# Page 4 | Price2Spy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Price2Spy the right Competitor Price Monitoring solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154047/Price2Spy/reviews

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Price2Spy

4.7 (101)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Price2Spy

## Showing most helpful reviews

Showing 76-100 of 101 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Sanja B.  
marketing manager  
  
Used the software for: 6-12 months

### "P2S saves your time and money!"

October 10, 2016

5.0

Great support! Even if you do not ask, P2S sees what do you need through your actions and provides it to you.

Review Source

Response from Price2Spy

October 10, 2016

Sanja, thanks very much for the review! We will do our best to continue our high standard of service delivery!

dM

daniel M.  
Sales  
Information Technology and Services  
Used the software for: I used a free trial

### "price2Spy"

March 26, 2019

4.0

Pros

I like this because it lets me see what my competitors and retailers are pricing so i can get a rough idea of what my prices need to be to be competitive.

Cons

I have no cons yet but i have only been using it a short time.

Review Source

Response from Price2Spy

September 13, 2019

Thank you so much for your feedback, Daniel! We will do our best to keep delivering the service you need!

mA

marsella A.  
planners  
Wholesale  
Used the software for: 6-12 months

### "Great pricing software!"

September 21, 2016

4.0

We've been using Price2Spy for several months ago and it gives an insightful result of how we're doing (in terms of pricing) compared to others.

Pros

A clear and easy-to-read report layout.

Cons

Unable to refresh the price for several SKUs together on timely basis. As fashion changes price frequently, price in the report sometimes doesn't match with the current actual price.

Review Source

Response from Price2Spy

September 26, 2016

Thank you for the positive review! We will do our best to keep up the good work. Please note that Premium price plans give you more price checks per day which keeps the prices even more up-to-date.

CU

Constantin U.  
Deputy director  
Automotive  
Used the software for: Less than 6 months

### "It is a great and very useful tool for price monitoring "

November 8, 2017

5.0

Up-to-date and valuable information gathered in one place.

Pros

All necessary information in one place, offering the possibility of quick decisions The ease of use Intuitive menus Great built-in reports with the possibility of configuring The possibility of exporting data Great support team

Review Source

Response from Price2Spy

November 10, 2017

Costi, thank you so much for your positive review. We really appreciate your opinion and we will keep doing our best to help you and your business benefit the most from using Price2Spy!

HW

Herlina W.  
Owner  
Online Media  
Used the software for: Less than 6 months

### "Useful Tools"

September 20, 2016

4.0

I am using this service only because my competitor is using a similar program if not the same, I found it really helpful to make me stand the same level of speed as the competitor in tracking and updating the price.

Pros

Easy tracking, instant notification via email

Cons

We have to update the URLs manually all the time which is troublesome

Review Source

Response from Price2Spy

September 22, 2016

Thanks for the review! Please keep in mind we offer tailor-made solutions for manual management of our clients' accounts to help them save time and keep their account up-to-date.

WL

Wendy L.  
Inside Sales Representative  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Good software but still needs improvements, excellent customer service!"

September 20, 2016

4.0

The program is relatively easy to use, there are glitches in the systems but Price2Spy team is very responsive in answering questions and helping out.

Pros

It saves me time to manually check all the websites

Cons

It is not capable of checking multiple product pages like Amazon, so I have to manually check those. Also, you cannot modify the site names which could be confusing. For example, ebay pages would just show up at ebay. But I have several ebay pages that I would like to rename them to the specific seller but I am not able to modify that. So each time I have to manually click into the link again to see which seller it is.

Review Source

Response from Price2Spy

September 23, 2016

Thank you for the kind review - we value your feedback! Please keep in mind that we do offer solutions for monitoring individual sellers from marketplace sites and would be happy to help you set it up.

EB

Erik B.  
Category Mangager  
Retail  
Used the software for: 6-12 months

### "Great tool to have a window on your accounts"

August 26, 2016

5.0

Finally we have a good view on the market on what dealers have stock on their online platform and how many sku's they offer.

Pros

\- Automatic reporting system - Great help via mail and telephone - Easy to use

Cons

\- First time : time consuming (but you have also the choice to let them help you, therefore you have to pay)

Review Source

Response from Price2Spy

September 28, 2016

Thank you for your review Erik! As you already know we would be glad to help if you need toe add more products in Price2Spy :)

GL

Gustavo L.  
Owner  
Consumer Electronics  
Used the software for: Less than 6 months

### "Very useful. Support amazing."

January 17, 2019

5.0

Pros

The software is very useful and helps my company a lot. The support team is amazing. Always online (very fast) and available to help with any issue. For sure, the whole team is amazing and kindly.

Cons

The interface (layout) could be better to make easier the use.

