# Databox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Databox the right Dashboard solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154024/Databox/reviews/ --- Databox 4.6 (205) [View alternatives](https://www.capterra.com/p/154024/Databox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Databox Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews AB Ali B CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “We have had clients directly give us this feedback, which makes us feel good!“ June 11, 2026 Hector R Managing DirectorRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes the dashboards wont refresh at a fast pace.“ January 10, 2026 AB Ali B CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “I love that there are easy to use templates.“ June 11, 2026 GM Guy M OwnerMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “Their support team blames the client but then when Databox is informed the broken metrics are included in the templates they made, then they act all confused and pass along the blame. “ June 24, 2024 AE Adela E Measurement SpecialistOnline Media, 11 - 50 employeesUsed the software for: 6-12 months. “I love to centralize the KPIs in one place. While running campaigns through multiple platforms, Databox helps to create and calculate metrics to summarize all impressions, metrics, conversions, spending, etc.“ December 14, 2022 mh mark h OwnerAccounting, 2 - 10 employeesUsed the software for: Less than 6 months. “The price and they lock certain features behind a paywall when it doesn't seem necessary as a way to charge more fees to customers.“ January 31, 2024 PK Parth K Web DeveloperStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years. “I can display the dashboard at board meetings with vibrant charts and figures, and we also built it into the websites so everyone who visits can easily see our accomplishments.“ February 15, 2023 GM Guy M OwnerMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “Their templates break, individual metrics stop working.“ June 24, 2024 ## Showing most helpful reviews Showing 1-25 of 205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mike K. Online Marketing Consultant Marketing and Advertising Used the software for: 2+ years ### "Performance Dashboarding that can be free for up to 3 connections!" November 11, 2022 4.0 I really enjoy using Databox dashboards. They make it easy for me to see all of the important data that I need in one place. I can also customize the dashboards to show me exactly what I want to see. The only downside is that they can be a bit tricky to set up at first, but once you get the hang of it, they're great! Pros Databox is a great software for keeping track of your data. It's easy to use and has a lot of features that are really helpful. I like that it's always up to date and that I can access it from anywhere. Cons I'm a huge fan of Databox. But sometimes i find it to be a bit clunky and difficult to use. The interface is not as user-friendly as I would like it to be. Additionally, I find the reporting options to be somewhat limited. Overall, i would still recommend Databox to others who want to make nice looking reports over multiple sources. Alternatives considered [Geckoboard](https://www.capterra.com/p/153066/Geckoboard/)[DashThis](https://www.capterra.com/p/163170/DashThis/)[Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/) Reason for choosing Databox It was 1 of the options my coworker already had experience in, and databox was able to make the connections with the tools we use most. Review Source VR Verified Reviewer Managing Director Restaurants Used the software for: 2+ years ### "EXCELLENT APPLICATION FOR BUSINESS ANALYTICS" January 10, 2026 5.0 Dashboard refresh speeds are occasionally slower than required for real-time decision-making, and the annual subscription cost is substantial for a small business. Pros Its ease of use, combined with broad database integrations, accelerates adoption. Once connected, dashboard creation becomes a streamlined, efficient process. Cons Sometimes the dashboards wont refresh at a fast pace. Also, the annual subscription cost is considerable for a small business. Alternatives considered [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Reason for choosing Databox Ease of Use of the app and integrations with our current databases Review Source AB Ali B. CEO Marketing and Advertising Used the software for: 2+ years ### "Clients LOVE the live analytics experience!" June 11, 2026 5.0 Databox has has been a huge asset for our small agency! We love using it and our clients feel like they have a set-a-part service. We have had clients directly give us this feedback, which makes us feel good! Pros We WOW our clients with databox. They LOVE having a custom link they can go to for live analytics. We give our clients links to Dataloops that show multiple databoards. I love that there are easy to use templates. We frequently use these for our clients but for more complex needs, you can customize databoards. There have been a few times that we had to troubleshoot, but databox support made it really easy and gave us direct steps to take to resolve! Cons The free plan now includes less databoards. So, we've had to make accounts for each of our clients instead of have all of our clients on an agency account. We love the experience this provides our customers, so we will consider upgrading to a paid plan in the future. The free option is a great way to test it out to see how your agency uses it! Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) The PDF reports weren't cutting it. We liked being able to share data in real time! Review Source TB Ty B. Ceo Computer Software Used the software for: Less than 6 months ### "Sold me on features that didn’t exist then stole my money" May 27, 2025 1.0 Pros There was none. The team wasn’t helpful. Sold me on a product they didn’t even have at all. Sub par company Cons They sold me on features they didn’t have. Then wouldn’t refund me my money. Total scam and you can’t trust this company Alternatives considered [PowerMetrics](https://www.capterra.com/p/226528/Powermetrics/) Reason for choosing Databox I switched to them since data is stole my money Review Source VR Verified Reviewer Search and Analytics Specialist Higher Education Used the software for: 6-12 months ### "What's not to love about Databox?" May 17, 2023 5.0 Databox is always looking for ways to improve its interface. It's smooth - data updates quickly and it's easy to use. The customer-service is super responsive, and always willing to step in and help out with the Databoards (dashboards) I'm working on. I would say it is my favorite tool to use as an analyst - ever! Pros The platform is very user-friendly. It's easy to learn and the customer service takes their time to walk you through all of the features and questions you may have when learning the platform. The platform has so many integrations and is incredibly flexible. Cons Still missing some more obscure, less popular, integrations. Alternatives considered [Tableau](https://www.capterra.com/p/208764/Tableau/) Reason for choosing Databox Databox was an affordable alternative, user-friendly, accurate and flexible. Switched from [Looker](https://www.capterra.com/p/169053/Looker/) We weren't happy with Looker Studio (formerly Google Data Studio) and wanted a product that easily loaded multiple data sources and was easy to use. Review Source VT VINCE T. FOUNDER Marketing and Advertising Used the software for: Less than 6 months ### "WARNING: NICKEL & DIMING SAAS - Don't Waste Your Money or Time" April 28, 2025 1.0 Nickel and dime SaaS company. At every turn, you will be charged for features, usage, branding, or support. Oh ya....don't forget about their '...Our services are billed in advance and are non-refundable' policy..." Pros None. Just about every basic feature, data integration, reporting, or branding will cost you additional $$$$$$$. Don't forget their "Our services are billed in advance and are non-refundable' policy. Cons Databox's motto and actual quote from sales rep 'Our services are billed in advance and are non-refundable' policy. Switched from [Smartsheet Connector for Google Looker Studio](https://www.capterra.com/p/10024555/Smartsheet-Connector-for-Google-Looker-Studio/) Looking for a more dynamic visual reporting. However, we are going back to Looker Studio. Review Source GM Guy M. Owner Marketing and Advertising Used the software for: 1-2 years ### "After 2 years I left because we were never able to fully launch. " June 24, 2024 1.0 We did a soft launch with 5 clients who actually had access to Databox databoards. It was a constant headache. Clients asking for databoard repairs because the metrics and temapltes provided by Databox were always broken. We tested for two years and left. I am not convinced they are even a real company at this point. Constant issues, they always play the victim, and they can take months to fix a critical issue. Pros It's easy to embed a databoard into your own member portal. Cons Advice: try any other company first. Databox will waste your time and your money and give you a headache. Review rant: After 2 years of trying, we were never able to fully launch Databox with our clients because there is always another issue with Databox. Their templates break, individual metrics stop working. Their support team blames the client but then when Databox is informed the broken metrics are included in the templates they made, then they act all confused and pass along the blame. Meanwhile days to months go by. One issue with them took two months to fix. Meanwhile this was a huge issue that prevented me from even testing the platform with clients. The issue did not allow me to choose individual Facebook or Instagram accounts. Databox would by default pick the first IG or Facebook account on the list. So when trying to create a Databoard for a client, we were unable to do so until they fixed the issue. This took them almost two months. I emailed them about it like 10 times as well over the course of the month. Most emails were ignored. Overall this is not a platform I would recommend to anyone. Runaway from them and take them off your consideration list. Safe money and a headache. Reason for choosing Databox They had a good sales process. But that level of communication disappears. Issues can take months to resolve. