# TRAACS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TRAACS the right Travel Agency solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153966/TRAACS/reviews

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TRAACS

4.9 (12)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of TRAACS

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AK

ABDUSSALEEM K.  
Accountant  
Airlines/Aviation  
Used the software for: 2+ years

### "TRAACS... my best friend to manage my accounting needs!!!"

July 13, 2017

5.0

Could save lots of time, good control on the total operations. Help us meeting all the customer demands in terms of reporting. Also, helping us to find the exact GDS Segments and claim the incentive from the GDS

Pros

The easy of use, the flexibility and the stability of the application. I used few other applications before i start using TRAACS. Most of other applications, we always faced the problem in Trial Balance, but in TRAACS in my last 5 years time... we never came across this problem. Even with a minimum efforts I could master the application and use it with ease. Another good thing which we found with TRAACS team is they understand the Travel domain very well. They work with many other travel agents and they share their experience with us. This helped us in improving our process as well. The best features of TRAACS are, GDS Interface, LCC Interface, Automatic BSP Reconciliation, The drill down facility from any reports to the base documents. Aging Reports, Supplier Reconciliations, etc... I would say, its a complete software for Travel Accounting. We are using the Desktop Version of TRAACS, and planning to move to the Web version by end of this year

Cons

Since we are using Desktop version, we cannot access the application outside our office. Other than this, we dont have any issues with this software

Review Source

Response from Nucore Software Solutions

October 12, 2017

Hi Saleem, thanks for the review... I have already discussed it with Mr. Ibrahim about our new web version... and by end of this year, we will be migrating you to the web so that the accessibility issue will be solved by then

SS

Sujith S.  
Accountant  
Airlines/Aviation  
Used the software for: 2+ years

### "I am using TRAACS for the last 10 years, helped me a lot in doing my job in a proper way"

October 11, 2017

5.0

There are many benefits, now the each and every ticket issued from our office, we can track it very easily, who issued it, for which customer... also once they submit the supporting documents, we attach it... the AR and AP are in full control... The customer aging report is a good and handy tool... integration with GDS reduces our efforts in billing

Pros

Its very easy to use, for any business scenarios there is a direct module available. The need for making a manual JV is very very rare... So, system has a good control over the who accounting transactions. BSP Reconciliation is so effective which saves 90% of our time.. The interface with Amadeus is seamless, its picks accurate information from GDS booking. Even the financial accounting modules are very good... have no complaints at all..... even our auditors like the system very much because from the Trial balance, they can drill down to invoices or even to tickets or any other document... so its really really an amazing product

Review Source

Response from Nucore Software Solutions

October 12, 2017

Thanks Sujith for the review, so happy to read what you have written here...

ST

Sakeer T.  
Snr Accountant  
Hospitality  
Used the software for: 2+ years

### "Traacs work"

May 15, 2019

4.0

User friendly

Pros

BSP reconciliation and credit card reconciliation

Cons

Easy to enter data and errors free reports

Review Source

AY

Afzal Y.  
Accountant  
Airlines/Aviation  
Used the software for: 2+ years

### "We are the first TRAACS customer from Saudi Arabia. We are so happy with TRAACS & its services"

June 28, 2017

5.0

By this software, i can manage all my financial and operational activities related to my travel agency. It help me in managing my Sales Staff, Accounts Receivable, Accounts Payable, Customer Aging, Supplier Aging, Reconciliation, Banks , Cash, General Ledgers... Its a complete solution for me... Even it gave me productivity reports on staffs, customers, airlines, etc..

Pros

The new web gave us the flexibility to work from home, our owner is always travelling and this new version helped him a lot in getting the up to date information on his smart phone or laptop at any time. We are fully satisfied with TRAACS, if you ask me the best features i would say Automatic BSP Reconciliation, Integration with Amadeus, Galileo & Sabre (Very reliable interface), the LCC Airlines Data Interface, and the wonderful Data Analytics Dashboards which our Owner loves it

Review Source

SE

Shenil E.  
Accounts Supervisor  
Accounting  
Used the software for: 2+ years

### "TRAACS IS THE BEST ACCOUNTING SOLUTION"

May 15, 2019

5.0

The Invoice print we can design in user level as per the Customer request . Also the system is very helpful for complete the works in time being.

