# DeskAlerts Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DeskAlerts Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more. Source: https://www.capterra.com/p/154074/DeskAlerts --- # DeskAlerts Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DeskAlerts ## What is DeskAlerts? DeskAlerts helps internal communication teams reach every employee in seconds and reduce message overload across the organization. Employees receive only the updates relevant to them — through pop-ups, tickers, mobile alerts, or digital signage — ensuring maximum visibility even for remote and frontline staff. Send policy changes, leadership updates, or safety notices instantly, without relying on crowded inboxes. Target groups by department, location, or language to keep communication clear and relevant. Use built-in surveys to gather feedback three times faster than email and analyze campaign effectiveness with real-time statistics. DeskAlerts turns internal communication into a transparent, measurable process that keeps everyone informed, aligned, and ready to act. ## What is DeskAlerts used for? [Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/) Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3300 Other, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## DeskAlerts alternatives Highest Rated [Zulip](https://www.capterra.com/p/197945/Zulip/) [4.9 (196)](https://www.capterra.com/p/197945/Zulip/reviews/) Starting price $6.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197945/Zulip/) [4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/154074/DeskAlerts/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Survey/Poll Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create and administer polls and surveys Access Controls/Permissions 4.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Activity/News Feed 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Continuous profile-based stream of news and activity Alerts/Notifications 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases DeskAlerts 52 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Record and send audio and/or video files by online message or chat Campus Notifications Manage and track all internal and external communication conducted via calls, email, text, or chat Track and report regulatory data to either internal management or external stakeholders Manage, organize, and store contact information Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Digital displays use technologies such as LCD, LED, projection and e-paper Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Tools to improve and measure employee satisfaction and involvement Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Public or private sharing of digital files such as documents, audio/video, images, and more Determines the location of a device using GPS or an IP address Manage and track all disruptions and incidents Send messages to multiple recipients at the same time Notifications via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Provide notifications in multiple languages Create and update newsletter content to increase engagement Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Trigger clickable pop-up messages Brief assessments used to measure knowledge and skills Ability to see if recipient has viewed/opened the message Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Send individual or bulk text messages at predetermined times Plan availability and assign specific time slots for tasks and resources Create/control content and visuals for deployment on multiple screensavers Allow users to access multiple services after entering their login credentials once Send messages via SMS Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Send, receive, and respond to messages Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.4 (14) 4.4 Based on 14 reviews ## Pricing Value for money 3.9 (11) Free Trial [View pricing plan details](https://www.capterra.com/p/154074/DeskAlerts/pricing/) LITE Package for on-prem hosting $3,300 Other,Per Year It includes: - Desktop Alert (Pop-up) - Rich content support - Content scheduling and recurrence - Delivery acknowledgement - Configurable message priority - Role-based access mechanism for content creators - Multi-language communication center UI - Multi-language suppport - Thin client & VDI support (windows-based) - REST API - AD Synch - RSVP Alert - Templates - Panic button LITE Package for cloud hosting $4,400 Other,Per Year It includes: - Desktop Alert (Pop-up) - Rich content support - Content scheduling and recurrence - Delivery acknowledgement - Configurable message priority - Role-based access mechanism for content creators - Multi-language communication center UI - Multi-language suppport - Thin client & VDI support (windows-based) - REST API - AD Synch - RSVP Alert - Templates - Panic button Value for money 3.9 (11) 3.9 Based on 11 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (11) 4.7 Based on 11 reviews ## User reviews Overall rating 4.3 Based on 14 reviews Filter by rating 5(7) 4(6) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent JB John B. Senior technical development engineer Hospital & Health Care ### "Deskalerts for notifications " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 6, 2025 We have multiple teams utilizing the administration portal to distribute communications. From what's going on to system outages Pros Deskalerts is quite intuitive and customisable. It gets used to notify our users of system outages around the Trust. Cons Some of the features that we could use are an additional add-on, unfortunately with the current economy climate the more features included the better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KN Kumaren N. InfraStructue Support Telecommunications ### "DEskAlerts Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2024 brilliant overall experience from deployment to easy use of the console and sending out alerts, updates, and surveys, made super easy. Pros ease of setup ease of deployment excellent functions excellent support Cons Creating templates could be made easier, especially with company logos etc Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL John L. VP of Technology Financial Services ### "This is a great business alerting system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2024 