# Smartlinx Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Smartlinx Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/154002/SmartLinx

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# 

 Smartlinx Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Smartlinx

## What is Smartlinx?

Smartlinx is the only workforce management platform purpose-built for the long-term care, post-acute care, senior care, and behavioral health industries. Reduce overtime and increase efficiency by connecting real-time data and processes across multiple facilities so you can visualize staffing, control labor costs, predict Five-Star Ratings, and deliver quality care. The powerful mobile app empowers your employees to swap shifts on-the-go and ensures you're always properly staffed and compliant.

## What is Smartlinx used for?

[Long Term Care](https://www.capterra.com/long-term-care-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Nurse Scheduling](https://www.capterra.com/nurse-scheduling-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$3

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Smartlinx?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smartlinx.com&name=Smartlinx)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smartlinx

4.5 (6)

VS.

[4.9 (4,638)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

$3

per user, per month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (6)

Ease Of Use

4.9 (980)

Value For Money

4.2 (5)

Value For Money

4.8 (622)

Customer Service

3.8 (6)

Customer Service

4.7 (690)

## Smartlinx alternatives

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

[4.4 (1,209)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

[4.3 (1,825)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)

[4.2 (988)](https://www.capterra.com/p/198579/UKG-Ready/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/198579/UKG-Ready/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Database

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Reporting/Analytics

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Time & Attendance

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

Time Off Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

Applicant Tracking

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Benefits Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record employee's benefit plans and selections throughout career progression

Smartlinx 54 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Record employee's benefit plans and selections throughout career progression

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

A group of full and part-time employees who work in differing healthcare positions

Specifically for nursing homes

Predict labor requirements based on past and present data/trends

Communicate using messages within the system

Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage.

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track and organize online shifts

Track/log the amount of time employees worked per job using a timer

Manage and record overtime hours for hourly employees

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Tools to find, assess, and hire suitable candidates for a job within an organization

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assign and distribute work schedules to individual employees or teams within an organization

Plan availability and assign specific time slots for tasks and resources

Facilitate the scheduling and coordination of employee shifts

Schedule shifts via online calendars and available employees

Managing and trading shift details between employees

Track and manage sick leave time

Track employee skills, competencies, training & qualifications

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Track the amount of time spent on a job or task

Track employee/learner's progression through training programs

Request, track, and manage time off requests and vacation time

Utilize third party services to cover unforeseen labor needs

Get Advice

We can help you find the software with the features you need.

Features

4.5 (6)

4.5

Based on 6 reviews

## Pricing

Value for money

4.2 (5)

Basic

$3.00

Value for money

4.2 (5)

4.2

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (6)

3.8

Based on 6 reviews

## User reviews

Overall rating

4.5

Based on 6 reviews

Filter by rating

5(3)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

WG

Willa G.

DIRECTOR OF PAYROLL

Health, Wellness and Fitness

### "Smartlinx"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

October 13, 2023

Schedules should be setup first when implementing the program. This would help solve a lot of problems.

Pros

The ease of transferring positions. Employees can do this at the timeclock.

Cons

I don't like the fact that is an error occurs such as wrong date. Individually we can't make that simple corrections.

Reasons for choosing Smartlinx

Cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Stephen F.

CFO

Hospital & Health Care

### "Smartlinx Scheduling and Time & Attendance Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 23, 2021

Went from paper scheduling to cloud based. Employees appreciate seeing their schedules 4 weeks in advance.

Pros

Fairly easy to learn how to use. In depth training provided. Very customizable to our needs. Cloud based. CMS payroll based journal reporting very helpful.

Cons

When using Ad-Hoc reports. would like to be able to summarize transactions for each employee based on the time period selected. If we need to know hours worked for one employee for five pay periods, it would be helpful to have an option to see results with just the total instead of hours listed for each pay period.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reasons for choosing Smartlinx

Flexibility in using the software for our needs and ease of use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Carol G.

Director of IT Services

Hospital & Health Care

### "Simple and reliable T&A for Nursing Homes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 22, 2021

Very good, its one of those applications that don't need a lot of attention when it comes to maintenance.

Pros

Implementation was a breeze with resources helping and project management and user training are all included. Customer Support is very responsive and always delivers resolution quickly.

Cons

not a lot except for the unavailability of the PTO approvals prior to the upgrade, we waited for it for a long time but now it's here!

Switched from

[Datamatics Time and Attendance](https://www.capterra.com/p/17029/Datamatics-Time-and-Attendance/)

We wanted more features and a cloud-based application that we can access from anywhere on any device. It is also a more resilient application and we don't have to worry about installs, backups and upgrades on any of our equipment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Daniel C.

CFO

Hospital & Health Care

### "First Year Smartlinx"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 16, 2021

Lots of billing issues that were not quickly managed or explained. Sales rep was pretty unresponsive in comparison to the rest of the team we interacted with.

Pros

Timesheet and payroll easy to use by administrators and employees. Customer services and implementation team has been great. Full service is great that it is all thru one company.

Cons

Implementation was much more complex that expected and end result still was full of errors on first payroll. Some changes can only be made on the back end.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RK

Rebecca K.

HR

Hospital & Health Care

### "Love the Text Feature"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 27, 2019

Scheduling and time and attendance are a breeze!

Pros

Love how T&A communicates with Scheduling - LOVE the text feature

Cons

Not the best at calculating PBJ for CMS - had some issues that cost money and star ratings.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

carolyn m.

LPN-SD

### "I am the scheduler and I work with this program 40 hours a week"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 26, 2018

Time saving features

Pros

Fairly easy to get to where you want to go when making changes and scheduling vacations. easy to get

Cons

Each month is not clearly defined on the schedule. You have to continually remember to look at the tiny box to make sure you are on the right month when scheduling specific requests and is easy to make mistakes. when scheduling a partial absence for an employee. the daily roster and the descrepency report both flip the hours when printed out and show the portion of the shift to be off rather than worked. PPD is incorrect I don't see the point in generating a schedule every month I would like to look at the schedule months ahead without generating one. Be able to have a daily print out that separated all 3 shifts AND title instead of all mixed together. Be able to print a SMALL monthly schedule that has everyones name only but separated by shift then title and an X in the box for scheduled days to work or be able to print a blank one for us schedulers to figure out a schedule. We still have to do a paper one like this when we get new employees or make changes in rotations to be able to plan who works each day, then plug it into your program. Yours is not useful visually for planning. Also daily schedules shifts and title need separated with ROOM enough to write their assignment in

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)