# Databox Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Databox Software - reviews, pricing plans, popular comparisons to other Dashboard products and more.

Source: https://www.capterra.com/p/154024/Databox

---

# 

 Databox Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Databox

## What is Databox?

Databox is an AI-powered business intelligence and analytics platform for teams that need clear, trusted answers fast. It helps growing companies and agencies move from dashboards to decisions by connecting directly to the tools they already use, standardizing metrics, and making performance easier to understand in the moment. With Databox, teams can ask real business questions in plain conversational language, get answers with visual context and explanation, and take action without managing complex pipelines, warehouses, or analyst-gated workflows. More than 20,000 businesses and agencies use Databox to align teams, save time, and manage performance more deliberately.

## What is Databox used for?

[Dashboard](https://www.capterra.com/dashboard-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/)[Reporting](https://www.capterra.com/reporting-software/)

Top alternative

Featured

Overall rating

Based on 204 user reviews

Reviews sentiment

Positive

95%

Neutral

1%

Negative

4%

Starting price

$159

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Databox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://databox.com&name=Databox)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Databox

4.6 (204)

VS.

[4.3 (329)](https://www.capterra.com/p/119119/Domo/reviews/)

Starting Price

$159

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (203)

Ease Of Use

4.1 (1,850)

Value For Money

4.4 (182)

Value For Money

4.0 (1,258)

Customer Service

4.5 (181)

Customer Service

4.0 (1,192)

## Databox alternatives

[4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (15,322)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

[4.6 (1,871)](https://www.capterra.com/p/176586/Power-BI/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176586/Power-BI/)

Highest Rated

[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

[4.7 (8,089)](https://www.capterra.com/p/177042/Google-Analytics/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177042/Google-Analytics/)

[View all alternatives](https://www.capterra.com/p/154024/Databox/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Connectors

4.3 (36)

50.00% of 36 reviewers that rated this feature as important or highly important

Connect to big data sources

Data Visualization

4.6 (36)

58.33% of 36 reviewers that rated this feature as important or highly important

Graphical representation of data

Reporting/Analytics

4.4 (27)

55.56% of 27 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

KPI Monitoring

4.5 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Tracking the status of previously identified performance measurements

Multiple Data Sources

4.5 (22)

45.45% of 22 reviewers that rated this feature as important or highly important

Allows users to manage data from a number of sources

Functions/Calculations

4.7 (19)

63.16% of 19 reviewers that rated this feature as important or highly important

Perform various mathematical calculations using the data

Databox 69 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

One-off queries made on an as-needed basis

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Collect, process and structure data from multiple sources for further analysis

Merge data from multiple sources to a single data set

Connect to big data sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Ability to handle large datasets

Track the management and flow of data throughout the organization

Conceptual model of how data items relate to each other

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Generate reports to assess the financial performance of an organization

Form predictions based on past and present data/trends

Perform various mathematical calculations using the data

Method of analysis that visualizes the series of events that lead towards a defined goal.

Use AI to generate content in the form of text, images, videos, etc.

Information, data and reports that are being tracked over time

Edit and personalize data view as needed

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Tracking the status of previously identified performance measurements

Reports specific to marketing and associated campaigns

Access software remotely via mobile devices

View and present dashboard on mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Share dashboard screen within private user groups

Publish dashboard publicly on various platforms

Share pre-configured sets of data organized and presented in a specific manner with the organization

Trigger clickable pop-up messages

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Identify and analyse the reasons behind accidents

Reports specific to sales analysis for trends and strategies

Set a time to generate routine reports automatically

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

Securely stores data to prevent data loss or breaches

Access, combine, transform, and store data without the help of an IT department

Display aggregated data points on one page for a bird's eye view assessment

Allow users to access multiple services after entering their login credentials once

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Visually identify direction of development and areas that require attention

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.4 (203)

4.4

Based on 203 reviews

## Pricing

Value for money

4.4 (182)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/154024/Databox/pricing/)

Free

$0.00

It includes:

-   3 Data Sources included
-   Data updated daily
-   1 Dashboard
-   3 Users
-   10 Custom metrics
-   MCP

Professional

$159.00

Other,Per Month

It includes:

-   3 Data Sources included ($5.6/mo per additional Data Source)
-   Unlimited Users
-   Unlimited Custom Metrics
-   Unlimited Databoards
-   Reports & Notifications
-   Goals
-   Team spaces
-   Pull data from 120+ cloud sources
-   Pull data from Spreadsheets
-   Pull data from API & SDK
-   Pull data from Zapier & Make
-   Professional onboarding
-   AI Analyst