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) We needed a better way to share data and reporting with clients. Review Source AE Adela E. Measurement Specialist Online Media Used the software for: 6-12 months ### "Great Product and Support! " December 14, 2022 4.0 Overall, It's very friendly to use, especially the way to organize templates to share across client accounts, create alerts, and native integrations with the most used platforms. A Big shoutout to the support team, which is responsive and ALWAYS resolves my questions/issues Pros I love to centralize the KPIs in one place. While running campaigns through multiple platforms, Databox helps to create and calculate metrics to summarize all impressions, metrics, conversions, spending, etc. I am showing data in a fancy and easy way to monitor the metrics' performance. Cons I've noticed some glitches. 1) After data is updated automatically, sometimes the dashboard doesn't seem to be updated, and to get the data updated, I need to change the date range and get back to the previous date range. 2) In the table settings >> multiple metrics can't sort based on the metric only manually; it would be great to sort dynamically ascending or descending3) I can't view log changes, Ex. If another college works on the same board, I can't see my changes vs. theirs. Switched from [Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/) Because the native connectors were only focused on Google Products and forced to have the Supermetrics license, which got very expensive (they upgraded the subscription to packages). Also, the visualization in GDS is very plain and simple. Review Source VR Verified Reviewer Data Analyst Marketing and Advertising Used the software for: 2+ years ### "Robust Reporting Platform" August 28, 2021 4.0 Pros Databox is highly customizable, allowing for white-labeling, custom reporting, and and offers a wide selection of native datasources that you can sync with out-of-the box. Cons Unfortunately, their customer service can be a bit slow to respond to requests. Also, for more manual reports that utilize lots of texts and screenshots, there isn't much customization available to format text and images. This can make for reports that don't look great. Switched from [NinjaCat](https://www.capterra.com/p/132630/NinjaCat/) NinjaCat's UI wasn't great for creating custom reports and bringing in outside datasources. Also, the software crashed frequently and had too many bugs that slowed down our agencies reporting. Review Source Mariano B. Managing Partner Management Consulting Used the software for: 1-2 years ### "Critical data every morning" December 15, 2022 5.0 It's a central part of the information structure of my business. Love it and recommend it. Pros The templates are great and the dashboards are easy to build or customize. You can connect everything I regularly use. I love that I get a report every morning on my inbox. Cons It could use a better iPad App but its not critical, browser version works well. Switched from [Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/) Data Studio is too slow, no daily reports or KPI monitoring. Review Source sA sarah A. Sr. Director - Analytics & Customer Service Fund-Raising Used the software for: 2+ years ### "Databox - Easiest Data Visulation Tool" December 14, 2022 5.0 i do love it. it's something i'm planning on bringing with me if i ever switch jobs. i like how easy it is. at first we were about to cancel databox cause no one knew how to work with it. once i learned the specific way you needed to set up the code then i was like THIS IS EASY and now have made way too many dashboards Pros the visualizations are great and is easy to customize. I always thought Tableau was too much. Databox gives you nice-looking dashboards without it being overall flashy or complicated Cons I wish the dashboards were bigger so i could fit more information. or i wish i could connect them and make it so i can scroll to see the different dashboards. but really i wish they could be organized better. it's nice that people can organize the way they want but i wish by default the order was what i set. i also wish there were folders so i could group the marketing dashboards all in 1 spot then give everyone access to that folder instead of one by one. so i try to color code the dashboards to make it easier but not everyone is going to get that. i also don't like that anyone can share the datawall of a dashboard and then they get added to the account. i wish there was a verification process that would notify me when