# Blueboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Blueboard the right Employee Recognition solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153992/Blueboard/reviews --- Blueboard 4.6 (39) [View alternatives](https://www.capterra.com/p/153992/Blueboard/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Blueboard Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews DB Delilah B Sr. Director of OperationsMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “Not only do they provide experiences that are everlasting, they also provide excellent customer service to EVERY user to create the most exciting and custom event possible.“ July 16, 2020 MC Mitchell C AnalystTransportation/Trucking/Railroad, 201 - 500 employeesUsed the software for: More than 2 years. “They would try to do the 'experience' booking for you, but by the time they would actually process, prices would go up and they wouldn't cover the difference, which made the experience extremely frustrating and having to pay out of pocket for something you expected to be a reward wasn't fun.“ March 14, 2024 Courtney S Sr Director, Talent ManagementHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “From there we were assigned to one of the best sales reps I've had the pleasure to work with - not pushy at all, followed up just the right amount and after a long journey (held up in budget approvals) finally was able to pull the trigger and sign the contract.“ July 29, 2020 DB Delilah B Sr. Director of OperationsMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “The actual usability of the platform could use some updating - I find it difficult to find certain thing between different rewards and being admin and manager.“ July 16, 2020 ## Showing most helpful reviews Showing 1-25 of 39 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Aaron C. Photo Retoucher Photography Used the software for: 2+ years ### "Best Employee Award Service Ever" June 26, 2019 5.0 I've been awarded a couple times from my company and absolutely love working with Blueboard. They make me feel important and take care of everything so I don't have to lift a finger. My favorite memory to date was a "Swim with Dolphins" in Hawaii and I'll never forget it. This company really makes the employee feel valued because of their service. Pros The team is personal and makes it extremely easy to book an award. They offer amazing local opportunities and even create new options if you're interested in something not listed (depending on the award given). Cons I can't think of any really. Everything they offer is dialed and works like a charm. Review Source JT Jade T. Employee Experience & Engagement Marketing and Advertising Used the software for: 2+ years ### "Great solution for a growing global company" July 16, 2019 5.0 The staff at Blueboard is absolutely amazing! Every question we have ever had about our account or the platform has always been answered immediately - probably the best part about our partnership! Pros Blueboard is very easy to use and has a lot of options for experiences in your local area. We have offices in 7 cities around the world, and needed a solution that would feel consistent across the board. Having a single company handling all the rewards made is so much easier than us trying to figure things out in each individual market! Cons Because it's a white glove concierge service, there is normally a short period of time between your request for an experience and hearing back from someone about its booking details. We have learnt that over time, it's important to explain this aspect to our employees so they don't expect it to be a brief transactional pick and go like an online purchase. Review Source SE Sara E. Senior Data Analyst Transportation/Trucking/Railroad Used the software for: 2+ years ### "Blueboard - Not the best" March 6, 2024 2.0 Our company recently switched from Blueboard to a different provider which we are having a much better experience with! Pros The experience reward that I did get to redeem for was very enjoyable in the end. Cons It was so difficult to redeem your reward with Blueboard. The options to choose from were lacking and dealing with the concierge made it more difficult to use, which shouldn't be the case. Review Source DB Delilah B. Sr. Director of Operations Marketing and Advertising Used the software for: 1-2 years ### "Blueboard: A New and Refreshing Way to Reward" July 16, 2020 5.0 Phenomenal. They have always listened to my ideas to expand on certain things and are just downright cool people to work with. I have yet to experience my own Blueboard (saving it until COVID is lighter) but my feedback from fellow team members is that it was a great experience! Pros Being someone who values gifts that actually mean something, this platform was a godsend. Not only do they provide experiences that are everlasting, they also provide excellent customer service to EVERY user to create the most exciting and custom event possible. Cons The actual usability of the platform could use some updating - I find it difficult to find certain thing between different rewards and being admin and manager. Review Source AS Ashley S. Chief Operating Officer Computer Software Used the software for: 6-12 months ### "My staff love Blueboard!" July 21, 2020 5.0 We were trying to give our staff more meaningful rewards. We were stuck in the rut of giving gift cards that no one could even remember. We wanted to provide more experiential rewards and this was the perfect solution. Blueboard has done that and more. We've also been able to implement an anniversary program which we weren't doing before, and it is a huge hit! Pros I love the variety of experiences that are available as options, as well as the ease of use. Blueboard's Customer Service team is also incredible. Cannot recommend them enough. Cons Integration with Outlook calendars would be