# Price2Spy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Price2Spy the right Competitor Price Monitoring solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154047/Price2Spy/reviews --- Price2Spy 4.7 (101) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Price2Spy Ease of use 4.7 Customer Service 5.0 ## Pros and Cons in Reviews JD Jon D ManagerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “We mainly use the API, which allows us to automate injecting data into our system and enhancing it with more data.“ November 28, 2025 JA Jais A SalesFurniture, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes prices aren't scraped properly so you need to check links manually sometimes.“ May 26, 2023 MI Matteo I Pricing ManagerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “With this software we have been able to optimize the positioning of each category in our assortments, we are able to identify every change in the prices of our competitors with maximum speed and certainty.“ May 2, 2022 AO Alessandro O Commercial managerMusic, 11 - 50 employeesUsed the software for: 6-12 months. “sometimes it's slow in charging the pages“ October 6, 2020 Alexandra G Head of purchase and procureentConsumer Electronics, 51 - 200 employeesUsed the software for: 1-2 years. “Keep our costs low, we can react on time if neededKeep the margin for our products as high as possiblegreat service team and fast reaction whenever there is a question“ February 15, 2023 PM Plamen M Marketing ManagerMedical Devices, 51 - 200 employeesUsed the software for: 1-2 years. “Great email reporting customization features that allow you to get exactly what you need and exactly when you need it!“ February 6, 2023 ## Showing most helpful reviews Showing 1-25 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrea Y. Senior Operations Analyst Consumer Goods Used the software for: 1-2 years ### "Great Customer Service for an affordable service" February 1, 2019 3.0 Price2Spy provides great value for their service. If you are looking for a basic Price2Spy plan, then I would highly recommend them. We are primarily using them as a price scraping service and not to manage MAP compliance. Pros The customer service at Price to Spy is excellent. You receive a dedicated account manager, and there are back-ups if they are unavailable. They are intelligent, responsive, and easy to work with. They do not change extra fees to set-up, code minor adjustments, or to perform batch loads. They have a data team that can help rematch or search for new URLs, and they are pretty accurate at matching to the correct products even when dealing with changes in packaging/branding. Their web interface and reports is very intuitive. Cons Like many price scrapes, there are errors with incorrect prices being scraped due to changes on the website. I often have to check the prices myself and raise the the issues. It usually takes the 1-4 days to resolve depending on how busy they are. Review Source Response from Price2Spy February 11, 2019 Hi Andrea! Thank you very much for your review and your kind words about our service! We are glad to hear that we provide you with a good overview of the market prices. We always strive to have a timely reaction and adapt as quickly as possible when a website changes its structure or tries to avoid data scraping. If you have any suggestions as to how to improve the overall impression, please feel free to write to your account manager. PM Plamen M. Marketing Manager Medical Devices Used the software for: 1-2 years ### "Total STEAL For The Money!!!" February 6, 2023 5.0 Amazing tool. Highly customizable, while not overly complicated.Great email reporting customization features that allow you to get exactly what you need and exactly when you need it! Pros Very reliable - works with every site you throw at it!The email updates and options to limit & customize them are outstandingly handy!Not overcomplicated as most other services, but still there hasn't been a thing I needed and did not find :) Cons I takes you a few minutes to get the hang of it and the interface but once you do the have your hands untied to an unbelievable extent! Alternatives considered [Pricefy](https://www.capterra.com/p/219115/Pricefy/) Reason for choosing Price2Spy Cost, Friendly, Helpful Support(\[sensitive content hidden\] is a STAR) and Ease of Use Review Source Response from Price2Spy February 9, 2023 Hello Plamen, It's a pleasure to read such compliments! We'll do our best to keep up with the good work. AD Arturo D. CEO Consultant Computer Hardware Used the software for: Less than 6 months ### "Easy to use yet high-end to meet information analysis" June 16, 2020 5.0 When we started the evaluation, in 48 hours we were already receiving daily information about the prices we were interested in following in 2 countries, and in a week we had already generated automated reports for our employees so they could start working with the relevant information