# brightfin Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is brightfin the right IT Asset Management solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154069/MobilityCentral/reviews --- brightfin 4.7 (36) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of brightfin Ease of use 4.4 Customer Service 4.9 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Loli W. Logistics Coordinator Legal Services Used the software for: 2+ years ### "This is the best wireless management system I've ever seen." March 14, 2018 5.0 Pros This software was obviously created by smart teams that obviously listen to their customers, and are constantly enhancing the product. Review Source Response from brightfin March 15, 2018 Thank you so much for your review! MS Matt S. Mobile Technical Support Information Technology and Services Used the software for: 2+ years ### "Mobility Central is easy to use and additional support is always available. " August 21, 2017 5.0 Benefits to the software is that you can see everything that is on the bill with the carrier without having to call the carrier. If I need to see upgrade dates, bills, phone type, phone usage, etc......I can see that all on Mobility Central and never even need to contact that carrier and wait for that information to be given to me. Everything we need is in one spot and helps move my day along so I can focus on other projects. Pros I like that we are able to tailor reports based upon different projects we may have going on. You can run reports based upon most every field that we use such as cost center and LanID. I manage a large number of users and I get many questions on a daily basis from our users about billing and inventory. Mobility Central is very easy to see all things that our users ask about such as inventory and billing. Bill reconciliation process if easy to use and can be expedited quickly. Cons It would be a great benefit to be able to see more than one user at a time. Sometimes I need to compare user bills or user information between two or more employees. Current solution to that is to open more than one instance of Mobility Central. Reconciliation process is fairly easy, however I would like to be able to more easily undo any mistakes that I have made. A simple "undo" button for the last action completed would be helpful. Review Source Response from brightfin September 21, 2017 Thank you for your review, Matt! CY Charlie Y. Used the software for: ### "have used mobility central for a few years" November 8, 2016 3.0 Overall, the software does what it is supposed to. The development is slow to catch up with some of the more current industry trends, but it is cheap. Review Source Response from brightfin November 8, 2016 Thank you for your review! DM Doug M. Used the software for: ### "Why I chose Mobility Central to support my client's reporting needs" October 24, 2016 5.0 Overview ' I am currently providing monthly mobile reporting for a client on a fee for service basis. Reporting includes summary by user: - user cost includes: total cost, LD cost, text cost, voice roaming cost, data roaming cost - user usage includes: total mins, domestic data, roaming minutes, roaming data, # text msg Reporting also includes charts and analysis of usage: - Top 20 users, billing issues, exception reporting, etc' ' Various Vendors - Canada: Telus & Bell - USA: AT&T & Tmobile The Challenge ' The challenge is to extract data from multiple carrier data sources to create one report Solution ' I was previously using another product to extract and format the data. Initially this was working fine but processing issues started to crop up in mid 2015 and I didn't consider it a cost effective solution. ' I explored Visage as an alternative in July'15, did some parallel testing in August & September and then went live in October. A very smooth transition Visage ' Excellent support from Channel Operations Manager Jamie Gran from the early testing stages to current day production ' Visage provides Multiple Environments - a 'Sandbox' has been set up for Abilita for anyone interested in testing it out - a Production environment is set-up for you once you go live - a 'Demo' environment has been set up for Abilita to use as a marketing tool to your prospects or current clients ' I like the flexibility of the product offerings Visage provides: - Pulse : free 'teaser' offering for your clients - Mobility Central Reporting: provides access to all their standard reports plus my custom report - Full Mobility Central Access: feature rich option (ie: you can provide your client with access to Mobility Central to view reports and charts if that's required - Add on Modules (I haven't used these) . Pool Recommendations Feature . Comparative Analytics Feature ' Pricing is very competitive and fits my business model well ' Ease of Use: - they extract the data each month based on the billing cycle date - I have access to a host of standard reports via the Visage portal as well as the Custom Report they set up for my client ' Carriers: - I understand visage can support data from most US carriers. Rogers from Canada is currently supported and they are in the process of mapping the data for Bell Canada Review Source Response from brightfin October 24, 2016 Thank you for the review! JL Jack L. Supply Chain Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Customer Service and Optimization