Who Uses This Software?

From small family businesses to large international companies, Price2Spy is an online price monitoring service used by clients from all over the world.


Average Ratings

32 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.95/month
    See pricing details
  • Pricing Details
    A large number of price plans for any needs starting from 19.95 USD.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Price2Spy
  • www.price2spy.com/
  • Founded 2010
  • Serbia

About Price2Spy

Price2Spy is a price monitoring and comparison tool meant to help eCommerce professionals keep an eye on their competitors or retailers. Working with both small family businesses and large international companies, we take pride in our flexibility and tend to provide the best price monitoring experience to our clients, offering both pricing data acquisition and numerous reporting mechanisms used to analyze that data.


Price2Spy Features

  • Channel Analysis
  • Competing Product Analysis
  • Forecasting
  • Market Analysis
  • Multi-Store Management
  • Price List Management
  • Price Optimization Automation
  • Pricing Analytics
  • Profitability Analysis
  • Scenario Planning

Price2Spy Reviews Recently Reviewed!

A good affordable solutions

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good, clear pricing structure. Very fast implementation and support from the team. Provides the data we need refreshed daily. Useful automated reports feature.

Cons: Doesn't have all the features of some of the more expensive solutions. Only a limited range of visualizations available.

Overall: Data we didn't previously have. Will allow us to make more informed business decisions.

Vendor Response

by Price2Spy on November 14, 2017

Thanks for the review! It would help us a lot if you could specify which features would you like us to include and maybe send us a few screenshots of what you're expecting to get. We really appreciate our client's feedback and we always do our best to meet every requirement, so please send us an email to support@price2spy.com and we'll be happy to consider your suggestions. Hopefully you will be able to benefit from using Price2Spy even more in the future!

It is a great and very useful tool for price monitoring

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All necessary information in one place, offering the possibility of quick decisions
The ease of use
Intuitive menus
Great built-in reports with the possibility of configuring
The possibility of exporting data
Great support team

Overall: Up-to-date and valuable information gathered in one place.

Vendor Response

by Price2Spy on November 10, 2017

Costi, thank you so much for your positive review. We really appreciate your opinion and we will keep doing our best to help you and your business benefit the most from using Price2Spy!

Highly optimistic Price2Spy will help our business. Excellent customer service!

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer Service: Our pricing data needs are different from most others, so many customizations of the reporting and data collection have been required. The team at Price2Spy has done an amazing job addressing our needs quickly and accurately. The response has been professional and courteous. Some of the best customer service we have experienced.
Software: We have just started using Price2Spy and haven't had much experience with it. Thus far, it has been simple to use. Data has been accurate and reliable. No issues with speed. Help always available. Great pricing.

Vendor Response

by Price2Spy on November 10, 2017

Dear Cheryl, thank you very much for the kind words! Our team appreciates very much your thorough feedback on Price2Spy and our whole team. We will continue doing our best in order to help you benefit most from using Price2Spy.

If you put in the work to set it up, P2S gives you a comprehensive overview of your competitors.

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: P2S gives us a quick look into how our products prices are placed in the market and makes it fairly easy for us to adjust them to remain competative.
One of the best things about P2S is not only the software itself but the support staff behind it who are quick to respond and offer solutions to any challanges we might have.

Cons: We'd like to have had the opportunity to monitor competitors shipping costs along with product prices out of the box but again, the support were quick to adjust to our needs and gave us a working solution so that wasn't too bad.

Overall: It saves us a lot of time when it comes to monitoring online prices for our products

Vendor Response

by Price2Spy on October 17, 2017

Thanks for the positive review! We at Price2Spy really appreciate our client's opinion and we do our best to take all your suggestions into consideration. Your feedback can help us improve our services so you can benefit from Price2Spy even more in the future!