in each country. In the end, we require information from 10 countries. It is very important, to take the time to properly define the information you want to obtain. Pros The software exceeds the competition in several topics. The most relevant is the possibility to incorporate additional fields into the database and the management of multicurrency. Support equipment also stands out. In our case, they always presented different solutions to our particular needs. Cons The software solved 100% of our needs. We only request an addition to include resellers in Market Places. Alternatives considered [Prisync](https://www.capterra.com/p/153451/Prisync/) Reason for choosing Price2Spy Because Prysinc requires a license for each country as it cannot handle the same multicurrency license. This increases the cost considerably for our solution. Additionally, the software does not allow you to easily incorporate new fields into the product database. Requires support intervention. Review Source Response from Price2Spy July 21, 2020 Thank you so much for your kind words, Arturo! We really appreciate you taking the time out to share your experience with us. We will do our best to keep delivering the service you need! LB Livio B. Ecommerce Wholesale Used the software for: Less than 6 months ### "Great company - awesome service" August 23, 2019 5.0 Great customer service and affordable subscription plans. Pros Customer Service is great and the platform analytics is extremely helpful. Cons There is no way for customers to import a csv with product URLS. It has to be done through customer support. Alternatives considered [Prisync](https://www.capterra.com/p/153451/Prisync/) Reason for choosing Price2Spy Easier to use. Better customer service. Affordable plans. Review Source Response from Price2Spy September 9, 2019 Many thanks for your feedback, Livio! We are very happy to hear that you're satisfied with our support and services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you. JD Jon D. Manager Retail Used the software for: 2+ years ### "Strong price comparison tool, and" November 28, 2025 5.0 Pros We use the Price2Spy for tracking prices across multiple markets and channels, and have found the team to be responsive when we needed support. We mainly use the API, which allows us to automate injecting data into our system and enhancing it with more data. Have used for a number of years, and have found the tool easy enough to use and good value for money - we researched a number of tools before we settled on Price2Spy Cons Sometimes there are tracking issues and we have to reach out to the team to resolve, but that is going to happen with any of these tools Review Source ME Matiss E. Project Manager Retail Used the software for: 1-2 years ### "Best price-to-performance ratio in the market" October 27, 2025 5.0 We are very satisfied with the service for monitoring and analyzing competitors. We can highly recommend this service to others as well! Pros Price2Spy offers the best price-to-performance ratio in the market, providing comprehensive functionality and reliability at an excellent value for competitor price tracking. Cons At first, the Price2Spy interface may seem a bit complicated and not very intuitive, but once you get used to it, everything feels convenient and easy to use in daily work. Review Source Alexandra G. Head of purchase and procureent Consumer Electronics Used the software for: 1-2 years ### "Price2Spy helped Fotoprofi to reach further profit growth" February 15, 2023 4.0 Keep our costs low, we can react on time if neededKeep the margin for our products as high as possiblegreat service team and fast reaction whenever there is a question Pros easy to use easy to implement in our daily check up, easy to anlalyseas long as you choose manual work, it is very price competitve Cons that we decided to go the manual way, so not about the software - more about internal strategy Reason for choosing Price2Spy we extended our partnership due to the existing data base. other competive products deliver more price details, but if you know your competition you don't need to spy the whole marketplace Review Source Response from Price2Spy May 26, 2023 Hi Alexandra, Thanks for taking the time to share your impressions. Price2Spy is delighted to have such a client. We like to hear when clients consider our solution easy to use while powerful as well to help them be competitive. We hope to collaborate with you long-term. Best! Manuel H. Marketing Publicity Manager S Entertainment Used the software for: 6-12 months ### "Price2Spy is the best spy gear in the market, hands down" June 14, 2022 4.0 Price2Spy is an incredible tool. Its sleek design and automated features make it easier to use than any other spy gear on the market. The customer service is also impeccable, I always get a response within 24 hours and my issues are resolved as quickly as possible. The customer service is also impeccable, I always get a response