Growth

$399.00

Other,Per Month

It includes:

-   3 Data Sources included ($5.6/mo per additional Data Source)
-   Unlimited Users
-   Unlimited Custom Metrics
-   Unlimited dashboards
-   Reports & Notifications
-   Goals
-   Team spaces
-   Pull data from Spreadsheets
-   Pull data from 120+ cloud sources
-   Pull data from API & SDK
-   Pull data from Zapier & Make
-   Datasets
-   AI-performance summaries
-   Advanced filtering NEW
-   Row-level drilldowns NEW
-   Pull data from Databases
-   Pull Data from Dataset integrations
-   AI Analyst
-   Growth onboarding
-   Forecast

Agency Starter

$79.00

Per Month

It includes:

-   3 Data Sources included $2.4/mo per additional data source
-   Data updated hourly
-   10 Dashboards (across all accounts)
-   5 Client accounts
-   ∞ Unlimited users
-   ∞ Unlimited custom metrics
-   Scheduling and sharing
-   Bulk operations
-   Client performance overview

Agency Pro

$159.00

Per Month

It includes:

-   ∞ Unlimited dashboards
-   ∞ Unlimited client accounts
-   Goals
-   Reports
-   Media creatives
-   Remove branding from dashboards
-   Professional onboarding
-   AI Analyst

Agency Growth

$399.00

Per Month

It includes:

-   AI perf. summaries & Data stories
-   Metric anomalies & Smart alerts
-   Datasets
-   Raw data export & drilldown
-   Data prep (merge, filter, calculate)
-   Forecast modeling
-   Growth onboarding
-   AI Analyst

Value for money

4.4 (182)

4.4

Based on 182 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (181)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (181)

4.5

Based on 181 reviews

## User reviews

Overall rating

4.6

Based on 204 reviews

Filter by rating

5(150)

4(44)

3(2)

2(2)

1(6)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Managing Director

Restaurants

### "EXCELLENT APPLICATION FOR BUSINESS ANALYTICS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2026

Dashboard refresh speeds are occasionally slower than required for real-time decision-making, and the annual subscription cost is substantial for a small business.

Pros

Its ease of use, combined with broad database integrations, accelerates adoption. Once connected, dashboard creation becomes a streamlined, efficient process.

Cons

Sometimes the dashboards wont refresh at a fast pace. Also, the annual subscription cost is considerable for a small business.

Alternatives considered

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Reasons for choosing Databox

Ease of Use of the app and integrations with our current databases

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Ty B.

Ceo

Computer Software

### "Sold me on features that didn’t exist then stole my money"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 27, 2025

Pros

There was none. The team wasn’t helpful. Sold me on a product they didn’t even have at all. Sub par company

Cons

They sold me on features they didn’t have. Then wouldn’t refund me my money. Total scam and you can’t trust this company

Alternatives considered

[PowerMetrics](https://www.capterra.com/p/226528/Powermetrics/)

Reasons for choosing Databox

I switched to them since data is stole my money

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VT

VINCE T.

FOUNDER

Marketing and Advertising

### "WARNING: NICKEL & DIMING SAAS - Don't Waste Your Money or Time"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 28, 2025

Nickel and dime SaaS company. At every turn, you will be charged for features, usage, branding, or support. Oh ya....don't forget about their '...Our services are billed in advance and are non-refundable' policy..."

Pros

None. Just about every basic feature, data integration, reporting, or branding will cost you additional $$$$$$$. Don't forget their "Our services are billed in advance and are non-refundable' policy.

Cons

Databox's motto and actual quote from sales rep 'Our services are billed in advance and are non-refundable' policy.

Switched from

[Smartsheet Connector for Google Looker Studio](https://www.capterra.com/p/10024555/Smartsheet-Connector-for-Google-Looker-Studio/)

Looking for a more dynamic visual reporting. However, we are going back to Looker Studio.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HO

Hidde O.

founder

Management Consulting

### "Wrong KPIs for easy calculations"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 27, 2024

not happy with the tool. Very expensive for a dashboard full of wrong KPIs. Also the customer support doesn't reply or replies 1 month later.

Pros

It's very simple set up. It takes a while to set it up but then it's easy to move graphs around.

Cons

The most simple calculations are wrong too often. Also can not get certain dashboard overviews that look very easy. Their answer is because it's not possible as it comes from different sources, which for me is the whole reason to use this tool. I can not rely on the data and have to still manually calculate.