Recommendations are fantastic" September 25, 2019 4.0 MobilityCentral has allowed us to properly allocate costs of wireless devices to the cost center of the employee using that device. It has also given our employees the ability to submit requests themselves instead of relying on an administrator to do it. MobilityCentral has been exceptionally adaptable to our needs as we have on-boarded several divisions of our company into this system. Pros Fantastic customer service. I am in communication with them daily and they are always responsive to questions. Another benefit is the cost savings we are realizing from their quarterly optimization recommendations. They've helped us cancel zero-usage lines that we were paying for monthly and also reassigned lines to more cost effective wireless plans. Cons Navigating the site can be confusing for employees. They tend to have questions about how to submit a request and how to pull a report. Review Source Response from brightfin October 1, 2019 Thank you for your review! AD Alyx D. Sr IT Asset Mgmt Spc Publishing Used the software for: 1-2 years ### "Mobility Central has been a great help identifying areas to save money" August 1, 2019 5.0 I like using MobilityCentral and would like to find time to really concentrate on some of the features that would be helpful to me and use it to its full potential. My contact has been amazing and responds to my questions quickly as well as regularly checking in to see if I need anything. He also informs me about new features that could be helpful. Pros I like that I can run a report letting me know how long a device has not been used so I can disconnect it. Cons It's a little hard to remember where to go for everything. I find myself looking around and choosing wrong areas for things I need to do at times. There are a lot of categories to look through. The recommendations for carrier changes don't match with the plans when I review the accounts with my reps. We have some grandfathered plans that we will stay on but when I see the recommendations I check with the reps to make sure. I don't know if things have changed with the connecting to our Active directory but in the beginning it was a complicated method which I had to rely on others to do for me. Reason for choosing brightfin When I saw the demo I knew it was the tool that would fit my needs. Review Source Response from brightfin August 2, 2019 Thank you for your review! We'll be sure to get your feedback to our product management team for consideration! CF Cale F. IT Manager Oil & Energy Used the software for: 2+ years ### "MobilityCentral Will Exceed Expectations" October 2, 2019 5.0 The experience has been great and there isn't anything I would change. Ease of use couldn't be better and the reporting features are outstanding. Pros It's easy to use and the interface is clean. You can run detailed reports on every aspect of mobility and it keeps your companies mobility footprint extremely organized. Ordering phones and new service is a breeze, as is issuing line disconnects. Cons The software works better than advertised and doesn't have any weak points. Review Source Response from brightfin October 9, 2019 Thanks for such a great recommendation! We value your feedback! VQ Victoria Q. mobility technician Entertainment Used the software for: 2+ years ### "Thank you MobilityCentral" March 28, 2019 5.0 We have had a great experience with MobilityCentral! Pros We have multiple cellular accounts and MobilityCentral gives us a detailed usage and spend breakdown for each. This information is clearly displayed on the site and easily accessible. The support team is always responsive and helpful when assistance is needed. They have helped optimize out accounts and save us money! Cons A bit overwhelming at first, but the team is more than happy to walk you through tutorials. Review Source Response from brightfin April 2, 2019 Thanks for the excellent review! RC Rick C. Director IT Security & Support Used the software for: 2+ years ### "This product keeps mobile device inventory and spend under control and manageable." March 7, 2018 5.0 With thousands of mobile devices across multiple vendors, a couple quick sorts and it is EASY to identify immediate pay back with zero data users, zero usage, overage users, plan assignment errors, obsolete inventory, etc., etc. This software pays for itself year after year. We have been using this for 8+ years now. Pros This product uncovers everything about bulling spend, plan options, data options with tons of reports and filtering options. Cons The interface is pretty dense with numbers and charts and it can be intimidating to figure out where the information you want is located. Review Source Response from brightfin March 15, 2018 Thank you so much for your review! VR Verified Reviewer IT Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great tool to help manage your mobile smartphones and control costs." March 9, 2018 4.0 Mobilty Central has saved us money by showing us where resource were not being used and where we were over extending data for internal employees. Pros You get monthly e-mail Alerts and great dashboards. The system is highly customizable and will handle most requirements. Also allows you to consolidate multiple carriers. Cons Since we don't have anyone dedicated to managing the service sometimes it takes a minute or two