# FreeBusy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FreeBusy the right Meeting solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154042/FreeBusy/reviews

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FreeBusy

4.5 (59)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of FreeBusy

Ease of use

4.5

Customer Service

4.4

## Showing most helpful reviews

Showing 1-25 of 59 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Paul S.  
User Experience, Usability, Strategy and Operations  
  
Used the software for: 6-12 months

### "Great service, customers are wow'd by the functionality"

November 1, 2017

5.0

Takes a ton of time away from the process of scheduling a meeting. For someone to be able to click a link and pick a time that works for them saves tons of back-and-forth negotiating a meeting time.

Pros

My favorite feature is I can link all of my calendars and it's able to find time slots for my customers to set meetings--incorporating personal, business, and other calendars. It's easy to use. You can add the ability to use a calendar to block out time so you don't have to access a special interface to do this (a lot of time I'm blocking out time with my phone). It doesn't get in my way at all, which is a huge win because a lot of these types of services cause lots of problems. Once you set it up, you don't need to constantly administer Freebusy.

Cons

Some confusing interface interactions. When you log in from one of their emailed links to confirm an email, the workflow is a bit confusing to me.

Review Source

Patrick C.  
Sales Operations Manager  
Events Services  
Used the software for: 1-2 years

### "I could not do my job without this!"

November 1, 2017

5.0

The ease of setting up meetings is something you cannot do without once you start using it.

Pros

I was first introduced to this through a co-worker, and it has become such a staple of my day to day work life I would not know what to do without it. It's in my signature line and every email I send

Cons

I wish it would have an API with GoToMeeting since the only downside is having to update the call in information each time I set up a meeting

Review Source

John R.  
Vice President, Sales  
Internet  
Used the software for: 6-12 months

### "Very helpful."

November 1, 2017

3.0

Pros

Convenience to allow others to schedule my time. Very flexible and works well with multiple calendars.

Cons

Still has minor kinks to work out. Could do much more with IOS so you can enjoy the functionality on all devices.

Review Source

Thomas D.  
Vice President of Customer Service  
Events Services  
Used the software for: 1-2 years

### "it is easy, saves me hours"

November 1, 2017

5.0

Pros

The setup was super easy, I was able to configure everything as I desired without paying, the payment was for a quality service

Cons

I would like this software to integrate tighter with gmail. I want the interfaces to become one. ..

Review Source

Link P.  
Founding Member  
  
Used the software for: 6-12 months

### "FreeBusy integrates seamlessly with all my calendars"

October 31, 2017

5.0

It makes scheduling appointments a lot more convenient for everyone involved.

Pros

I love that it works with my ownCloud instance, unlike many other services. That was a critical deciding factor.

Cons

Embedding in an iframe on my website stopped working. While it disrupts the seamless use experience, it's not a showstopper for me.

Review Source

Stefano E.  
Recruitment Consultant  
  
Used the software for: 6-12 months

### "Love the product. Makes scheduling sooo much easier."

November 1, 2017

5.0

Easy to setup meetings with people. Saves a lot of time.

Pros

Easy to use and to setup. Love how easy it is for people to schedule a call or meeting on my calendar.

Cons

Needs a phone application that makes it easy for me to manage everything, besides that there is nothing I can really think about not liking.

Review Source

Chris R.  
Co-Founder  
Internet  
Used the software for: 6-12 months

### "Best option on the market today, well-designed to do exactly what it should"

November 1, 2017

5.0

Ease of scheduling with clients, connections, friends

Pros

Accommodates scheduling complexities of having multiple calendars. No other service (and I've tried many) handles this without very painful workarounds, and this takes it up a notch with easy URL-based calendar switches.

Cons

Some of the UX is a bit over-complicated, but I understand there are various competing needs and they're trying to thread the needle. My calendaring experience has been largely impeccable, though I have had business partners with issues of occasional double-scheduling (though again not sure where the fault lies).

Review Source

Cesar A S.  
Analista  
  
Used the software for: Less than 6 months

### "Fix meetings of any kind through your favorite email account"

April 5, 2018

5.0

Excellent tool to manage your time.

Pros

I can link the information of my G Suite or my Outlook direct to Freebusy, and through the app I can manage all the detail of my calendar and the app specific me when I can set a meeting, the kind of meeting and who is going to meeting with, for that the most importan thing of this app is the possibility be linked to your email account.

Cons

It the beginning is a little difficult to get used to use it, because you have to manage your calendar with big detail and precision, but once you have, the app helps a lot to manage your time.

Review Source

Maryalba G.  
Freelance  
  
Used the software for: 6-12 months

### "Excellent tool to manage time and meetings"

April 8, 2018

5.0

Pros

It is directly associated with my Gmail account, so I can set my meetings through this app and my Google Calendar and for me that is great, because the app automatically set for me the spaces free and that is a big help for people who works in so many business at the same time.

