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MultCloud

Reviews of MultCloud

3.0 (12)
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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on May 19th, 2024.
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Pros

  • Ease of integration across wide variety of cloud sources along with ease of establishing tasks is very positive.

  • The Best Two Way Cloud Sync/Transfer Application.

  • I am very happy to find the great service like MultCloud that makes my lots of task done without much effort.

  • Thanks to MultCloud for providing the awesome service to backup few of our website files and MySQL database in Google Drive and One Drive.

Cons

  • Tasks may stop unexpectedly without registering outcomes in logs. For larger jobs, if a Task stops without explanation, the user has no idea of where to restart the activity.

  • The service does NOT transfer the data consistently. It started skipping files about 20 days and 30% into running my transfer task with no alerts.

  • On some occasions it is smooth. In other times it can be frustrating.

  • I found myself needing to move web-hosts, and wished to dump my backups and files on S3 before transferring to another web-host. I wanted an FTP to S3 bridge, MultCloud provided it.

Showing Most Helpful

Showing 12 of 12 reviews

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Dan O. avatar
Dan O.
Managing Director
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 22, 2018

"Useful FTP to S3 Bridge (and Vice Versa) "

Overall: I found myself needing to move web-hosts, and wished to dump my backups and files on S3 before transferring to another web-host. I wanted an FTP to S3 bridge, MultCloud provided it.

Pros: It's a web-based clean cut tool that enables you to link together one or more different cloud products, the interface is extremely straightforward and intuitive, if you already have familiarity with the cloud. It provides a helpful FTP to S3 bridge that works.

Cons: In order to download from S3, you're downloading through MultCloud rather than downloading directly. This isn't for average Joe, you need to have familiarity of cloud security permissions (i.e. IAM for AWS) and have a basic understanding how the different platforms work. Generous evaluation data transfer.

Alain L.
MD
Financial Services, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 29, 2023

"The Best Two Way Cloud Sync/Transfer Application"

Overall: Easy to use , and easy to authenticate your drives , and then to link them together for two way sync & backup I also liked the weekly notification via email letting you know that all your files have been synced

Pros: I also liked the weekly notification via email letting you know that all your files have been synced, Google Drive and One Drive Two Way Sync works seamlessly, and the ease of File Transfer and Backup process is charm to setup,

Cons: Maybe just the annual pricing being to steep

Alternatives Considered: FreeFileSync
Reasons for Choosing MultCloud: It just works and performs as expected , the realtime sync is great , and it supports all my cloud drives , and the web interface is just great to navigate through
Edward J.
Owner
Mining & Metals, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
5.0
Customer Service
1.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
4/10
Reviewer Source
Source: Capterra
January 19, 2024

"Great Promise but limited to smaller Tasks"

Overall: I purchased the lifetime license based on high hopes of powerful yet simple implementation. Unfortunately, the system is not completely reliable and the support desk is many time zones away and ineffective.

Pros: Ease of integration across wide variety of cloud sources along with ease of establishing tasks is very positive.

Cons: Tasks may stop unexpectedly without registering outcomes in logs. For larger jobs, if a Task stops without explanation, the user has no idea of where to restart the activity. Help Desk response was basically to perform ctrl-alt-del. Unacceptable.

Alternatives Considered: Zapier
Reasons for Choosing MultCloud: Zapier appeared more difficult to implement. Multcloud was very simple.
Daniel R.
Founder
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 7, 2020

"Superb and little known cloud sync engine"

Overall: Very positive. Have been using for years and think it is well worth the investment to know that my cloud (and backup cloud!) is running smoothly.

Pros: Has always worked pretty much flawlessly for me to keep my cloud storage in sync. I've done everything from syncing company Google Drive and Dropboxes with it (as part of my previous jobs - a team of devs couldn't script a better solution!), to using it for my own needs to automatically push a FTP folder to an S3 bucket for automatic archiving. Highly recommended.

Cons: Because every cloud storage platform has slightly different architecture, it sometimes takes a little bit of playing around with settings to figure out what to use to get the exact functionality you require. Also, I did not find the support particularly helpful and the UI is quite outdated.

Verified Reviewer
Sr. Engineer
Civil Engineering, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 9, 2023

"Keeping data updated across clouds"

Overall: I am very happy to find the great service like MultCloud that makes my lots of task done without much effort.

Pros: MultCloud helps me keep my clouds and ftp synchronized even I am offline. Just connect the two drives and let the MultCloud do all the job. Easy to transfer and even if the transfer fails(which is rare) I can check the log for the failure and fix it for later transfer. Thanks to MultCloud for providing the awesome service to backup few of our website files and MySQL database in Google Drive and One Drive.

Cons: Few of the files are not supported while in transfer causing the failure. I wish those unsupported files gets skipped to make the transfer successful with the log of list of files those are skipped.

Verified Reviewer
Webdesigner
Design, Self-employed
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
3.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
July 5, 2023

"Große Enttäuschung - Konnte mein NAS nicht einbinden, kein Support!"

Overall: In Anbetracht dessen kann ich MultCloud leider nicht empfehlen, besonders für diejenigen, die vorhaben, es in Verbindung mit einem NAS zu verwenden. Es scheint, dass das Produkt noch einiges an Verbesserungen benötigt, insbesondere in Bezug auf seine Kompatibilität und Kundenbetreuung.

Pros: Ich habe MultCloud aufgrund der Versprechungen ihrer Website erworben, vor allem mit dem Ziel, große Datenmengen von iCloud Fotos und iCloud Drive zu meinem Synology NAS zu transferieren. Leider hat das Produkt in meinem Fall völlig versagt.