nice, but not a 'must-have' at all. Alternatives considered [Bucketlist](https://www.capterra.com/p/170710/Bucketlist/) Reason for choosing Blueboard Ease of use, customer service, price Review Source BH Beverly H. Senior Human Resources, Business Partner Biotechnology Used the software for: 2+ years ### "Blueboard Experience" July 3, 2019 5.0 As an organization we value our employees. The Blueboard experiences program is an opportunity to acknowledge employee tenure and dedication to the organization! Pros The reporting feature is great for tracking experiences granted and those that have not been redeemed. I also like that it's simple and concise. Employees enjoy the diverse listing of choices for their experiences. Cons There were times I wasn't able to enter awards on the site however, I realized Blueboard was going through software upgrades at the time. A member of Blueboard always followed-up to enter the award on my behalf. It would be great to have a notification built into the system to notify me of upcoming anniversary awards versus a manuel process. Reason for choosing Blueboard We loved the concept of offering great experiences for our employees verses collecting items! Review Source KA KATIE A. Accountant Apparel & Fashion Used the software for: 2+ years ### "As a user, Blueboard is great" June 26, 2019 4.0 I had a great experience organizing a trip to Glacier National Park with Blueboard. We were able to find the experiences that worked for me and the concierge was proactive in getting us the best booking with the vendors we used. Pros I loved the ability to contact a concierge when there was an issue or with any questions Cons It was tough to understand how the available trips would translate to the specific trip I wanted to take. But once I got into the process this became clear. Review Source AK Anies K. Vice President EMEA Security and Investigations Used the software for: 1-2 years ### "Poor Experience " July 24, 2023 1.0 Poor Pros They assigned a concierge and had given options Cons The concierge ended up booking the hotel 7 hours away from the hotel and never notified and general experience has been poor Review Source JB Jeanette B. HR Manager Online Media Used the software for: 1-2 years ### "Employees love it!" April 22, 2021 5.0 Pros Blueboard is an easy tool to manage employee rewards. Their customer service is phenomenal and I would recommend to other companies looking for a solution to track and deliver their employee rewards. Cons The method of updating the employee list could be made easier. Review Source MD Marla D. Executive Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Reward Your Employees With Unique Experiences They Will Remember" February 1, 2021 5.0 Overall, Blueboard is an excellent product from a company with great customer service that is driven by an employee-centered value system. I highly recommend their service. Pros The product was easy to use and navigate on both the front and back end. Cons It would be nice to see visible data planning regarding upcoming rewards in the anniversary engine or other upcoming rewards planned to be delivered at a later date. It would also be nice to see a wider range of experiences, both in-person and virtual. Review Source AH Arianna H. Consultant Events Services Used the software for: ### "Best reward from my boss that I'll always remember" October 13, 2016 5.0 I had an awesome experience from the moment I was contacted by Blueboard about my reward until the final sunset of my weekend. I feel like I've made a friend with personal concierge, Erica at Blueboard. She listened to me describe our likes and dislikes and tailored a getaway that was planned to perfection. All of our reservations and advance tickets were waiting for us. She was flexible with all of our ideas and was prompt in reply. She did a lot of research to get us the best value for our award. I hope to win future rewards and enjoy the many options available! Pros Easy to use. Great customer service! Cons Can't think of anything. Review Source JL JoIsabel L. Recruitment Manager Outsourcing/Offshoring Used the software for: 1-2 years ### "More than just money" July 22, 2020 4.0 Had allowed us to give our employees a chance to experience things they never would have before. Pros Experiences versus money. Allows us to give something other than money. Cons I would like if the platform could integrate somehow. Review Source MH Megan H. Content moderator Computer Networking Used the software for: I used a free trial ### "Blue board experience " July 1, 2019 5.0 Great Pros We love our everything about Blueboard especially the customer service Cons I have nothing negative to say everything was great Review Source Barbara J. Director Human Resources Financial Services Used the software for: Less than 6 months ### "BlueBoard Experiences" April 8, 2021 5.0 Our account manager has been fantastic! The employees enjoy working with the Blueboard concierges to decide on an adventure and schedule the event. We are using this program during the Covid pandemic and I want to mention that there are many in-home experiences for the individual or family. This has been a positive experience for everyone. Pros The software is easy to use. You can manage the reward budget across several "finance buckets" and see up-to-date data from the dashboards at any time. Tracking the progress of an employee's reward from sent, to redeemed, scheduling, scheduled, completed and feedback is very helpful in addition to the metrics from the feedback. Cons Integration with our HRIS system to automate updates would be an improvement. I would also like to see a way to handle smaller awards. Currently, $150 is the smallest experience available. If they could find something in the $50 range we could use this system instead of gift cards. Reason for choosing Blueboard We decided to try using experiences instead of