within an hour. The prices are also very reasonable for all the features that are provided. Pros This platform has the facility that it is easily combined and adjusted to other platforms according to their updates. Through email notifications, it issues alerts regarding internal and external market data, competition, prices, product profitability and, based on this, the company and the user carry out studies, analyses, and comparisons in real-time, which allows them to carry out and apply the appropriate marketing strategies and make the right decisions in order to place the product in the highest standards of positioning and scalability within the network. These notifications and alerts are received either by mobile or PC. Cons The software does not perform automation and comparison of price data that allows a 100% complete match of the products that are available, therefore it is done manually and automatically. Review Source Response from Price2Spy January 25, 2023 Hello Manuel, Thank you for such a detailed review! We will definitely take your comments into consideration and try to further improve. Chris H. Marketing Director Printing Used the software for: 6-12 months ### "The software every ecommerce and marketing manager needs" August 21, 2019 5.0 We have had a great experience with P2S. I initially set out to evaluate the top three products and then choose the most suitable. Right from that initial trial, the experience we have had with P2S has been excellent, from the features the platform provides all the way through to the help and advice from the support team. You really feel like you have a genuine person to go to about anything in relation to the platform. Setting up the products in the system was even assisted by the P2S team, we simply gave them the products we wanted to compare to our competitors along with our competitors URL's and they helped set them all up. Pros The cost is so competitive for what you get in comparison to other price comparison sites. The functionality and features. Linking to Woocommerce and others. Cons The only thing I would say is that the interface could be modernised a bit to use a more up to date look. But to be honest it does not affect the functionality so it's not really important anyway. Reason for choosing Price2Spy Features, Price. Review Source Response from Price2Spy September 9, 2019 Thank you very much for your kind words, Chris! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy. Dave H. Founder & Director Used the software for: 1-2 years ### "Exceptional Software, Even Better Support" May 22, 2018 5.0 Pros Pros - Automatically checks pricing as regular as you need it - Repricing reports very easy to use - Links to Magento store for fully integrated solution - Price2Spy staff go well above and beyond to help - Timeline view is invaluable to see which store dropped a price first Cons There are a few features that would make it better (fully automated repricing, more filtering of large product sets) but the team are implementing new features regularly. Review Source Response from Price2Spy February 20, 2019 Thank you very much for your kind words, Dave! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you. NL Ngian L. Owner Retail Used the software for: Less than 6 months ### "It helped us with our business goals " March 23, 2023 5.0 Price2Spy helped our business by helping us stay competitive, save time, and increase profitability by providing valuable insights into competitors' pricing strategies and automating pricing processes. Pros Overall, Price2Spy is a powerful and effective tool for our businesses that is looking to stay competitive in today's fast-paced e-commerce landscape. Cons Starting up a project may require some time and troubleshooting to ensure everything is set up properly, which is typical for any project. However, once the initial setup is complete, the majority of the processes can be automated. Review Source Response from Price2Spy May 26, 2023 Hi Ngian, I'm Marijana, a Digital Marketing Specialist at Price2Spy. Thank you for sharing your experience and for the great review. We are happy to be helping you reach your business goals by automating your pricing processes. Price2Spy will keep working on increasing your profitability! ES Emily S. Commercial Manager Food & Beverages Used the software for: 6-12 months ### "Such a time saver" May 25, 2021 5.0 Very positive. The software is user-friendly, easy to navigate and the support team are fantastic. This software saves so much time for my team and can pretty much look after itself once the URL's have been loaded and reports automated. Pros We spent a lot of time researching and testing pricing software. Price2Spy answered all of our needs and gave us even more. We have a number of automated reports which are sent around to the team on a daily basis. At the touch of a button we can look back at historic pricing and be notified of any pricing which may be of concern. It