Must have price monitoring software

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support is fantastic and almost instantaneous. The software works exactly as advertised! Been able to monitor prices with price2spy is changing the way our conpany does business

Overall: The biggest benefit is that we can monitor foreign markets, our local competitors and be completely aware of price strategies of manufacturers in different channels

I've had great experience with the platform. The support has always been great

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The whole idea of it and the reporting opportunities are what I like the most. For us, it's very important that our dealers do not dump the prices but it's hard to keep track without a software like this

Cons: There could be better options about receiving price alerts as for example only certain emails to receive the alerts for a certain currency but I cannot say that the lack of this is something I like the least

Vendor Response

by Price2Spy on September 27, 2017

Thank you, Anita for your kind words! :-) Your feedback is very much appreciated by Price2Spy team. We will continue doing our best to offer you the best service and support.

Fast development for personalized report - on request

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The possibility of creating personalized requests. Also we had bonuses on the development of our personalized request. Ex: we forgot to something on the start and after the dev was done, we requested the forgotten additional feature and it was implemented for free from price2spy dev.

Overall: Personalized reports

Vendor Response

by Price2Spy on September 18, 2017

Thank you very much for your feedback, Dan! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

Efficient and easy to use. The customer service was attentive and very thorough. Great to work with.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to understand and easy to navigate. The way they display the data for price comparisons is aesthetically pleasing.

Cons: You have to ask to add parameters for things like optional features. It would be nice if that already built in.

Overall: Efficiency

Vendor Response

by Price2Spy on September 06, 2017

Thank you a lot for your kind words, Greg! :) We really do appreciate it and we'll continue to do our best in order to help you benefit most from using Price2Spy!

Good support from account manager, support requests actioned quickly, great reports, easy to use

Aug 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The amount of customisation that is available in the system allowing for a more tailored experience

Cons: Although the system is good value, the need for external development can increase the price of one-offs sometimes and cause minor downtime.

Overall: Easy analysis of retailer pricing, effective and comprehensive reports, many useful features, easy to communicate with account manager, overall its cost effective with flexible pricing structures

Vendor Response

by Price2Spy on August 29, 2017

Thanks a lot for your feedback, Craig! We really do appreciate it and we'll continue to do our best in order to help you benefit most from using Price2Spy!

We are now being proactive instead of reactive. Price2Spy is a great price monitoring service!

Aug 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The things we like most about this software is the ease of use, email alerts and the great communication line between us and the developers.

Vendor Response

by Price2Spy on August 30, 2017

Thank you very much for your feedback, Martin! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

Excellent system and great service

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support

Cons: Nothing

Overall: Besides the great features, functionality and ease of use, what most impresses me is the excellent customer support. Enhancements made in just a few hours! I wish the customer support of my company was as perfect as Price2Spy's

Recommendations to other buyers: Excellent

Vendor Response

by Price2Spy on October 13, 2017

Thank you very much for your kind words, Guilherme! :) We really do appreciate it and we will do our best to continue our high standard of service delivery!

Excellent Customer Support from the very beginning!

Nov 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have used Price2Spy 2 months now for keeping check on our competitors prices online.

The solution works very well, and I would especially like to recommend the fantastic Customer Support. Even while we were in the free trail period, the Support was really good - helping us to start using the solution efficiently.

Vendor Response

by Price2Spy on November 24, 2016

Thank you for the very kind words!

Insightful analytical tool with impeccable Customer Service

Nov 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We implemented Price2Spy early in 2016 and the managemnt has been fully satisfied with the outcome. The software provides useful information for strategic decision and the Customer Service team is able to resolve any kind of problem in short times.

Very pleased!

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Outstanding backup and support! Great people to work with!
Price2Spy has provided our company with a product that has met our needs globally and at a very solid value.

Vendor Response

by Price2Spy on October 17, 2016

Thank you for the kind words!

P2S saves your time and money!

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great support! Even if you do not ask, P2S sees what do you need through your actions and provides it to you.

Vendor Response

by Price2Spy on October 10, 2016

Sanja, thanks very much for the review! We will do our best to continue our high standard of service delivery!

Stefan's review

Oct 07, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Comments: I often use it and for my work and is extremely useful when the reports are correct. The customer support is very good and they solved the problems pretty quick.

Improvements

Oct 03, 2016
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy and intuitive to use.

