality sectors that need help with invoicing, sales forecasting, and staff performance analysis. Features and Usability ### What are the key features of TRAACS? TRAACS offers travel management, client management, supplier management, GDS/OTA integration, payment processing, and sales pipeline management. These features support travel booking workflows, customer records, supplier coordination, transaction handling, and deal tracking within one system. Getting Started and Support ### What training and onboarding options does TRAACS offer? TRAACS provides live online training sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, processes, and steps as needed. Getting Started and Support ### What customer support options does TRAACS offer? TRAACS provides 24/7 live rep support and chat. These channels give users direct access to help at any time and offer a convenient way to resolve issues quickly. No reviewer feedback about support quality is available in the catalog data, so only the listed support options can be confirmed. ## Features AI summary Based on 432 Travel Agency reviews Capterra data shows that buyers of travel agency software rank the following features as their top priorities: - **Online Booking** (**58%** of reviewers rated this feature as critical) - **Reservations Management** (**46%**) - **Payment Processing** (**42%**) TRAACS includes **Payment Processing** but does not offer **Online Booking** or **Reservations Management**. Its **Payment Processing** capability helps travel businesses handle transactions more efficiently, reduce manual billing work, and maintain clearer financial records, providing teams with a more reliable way to manage customer payments and support day-to-day operations. Client Management Manage contact details and communication with clients Decision Making Makes informed choices based on available data and objectives GDS/OTA Integration Global distribution system used by online travel agencies to track availability and manage reservations Payment Processing Accept, record, and reconcile financial transactions Sales Pipeline Management Pipeline view and tracking lead status Supplier Management Manage all supplier data and operations TRAACS 6 features ### All Features - Client Management: Manage contact details and communication with clients - Decision Making: Makes informed choices based on available data and objectives - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Payment Processing: Accept, record, and reconcile financial transactions - Sales Pipeline Management: Pipeline view and tracking lead status - Supplier Management: Manage all supplier data and operations --- Features 4.9 (12) 4.9 Based on 12 reviews ## Pricing Value for money 4.8 (12) Basic ₹2,400 Per Feature,One Time Value for money 4.8 (12) 4.8 Based on 12 reviews ## Support, customer service and training options Customer Service 5.0 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (12) 5.0 Based on 12 reviews ## User reviews Overall rating 4.9 Based on 12 reviews Filter by rating 5(11) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SK SAIFUDHEEN K. ACCOUNTANT Accounting ### "The service is good and the problems are suddenly solved" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2019 It is Good experience Pros There is no such thing to say Everything is good It's easier to handle Cons I like it all There is nothing special.Suddenly it's easy to do it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2019 Thanks Saifudheen for sharing your experience with us... SS Sreevalsan S. Accountant Airlines/Aviation ### "Excellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2019 Pros Compare with another accounting software tracks is not complicated its user friendly . And the customer support here in qatar is also very good .if any queries we made they will fix same day Cons Performance ,user friendly and customer support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 17, 2019 Thank you Sreevalsan for sharing your experience working with TRAACS. SP Saroj P. Account clerk Accounting ### "Best " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2019 Pros Easily we can attach documents in each transaction. Cons Almost all features keeping record of accounting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SE Shenil E. Accounts Supervisor Accounting ### "TRAACS IS THE BEST ACCOUNTING SOLUTION" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2019 The Invoice print we can design in user level as per the Customer request . Also the system is very helpful for complete the works in time being. Pros The system we can easily use, i am using this system last 5 years. I am very comfortable with this system and getting whatever i need. Cons Many management requesting reports we can easily take from this system. Also TRAACS providing good system support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 16, 2019 Dear Mr. Shenil, Thanks for sharing your comments and views. We could reach this position only because of the customers like you... the inputs which you gave us time to time was the key milestone for your success.. Thanks for your continued support RP Rahul P. Webmaster - GoMosafer.com Leisure, Travel & Tourism ### "Traacs is simply amazing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2019 Pros it is very reliable, Web version is very quick and the reporting part is amazing. It has a wonderful admin which is providing a good control on all areas. Cons It automates the tasks and help you to save time and effort. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 16, 2019 Thanks Rahul for sharing your comments. we too enjoyed working with gomosafer team and we learned a lot of things from your team for the last 10 years time... SC Shikhil C. Head of finace Leisure, Travel & Tourism ### "Traacs back office Review Happy Holidays Travel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2019 Decent software for travel agencies. We are one of the leading travel company in dubai using traacs for last two years. Overall we are happy with the services provded by the traacs support engineer. We wish all the very best for this product. Pros Excellent software for travel agency accounting. Bsp auto reconciliation and Lcc tickets data capturing features are too good. Reports options are very informative. Cons Some kind of errors are happening with when we are logging with diffrnt web browsers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM NABEEL M. ACCOUNTANT Accounting ### "TRAACS IS A MILESTONE IN MY LIFE. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2019 Very user friendly, Easy to handle, Could save lots of time Pros I Had no base and Experience in accounting field. But when am joining this company and start using TRAACS my career were changed. Now I can tell. YES.. Accounting is my career.. All Because of TRAACS. That's why am very sure TRAACS is a very user friendly and easy to learn. Cons User friendly window, That can make the work very easy and interesting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sakeer T. Snr Accountant Hospitality ### "Traacs work" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 15, 2019 User friendly Pros BSP reconciliation and credit card reconciliation Cons Easy to enter data and errors free reports Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Althaf T. Head of Sales Retail ### "TRAACS is the best BOS for the Travel Agents" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2019 Overall it is all a wonderful product and i strongly recommend this product for Travel Agency & OTA Pros Ease of Use Reports Almost all requirement is implemented Very professional team & on-time support Cons Price is bit expensive, but Management is flexible and can customise based on your budget Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sujith S. Accountant Airlines/Aviation ### "I am using TRAACS for the last 10 years, helped me a lot in doing my job in a proper way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2017 There are many benefits, now the each and every ticket issued from our office, we can track it very easily, who issued it, for which customer... also once they submit the supporting documents, we attach it... the AR and AP are in full control... The customer aging report is a good and handy tool... integration with GDS reduces our efforts in billing Pros Its very easy to use, for any business scenarios there is a direct module available. The need for making a manual JV is very very rare... So, system has a good control over the who accounting transactions. BSP Reconciliation is so effective which saves 90% of our time.. The interface with Amadeus is seamless, its picks accurate information from GDS booking. Even the financial accounting modules are very good... have no complaints at all..... even our auditors like the system very much because from the Trial balance, they can drill down to invoices or even to tickets or any other document... so its really really an amazing product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2017 Thanks Sujith for the review, so happy to read what you have written here... [View all Reviews](https://www.capterra.com/p/153966/TRAACS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.