--- title: "Galileo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Galileo the right Remote Monitoring and Management solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/154050/Galileo-IPM-Suite/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Galileo 4.8 (36) [View alternatives](https://www.capterra.com/p/154050/Galileo-IPM-Suite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Galileo Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews EG Eric G Manager of UNIX ServersInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “The vendor has deep experience and a strong reputation with SAN storage and IBM iSeries and AIX server workloads. Both the internally-developed and open-source-based tools that comprise the Galileo suite come with customizations that provide excellent support for these environments, which many other monitoring vendors struggle to do at all, much less do correctly.“ April 3, 2026 MH Mario H Linux Systems EngineerRetail, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Sometimes the assets seen duplicated due to an internal processes but nothing that cannot be fixed by Galileo's support team.“ March 30, 2026 CO Chioma O Junior Project ManagerMedical Practice, 51 - 200 employeesUsed the software for: 6-12 months. “Its clean, intuitive, and visually appealing UI makes navigating the platform and accessing important information a smooth experience.“ September 1, 2026 PM Pranjal M Key Account ManagerInsurance, 201 - 500 employeesUsed the software for: Less than 6 months. “Pricing is also one of the concerns.“ January 29, 2025 MH Mario H Linux Systems EngineerRetail, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I want to share this platform has ease of use and ease of install/upgrade agents for Linux servers. And give us the power of resolve health issues based on alerts that comes to us.“ March 30, 2026 EG Eric G Manager of UNIX ServersInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “In the end it's a great product at a good price and worth investing the time in, but don't expect it to achieve its full potential by just slapping it in place with default options.“ April 3, 2026 ## Showing most helpful reviews Showing 1-25 of 36 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Data Engineer Used the software for: 1-3 years ### "Useful for Infrastructure Monitoring with Some API Limitations" October 16, 2026 4.0 Overall, my experience with Galileo has been good. I mostly use it for AIX infrastructure monitoring, especially for fetching LPAR and frame metadata and performance metrics. The tool provides useful infrastructure information, and the API functionality helps us collect data for our monitoring requirements. However, I have faced some issues where the data available in Galileo does not match what we get through the APIs, or certain metrics are not returned at all. Apart from these issues, Galileo has been useful for our infrastructure monitoring needs. Pros Galileo is a good tool for monitoring AIX infrastructure. I mainly use it to check LPAR and frame details, along with infrastructure metadata and performance metrics. It provides useful information about resource utilization and helps in understanding infrastructure performance. Another thing I like is that we can fetch metadata and metrics through APIs, which is helpful when we need to use the data in other monitoring tools or dashboards. Cons One issue I have noticed while working with Galileo is that sometimes the metrics available in the UI are not returned through the API. In some cases, the API returns different values for the same metrics. This becomes a challenge when we need to fetch AIX infrastructure data and use it in other monitoring tools. Also, finding the right API endpoints and understanding the available metrics can sometimes take extra effort. I feel these areas could be improved. Review Source R Reviewer Junior Project Manager Used the software for: Less than 1 year ### "A reliable platform for keeping infrastructure projects on tracking" September 7, 2026 5.0 Galileo makes it easier to monitor infrastructure, manage assets, receive timely alerts, and keep projects on track, while providing responsive customer support and good value for money. Its clean, intuitive, and visually appealing UI makes navigating the platform and accessing important information a smooth experience. Pros As a junior project manager, I find galileo valuable for keeping track of infrastructure performance and getting a clear view of assets across different environments. The monitoring and alert notifications are particularly useful because they help us identify potential issues early and coordinate with the right teams before they become bigger problems. It is relatively easy to use, and the customer support team has been responsive and helpful whenever we need assistance. Considering the range of monitoring, asset management, reporting, and alerting capabilities it provides, I feel Galileo offers good value for