to remember how to change configurations. Review Source Response from brightfin March 15, 2018 Thank you so much for your review! Remember, you get unlimited training! Never hesitate to contact your CSM or support@mymobilitycentral.com for rapid responses to your questions. ES Ellas S. Systems Admin Used the software for: 1-2 years ### "After getting fully setup, being able to see all of our devices in one interface made it worthwhile." March 6, 2018 5.0 Pros Ability to pull reports across all of out providers to get a overview of spend over a range of devices. Review Source Response from brightfin March 15, 2018 Thank you so much for your review! AT Amy T. Used the software for: ### "Great Mobility Tool" September 7, 2016 5.0 We have used this tool to manage clients mobility spend for past 4 years. We have been able to save our clients up to 25% on their mobility spend and could not have done it as efficiently without Mobility Central. Reports and robust and it is quite easy to use. Customer Support has been excellent. Review Source Response from brightfin September 7, 2016 Thanks for your review! AM Allison M. Partner Consulting Wireless Used the software for: 1-2 years ### "Great product" October 28, 2016 5.0 Of course I am biased... :) Once users figure out what they can do with MobilityCentral they are very impressed! Pros summaries, drilldowns, accuracy Cons \-hard to get users to actually use it -the teams/manager login functionality is a little buggy . I've had some odd renaming of teams forcing me to lose access privilege settings. Also I have had to set up a bunch of dummy wireless users in order for managers to see their own wireless data included in their team views. As a result the tabs for all of their own data are blank. -Custom views for manager log-ons are buggy. Views for multiple months are often either blank, take forever to load or never load at all Review Source Response from brightfin November 8, 2016 Thank you for your review! MG Melissa G. Telecommunications Used the software for: 2+ years ### "Great Reporting & Billing Summaries" September 8, 2016 5.0 I use Visage on a daily basis to help monitor spending, usage and review savings opportunities. Visage gives our company visibility over all our mobile numbers making it easy to catch lines with no usage, lines with high data usage and any unforeseen peaks in spending. I can easily download or create any report I need and I especially love the monthly billing summaries and trends, which break down all monthly charges so we have control over spending. Visage also offers excellent customer service and is a great asset to our company! Pros Reports, Billing Summaries, Savings Recommendations Review Source Response from brightfin October 3, 2016 Thank you for your review! KL Ken L. SVP-Corporate Administration Insurance Used the software for: 2+ years ### "Fairly easy to setup and learn the basics. Allowed us to see all of our accounts in one place. " March 6, 2018 4.0 Reduced wireless cost from suggestions made by the software. Time savings in tracking/researching data when needed from all our accounts in one place. Pros The visibility it provides to all our lines. Lots of reports available to view different aspects of our accounts combined. Suggestions offered as to how to lower our wireless spend has allowed us to make changes to our accounts that has more than paid for our software fees. Ability to easily find/track high data users and drive usage down. When asked questions about our wireless usage/accounts an easy place to go to find the answer. Cons You cannot make changes in this software product that will pass on to the wireless vendor. If you could work in Mobility Central to manage all your wireless accounts...that would be the best. Slight delay before data is received from the wireless vendor after the bill has been generated/is available. Takes time to learn various aspects of the system. Because of that I am not using this system to its fullest capability. Review Source Response from brightfin March 15, 2018 Thank you so much for your review! We're currently testing capability to send changes made in MobilityCentral to AT&T and Verizon. MS Megan S. Director of Client Services Wireless Used the software for: 1-2 years ### "Software Review" October 20, 2016 4.0 Visage|MC has the best customer support! It is fairly easy to navigate considering the abundance of info. that is offered. Alerts and recommendations are a fantastic feature, not to mention a huge time saver. Being able to drill down to specific details without the hassle is another major time saver. The one thing that can sometimes (not always!) be a downfall is not having real time data available. Pros Customer Support, Alerts, Recommendations, Pooling Spend Cons You can not access real time data. There is so much information offered, it can be difficult to search for what you need. Review Source Response from brightfin October 20, 2016 Thanks for your review! AA Asleigh A. Director of Support and Operations Telecommunications Used the software for: 1-2 years ### "Wireless TEM Made Easy! " November 11, 2016 4.0 Visage's MobilityCentral was my first experience with a wireless TEM. Their excellent customer support has continued to make sure I have everything I need. They are not only easily accessible for assistance, but also very personable and great to work