Cons: 1. The correspondence between price2spy and the price in the urls.
2. Not existent Urls

Overall: I used Price2Spy for about 9 months and I can say that I like it. It is very easy and intuitive to use.
But I have found some issues:
- I have to check manually the urls for some channels, because I can see a price for the product, but if I click on the url, it doesn't exist anymore!
- Sometimes the price from Price2Spy is different from the price in the Url
- For "ebay" a lot of time the Url still working, also if the product is not available

Vendor Response

by Price2Spy on October 04, 2016

Claudia, thanks for the feedback, it means a lot. Please keep in mind that we offer various solutions to help you keep your account fresh and updated and would be thrilled to discuss them with you if you'd like!

Great tool, great company

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: A smart software that helps you to keep an eye on your competitors. Various functions, scalability to your needs and powerful reports in one package. The icing on the cake is the fast and professional support of the team. All thumbs up!

Excelent tool!

Sep 26, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great tool for market pricing control. Very intuitive and easy to work with soft. Excellent support team.

Always fast and friendly

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Price2Spy have always been fast and friendly when we have had questions. They have also been flexible. We are very happy with their services!

Vendor Response

by Price2Spy on September 23, 2016

Thanks for the kind words! We will make sure to provide the best service for you in the future as well!

Great pricing software!

Sep 21, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A clear and easy-to-read report layout.

Cons: Unable to refresh the price for several SKUs together on timely basis. As fashion changes price frequently, price in the report sometimes doesn't match with the current actual price.

Overall: We've been using Price2Spy for several months ago and it gives an insightful result of how we're doing (in terms of pricing) compared to others.

Recommendations to other buyers: Able to clear out the nonactive SKUs automatically from the system.

Vendor Response

by Price2Spy on September 26, 2016

Thank you for the positive review! We will do our best to keep up the good work. Please note that Premium price plans give you more price checks per day which keeps the prices even more up-to-date.

Useful Tools

Sep 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy tracking, instant notification via email

Cons: We have to update the URLs manually all the time which is troublesome

Overall: I am using this service only because my competitor is using a similar program if not the same, I found it really helpful to make me stand the same level of speed as the competitor in tracking and updating the price.

Recommendations to other buyers: If your competitor(s) starts using this kind of program, you'll have to do the same, otherwise loosing the sales is not fun.

Vendor Response

by Price2Spy on September 22, 2016

Thanks for the review! Please keep in mind we offer tailor-made solutions for manual management of our clients' accounts to help them save time and keep their account up-to-date.

Good software but still needs improvements, excellent customer service!

Sep 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It saves me time to manually check all the websites

Cons: It is not capable of checking multiple product pages like Amazon, so I have to manually check those.
Also, you cannot modify the site names which could be confusing. For example, ebay pages would just show up at ebay. But I have several ebay pages that I would like to rename them to the specific seller but I am not able to modify that. So each time I have to manually click into the link again to see which seller it is.

Overall: The program is relatively easy to use, there are glitches in the systems but Price2Spy team is very responsive in answering questions and helping out.

Recommendations to other buyers: Sometimes it says there is a problem with the link and it cannot detect a price, but I am on that page and everything works fine. For some cases, I put in the same URL again and the second time it would work then. Kind of frustrating at times to go back and forth for these manual work. But I must say customer service is excellent!! They are super responsive and willing to work together to figure out the glitches.

Vendor Response

by Price2Spy on September 23, 2016

Thank you for the kind review - we value your feedback! Please keep in mind that we do offer solutions for monitoring individual sellers from marketplace sites and would be happy to help you set it up.

Best advise

Sep 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are a distributor Company. With Price 2 spy we can have always the clear picture of what's going on in our market with our customer, and what the foreign players are doing our territory.

Vendor Response

by Price2Spy on September 26, 2016

Thank you for your review! We are happy that Price2Spy is helping you with your business.

Excellent, easy to use product.

Sep 19, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Daily Updates and reporting tools.

Cons: Immediate flagging of inactive urls.

Overall: Price2Spy is is very easy to use. We are emailed when there are changes to a url and the reporting tools are great.

Vendor Response

by Price2Spy on September 26, 2016

Thanks for the positive review! Please keep in mind that you can decrease the number of price check fails before a URL gets deactivated in the account settings.