physical objects. Experiences are a "fresh" idea and something I hoped to use in promoting our employer brand for recruiting. Review Source Jacob D. Director of Development Hospital & Health Care Used the software for: 2+ years ### "Celebrate your Team's accomplishments with Experiences they'll remember" August 27, 2019 5.0 \-Great customer service -Fast, friendly account managers -Makes it very easy. We simply send the reward and Blueboard takes care of everything else -If you're doing a big batch of rewards at the same time, Blueboard can help with a bulk import. Pros Love how Blueboard's platform makes it possible to reward people with experiences that are remembered, celebrated, and enjoyed every time. It's easy for other bonuses to be deposited and quickly forgotten or worse - become expected. By setting clear standards on how to qualify and earn an experience, people on our team have earned these rewards and been able to choose from a wide range of options (and usually are able to bring along 1 or 2 friends or family members depending on the experience). For example, here's the list of the recent experiences our team has enjoyed: River Rafting, Spa Day, Concert, Snorkel Tour, Harry Potter Show, Legoland, Wine Tasting, Top Golf, Cirque du Soleil, Escape Room, Pottery Class, Playoff Game, Paint Night. Cons The only tough part (and this isn't Blueboard's fault - this is organizational change) is getting everyone's buy-in to make the transition. All organizations have their own bonus structure and once established, it's tough to change it. People feel tied to it and even if people grumble about it, it's tough to change because everyone has their own opinions on it. We had to find the right time to make it happen and talk with a lot of people. The only thing I wish we did was make the transition sooner. If I start my own company, I'd start with Blueboard at Day 1. Reason for choosing Blueboard Blueboard is the best option. It's easy to use as admins and fast/friendly when employees are picking an experience. Celebrate your team's accomplishments with experiences - I recommend Blueboard. Review Source Courtney S. Sr Director, Talent Management Health, Wellness and Fitness Used the software for: 6-12 months ### "Blueboard Super Fan!" July 29, 2020 5.0 I happened to meet one of the \[SENSITIVE CONTENT HIDDEN\] of Blueboard at a conference and instantly was intrigued by the company's mission and alignment with the kind of employee experience we are working to deliver. From there we were assigned to one of the best sales reps I've had the pleasure to work with - not pushy at all, followed up just the right amount and after a long journey (held up in budget approvals) finally was able to pull the trigger and sign the contract. The implementation team was incredibly helpful and we launched it on time and with great fanfare. Pros Very easy to implement, navigate, our employees love it, and is super innovative in this space. Cons There are opportunities to improve the "reward gifting" process - ideally I'd like to see the ability for someone like a system admin or People & Culture Business Partner be able to send a reward on behalf of an Exec Leader. Alternatives considered [Bonusly](https://www.capterra.com/p/167338/Bonusly/) Reason for choosing Blueboard All the other companies/platforms we looked at looked outdated and very old school - focused on "points" and monetary rewards to cash in for a blender vs. be able to provide an employee with a memorable experience they will never forget and get to share with loved ones. Very easy decision, the competition in this space doesn't compare. Review Source MC Mitchell C. Analyst Transportation/Trucking/Railroad Used the software for: 2+ years ### "A disappointing selection of options" March 14, 2024 3.0 Pros I liked that the amounts were given is USD which translated to a higher dollar value in Canadian. However, I felt the reward options were geared more for a US company. Cons How long it would take to try and redeem a reward. They would try to do the 'experience' booking for you, but by the time they would actually process, prices would go up and they wouldn't cover the difference, which made the experience extremely frustrating and having to pay out of pocket for something you expected to be a reward wasn't fun. Review Source Ethan M. Director of Talent Acquisition Retail Used the software for: 1-2 years ### "Best culture amp we have ever used! " July 5, 2019 5.0 Blueboard has made our employee recognition program and employee referral program so exact for what our company needs to evolve into our next level. Blueboard has a seamless process to integrate, launch, and train. We have had an amazing experience and also our employees at Jane are having great experiences for their hard work! We love Blueboard! Pros This tool for us here at Jane has revolutionized the way we recognize our family here for their hard work and employee referrals! We are evolving as a company and Blueboard has helped us build to that level! Blueboard is so easy to use on the admin side it's so easy to send a reward. They allowed us to customize to our company and made it feel like it was our program! I am so excited for what's to come with Blueboard! Their team is so productive and smart. They are always helpful and efficient to build an amazing platform! Cons I don't ever like to not put anything in this section. But really there's nothing that I can say that I don't love about Blueboard! I love everything about it!! Review Source DP Delara P. Recruiting Coordinator Financial Services Used the software for: 2+ years ### "Would absolutely recommend Blueboard!" July 20, 2020 5.0 Pros I've used Blueboard at two different startups now and both times I've heard nothing but positive things. When I took on my new role at Tradeshift, I started working with the team at Blueboard very closely and they have