with! The enhancements over the years have significantly increased the ease of use of the system and made my job that much easier! You will hear little to no complaints from me! Pros The software is extremely easy to use and the data is very organized. Cons I wish it was a bit more customizable at times Review Source Response from brightfin November 11, 2016 Thanks for your review! CF Cale F. IT Manager Oil & Energy Used the software for: 6-12 months ### "We partnered up with Visage and its been a match made in heaven." September 21, 2017 5.0 Great mobility management along with easy to process orders for anything mobility. Pros Easy to use and navigate through. Great support from Visage if you get stuck, which isn't very often. They provide outstanding support and are on top of their game. The implementation went as smooth as it could have possibly gone and we couldn't be happier. Selecting them was the best decision ever. Review Source Response from brightfin September 22, 2017 Thanks for the review, Cale! KH Kelsey H. Telecommunications Used the software for: 2+ years ### "Best mobility management software out there" September 7, 2016 5.0 The software is easy to use, implement and offers customizable reports like no other software we have ever used or trialed. The support staff is amazing to work with and truly cares about the user experience as well as developing features important to the user. Review Source Response from brightfin September 7, 2016 Thanks for your review! CL Chad L. Director of IT Plastics Used the software for: 6-12 months ### "Instantaneous Savings" April 5, 2019 4.0 We cut our mobile costs by 40% in the first month of use, just by understanding inefficiencies in our account structures! That is a huge return on investment. We also provided access to accounting where they are able to run reports to separate taxes, charge business accounts appropriately, and create other various reports, all of which saves us time. Pros The provided visibility into our spend, wastes, and recommendations on account structure. It is a very powerful analytical tool! Cons Can be a little challenging to find exactly what you are looking for. However, their support is fantastic, so all I have to do is ask and I will have an answer within minutes. Review Source Response from brightfin April 8, 2019 Thanks for the great review! AR Allen R. VP, Consulting Operations Telecommunications Used the software for: 1-2 years ### "MC - State of the art" October 21, 2016 5.0 MC is very comprehensive while being easy to use and administer. Support has always been very responsive to issues and suggestions. Saves many many hours of data analysis time compared to the manual processes we used to employ. Pros Ease of use. Cons Service notes should apply at the user level rather than device level. Review Source Response from brightfin October 21, 2016 Thank you for your review! SG Sam G. Sr. IT Support Services Analyst Oil & Energy Used the software for: 2+ years ### "Using monthly to send bills to managers and users with few clicks. " March 6, 2018 5.0 I am able to send the bill to Mangers and User within few clicks Pros My representative is ready to help anytime and they are responds in a timely manner. Easy to use and manage. Cons The billing data is one month behind the live bill. Example, my bills are ready from the carriers in March 6, however, the visage is not going to be ready until mid-April. Review Source Response from brightfin March 15, 2018 Thank you so much for your review! We're working on functionality which will take advantage of live-billing from the carrier to get you the most accurate data available. JP Jaideep P. Sr. Telecom Analyst Telecommunications Used the software for: 2+ years ### "Mobility Central Review" October 24, 2016 4.0 System works great. It does need an end to end invoice processing and approval workflow solution built into the software itself. Otherwise it is a very powerful reporting tool. Pros The reporting functions Cons not having invoice approval workflow and invoice management capabilities Review Source Response from brightfin October 24, 2016 Thank you for the review! KW Kimberley W. Telecommunications Used the software for: 1-2 years ### "Amazing Tool!" September 19, 2016 5.0 We have saved all of our customers thousands of dollars a month with Mobility Central. The reporting and ease of use are our favorite features. Pros You can pull reports quickly and easily. Super user friendly. Cons None Review Source Response from brightfin October 3, 2016 Thank you for your review! CS Curtis S. Network & Telecom Administrator Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Managing Mobile Phones made easy" July 29, 2019 5.0 It is easy to see when someone has a high bill because of too much data, or international calling so you can act accordingly. It also lets us send out reports to each of our mobile phone users and managers see the cost breakdown that gets emailed out each month. Pros It pulls in data from all carriers into 1 consistent format that you can report on, see recommendations, see data pools, ETC Cons While many functions are extremely easy, there are some things that I don't think are as intuitive. Review Source Response from brightfin July 30, 2019 Thanks for your review! We always appreciate our customers' feedback! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.