money. I also really like the UI interface because it is clean, wellorganized, and visually appealing, making it easy to navigate the platform and quickly find the information I need Cons The wide range of features can feel a little overwhelming at first and may take some time to get familiar with. Regardless, the good outweighs this, it does the work really good Review Source R Reviewer Data Analytics Used the software for: 3-5 years ### "My thoughts" April 15, 2026 5.0 Pros The UI is simple to use. I am able to nagivate around fairly easy and always know where everything is located Cons I wish there was more options for drill downs. I want to be able to make some custom reports without having to ask for help from support. Review Source R Reviewer Senior Customer Success Manager Used the software for: 3-5 years ### "Galileo User" April 14, 2026 5.0 I have enjoyed using the product. Pros How it allows me to predict when a client will need to expand their CPU, Disk or Memory. Cons Nothing. Review Source Pankaj T. Specialist Used the software for: Less than 1 year ### "Powerful Tool for IT performance management " April 7, 2026 4.0 My overall experience with Galileo has been postive. It provides strong monitoring capabilities and centralized visibility which makes managing things easier . It does offer useful insights and helps quickly identify issue Pros What i like most about Galileo is its ability to brings everything in one place . It brings all perfomance data into one centralized platform . It simplifies monitering by offering real time insights. Cons The major downsides for me would be the the dashboard and customization options as they can feel overwhelming initially Review Source R Reviewer Manager of UNIX Servers Used the software for: Less than 1 year ### "Galileo Monitoring is a lot to take on (but mostly in a good way)!" April 6, 2026 4.0 Galileo has been a lot more challenging for us to implement than we anticipated. Demonstrations showed off the value of the Galileo Suite, and we remain invested in it as a significant improvement over the collection of disparate monitoring tools we used to have, but getting it set up the way we want has been taking longer than expected. The implementation services provided by the vendor have been good, but it's required a delicate balance of how much we have them do for us, vs. how much we try to take on ourselves so that we get the knowledge transfer needed to move forward in the future on our own. After several months, we still feel like we're learning. In the end it's a great product at a good price and worth investing the time in, but don't expect it to achieve its full potential by just slapping it in place with default options. Plan some time to do it right, and you'll be rewarded. Pros The vendor has deep experience and a strong reputation with SAN storage and IBM iSeries and AIX server workloads. Both the internally-developed and open-source-based tools that comprise the Galileo suite come with customizations that provide excellent support for these environments, which many other monitoring vendors struggle to do at all, much less do correctly. Meanwhile, support for more common platforms like Windows and Linux remains strong, meaning Galileo is an excellent platform for consolidating many other disparate monitoring platforms without sacrificing the capabilities found in more "native" monitoring solutions. Cons There's a fairly steep learning curve, especially with the Active Monitoring product based on Zabbix. Most monitoring products have a well-known approach, setting up individual hosts and associated services, and defining simple alerting thresholds for each service. With Galileo, there's considerably more flexibility to define trigger actions based on complex rules. On the plus side this allows for useful customizations other tools don't, but it also means even the most basic implementations need to adapt to this more complex methodology, writing rules rather than just setting simple thresholds, and learning to account for event handling for every threshold transition, both up and down. Host templates provided out of the box are expansive, and should be approached carefully to avoid being overwhelmed by alerting early in implementation; a "build up what you need" rather than "pare down from the defaults" approach may be helpful to contain alerting sprawl. Review Source R Reviewer Linux Systems Engineer Used the software for: 1-3 years ### "Great performance monitoring infrastructure platform for Linux servers" March 31, 2026 5.0 This three 3 years that I've been working at Carhartt have been a great pleasure using Galileo as a daily working tool because we can trust and rely on the complete performance monitoring of the Linux servers. Pros This is a great monitoring platform what allow us to have observability of our servers' health and asset management. I want to share this platform has ease of use and ease of install/upgrade agents for Linux servers. And give us the