is an incredibly easy piece of software to navigate and update. They also benefit for a very attentive support team who are always on hand to answer questions of help explain things. Cons I struggle to understand how to use some of the reports. However, I have other members of my team who have really got to grips with the software and all of the different reporting options. Reason for choosing Price2Spy It covered all of the requirements we had. Review Source Response from Price2Spy May 28, 2021 Thanks for the great review, Emily! It really means a lot to us and lets us know that we are on the right track! We will continue providing our services to awesome customers like you! :) MI Matteo I. Pricing Manager Food & Beverages Used the software for: 2+ years ### "The unbeatable price control software" May 2, 2022 5.0 With this software we have been able to optimize the positioning of each category in our assortments, we are able to identify every change in the prices of our competitors with maximum speed and certainty. Pros With all the countless reports available in the software, you can perfectly analyze the pricing of your company. The costumer service is of high level always available and fast in solving any problem. Cons There is nothing I would not recommend about this product. Review Source Response from Price2Spy January 25, 2023 Hello Matteo, Great to hear that you're satisfied with Price2Spy. Please let us know in case you face any issues. AG Andrea G. Owner Sports Used the software for: 2+ years ### "very good" February 14, 2023 5.0 Pros Very easy to use, every time a competitor is changing the price, you will receive a email alert!Customer service is very helpful Cons Interface is not really fast, but I use email alerts more then anything else. Review Source Response from Price2Spy May 26, 2023 Hi Andrea, Thanks for a great review. Happy to hear our email alerts feature is so beneficial to your business! Price2Spy is constantly updating its features and functionality, therefore, feel free to reach out to your account manager with suggestions our team will consider. AN Anthony N. Retail Operations Retail Used the software for: 2+ years ### "A great price comparison tool" April 15, 2020 5.0 Great and fast-acting customer service, which is very much appreciated! This really gives it the most human touch out of all the price comparison tools available on the market! Pros The ease of use, the features and reporting tools are just great to work with. It sends daily updates via mail, so you can immediately see which competitors changed their prices. Cons Using long search strings to create a pricing report based on search results. Best thing to do is to create a pricing report based on the categories. Review Source Response from Price2Spy April 22, 2020 Thank you very much for your kind words, Anthony! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you. AY Anita Y. Marketing Assistant Used the software for: 1-2 years ### "I've had great experience with the platform. The support has always been great" September 25, 2017 5.0 Pros The whole idea of it and the reporting opportunities are what I like the most. For us, it's very important that our dealers do not dump the prices but it's hard to keep track without a software like this Cons There could be better options about receiving price alerts as for example only certain emails to receive the alerts for a certain currency but I cannot say that the lack of this is something I like the least Review Source Response from Price2Spy September 27, 2017 Thank you, Anita for your kind words! :-) Your feedback is very much appreciated by Price2Spy team. We will continue doing our best to offer you the best service and support. NS Noel S. Managing Director Music Used the software for: 1-2 years ### "Versatile product" September 9, 2019 5.0 We use Price2Spy to monitor the pricing of our products in the marketplace We can do this easily, and the customer support is always there if we need them. Pros The product is intuitive and easy to use Cons No real negatives. Quite happy with it the product Review Source Response from Price2Spy September 10, 2019 Thank you very much for your kind words, Noel! We really do appreciate it and we will do our best to continue our high standard of service delivery! LO Leah O. Product & Pricing Developer Automotive Used the software for: 1-2 years ### "Excellent Customer Service and Program" September 16, 2020 5.0 I love the team that works at Price2Spy. Everyone who I have dealt with has been on the pulse with quick responses to our Company's needs. Very delightful to work with as communication excels and helpful with tips to the best running of our business. Pros Great that it holds the history of the competitors prices in a graph and can see when prices changed. Cons Would be excellent if we could upload our own spreadsheets into the system to simplify the process. Review Source Response from Price2Spy September 17, 2020 