someone new is trying to view a dashboard. but b/c people can just share i see random emails get created and i want to be able to have more control of our data and make sure they are seeing only the things they should be seeing Review Source PS Pratham S. Mean Stack Developer Staffing and Recruiting Used the software for: 1-2 years ### "A fantastic tool for data gathering and visualisation" February 16, 2023 4.0 Although Databox is largely DIY, feel free to contact their help staff if you have any questions about configuring your data. They are quite beneficial. a simple way to compile, reliably display, and show all of my various marketing data in an understandable manner. We are attempting to gather all of our data from various sources and use Databox to show it in accordance with our needs. Pros I like how simple the programme is to use and how simple my life is as a result. It works best for taking charge and anticipating success in the future. the reports that it generates in my view are fairly full as far as information is concerned, they have been extremely valuable to me to build and rethink methods that allow a quicker growth of my company's marketing. I also appreciate that your monthly or yearly subscription covers a lot of popular data sources. As a result, it's simple to get going quickly and demonstrate insights in a lovely user interface. Cons The controls and some of the difficulties in aligning the time periods for the data, which are mostly due to the variety of the data sources, bothered me a little. The service advertises itself as a simple method for data analysis and reporting. The setup and administration are actually unreliable and hard to set up. Review Source SN Samuel N. IT manager Computer Software Used the software for: 2+ years ### "How to perform magic with Data box" May 10, 2023 5.0 Pros Ease to visualize and analyse dataInexpensive Cons Lacks customization to consumer taste and design Review Source NM Njeru M. Senior researcher Education Management Used the software for: 1-2 years ### "Data creation and analytics tool" April 19, 2024 5.0 Pros The tool has intuitive visualization features that help to analyze data effectively Cons The cost to acquire is high compared to alternatives Review Source CM Cynthia M. Operations associate officer Financial Services Used the software for: 6-12 months ### "Crafting Insights for Tomorrow's Success with data box" December 31, 2023 5.0 Our analytics process has been streamlined by the capacity to combine data from multiple sources into a single, cohesive dashboard. Pros One exceptional feature of Databox is its alert system, which alerts us right away to any anomalies or noteworthy changes in the data. Being able to keep an eye on important metrics in real time has made us much more responsive. Cons Data loading may take a little longer when there are big datasets. Review Source RK Ray K. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "World Class KPI Dashboards" December 14, 2022 5.0 Pros Amazingly powerful and rock solid up time. Cons It does take a tech savvy designer to set up. Switched from [Geckoboard](https://www.capterra.com/p/153066/Geckoboard/) Better functionality and data connectors Review Source DD Daniel D. Co -Founder Marketing and Advertising Used the software for: Less than 6 months ### "What gets measured, gets managed right?" November 1, 2018 5.0 We have Databox set up to track a few things, but right now our main goal with our business is outreach and linkbuilding We just wrote this huge guide that took 9 weeks and a few thousands dollars to create Makes sense to promote it and build links right? The thing is- even when youre good at linkbuilding, it takes time You might do outreach to 100 sites and get 2-5 links Even then? It can take literally weeks to see the difference in your rankings- so it can be a little offputting right? So we make sure to track the habit instead We connect Databox with Ahrefs (SEO tool) and Mailshake (Email outreach tool) and have a custom dashboard If we can send 16 emails per day- we know we'll get a link each week (at least) But because we can't get immediate feedback on our rankings, we instead track the action So we track how many emails we send per day and have a dynamic goal connected (A bar that fills up) We also have a weekly end goal that does the same Below that we have a connection to ahrefs that tells us of new links to our site And in the centre we have our organic traffic data graph- this shows us upticks in traffic as our rankings slowly increase This alone has made is SO easy to continue to do outreach, even tho we don't see that immediate result Pros The ability to integrate with multiple platforms How I can set up custom goals and dashboards, relevant to the data its showing so I can track progress The daily emails to let me know if we're hitting those goals (Nothing like a bit of habit stacking right?) The fact that you can get a whole HEAP of value from the free version alone Cons