power of resolve health issues based on alerts that comes to us. Cons Sometimes the assets seen duplicated due to an internal processes but nothing that cannot be fixed by Galileo's support team. Review Source Meshv P. Salesforce Developer Used the software for: I used a free trial ### "A Powerful Infrastructure Monitoring Platform with Deep Analytics " March 16, 2026 4.0 Overall, it was good with Galileo Suite. As it is powerful solution for organization that really need deep monitoring into their IT systems and detect some performance issues, optimizing infrastructure usage. Pros Galileo gives excellent visibility for complex infrastructure and helps to monitor servers, applications and cloud resources in one place. I really like about real time monitoring and some analytics features, which help to find performance issues and plan future infrastructure capacity. Cons The platform can take some time to learn as new users, mostly for teams that are totally new into enterprise infrastructure tools. Review Source R Reviewer Data product manager Used the software for: 3-5 years ### "Data Product Manager. " March 13, 2026 5.0 I love the easy to read graphs that allow a quick visual on the health of a system. This has helped with identifying root cause of issue. Pros As a semi-technical user it is great that I can quickly identify potential issues and share with the technical team to get resolutions. The ability to go back in time to find hints of when an issue may have started before it reached a critical level is a big help in isolating cause of issue. Cons No drill down ability. If I could see what pid was building a large data set or taking a lot of memory. I would love to automated alerts for potential issues. Review Source R Reviewer Director, Consumption Services Used the software for: 3-5 years ### "Data Visibility to drive Cost Optimization" December 3, 2025 5.0 I have worked with Galileo since 2020. The team behind the product is extraordinarily smart on IT infrastructure and what it takes to monitor and measure performance, capacity, and utilization. Very smart, customer-focused engineering teams make deploying and supporting Galileo low risk and cost effective Pros It is built by a company that built the product to support its consulting business. It is focused on the collecting the essential data to provide critical data visibility to support rapid root cause analysis and resolution and provide capacity, performance and utilization data key to eliminate IT overspend and increasing asset utilization. Cons There is nothing not to like about Galileo! Galileo is a robust, highly available product for enterprise Observability and Telemetry. Licensing is cost effective and easy to understand and scale across the enterprise Review Source R Reviewer Engineer II Used the software for: 1-3 years ### "Ease of use" October 23, 2024 5.0 Easy to install and upgrade. Easy to set up worksheets in GUI Pros Ease of use. Able to see all systems within 1 location on GUI Cons I see no Cons for this product. It is a great product and Bob is a wonderful trainer Review Source R Reviewer Egineering Supervisor Used the software for: 1-3 years ### "Review" July 13, 2020 5.0 Really well, support rocks Pros Overall Views into our Datacenter, supports many OS Cons Always having to resync Azure Vms and send in emails to correct duplicate issues Review Source Helder G. Manager Used the software for: 1-3 years ### "Great Monitoring Tool!" March 28, 2025 4.0 It’s a powerful tool, but it takes time to get used to. Perfect for teams who need detailed insights but may require some patience to navigate. Pros I really liked how Galileo gives a clear view of everything happening in your systems. Cons The many features they offer might feel overwhelming. Review Source SS Shivam S. IT Consultant Used the software for: I used a free trial ### "Fast Problem-Solving with Galileo" February 17, 2025 5.0 It helps you see your devices and their health easily. The 3D views make finding problems quick. It helps fix issues fast. It’s useful, but can take time to learn. Pros It shows all your device health in one place. The 3D views make finding problems easy. It helps fix issues quickly and keeps things working well. Cons The setup at the beginning may be hard for some. Review Source Pranjal M. Key Account Manager Used the software for: Less than 1 year ### "Proactive IT Capacity & Performance Management" January 30, 2025 5.0 Overall experience has been positive as it provides powerful tools for IT capacity and performance management. Its data visualization and predictive analytics capabilities have been instrumental in identifying usage trends and planning future infrastructure needs. Pros The predictive analytics it provides in order to predict IT usage trends, forecast future trends and prevent capacity bottlenecks. Also, provides access to extensive historical data, enabling users to identify long-term trends and make data-backed decisions. Cons There are