The support was wonderful and quick. It was tricky to install at first but the support team assisted wonderfully. Pros I researched top Alerting type systems for work environment. Cons We needed to constant updates to the client interface but that has been fixed now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jody W. IT Director Hospitality ### "Do not recommend" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 October 7, 2024 Poor, support team tried to fix issues but never could. We requested a refund and were denied, after making our case and explaining we hadn't been able to use the product we were simply ignored. Pros We didn't find anything that we liked about the software except for the demo Cons We spent over a month trying to get it to work and it had problem after problem, from having to have prerequisite software installed, multiple support articles that were different, no resolution on issues for example the cloud server would stall and stop sending alerts, had to request support to reboot over and over, no resolution Alternatives considered [SnapComms](https://www.capterra.com/p/150815/SnapComms-Communications-Software/) Reasons for choosing DeskAlerts We ended up leaving DeskAlerts, went over to SnapComms. Much better product that works with amazing support and a lower cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Siti Saleha A. Sales And Marketing Specialist Telecommunications ### "DeskAlerts review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 28, 2022 Pros I've used DeskAlerts to deliver IT warnings regarding planned downtime's and technical challenges. While our email platform has been having troubles, DeskAlerts allows individuals to view the notifications even if they are undergoing other technological issues. Cons It might be challenging to determine whether users have seen published messages. Some issues, such as the inability to stop the display are fixed swiftly by the support staff in no time, which i should give more credits to the support and developer team. Switched from [GlobalMeet Webcast](https://www.capterra.com/p/191377/GlobalMeet/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sergio V. CEO Information Technology and Services ### "Intensivelly communicated" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2022 we have become completely agile Pros different channels to use and easy to react to market changes Cons I really did not find any cons because this is very comprehensive solution Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jason C. Deputy CIO Hospital & Health Care ### "Good for internal communications" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 10, 2022 We have a lot of users that don't use email much, so DeskAlerts provides us a means to communicate when we have various system outages or planned downtimes without relying on email. Pros Easy to use to send alerts internally to users' desktops. Cons In the past there have been a lot of quality issues with the system (bugs), but lately the system has been working much better for us and the issues impacting us have been addressed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NW Nick W. Senior Software and Desktop Systems Engineer Higher Education ### "Excellent piece of software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 10, 2021 DeskAlerts allows us to quickly and easily communicate with our users and, critically, allows us to report on who has (and hasn't) received the alerts. The alerts are very configurable and allow us to send fully branded messages at the click of a button (or two) Pros Easy and intuitive to send out mass (or targeted) communications to our users. Gives simple, but clear, reports on how many users (and who) have seen them. DeskAlerts themselves (the company) are friendly and very responsive to support requests and feature development. DeskAlerts is being actively developed and improved with new features and tweaks to existing ones. Cons Older versions of the software could be a bit clunky and buggy, but the latest versions have been much better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2021 Thanks for the awesome review, Nick! We're so happy you love your experience with DeskAlerts. It is great to know you appreciate software features like acknowledgment and targeting, and you like how we develop the product. That is inspiring! We can't wait to have a chance to show you the new features we are currently working on. WZ Wissam Z. Senior IT manager Logistics and Supply Chain ### "Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 6, 2021 Pros Easy to train and use. Simple application . Cons We had some feedback which were given directly to your colleagues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2021 Hello Wissam! Thank you for your feedback. We are happy to know that you find it easy to use DeskAlerts. We worked hard to make the software user-friendly and are pleased to know we achieved this goal. Again, thank you for the valuable information you shared with us. It will help us become better. Olivier J. Head of IT Infrastructure Health, Wellness and Fitness ### "Good tool for instant notification" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 16, 2021 We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and straight-forward notification push (we need a fast annoucement system). Deskalert do the job, with limited resources. You may use it avery basically or even use one of the numerous features that help you to meet your specific needs. Pros Easy to use to reach users to inform them about important information. Good layout and capabilities. Delegation is possible to allw users to use the tool for their own purposes. Cons Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2021 Dear Olivier, we are proud to get such great feedback! Thank you very much for taking the time to describe your experience with DeskAlerts. We are happy that the software meets your requirements. We count ourselves lucky for customers like you! We appreciate you mentioning the auto-deploy feature. It took some time to develop it, but in the end, we got a lot of positive feedback from our customers. Thank you again for your opinion! [View all Reviews](https://www.capterra.com/p/154074/DeskAlerts/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)