Cons

You have to have your calendar always updated for the app to work well, because it works managing your time so if your calendar is not set, the app will think that you have a lot of time free when that is not the true.

Review Source

Paul D.  
creative services director  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Using FreeBusy in the Professional Services world"

November 6, 2023

4.0

Pros

Using FreeBusy is essential when scheduling meetings with vendors, partners, or anyone outside our organization. It makes it super easy for external users to see my availability and add to an existing meeting or schedule a new one. it's integrated right into our Zoom and Microsoft 365 accounts for easy plug-and-play.

Cons

I don't have any constructive feedback at this time.

Review Source

CH

Cayleen H.  
Project Manager, Recruiting Operations  
  
Used the software for: 6-12 months

### "I've been utilizing Freebusy as a scheduling tool for recruiter phone screens."

November 1, 2017

5.0

Time savings.

Pros

I LOVE THE TIME I GET BACK! It's incredible how much time I've saved by simply creating a link and providing it to candidates for them to self-schedule phone screens with me. The amount of time spent back and forth trying to nail down a time that works for both of us, they have immediate access to my availability (at my discretion) for them to book a time that works for the both of us. I can't speak more highly about it. I've only recently learned about the group scheduling functionality between enterprises which is even more exciting from an intra-company scheduling perspective. I highly recommend it to anyone trying to get their time back from the administrative task of scheduling coordination to do what you do best. In this case, sourcing and recruiting awesome talent. Excited to learn more about the scheduling functionality for large multi-part, multi-interviewer, in person interviews.

Review Source

Jason M.  
Senior Church Representative  
  
Used the software for: 6-12 months

### "Intuitive and time-saving"

January 1, 2018

4.0

Pros

Easy of use for clients, sync with computer, cuts down on wasted email-tag, integrates with other calendar software.

Cons

FreeBusy doesn't always sync with my calendar as quickly as I'd like. It would be helpful to have something that shows the last sync time.

Review Source

ST

Scott T.  
Partner  
Executive Office  
Used the software for: 1-2 years

### "Great tool with a very unique feature"

November 1, 2017

4.0

Fast and easy scheduleding.

Pros

The protected availability option is only available in freebusy- I compared dozens of options. This is a critical feature.

Cons

Have many corporate clients say that they cannot Access this from their firewall where they can reach similar services.

Review Source

AC

Ana C.  
Client Services Manager  
  
Used the software for: Less than 6 months

### "Love how it saves all the back-and-forth trying to coordinate schedules"

November 3, 2017

5.0

It saves me time. Instead of emailing back and forth with a client or vendor to find a time that works for both parties, I can just have them pick a time that works for them.

Pros

After the initial setup, it has pretty hands-off. It automatically stays synced with my calendar, uses my personal meeting link, and I haven't had any problems with it scheduling over an existing item.

Cons

In my experience, it hasn't been mobile-friendly. If I get a request and try to accept it from my phone, I have to sign in every time. And I can't figure out how to stay signed in on mobile.

Review Source

JL

Jessica L.  
Administrator  
  
Used the software for: 6-12 months

### "Love it Partners love it"

November 1, 2017

5.0

Pros

Ease of use! No going back and forth trying to schedule an appointment. The partners love it and want to try it themselves

Cons

Can't send a group the link to have a group meeting where they collectively choose a time. Would like to do the same thing to try to have multiple people set up one meeting.

Review Source

Gero B.  
Director of IT  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very easy to use and helpful in scheduling networking meetings while job hunting"

November 1, 2017

5.0

Much improved way of scheduling meetings

Pros

The easy setup of the application and the ease of use for the users plus the really nice integration made it for a great tool

Cons

A few times meetings came across with conference call information in the description instead of the location information the user put in. It caused confusion a few times. Probably a little bug in the software.

Review Source

VR

Verified Reviewer  
COO  
Consumer Services  
Used the software for: Less than 6 months

### "Great UX and works well. Saves me a lot of time trying to schedule meetings"

October 31, 2017

5.0

Pros

Scheduling meetings can be a pain but FreeBusy makes it easier to schedule meetings and allow customers and business partners schedule time with you. Works well and is simple to set up. I use multiple email address and it works well with all of them.

Review Source

VR

Verified Reviewer  
Contact Center Specialist  
Events Services  
Used the software for: Less than 6 months

### "FreeBusy - Meeting Organizer is a breeze"

July 25, 2018

4.0

Scheduling online appointments and meetings is so much easier for all involved. It has been such a time saver setting up meetings.

