# 24sessions Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 24sessions Software - reviews, pricing plans, popular comparisons to other Meeting products and more.

Source: https://www.capterra.com/p/154056/24sessions

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# 

 24sessions Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

24sessions

## What is 24sessions?

Create video calls with customers that comply with your workflows, security requirements and customer journeys. 24sessions is an enterprise-grade solution that is configurable and customisable to your brand. | Customers book meetings or start instant video calls on your site without downloads. We offer meeting types, value-based routing, screen sharing, co-browsing and conversational intelligence so your agents have frictionless calls with customers, and get recordings and reviews afterwards.

## What is 24sessions used for?

[Meeting](https://www.capterra.com/meeting-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

2%

Starting price

€50

Flat Rate, Per Month

Free trial  
available

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Do you work for 24sessions?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://24sessions.com&name=24sessions)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 24sessions

4.6 (43)

VS.

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

€50

Flat Rate, Per Month

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (43)

Ease Of Use

4.6 (10,908)

Value For Money

4.5 (37)

Value For Money

4.5 (6,658)

Customer Service

4.6 (36)

Customer Service

4.4 (6,409)

## 24sessions alternatives

Highest Rated

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

[4.5 (12,075)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176572/Google-Hangouts/)

[View all alternatives](https://www.capterra.com/p/154056/24sessions/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Action Item Tracking

Track the status of discussed/agreed tasks

Agenda Management

Access event or meeting agenda online

Attendee Management

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Live Chat

Ability to chat online in real time

Minutes Management

Keep an official record of all meeting discussions, including decisions made, actions assigned, deadlines set, etc.

Recording

Record live video calls to play later

24sessions 10 features

Track the status of discussed/agreed tasks

Access event or meeting agenda online

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Ability to chat online in real time

Keep an official record of all meeting discussions, including decisions made, actions assigned, deadlines set, etc.

Record live video calls to play later

Plan availability and assign specific time slots for tasks and resources

Digitally share screen view with others

Presenter can see and hear participants and vice versa.

Connect with meeting participants remotely over video

Features

4.4 (43)

4.4

Based on 43 reviews

## Pricing

Value for money

4.5 (37)

Free Trial

Basic

€50.00

Flat Rate,Per Month

Value for money

4.5 (37)

4.5

Based on 37 reviews

## Support, customer service and training options

Customer Service

4.6 (36)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (36)

4.6

Based on 36 reviews

## User reviews

Overall rating

4.6

Based on 43 reviews

Filter by rating

5(29)

4(11)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

M Hammad B.

Owner, Designer

Information Technology and Services

### "Better then Zoom for Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2022

Pros

More professional and easier to use by both the teams and clients

Cons

nothing so far, I think it just need some more integrations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BL

Bryan L.

founder

Computer & Network Security

### "Looks good, have logging in problems"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 23, 2021

Pros

Had a great time using the software and learning about it

Cons

Unable to login with credentials. Support is unhelpful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AE

Ahmed E.

Planning Engineer

Mechanical or Industrial Engineering

### "Great professinal video chat solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2021

Pros

It is a great competitive and professional video conferencing solution and every thing is scheduled in an easy way. Also, you can record the chat and make reports about every meeting you had made.

Cons

I suggest that you can provide this solution with Arabic language to spread using this solution in Arabic countries in a wide range.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Razvan G.

Founder & CEO

Marketing and Advertising

### "Very user friendly, but a little buggy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 17, 2019

Pros

The interface and ease of use. Has all the features I needed.

Cons

Some bugs that I reported didn't get fixed and made clients miss calls.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Personalization Consultant

Information Technology and Services

### "Could have been a good product for many people but they chose to focus on the few"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

December 10, 2019

Good at the beginning and less over time. It also could get buggy at times and we would have to switch to alternative products like Zoom - not ideal when you are on a sales call and this happens.

Pros

\- It was a good software but started to become not so great for small users as they shifted their focus. - I liked how they recorded meetings though so you could come back and refer to them in the future. - They also did little things like adding some decor and changing the test-music around Christmas etc.