been nothing short of amazing, from their response time to educating me about new features and even how to maximize existing features. My colleagues around the world love the experiences, the ease of use and it's always fun to see their pictures from their trips. \[SENSITIVE CONTENT HIDDEN\] have been such a joy to work with and I've been able to work with them so seamlessly the past few months. If your company doesn't use Blueboard for referral rewards, employee recognitions etc., I highly recommend checking their service out. Cons I honestly can't say one negative thing about my experience with Blueboard! Review Source Manny H. SVP, Culture and Learning Health, Wellness and Fitness Used the software for: 1-2 years ### "Great platform to drive experience-based rewards in your organization" June 27, 2019 5.0 Pros We use Blueboard twice a year, as part of our PROPEL Awards. We recognize seven employees through this program: they get a bobblehead in their likeness, a fun experience they can book through a Blueboard concierge, and Blueboard also helps us give a donation to a charity of the winner's choosing on their behalf. They are truly a white glove service, and help outsource reward programs, offering experience-based rewards that create lasting memories, compared to cash-based rewards. Cons I wish they offered smaller experiential rewards too, so we can use the platform not only for awards but also for spot bonuses. Review Source KJ Kaylan J. Recruiting Operations Specialist Financial Services Used the software for: 1-2 years ### "Using BlueBoard is easily the most rewarding part of my day. " July 3, 2019 5.0 Pros I thoroughly enjoy when my coworkers are sharing their photos of their trips they've taken thanks to BlueBoard. Not only do they seem refreshed from a wonderful vacation, they seem thankful and are excited to encourage other employees to utilize our referral program. There are several use cases for BlueBoard my company has yet to explore, but we are brainstorming how we can utilize BlueBoard's services to provide even more rewarding experiences for our employees. Cons There is a bit of a delay between when I've request our account to be filled and when my account actually reflects the funds, but that could be because of my own internal team's ability to pay invoices quickly. I'm happy that our whole company is excited about the referral rewards program thanks to BlueBoard, however BlueBoard isn't a fully global product so unfortunately not all of our employees can benefit from the program. Review Source KM Kyle M. Art Director Computer Software Used the software for: Less than 6 months ### "Fun and creative way to reward employees" April 10, 2022 4.0 Overall it has been good. And some of my team members have already reported using their rewards to have memorable and fun experiences. I hope that as time goes by, the novelty of this service does not wear off. I think continuing to offer new and exciting reward options to choose from, especially at the lower-priced tiers, is what is going to make it worthwhile for us in the long-term. Pros I love the user interface of the rewards portal as well as the concept of rewarding employees with memorable experiences. The photography and descriptions of each experience is really well thought out and there are a lot of really diverse options, no matter how adventurous one might be feeling. Cons As the recipient of one of the reward experiences, one thing that could be improved on is the time it takes to deliver the experience. Mine took several weeks (after choosing) before I got to enjoy it. Review Source SG Shauna G. HR Director Telecommunications Used the software for: 6-12 months ### "President Club Viaero Wireless" February 23, 2021 4.0 My experience has been good. I am still planning my experience. My Concierge has been very flexible with me and I appreciate her patience. Pros The software is easy to you. I am still exploring reporting as I build data on the program. Cons I wish my landing page would be in the same document. I think this would enable my winners to share reviews with other winners. My people are very competitive and they like to show off a bit to each other. I think there would much participation with reviews and sharing if they could share with each other in the portal. Reason for choosing Blueboard The experience offered was close to the experience offered in the past to President Club Winners. It was the experience could be of their choice and it may be something to share with children and family. When taking the group trip the winner was only allowed one guest and for some it was hard not to include the family. Review Source CC Cathleen C. Product Manager Information Technology and Services Used the software for: 2+ years ### "Four Years Using Blueboard Awards" June 26, 2019 5.0 Pros The software itself it very easy to use. It's super intuitive, I like the filtering options (by number of people in your party) and I really like the heart/like feature that lets me save the activities I'm most interested in. Cons I honestly don't have any complaints about the software. Review Source MD Mark D. HR Director Insurance Used the software for: 1-2 years ### "Great way to engage employees and celebrate their success!" July 3, 2019 5.0 Blueboard has been a transformational new approach for how we approach employee recognition as a company. Replacing spot bonuses that we couldn't celebrate publically to now celebrating employees publicly for their achievement - as well as the amazing experience they picked to celebrate! I love it - Pros The Blueboard portal is extremely user friendly and intuitive for use. Cons Overall, the software design is highly operational for me. Review Source Similar Products Featured ## Related categories [Corporate Wellness](https://www.capterra.com/corporate-wellness-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.