Thank you so much for your kind words, Leah! We appreciate it a lot and we will do our best to keep delivering the service you need! Please note that the 'Upload functionality' will be released soon, hopefully by the end of October. Stay tuned! DH Dany H. Ecommerce and Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Easy to use, Great service, Fast overview" August 27, 2019 4.0 Very comfortable and very good value for money ratio. Pros You can get a fast overview on your market position. You can easily change, delete and add URLs to track. If you exceed the limit of your subcription you get an information and are not fined immediately. Enquiries and help are very fast and competent. Cons That their youtube ad is very long. The visual appearence of the interface. (colors) Review Source Response from Price2Spy September 9, 2019 Thank you very much for your kind words, Dany! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you. PB Petr B. Senior PPC Specialist Marketing and Advertising Used the software for: Less than 6 months ### "A useful tool for tracking prices" January 10, 2021 5.0 It is an excellent tool at a good price. It allows you to monitor price changes on a daily basis and sends alerts if it detects a change. Pros The tool is very easy to use, the interface of the tool is clear. The reports are clear and understandable. It is possible to see price changes in the graph and the tool also sends regular notifications if the price of a competitor changes. The support of the tool is great and very helpful. Cons Everything works as it should. For some websites, we initially had trouble tracking prices, but support helped us resolve everything. Review Source Response from Price2Spy January 25, 2021 Thank you very much for your kind words, Petr! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy! SW Stephanie W. Marketing Manager Wine and Spirits Used the software for: 1-2 years ### "Review" October 9, 2019 4.0 Pros It's easy to use, quickly understandable and with an integrated chat to the support team Cons The manual effort it takes, to retrieve the competitors' urls. I work in an industry, where the competitors urls change at least once a year, and not all at the same time, due to vintage-change of the wines we sell. Review Source Response from Price2Spy October 11, 2019 Thank you very much for your kind words, Stephanie! We will do our best to keep delivering the service you need. Please do not hesitate to contact us if you have any inconvenience, we will be happy to assist you. VV Valentine V. Head of Brands Consumer Goods Used the software for: Less than 6 months ### "INCREDIBLE SOFTWARE" November 15, 2019 5.0 Incredible consumer service, the free trial was quickly setup and customized to truly show me how the software could answer my specific needs. The team has been so incredibly helpful and supportive throughout the entire process. Pros This software saves 10 hours from my usual week workload by automating price checks providing all competitive information needed in real time! Cons Nothing so far! Everything is great. Reason for choosing Price2Spy For all the benefits stated above: 10/10 on everything: software, service, price! Review Source Response from Price2Spy November 18, 2019 Many thanks for your feedback, Valentine! We really do appreciate it and we will definitely continue doing our best in helping you out benefit most from using our services! SH Shani H. Business Analyst Consumer Goods Used the software for: 1-2 years ### "Price2Spy" May 27, 2020 4.0 they are doing great job and their customer support is awesome. Very nice to work with them! Pros customer support is great and price is fair Cons the tool is sometimes slow and get stuck when there is many data Review Source Response from Price2Spy June 29, 2020 Many thanks for your feedback, Shani! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you. SP Sebastian P. CEO Computer Hardware Used the software for: 1-2 years ### "Great software, even better service." August 30, 2019 5.0 Pros It's easy to use and support is very helpful, even proactively reach out to give tips based on your account. Cons Style is a bit old-fashioned but that doens't have to be a bad thing. Review Source Response from Price2Spy September 9, 2019 Many thanks for your feedback, Sebastian! We really do appreciate it and we will definitely continue doing our best in helping you out benefit most from using our services! JH John H. Managing Director Automotive Used the software for: 1-2 years ### "Such A Time Saver" August 28, 2019 5.0 This piece of software saves us countless hours a week checking competitor pricing. Pros I really like the notifications and the ability to get a customised report every day Cons The menu system could do with a slight update. Review Source Response from Price2Spy September 9, 2019 Thank you so much for the positive review, John! We will do our best to keep delivering the service you need! Similar Products Featured