Good spider system

Aug 30, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Notifications

Cons: mobile phone app

Overall: Good spider system with a lot of different options and good tracking of prices. Thecustomer support is also very good and fast.

Recommendations to other buyers: real time prices tracking, so every time something change a notification.

Vendor Response

by Price2Spy on September 28, 2016

Thank you a lot for a kind words Dennis. We will do our best to keep up the good work. Yes, you are right, we do have glitches with your Android app on some models of Huawei. Working on it, will keep you posted as soon as it gets fixed.

review p2s

Aug 28, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use. good visualization. easy data dumping.

Cons: in general less intelligence. for example,
1. if competitors' price has change over certain percentage, it should be an alarm risen. Also whether that price will enter into its historical prices should be subjected to approve.
2. Doesn't recognize if the match is correct. Sometimes we made a mistake when searching prices and we are very keen if there is a 3rd party who can do the examination. For example, price variation among its peers.
3. Wish to have more feature to tell us how market has moved. For example, allowing drill down feature on the dashboard. Image user can click on a chart and it goes down to a next level and next and next.. and so on. This will allow users to explore and navigate by themselves which usually brings more insights and sparks to them.

Overall: Fantastic customers services. quick responds and quick problem solving which is very critical for pricing. It is easy to use. New starters found it is very quick to pick up. Pulling data out of it is easy. Excellent visualization as well for example the dashboard on category level and also price trend down to product level. I haven't had much chance to explore more but there are some very good features such as match recommendation. Hope to learn more that is my experience.

Recommendations to other buyers: 1. add price variation threshold 2. more dynamic dashboard 3. product matching. e.g. using string matching, image matching. and feed the finding back to customers.

Vendor Response

by Price2Spy on September 26, 2016

Thank you for the detailed review! We are always happy to get some constructive feedback from the clients and we are working on some new features based on your suggestions.

Very accurate, perfect customer service

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: At ToneControl.nl we have bene using P2S since many years now, they keep developing the software and are always willing to implement new features upon request. Very fast and professional customer service. Warmly recommended!

Vendor Response

by Price2Spy on September 28, 2016

Thanks for the positive review Toon! We are happy that Price2Spy is helping you with your business.

Great tool to have a window on your accounts

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Automatic reporting system
- Great help via mail and telephone
- Easy to use

Cons: - First time : time consuming (but you have also the choice to let them help you, therefore you have to pay)

Overall: Finally we have a good view on the market on what dealers have stock on their online platform and how many sku's they offer.

Vendor Response

by Price2Spy on September 28, 2016

Thank you for your review Erik! As you already know we would be glad to help if you need toe add more products in Price2Spy :)

Outsmart your competitors with affordable intelligence !

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Price2Spy is evolving constantly in a rapid changing environment. No need to perform updates as all is done automatically in the background. New features can be suggested via support, and are most likely implemented in no time.

Cons: All is fine. No cons.

Overall: Before we used Price2Spy "Competitor price monitoring" tool, gathering intel on competitors was a mere timeconsuming experience with little result. Since we've started to use the software, immediately the results came up: who's leading the price war, who's lagging, what strategies are used, how (dis)honest are certain competitors... It gave us the insights we were missing and helped us control our strategy.

Recommendations to other buyers: It's not only great software, but there's a great team behind it!

Vendor Response

by Price2Spy on September 28, 2016

Thank you very much for the kind words Kris. We really appreciate it but most of all we are glad that you are satisfied with our product and that Price2Spy is helping you with your business.

Price2Spy Review

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: easy to use, good service and helpdesk, helpdesk in own/native language, all kinds off different packages for different use and/or websites.

Vendor Response

by Price2Spy on September 28, 2016

Thanks a lot for the positive review! Hopefully we will continue the same way.

Good Product + Great Customer Service and Response

Aug 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Excellent support from the helpdesk / customer service team.

Overall: The experience of using Price2Spy has been very fruitful till date. We are fulfilling our objective and there has been no major concerns so far in terms of functionality and usage of the platform.

Recommendations to other buyers: Some more features in report generation. It can get a bit tedious while trying to plot the data to a choice of chart.

Vendor Response

by Price2Spy on September 26, 2016

Thank you for the kind words!