occasional data sync delays. Also learning curve is steep and require significant time and training to master. Pricing is also one of the concerns. Review Source R Reviewer Analyst Used the software for: Less than 1 year ### "Best monitoring tool" November 13, 2024 5.0 It's great. Galileo intuitive and easy to implement! Those qualities are definitely standout features that make it appealing to users, especially when it comes to complex systems like natural gas infrastructure. The user-friendly interface and ease of navigation are crucial for engineers and decision-makers who need to quickly access data and make informed decisions without spending too much time on a steep learning curve. Being able to implement the software smoothly without disrupting existing workflows is also a major advantage, especially in industries where time and precision are critical. Pros for quick issue detection and preventing outages—those are some of the most critical aspects of managing energy systems like natural gas networks. The ability to identify potential issues early and take preventive measures can save a lot of time, reduce costs, and most importantly, improve safety. The fact that accuracy in measurement is a standout feature for you is really important, especially in industries like natural gas management, where even small discrepancies can lead to significant operational challenges. When you’re working with such precise data, you can trust your decisions and avoid costly mistakes that might arise from inaccurate readings. Cons When software is both intuitive and perfectly suited to your needs, it can make a huge difference in productivity and overall efficiency. It’s great that it’s meeting all your expectations. I love Galileo Review Source R Reviewer Lead Infrastructure Engineer Used the software for: 3-5 years ### "Galileo Review" May 20, 2024 4.0 I like the product and have been using it for several years, back to about 2016. It has a ton of real time data and can help you manage your enterprise better. It just takes time to learn how to use. Pros Real time data helps us troubleshoot with current data. Its ability to work with all of our storage device types makes integration easy. Its reporting trends helps us be proactive with our storage capacity planning. Cons It sometimes takes a while to figure out how to find what you are looking for. This is good and bad. Its all there, its just a matter of finding out where to look for what you need. It takes time to dig around and figure out how it works. Review Source R Reviewer Analyst / Programmer Used the software for: 3-5 years ### "A great tool with capabilities far beyond our ability to understand and exploit them" October 19, 2023 5.0 Overall, Galileo has been very useful to us, relatively easy to use at the basic level at which we use it, and the vendor support has been outstanding. Pros Great vendor support - very knowledgeable and extremely willing to explain and assist.Great graphing and charting; flexible enough to do almost anything if you take the time to learn how. It did not take us long to activate the features which we needed most, and it has been very reliable and robust, requiring very little maintenance. Cons It is frustrating that for real-time monitoring, very few metrics are available for which we can view current data which would help with problem diagnosis like a performance problem. (many exist which are of little use to us) . Compared to non-realtime data, almost nothing important is immediately available. We should be able to choose which metrics to collect in order to trade off usefulness (to us) against collection time.It is perceived that to make use of any more functionality would require a large investment of time. We are probably doing it wrong, but we find it very hard to add new systems and configure them into our existing notifications - we have to do them one by one and feature by feature rather than being able to add a list of hosts to an existing object or capability.All systems send data to the cloud at the same time and that can result in some performance issues.We would like to be able to send alerts to distribution lists defined and controlled at our site so that the Galileo configuration does not have to change (e.g. the on-call paging), but with the monitoring hosted at AWS, email alerts take so many hops in AWS to our site and back out to MS365 ( hosted elsewhere) and through those mail hosts, that email alerts are rejected by cloud mail servers (over which we have no control) because they have been forwarded too many times ; we cannot leverage our on-site DLs and have to manually update the addresses in the Galileo GUI, which is tedious Review Source R Reviewer CTO Used the software for: 3-5 years ### "Early Adopter of Galileo, Troy University" October 20, 2023 5.0 Pros As early adopters of the Galileo Suite, Troy University has significantly benefited from its robust IT infrastructure monitoring capabilities. The tool's predictive analytics