Review Source

Response from Price2Spy

February 20, 2019

Hi Gustavo, thanks for the kind words! Let us know when you need any assistance - we are always happy to help and will keep doing so!

JB

Joël B.  
Category Manager  
Airlines/Aviation  
Used the software for: I used a free trial

### "Price2Spy - Review"

March 13, 2023

4.0

Pros

Easy to use and extract data from. Userfriendly. Great support from the team

Cons

Fairly expensive for the resources needed. No way to track physical retail environments

Review Source

Response from Price2Spy

May 29, 2023

Joël, Thank you for taking the time to share your experience. Price2Spy is created to support brands and retailers online, meaning it is an eCommerce solution. Unfortunately, we can't monitor prices in physical stores. However, from our clients' experiences, we know that in most cases, online price changes are followed by in-store price changes therefore, they can draw certain conclusions.

DV

Dennis V.  
General Assistant Benelux  
  
Used the software for: Less than 6 months

### "Good spider system "

August 30, 2016

4.0

Good spider system with a lot of different options and good tracking of prices. Thecustomer support is also very good and fast.

Pros

Notifications

Cons

mobile phone app

Review Source

Response from Price2Spy

September 28, 2016

Thank you a lot for a kind words Dennis. We will do our best to keep up the good work. Yes, you are right, we do have glitches with your Android app on some models of Huawei. Working on it, will keep you posted as soon as it gets fixed.

CM

Claudia M.  
Head of analysis  
  
Used the software for: 6-12 months

### "Improvements"

October 3, 2016

3.0

I used Price2Spy for about 9 months and I can say that I like it. It is very easy and intuitive to use. But I have found some issues: - I have to check manually the urls for some channels, because I can see a price for the product, but if I click on the url, it doesn't exist anymore! - Sometimes the price from Price2Spy is different from the price in the Url - For "ebay" a lot of time the Url still working, also if the product is not available

Pros

It is easy and intuitive to use.

Cons

1\. The correspondence between price2spy and the price in the urls. 2. Not existent Urls

Review Source

Response from Price2Spy

October 4, 2016

Claudia, thanks for the feedback, it means a lot. Please keep in mind that we offer various solutions to help you keep your account fresh and updated and would be thrilled to discuss them with you if you'd like!

MD

Michael D.  
Campaign Coordinator  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Efficient and Cost Effective!"

August 28, 2019

5.0

Pros

The interface is intuitive and easy to use. The color coding and detail on reports makes it easy to identify where your prices differ from competitors online. Our industry is slow moving price wise, it was awesome for them to work with is to find a monitoring schedule and pricing for the software that worked for us. If you have many products their option to have P2Spy support upload SKUs and find competitors URLs is such a time saver and the fee is completely reasonable. Customer rep and her team are always quick to respond and assist when needed.

Cons

Nothing so far. Will update if needed in future.

Review Source

Response from Price2Spy

September 9, 2019

Dear Michael, thank you very much for your positive review! We're very happy to hear that you're satisfied with our support and services. We will certainly continue doing our best in helping you out benefit most from using our services!

EP

Evan P.  
Vice-President, Operations  
Retail  
Used the software for: Less than 6 months

### "Excellent, easy to use product."

September 19, 2016

4.0

Price2Spy is is very easy to use. We are emailed when there are changes to a url and the reporting tools are great.

Pros

Daily Updates and reporting tools.

Cons

Immediate flagging of inactive urls.

Review Source

Response from Price2Spy

September 26, 2016

Thanks for the positive review! Please keep in mind that you can decrease the number of price check fails before a URL gets deactivated in the account settings.

mA

maurizio A.  
CEO  
Environmental Services  
Used the software for: I used a free trial

### "How to control my competitor strategy of sales"

February 13, 2021

5.0

I can du better and quickly

Pros

Permit me to understand better the positioning of my competitors, easy and simply

Cons

not very frendly if you are not super in english. I suggest that in very country a local assistent, bcause will be easily to arrange

Review Source

Response from Price2Spy

February 25, 2021

Thank you very much for your feedback, Maurizio! We are very happy to hear that you're satisfied with our services. We will definitely take your suggestion into consideration. Please let us know if you need help with anything else, we will be happy to assist you.

MI

Martin I.  
Account Manager  
  
Used the software for: Less than 6 months

### "We are now being proactive instead of reactive. Price2Spy is a great price monitoring service!"

August 24, 2017

5.0

Pros

The things we like most about this software is the ease of use, email alerts and the great communication line between us and the developers.

Review Source

Response from Price2Spy

August 30, 2017

Thank you very much for your feedback, Martin! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

AL

Adam L.  
Senior Pricing Analyst  
Retail  
Used the software for: Less than 6 months

### "Recommended "

January 24, 2023

4.0

Flexible tool and very good customer service

Pros

Possibility to report issues directly on the website.