Cons: Es gab massive Schwierigkeiten bei der Einbindung meines NAS - sowohl FTP als auch WebDAV waren problematisch. Ich verstehe, dass technische Probleme auftreten können, aber die Tatsache, dass ich nirgendwo eine brauchbare Hilfe finden konnte, war ein enormer Frustrationspunkt.Ich habe versucht, über die auf ihrer Website angegebene Support-E-Mail Kontakt aufzunehmen, aber meine E-Mail wurde direkt mit einer Fehlermeldung von Gmail zurückgewiesen. Das fehlende Engagement, um Kunden bei Problemen zu unterstützen, war eine sehr enttäuschende Erfahrung.Zusammengefasst, scheiterte MultCloud an der Erfüllung seiner zentralen Versprechen - einem effizienten und reibungslosen Cloud-Transfer - und ließ mich ohne jegliche Unterstützung zurück. Bei einem Produkt, das in erster Linie dazu dient, den Technikstress zu reduzieren, führte es paradoxerweise nur zu noch mehr Frustration.

Mei L. avatar
Mei L.
Marketing
Internet, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 15, 2023

"Multiple Cloud Management and Synching"

Overall: Overall, the experience is erratic. On some occasions it is smooth. In other times it can be frustrating.

Pros: This is an excellent solution for connecting and integrating various cloud-based services, including Google Services, OneDrive, Dropbox, Amazon, and others. With this tool, you can manage multiple services from a single centralized location. The two advantages are the ability to transfer files directly between different cloud storage services without having to first download them to your computer and then upload them again, and the wide range of available cloud storage options to choose from.

Cons: Frequently, real-time synch tasks may fail, leaving us with no choice but to manually synch the failed tasks. In some cases, there may be no viable recovery option, therefore needs to start the process over.

Jared D.
CIO
Sporting Goods, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 14, 2024

"Keeps getting better and better"

Pros: I've used it for many years and I love how easy it is to add destinations, choose files/folders and set and forget. But i just transfered over 500 gigs of data and it isn't even blinking. Almost done and only 3 hours. So happy with that...

Cons: Sometimes things fail and it would be nice to have a text based option to alert me quickly of a failure so i can attend to it...

Alec S.
IT
Photography, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
3.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: SoftwareAdvice
April 3, 2023

"Dangerously unreliable"

Overall: Abysmal. The support kept asking me to restart my task, that at their snail transfer rates would take two months to complete. They refused to refund my money as the duration of the task put me outside of the refund window.

Pros: Clean interface, easy to get going in minutes

Cons: The service does NOT transfer the data consistently. It started skipping files about 20 days and 30% into running my transfer task with no alerts. If I had not caught it by sheer chance, I would not have realized that it did not accurately copy my data.

Reasons for Switching to MultCloud: The MultCloud is dangerously unreliable. It will silently fail to transfer your data
Caitlin Y.
Game Designer
Computer Games, Self-employed
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
May 21, 2020

"SCAM"

Overall: Don't waste your time or money. Try Cloudfuze.

Pros: I paid $130 to migrate a lot of data from one cloud to another. The migration didn't work (kept stopping after about 50GB) and I tried multiple workarounds, troubleshooting for a few days. Then I contacted customer service and they suggested it was the fault of the clouds I subscribe to (not the case) or my fault (also not the case). After arguing with me for weeks and refusing to give me a refund, I gave up trying. These guys do not care if their service doesn't work for you (trying to do exactly what they advertise they CAN do) and you'll never see your money again. Very sketchy and unethical.

Cons: Not only did it not work, but I never got my money back.

博道 日.
経営コンサルタント
Management Consulting, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
2.0
Customer Service
1.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
1/10
Reviewer Source
Source: Capterra
January 24, 2024

"現時点ではお薦めできない"

Overall: 上記の改善点を何とかしない限り、友人・知人には薦められない。(4を除いて)これでなぜ米国でサービスが受け入れられたのか不思議だ。

Pros: 幾つもの主要クラウドサービス間で連携でき、バックアップコピーなどが手軽にできること。

Cons: かなり多い。 1)エラーが無暗に多く、数日とか数週間掛けても中々バックアップが進捗しない 2)勝手に余計なフォルダを間に挿入してしまうので、意図するフォルダ構造にならない 3)Cloud BackupでもCloud Transferでも、コピーしたファイルに自動的にバージョン番号を付加する(⇒ Backupするたびに全部コピーすることになりそう。かといって一つひとつバージョン番号部分を削除するのは非常に面倒) 4)提示されているサポートのメールアドレスは日本語が使えない(ややこしい症状を伝えるのは厄介)

Reasons for Choosing MultCloud: たまたま使いやすいと思った(誤解した)。それとタイミングよく割安に見えた永年・容量無制限サービスの割引オファーがあったから。
Christoph G.
CEO
Real Estate, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
3.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
July 20, 2022

"Be careful before you choose"

Overall: Ich erachte das als keine zuverlässige Software für den professionellen Einsatz. Der sogn. Kundenservice beantwortet Fragen nur partiell. Insgesamt ein sehr negativer Eindruck.

Pros: Einfache Verwendung, sonst kann ich wirklich nichts positive sagen.

Cons: Die Software ist partiell unzureichend und nicht in der Lage die Zusicherung, nämlich den Datentransfer zwischen zwei clouds, zu erledigen. Das erfährt man aber erst wenn man sich an den support wendet. Ich habe für Datentransfer Mengen gezahlt, die überhaupt nicht erfolgt sind. Das ist - in meinen Augen - wenig seriös.