and custom dashboards have been instrumental in proactively identifying system performance issues, preventing potential downtime. Its secure, agentless architecture and insightful exploratory analytics have streamlined our IT operations, enhancing efficiency and reliability across our campus networks. Cons Exceptionally pleased with the tool, no complaints. Review Source R Reviewer SAN Admin Used the software for: 3-5 years ### "From a SAN Admin Perspective" March 6, 2023 5.0 Galileo has found bottle necks in our network environment and help resolve issues with our customers by the numerus and excellent charts provided by Galileo. Pros I like that I can see from end to end via storage arrays to core switch's, to the hosts. I also like that Galileo can see into multiple vendors and provide the detailed data with very fast response time. Cons Not FED ramped. We were not able to leverage galileo in the federal cloud as a service. Review Source EW Earl W. Systems Engineer Used the software for: 3-5 years ### "A product that works as expected for Monitoring" October 20, 2023 5.0 Exceptional we use daily exec reporting to identify potential issues Pros It monitors a variety of OSes and is comprehensive with details and summary Cons I have no dislikes at all - products just work Review Source R Reviewer Unix Hosting Services Team Leader Used the software for: 3-5 years ### "Galileo Review" March 6, 2023 5.0 My experience with Galileo has been fantastic. I don't recall ever having an issue with usage and availability. Pros The few times I needed assistance from support it was a good experience allowing private one on one time with support to work thru the issue to resolution.Having the history of the data available has been extremely beneficial. Cons There are other features that I haven't tapped into yet such as reporting aspects or customized reports which I am unsure how to get started and what is offered.A heatmap is a feature that I would like to see implemented. Review Source R Reviewer Technical Program Director Used the software for: 3-5 years ### "Galileo Review 10-26-23" November 1, 2023 5.0 I was the initial PM on the Galileo POC. Working with \[sensitive content hidden\] and others at Galileo has been great from the start. I've been in the IT infrastructure filed for 35+ years and they aren't a typical technology company. They are just as engaged post sale as pre-sale. Once purchased and deployed we had numerous Galileo led technical sessions on how to get the most out of the product. When we need a report Galileo showed us where we could gather the info or they created and customized a report just for us. We find their pricing very reasonable and we've not seen any large increases in license fees since we purchased. We're currently looking into a Galileo site license to expand our trouble shooting, capacity planning, reporting and governance capablilties. Pros Galileo provides our company numerous benefits. We have the Galileo AIX agents installed on all of our AIX machines. We use Galileo to do real-time troubleshooting, performance management and reporting. The tool is also used by our governance teams to ensure our service provider is meeting our SLA and KPIs. Our service provider uses Galileo to gather data they can't get from the native in house tools. Reporting on the environment is critical in my role and the Galileo staff has been more than willing to create and customize reports for myself and numerous other areas. Cons I have no real cons related to the Galileo product. Review Source R Reviewer Manager, Compute and Storage Used the software for: 3-5 years ### "Galileo review" March 15, 2023 5.0 I am able to review performance information and use it to troubleshoot issues. i like that the data remains in Galileo for as long as it's collected and you can revert back to old data for comparison. Pros I like that Galileo supports multiple platforms, including cloud. I use it for problem determination, scoping growth, troubleshooting, report generation. I have it installed on my IBM iSeries partitions as well as my AIX/VIO/Linux machines as well. Cons If anything, I think there should be a centralized page describing what each feature of Galileo does- Explorer, Cloud Compass, Observatory, etc. For users that are new to the product, understanding what each of these can show you is important. Review Source R Reviewer Sr. Unix Systems Administrator Used the software for: 3-5 years ### "Galileo User Review" October 28, 2020 5.0 We've used this to determine the impacts of application upgrades and for troubleshooting issues. We've also been able to identify anomalies and get them resolved before they became larger issues. Pros It's comprehensive - it captures things many competing products don't. It's fairly intuitive once you've started using it a bit. Cons Due to the vast functionality available, it can be tricky to find/configure things exactly the way you want. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.