# In Touch EMR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about In Touch EMR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/153999/In-Touch-EMR --- # In Touch EMR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) In Touch EMR ## What is In Touch EMR? In Touch EMR is an integrated physical therapy software system that includes scheduling, documentation, billing, revenue cycle management, and analytics. The software aims to streamline workflows for front desk staff, clinicians, billers, and administrators through automation, compliance features, and integrated EMR and billing. ## What is In Touch EMR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for In Touch EMR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.intouchemr.com&name=In Touch EMR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### In Touch EMR 4.4 (5) VS. [4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price Contact vendor Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.4 (2,810) Value For Money 4.3 (5) Value For Money 4.3 (1,883) Customer Service 3.9 (5) Customer Service 4.4 (2,403) ## In Touch EMR alternatives [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Highest Rated [4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month [4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing [4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting price $89.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Compliance Tracking Track and report regulatory data to either internal management or external stakeholders HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Insurance Eligibility Verification Checking eligibility of patients for different insurance claims Medical Billing Manage billing and payments for a healthcare provider In Touch EMR 8 features Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Track and report regulatory data to either internal management or external stakeholders Compliant with HIPAA, which sets standards for sensitive patient data protection Checking eligibility of patients for different insurance claims Manage billing and payments for a healthcare provider Online portal where patients can access information such as health records, treatment plants, etc. Timed notification for any upcoming task, deadline, appointment, or activity Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 4.3 (5) ### Starting price Contact vendor for pricing Free trial available Value for money 4.3 (5) 4.3 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (5) 3.9 Based on 5 reviews ## User reviews Overall rating 4.4 Based on 5 reviews Filter by rating 5(3) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TC Tina C. Physical Therapist Medical Practice ### "Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2018 Pros Easy to use and create your own templates, great schedule, very clean and efficient. Good tutorials at the beginning. Cons Lots of insurance requirements in the required documentation... too much for an out of network practice.. wish you could turn on/off the documentation requirements Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK Richard K. owner Medical Practice ### "quick to use once learn but customization is difficult" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 17, 2017 Sister program of Biller Pro is not a functional as could be Pros quick to use menus make easy to move through note and edit so that each note is different in regards to daily treatment Cons Customization of objective categories is challenging to modify for specific disciplines and or diagnosis. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sammy B. Owner Medical Practice ### "Affordable and powerful alternative to other overpriced EMRs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2016 I was looking for a Practice Management Software that combined both documentation and billing platform systems that work in unison. I had previously tried more complicated systems that made me exhausted at the end of the day. In Touch EMR is a united and unified package that helps the private practice clinician govern a practice. Pros It’s easy to use, it is concise, and it has a plenty of analysis variables to study. Cons They release a lot of new features and sometimes its hard to keep a track. All I need is a simple way to write a SOAP note so I am in and out of the system quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Chad G. Physical Therapist Medical Practice ### "Excellent EMR, billing software and customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2016 Pros As a new practice owner, I spent a lot of time researching the best software for my standards and needs. I found In Touch EMR to be very organized and simplistic yet effective. Along the way, I got all the help I needed and then some. Their staff has been extremely helpful and proactive in helping us connect all the dots – offering valuable guidance on credentialing, payer enrollment, data transition, training and finally mastery of the product. They tried to go above and beyond every step of the way and have been professional and patient at all times. I was worried about getting myself and my staff trained as we got ready to open our doors. To their credit, they made this relatively stress free. I like the fact that I am able to talk to someone when I need to, and am able to document my way, with immediate billing. Cons I wish they had 24/7 support, but their support staff does work long hours and is always available.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Alexandra R. Administrator Medical Practice ### "Good sales pitch " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.5 1.5 Likelihood to Recommend 5/10 September 22, 2016 Pros The product is very well laid out and fairly easy to use. The set up wasn't too difficult and the contact person for our account was top-notch - always willing to help, returned calls promptly, notified customers when she was out, etc. The company always asked for assistance in how they could make the product better - and at times, implemented ideas that were suggested. Cons Whenever there were issues with the software - we were always given a 'work around' because updates took forever. The company has good features available but they charge for every little add on, making it challenging for small businesses to get exactly what they need. When technical issues arose (which they did often) the company would make us feel as if it were something we did or a problem on our end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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