Pros

The system we can easily use, i am using this system last 5 years. I am very comfortable with this system and getting whatever i need.

Cons

Many management requesting reports we can easily take from this system. Also TRAACS providing good system support.

Review Source

Response from Nucore Software Solutions

May 16, 2019

Dear Mr. Shenil, Thanks for sharing your comments and views. We could reach this position only because of the customers like you... the inputs which you gave us time to time was the key milestone for your success.. Thanks for your continued support

SC

Shikhil C.  
Head of finace  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Traacs back office Review Happy Holidays Travel"

May 15, 2019

5.0

Decent software for travel agencies. We are one of the leading travel company in dubai using traacs for last two years. Overall we are happy with the services provded by the traacs support engineer. We wish all the very best for this product.

Pros

Excellent software for travel agency accounting. Bsp auto reconciliation and Lcc tickets data capturing features are too good. Reports options are very informative.

Cons

Some kind of errors are happening with when we are logging with diffrnt web browsers.

Review Source

RP

Rahul P.  
Webmaster - GoMosafer.com  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Traacs is simply amazing software"

May 15, 2019

5.0

Pros

it is very reliable, Web version is very quick and the reporting part is amazing. It has a wonderful admin which is providing a good control on all areas.

Cons

It automates the tasks and help you to save time and effort.

Review Source

Response from Nucore Software Solutions

May 16, 2019

Thanks Rahul for sharing your comments. we too enjoyed working with gomosafer team and we learned a lot of things from your team for the last 10 years time...

SS

Sreevalsan S.  
Accountant  
Airlines/Aviation  
Used the software for: 2+ years

### "Excellent "

May 16, 2019

5.0

Pros

Compare with another accounting software tracks is not complicated its user friendly . And the customer support here in qatar is also very good .if any queries we made they will fix same day

Cons

Performance ,user friendly and customer support

Review Source

Response from Nucore Software Solutions

May 17, 2019

Thank you Sreevalsan for sharing your experience working with TRAACS.

AT

Althaf T.  
Head of Sales  
Retail  
Used the software for: 2+ years

### "TRAACS is the best BOS for the Travel Agents"

May 15, 2019

5.0

Overall it is all a wonderful product and i strongly recommend this product for Travel Agency & OTA

Pros

Ease of Use Reports Almost all requirement is implemented Very professional team & on-time support

Cons

Price is bit expensive, but Management is flexible and can customise based on your budget

Review Source

SK

SAIFUDHEEN K.  
ACCOUNTANT  
Accounting  
Used the software for: 2+ years

### "The service is good and the problems are suddenly solved"

May 18, 2019

5.0

It is Good experience

Pros

There is no such thing to say Everything is good It's easier to handle

Cons

I like it all There is nothing special.Suddenly it's easy to do it

Review Source

Response from Nucore Software Solutions

May 21, 2019

Thanks Saifudheen for sharing your experience with us...

SP

Saroj P.  
Account clerk  
Accounting  
Used the software for: 2+ years

### "Best "

May 15, 2019

5.0

Pros

Easily we can attach documents in each transaction.

Cons

Almost all features keeping record of accounting.

Review Source

NM

NABEEL M.  
ACCOUNTANT  
Accounting  
Used the software for: 6-12 months

### "TRAACS IS A MILESTONE IN MY LIFE. "

May 15, 2019

5.0

Very user friendly, Easy to handle, Could save lots of time

Pros

I Had no base and Experience in accounting field. But when am joining this company and start using TRAACS my career were changed. Now I can tell. YES.. Accounting is my career.. All Because of TRAACS. That's why am very sure TRAACS is a very user friendly and easy to learn.

Cons

User friendly window, That can make the work very easy and interesting.

Review Source

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