Cons

For some complicated website parameters need to be set up at additional costs.

Review Source

Response from Price2Spy

February 9, 2023

Hello Adam, Thank you for reviewing Price2Spy. We're very happy to hear that you find our product so useful and that you're satisfied with our customer support.

GH

Greg H.  
Digital Marketing Account Coordinator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Efficient and easy to use. The customer service was attentive and very thorough. Great to work with."

September 5, 2017

5.0

Efficiency

Pros

The software is easy to understand and easy to navigate. The way they display the data for price comparisons is aesthetically pleasing.

Cons

You have to ask to add parameters for things like optional features. It would be nice if that already built in.

Review Source

Response from Price2Spy

September 6, 2017

Thank you a lot for your kind words, Greg! :) We really do appreciate it and we'll continue to do our best in order to help you benefit most from using Price2Spy!

PP

Peter P.  
  
  
Used the software for:

### "Great tool, great company"

September 28, 2016

5.0

A smart software that helps you to keep an eye on your competitors. Various functions, scalability to your needs and powerful reports in one package. The icing on the cake is the fast and professional support of the team. All thumbs up!

Review Source

Response from Price2Spy

September 13, 2019

Thank you very much for your positive review, Peter! We are very happy to hear that you are satisfied with our support and services. We will definitely continue doing our best in helping you out benefit most from using Price2Spy!

CD

Craig D.  
E-commerce Executive  
Furniture  
Used the software for: Less than 6 months

### "Good support from account manager, support requests actioned quickly, great reports, easy to use"

August 29, 2017

4.0

Easy analysis of retailer pricing, effective and comprehensive reports, many useful features, easy to communicate with account manager, overall its cost effective with flexible pricing structures

Pros

The amount of customisation that is available in the system allowing for a more tailored experience

Cons

Although the system is good value, the need for external development can increase the price of one-offs sometimes and cause minor downtime.

Review Source

Response from Price2Spy

August 29, 2017

Thanks a lot for your feedback, Craig! We really do appreciate it and we'll continue to do our best in order to help you benefit most from using Price2Spy!

SR

Sebastian R.  
Product Manager  
Printing  
Used the software for: Less than 6 months

### "Very good tool for easy Price-Comparisment"

July 14, 2021

5.0

Pros

Easy onboarding on product links, very helpful Account Manager who immediately takes care of questions

Cons

Defining categories is a bit puzzling, but our Account Manager was very helpful for this

Review Source

Response from Price2Spy

January 25, 2023

Hello Sebastian, We highly appreciate that you spread some time to share your experience with Price2Spy. Great to hear that our support was so helpful!

FR

Francesco R.  
  
  
Used the software for:

### "Insightful analytical tool with impeccable Customer Service"

November 4, 2016

4.0

We implemented Price2Spy early in 2016 and the managemnt has been fully satisfied with the outcome. The software provides useful information for strategic decision and the Customer Service team is able to resolve any kind of problem in short times.

Review Source

Response from Price2Spy

February 20, 2019

Hi Francesco, many thanks for the kind words! We really do appreciate it and we will continue to do our best in order to help you benefit most from using Price2Spy!

ST

Stefan T.  
  
  
Used the software for:

### "Stefan's review"

October 7, 2016

4.0

I often use it and for my work and is extremely useful when the reports are correct. The customer support is very good and they solved the problems pretty quick.

Review Source

Response from Price2Spy

June 29, 2020

Many thanks for your feedback, Stefan! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

RP

René P.  
  
  
Used the software for:

### "Excellent Customer Support from the very beginning!"

November 24, 2016

5.0

We have used Price2Spy 2 months now for keeping check on our competitors prices online. The solution works very well, and I would especially like to recommend the fantastic Customer Support. Even while we were in the free trail period, the Support was really good - helping us to start using the solution efficiently.

Review Source

Response from Price2Spy

November 24, 2016

Thank you for the very kind words!

NR

Nakul R.  
  
  
Used the software for:

### "Good Product + Great Customer Service and Response"

August 22, 2016

4.0

The experience of using Price2Spy has been very fruitful till date. We are fulfilling our objective and there has been no major concerns so far in terms of functionality and usage of the platform.

Pros

Excellent support from the helpdesk / customer service team.

Review Source

Response from Price2Spy

September 26, 2016

Thank you for the kind words!

MG

Melissa G.  
  
  
Used the software for:

### "Always fast and friendly"

September 22, 2016

5.0

Price2Spy have always been fast and friendly when we have had questions. They have also been flexible. We are very happy with their services!

Review Source

Response from Price2Spy

September 23, 2016

Thanks for the kind words! We will make sure to provide the best service for you in the future as well!

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