Cons

I actually listened to their CEO talk at a sales-focused event and his whole talk was basically about how they decided to focus on a couple of really big clients and nevermind the rest which I understand from a business perspective - it makes sense and hey, you do whatever works for you - but it also means if you happen to be small and a user of 24sessions, don't expect any new features or focus aimed at you, they have moved on.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Business Development

Information Technology and Services

### "Conferencing made simple"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 17, 2019

Pros

With 24 sessions I had quite a few demo's with potential customers. No need for downloading any client and it works flexible.

Cons

When I was using it I missed the functionality for hosting a webinar.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EO

Eveline O.

Research Director

Writing and Editing

### "Finally something useful and easy to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 26, 2019

Connecting as an analyst with vendors and enterprise clients is the biggest part of our work. I need the meetings to start on time and I don't have time to try out whatever.. until it works. 24Sessions is excellent and allows me to be customer focused right away from the start.

Pros

Very easy. I meeting can start on time, I have a connection to the person and we can focus on our tasks. Absolutely awesome.

Cons

In my time using it I could not find anything I least liked.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Joe G.

VP of Marketing & International Business Development

Financial Services

### "Affordable & feauture-rich meeting software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 26, 2019

I combine appointment setting software with a video meeting platform that's device agnostic — the person I want to talk to doesn't have to have a Mac, iPhone, What'sApp, Gmail, etc.

Pros

It's a lot cheaper than more well known options, like Zoom. It does what Calendly does, but sets up a video conference with my prospect too.

Cons

Setting up my calendar is a little clunky.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Nicolet G.

Eigenaar

E-Learning

### "Easy to use video conference software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 18, 2018

Pros

It is effortless to set up, without watching any tutorials, I schedule several appointments. I must say, I don't use the calendar feature, I invite people from the dashboard. The UI is excellent; clients are very positive about the overall​ experience, the instructional emails are apparent, branded with our company's logo and color scheme. Video quality is one of the best I have experienced with no lag at all. ​

Cons

For screen sharing, it is necessary to use a chrome extension. Both video recording and screen sharing are not available in Safari, ​but ultimately, that's not a deal breaker.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Nyla S.

Owner/Designer

Marketing and Advertising

### "Good. Not great, but good."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 13, 2018

I'm able to video conference with clients, so that's helpful. But it's caused too much frustration for me to rate it super-highly. In spite of that, I will continue using it and hope that improvements will come in the future.

Pros

It's really quite a nice solution to my problem of finding a common platform to use for video calls or international voice calls. I appreciate the cobranded links, the fact I can record meetings, and they have quite a few other features (that are nice, but not useful for me).

Cons

The biggest negative is that I haven't had a call yet where there wasn't some sort of connectivity issue or confusion by the client. Granted, I'm fairly new to the platform so I haven't had a ton of calls, but thus far, the odds are not in my favor. Then, the minor(ish) things: 1) It doesn't sync with iOS Calendar, so I have to update my 24 sessions availability calendar manually. It's really not efficient to try and remember to log in to their website to block off my calendar whenever I add something new to my normal calendar (which is multiple times daily). 2) Once, when trying to resolve connectivity issues mid-call, I closed the page, thinking I could simply re-start the call by entering the meeting again. No dice. There was no way to restart it, so I had to go through the entire process of setting up a new meeting for a future time, inviting the attendee, having them wait for the email to find the new link, etc. Unfortunately, they were too frustrated with the process to continue using the video conference, so we used phone instead. Chalk it up to a learning curve, maybe... but it all felt really unintuitive at the time, and left me with a frustrated client, so neither of us were happy after that experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2019

Hey Nyla, thanks for your review! Sorry to hear not everything is going as smooth as possible. Connectivity issues can be linked to a lot of things, for example bad internet on your or the guests side. Closing the page during the meeting shouldn't close the meeting, only if you hit the red button. This closes the meeting completely. To solve this we've added a refresh button next to the Red Button. This will refresh the page, and might solve some connection issues. Regarding the IOS Calendar, it's correct that this is not possible yet. We sync with Google Calendar, Outlook and Office365 for now.

[View all Reviews](https://www.capterra.com/p/154056/24sessions/reviews/)

Popular comparisons

[Microsoft Teams vs 24sessions](https://www.capterra.com/compare/154056-168668/24sessions-vs-Microsoft-Teams)

[Zoom Workplace vs 24sessions](https://www.capterra.com/compare/144037-154056/Zoom-Video-Conferencing-vs-24sessions) 

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