Pros

It's so easy to send meeting invites - I just link my email with FreeBusy and then everything is taken care of automatically. This software can integrate with any calendar type and compatible with all different devices - computer, mobile, and tablets.

Cons

There are not many Con's so far. I have found that some of clients cannot access the app due to firewall restrictions.

Review Source

MN

Michael N.  
Customer Success Manager  
  
Used the software for: Less than 6 months

### "Very helpful with my day to day planning."

November 1, 2017

5.0

Pros

It makes scheduling meetings easier, especially with customers who are overseas. It frees up my time to do other things.

Cons

The information in the info section of the calendar isn't as intuitively located. I had to search a bit to find where to change it.

Review Source

GP

Gil P.  
Head of Engineering  
Internet  
Used the software for: Less than 6 months

### "When it works it work well"

October 31, 2017

3.0

Pros

When it works it work well and does what we need it to do! We have global org with 4 different email systems across 5 locations. and setting up meetings across these locations has been a pain! Easier now. If it would just solve the timezone problems.. no one wants a 11pm meeting! ;-)

Cons

Very slow when we use multiple calendars. Especially from Asia and Australia, but FB are working on that. Also no support for EAs to be able to book meetings on behalf of delegated calendars. Shame as EAs set up a lot of meetings.

Review Source

VR

Verified Reviewer  
Manager of Customer Success  
Telecommunications  
Used the software for: 6-12 months

### "Basic Calendaring"

January 4, 2020

4.0

It solved an issue with calendaring with customers - the time consuming task of the back and forth to schedule. Put the customer at the wheel with scheduling when it works for them. It integrates with meetin tools (such as RingCentral) thus creating/populating the meeting bridge information seamlessly.

Pros

I like the ability to create teams of people - we want to show availability of more than one person and only allow selection of an appt time if all people are available. It make it easier to put the scheduling in the customers hands than the back and forth and checking multiple calendars.

Cons

Unless you set up more than one calendar link, you can't specify an agenda for meetings. Or have an option to allow the customer to select preset agendas.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing FreeBusy

RingCentral integration

Review Source

VR

Verified Reviewer  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Easy meeting scheduler."

May 31, 2019

5.0

Freebusy is a simple and powerful system which needs a little configuration and you are done. Shared my link and saw listed meetings popping up on my dashboard very nice.

Pros

I shared the link with the client and my client able to create a meeting without my supervision, nice. It is really simple and doesn't need any type of registration on the client side, very useful. It is relatively simple to set up for the first time. I just shared the link with the client and they are able to make their own appointment if not I can do for them. Rescheduling is also very easy. There also an option to cancel the schedule. All the basic features of a scheduler are present and very much easy and usable.

Cons

All the web conferencing services are revised for the premium user, which is not that of an issue for me. But having one free web conferencing will better for my business.

Review Source

VR

Verified Reviewer  
Photographer  
Media Production  
Used the software for: Less than 6 months

### "A useful and sleek tool for appointment scheduling."

October 22, 2019

4.0

I have used some appointment scheduling software and this is one of the simples to use. Basic UI and very comfortable workflow.

Pros

I like the simplicity of this application, it is very fast and easy for the customer to make an appointment. Integration with google account and google calendar is really important so I don't have to install another test app on my phone. It just gets the image from my Gmail account and shows on the registration form which is really good as I don't have to upload it. Creating a meeting on behalf of a client is also very simple, just add my email address and fill some basic info and all is done, very simple.

Cons

I can not update the URL which my client use and uses my email as an endpoint. I am not very confident to share with unknown people.

Review Source

VR

Verified Reviewer  
Owner, Operator, Administrator, Janitor  
  
Used the software for: 1-2 years

### "Excellent bit of software. Saves tons of time."

November 1, 2017

5.0

Saves time. Avoids confusion over when a meeting is.

Pros

Set it and forget it. Versatile digital scheduling assistant. Updated frequently; good support. Workflow has been very thoroughly thought out and designed. The ability to put into one free-busy feed calendars from different services (Google, Apple, Microsoft) is nothing short of amazing.

Cons

Group scheduling with a bunch of people not in your organization is slightly better than just doing it old-school by email, but this is a somewhat new feature for FreeBusy and I have all confidence that the developers will fine-tune and improve it.

Review Source

VR

Verified Reviewer  
Corporate Recruiter  
Higher Education  
Used the software for: 6-12 months

### "It was an ok piece of software. Not different than others."

October 31, 2017

4.0

Pros

Ease of use. I felt that the interaction was placed in the right spot next to the areas in the calendar where I needed them. I saw that there were times available ready for to work with.

Cons

Lack of features and automation. I would have really appreciated that the system was more automated. It was hard getting to a known answer through the software.

Review Source

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