Uptime Legal Systems

LegalWorks

4.5 / 5 9 reviews

Who Uses This Software?

Legal professionals looking for a powerful document management system that works with your practice and the software you use every day.


Average Ratings

9 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Uptime Legal Systems
  • www.uptimelegal.com/
  • Founded 2004
  • United States

About LegalWorks

LegalWorks helps law firms of all sizes manage their documents in the cloud. LegalWorks works with the software firms use every day, including integrations with Microsoft Word and Outlook. In addition, automatic OCR ensures all documents are searchable. Additional LegalWorks features include - Scan & Fax integration so you can go paperless, Document Versioning, Local & Offline File Sync, Matter-Centric Document & Email Management, Advanced Permissions and Alerts, Flexible Search, and Tagging.


LegalWorks Features

  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Tagging
  • Full Text Search
  • Version Control

LegalWorks Reviews Recently Reviewed!

Team assigned to us has been very nice and supportive throughout our conversion. Helpdesk is great.

Oct 04, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We're still fairly new to the system so I cannot comment much on this yet. I can do another review after we have utilized it for a bit longer.

Cons: That it is SharePoint based. We do not find SharePoint to be very user friendly. However, I will reserve judgment until after we have acclimated.

Solid software with great OCR and search functions. Works well for my practice areas.

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is amazing. They are very timely and helpful. The system is very easy to work with and the conversion from my old practice software was pretty much seamless. It has good search features and automatically OCR's all PDF. It works well with window's explorer so moving files within the system is very easy to do. The uploading of documents and files is super easy and quick.

Cons: I don't like that that the software is designed to run with Internet Explorer as I typically use a different internet browser. I wish the application would allow me to save my outlook email directly to the designated matter sub folder through the add-in versus having to do a save as with Window's explorer. The separation of notes and emails by general matter but not into specific sub folder does not make sense for my practice area as I have several open cases within a specific matter. Therefore, I don't really use that feature. I have to use the save as function with Window's Explorer more often than I feel I should.

Overall: It is my document management software for my law firm.

Uptime legal was superb to work with in connection with my conversion to LegalWorks

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the functionality of the program, particularly the ease of organizing all related emails and documents by client or firm matter. I also appreciate its availability in the cloud which can be accessed through any device. The fact that it automatically OCR's every document makes the ability to search and locate documents or clauses much faster than other programs that require multiple steps to achieve the same result.

Overall: Web access to my practice with heavy duty cloud security. More efficient organization of client matters which now have all emails and documents sequentially in one place.

Uptime is aptly named since we have had very few disruptions in over 2 years.

Jun 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Fairly easy to use and logical even for new hires. The organization of the system is great and falls in line with industry standards.

Cons: Some of the features of legal works 1.0 are a bit clunky, specifically the calendar. The other thing that would be beneficial would be better access from smart phones.

Overall: Efficient and economic storage and access to the necessary data of the firm. The support provided is also very helpful.

This has been a very good product for our law firm

Jun 20, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is fairly easy to use and well organized. Easy to transition your data to Legalworks.

Cons: Some of our staff not well versed on computers. Better training at the start would help. Ongoing training and classes would be a good idea.

My experience with LegalWorks has been terrific. High quality product and services.

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: LegalWorks helps me to keep my files organized and easy to search and find. It's interface is straightforward and easy to navigate.

Great product.

Jun 01, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy for everyone to learn to use.
Office plugins are paralleled by none.
Versioning is very powerful.
Ability to open folders in windows explorer is wonderful.

Cons: The document numbering feature is not live, I wish it was. While you can access legal works from your phone, I also hope Uptime comes out with their own mobile app soon.

Excellent document management program

May 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: There is no "one" thing I like "most". Several items: all documents are searchable; it keeps documents organized and makes locating a document easy. It has become the core of our practice.

Cons: It still needs additional features (at least some of which I understand they are working on): smoother integration with at least one practice management software; a more robust local sync; and it needs a smoother integration with or its own archiving system.

Overall: Better organization of an access to my documents.

Small Firm Big Help

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a small firm and do a lot of remote work. Legal Works has been very easy to use and has a very small learning curve- that was big for us. The other products we looked at needed more training than we were willing to spend time on. As a small firm we don't have time to learn something to make it work, we just need it to work. The windows explorer view and email function of Legal Works made it seamless.