Crowdio

Crowdio

1 / 5 3 reviews

Who Uses This Software?

Mid-size and Enterprise; High-margin, High-complexity products (optional); More then 5000 visits monthly; E-Commerce, Insurance, Automobile, Travel and Hospitality, Real Estate; Software;


Average Ratings

3 Reviews
  • 1 / 5
    Overall
  • 1 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/one-time/user
  • Pricing Details
    The client decides on the price per chat/lead for ext. agents
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Crowdio
  • crowdio.com/
  • Founded 2013
  • Denmark

About Crowdio

Global crowdsourced live chat platform. We use the power of the crowd to staff your website with skilled agents, so you get more leads and happier customers. Crowdio offers a fully customisable widget, an option to analyse/extract data, a lead form feature, availability on IOS/Android and many more. We also provide a 24/7 website coverage through our certified freelance agents, who live in different parts of the world and are ready to serve your customers the best way possible.


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Crowdio Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

Crowdio Reviews

Fix the problem!!

Nov 08, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I've been trying to pass the tests you have here but it always tells me that my answers are wrong.. I watched the videos, studied the material and the answers were right but the system keeps saying I'm wrong!!!

Vendor Response

by Crowdio on November 14, 2016

Hello Katherine, we have checked the system several times and everything seems to be working fine. Could you please turn to our support team and they will help you the problem. Thank you!

Fix the problem people

Oct 16, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I do these spelling test spelling basic words that I know I'm spelling correctly and the system just keeps saying failed 0 correct when I know they are all spelled correctly. So frustrating

Crowdio Chat Agent test is a psychological trick ---BEWARE any potential chat agent!

Sep 25, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I apply to be a chat agent; review a website and download their training material to qualify for this website work. Then I begin my test. All the questions they gave is directly about the webiste I was trying to work for; but the problem came when the answers was correct and the system said try harder --- a complete fail ! I already know; when these network techs and persons do not care, they do anything or nothing to help stop a peaceful resolution to situations that individuals like myself are trying to prevent through work needs. Then I said okay let's play this mind game and test the Crowdio system further to find out they do not know who they a contracted with. I change my answers many times and no matter what the answer is the computer states sorry try harder wrong. They are not honest in their scoring system. I knew that my first submission was correct.

Vendor Response

by Crowdio on September 29, 2016

Hello Dorothy, we are really sorry you had such an experience! After reading your comment, we checked everything and we haven't discovered any technical issue with the system. But we want to help you get through the test. Can you please reply to the last message we sent you on the 25th (directly after you have contacted us), so we can continue from there.