Honestly nothing Its super clean, easy to use, fast and intuitive Review Source VR Verified Reviewer Business Systems Information Technology and Services Used the software for: 6-12 months ### "Crucial to unlock business insights" September 20, 2019 5.0 Essential tool to reduce silos and get insights across all areas of the company. We got overblown with the tons of marketing data we could get with a few clicks and are big fans of Databox’s funnel visualisation which is one of the best in the market. We then extended Databox to all other areas and we’re now showing different datawalls in different screens throughout our office floor. Pros Easy to use. Being able to input data from different sources. Carousel mode to show different dashboards on the same screen. Great Support team. Cons No Cons really but it would rock even more if it had drill down capability Review Source David C. Digital Account Manager Used the software for: 6-12 months ### "Cannot say enough positive things about this software! " August 1, 2018 5.0 Pros As a small ad agency, we manage various different accounts on many different platforms. Google analytics, adwords, Facebook ads, etc. Databox lets us identify the key performance indicators that we need to see on a daily basis and makes tracking campaign progress EASY! Cons NOTHING! Please keep doing what you are doing, Databox! I can't imagine doing my job without this software, literally! Review Source Sarath R. Automation Test Engineer Computer Software Used the software for: 2+ years ### "“Beautiful web and Mobile app”" December 6, 2018 4.0 Pros Data box is a simple and good, Awesome designed web and mobile apps, good responsive for customer support,Very Important data stored in one place, easy to use. Cons In my opinion data box software is best clean, easy to understanding and fastest Review Source TW Tom W. Tech Solutions Lead Marketing and Advertising Used the software for: 6-12 months ### "Really good to show multiple data points in one place" August 11, 2022 5.0 Pros This is a really good tool to show a lot of platform data in one place. Also really handy to be able to share the links and the updates show within the share link pretty much instantly. Cons The data connectors were pretty limited, but now I believe they are bringing more out and you can now create custom reports! Review Source DB David B. CEO Staffing and Recruiting Used the software for: 1-2 years ### "Full of promise, never delivered. " April 8, 2021 2.0 Meh. Pros I used the software for two years and I liked the idea of the software, creating dashboards for easy review. If they had only worked. Cons I never logged on without reconnecting one or all of my sites. Never. I was told the software was being upgraded, user error, weather (really) but it never was resolved. After two years of hoping it would be what I needed, it never was and I left. Also, as a warning, leaving is draconian. If you don't click the one hidden link to delete account, you will be charged and they will not provide a refund. Reason for choosing Databox Again, Databox looks slick, but it is all lipstick on a pig. I never worked. Review Source William N. Founder + Chief Strategist Marketing and Advertising Used the software for: Less than 6 months ### "Beautiful, functional product. Outstanding support. Room to grow." August 20, 2019 4.0 Pros The aesthetics of Databox's databoards are beautiful. Configuring the blocks is simple, and the integrations are expansive. Additionally, they're easy to share and embed. But above all, the customer support is terrific. Cons Customization is quite limited, which is good for less technical users but a drawback to more advanced ones. Also, Google Sheets integration is only on the paid option. Review Source RR Rupert R. Managing Director Founder Motion Pictures and Film Used the software for: 1-2 years ### "AVOID" October 27, 2023 1.0 Pros Good that it integrates with Slack. Cons Signed up for a year, was ok. Auto renewed for double the price I initially paid. Ask to cancel/refund and was initially ignored. After reaching out again I was told there is nothing I can do and I'm locked in for another year. No offer of even a partial refund, especially given there was no useage. Pretty disappointed. Avoid. Review Source RH Rachel H. Marketing Program Specialist Information Technology and Services Used the software for: 1-2 years ### "Need To View Analytics? This is the Tool. " November 23, 2021 5.0 Fantastic! I absolutely love the software and think its brilliant for anyone who has several places to get reports. Pros The software is great if you have several things you have to view all at once. This also runs really well once things are setup and moving along. You will have to sink time into it, but its worth it. Cons The biggest issue is it takes time to properly set up. Once you have the software set up properly, it's easy to use. So be prepared to sink some time into it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.