Alternatives considered

[Looker](https://www.capterra.com/p/169053/Looker/)

Reasons for choosing Databox

Looked simple to set up but I was wrong unfortunately.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GM

Guy M.

Owner

Marketing and Advertising

### "After 2 years I left because we were never able to fully launch. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 24, 2024

We did a soft launch with 5 clients who actually had access to Databox databoards. It was a constant headache. Clients asking for databoard repairs because the metrics and temapltes provided by Databox were always broken. We tested for two years and left. I am not convinced they are even a real company at this point. Constant issues, they always play the victim, and they can take months to fix a critical issue.

Pros

It's easy to embed a databoard into your own member portal.

Cons

Advice: try any other company first. Databox will waste your time and your money and give you a headache. Review rant: After 2 years of trying, we were never able to fully launch Databox with our clients because there is always another issue with Databox. Their templates break, individual metrics stop working. Their support team blames the client but then when Databox is informed the broken metrics are included in the templates they made, then they act all confused and pass along the blame. Meanwhile days to months go by. One issue with them took two months to fix. Meanwhile this was a huge issue that prevented me from even testing the platform with clients. The issue did not allow me to choose individual Facebook or Instagram accounts. Databox would by default pick the first IG or Facebook account on the list. So when trying to create a Databoard for a client, we were unable to do so until they fixed the issue. This took them almost two months. I emailed them about it like 10 times as well over the course of the month. Most emails were ignored. Overall this is not a platform I would recommend to anyone. Runaway from them and take them off your consideration list. Safe money and a headache.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

We needed a better way to share data and reporting with clients.

Reasons for choosing Databox

They had a good sales process. But that level of communication disappears. Issues can take months to resolve.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PJ

Patrick J.

CEO

Design

### "Overpriced / Clunky / Terrible Customer Service "

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 5, 2024

Pros

The UI is fine and the user experience is relatively easy to navigate.

Cons

Overpriced for what you get. Terrible support and customer service. The worst from any company I have worked with. So many better options out there than Databox. We use Looker Studio and our clients have been so much happier.

Alternatives considered

[Looker](https://www.capterra.com/p/169053/Looker/)

Reasons for choosing Databox

It was the wrong decision. Looker is so much better than Databox. I recommend it to other agencies and have even got two other agencies to switch from Databox to Looker and they are so much happier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jolly M.

Data Associate

Information Technology and Services

### "Effortless data centralization for efficiency in performance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2024

Sharing performance through presentations is made easier and more updated. It is a key tool to hitting targets.

Pros

It brings together data for easier analysis which leads to better and faster decision making. It also leaves more time for strategizing on workflow and evaluation. Despite being highly guarded with technology, it is quite easy to relate with. Reporting and data entry is now digital and more advanced. I see a brighter and more promising future with Databox.

Cons

It is sometimes hard to customize the tool. I wanted to work with my own settings but it really delayed me so I ended up using the default settings.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

[Tableau](https://www.capterra.com/p/208764/Tableau/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 3, 2024

Hi Jolly, Thank you so much for your thoughtful review! We're thrilled to hear that you find our product effortless in centralizing data and enhancing efficiency in performance. Shafaq from Databox

NM

Njeru M.

Senior researcher

Education Management

### "Data creation and analytics tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2024

Pros

The tool has intuitive visualization features that help to analyze data effectively

Cons

The cost to acquire is high compared to alternatives

Switched from

[Grow](https://www.capterra.com/p/136247/Grow/)

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)

[Klips](https://www.capterra.com/p/130237/Klipfolio-Dashboard/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Benson G.

IT Manager

Information Technology and Services

### "Consistent Business Intelligence Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 17, 2024

Pros

Databox has the right business intelligence option, and it uses data for analytics.

Cons

Databox is cost manageable, and no operational fault.

Switched from

[Make](https://www.capterra.com/p/154278/Integromat/)

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)

[IntellectusStatistics](https://www.capterra.com/p/173639/IntellectusStatistics/)

[IntelliJ IDEA](https://www.capterra.com/p/136010/IntelliJ-IDEA/)

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 25, 2024

Hi Benson, Thank you so much for taking the time to share your experience with Databox! We're thrilled to hear that you find our business intelligence option to be the right fit for your needs, and that our analytics capabilities are meeting your expectations. Shafaq from Databox

AU

Anonymous User

SEO EXECUTIVE

Capital Markets

### "Best platform to track traffic "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 20, 2024

Pros

The dashboard are user-friendly and can be customized easily.

Cons

The speed is slow for big datasets. And when i used free trial they only allowed 3 dashboards only

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/154024/Databox/reviews/)

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