# Priority Matrix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Priority Matrix the right Task Management solution for you? Explore 186 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154116/Priority-Matrix/reviews

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Priority Matrix

4.6 (186)

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Last updated March 13th, 2026

# Reviews of Priority Matrix

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

Wilfried T

CopywriterWriting and Editing, Self-employedUsed the software for: 6-12 months.

“With continued improvement and addressing these concerns, this product could become an outstanding choice for users seeking a comprehensive and reliable task management solution.“

May 26, 2023

RS

Reece S

Project EngineerCivil Engineering, Self-employedUsed the software for: More than 2 years.

“I’ve seen improvements over the years, ones I like are the ability to drag and drop files to create a new task or add files to an existing task - I don’t think this use to be available a few years ago via web browser but it is now which is great.“

March 20, 2023

RS

Reece S

Project EngineerCivil Engineering, Self-employedUsed the software for: More than 2 years.

“The desktop app is great but with some workplaces with restrictions to install apps, it’s really could being able to use it through a web browser.“

March 20, 2023

RS

Reece S

Project EngineerCivil Engineering, Self-employedUsed the software for: More than 2 years.

“It’s great being able to custom make my own matrix quadrants with both titles and colours.“

March 20, 2023

## Showing most helpful reviews

Showing 1-25 of 186 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

David K.  
Owner  
  
Used the software for: 1-2 years

### "Effective app with excellent support"

April 5, 2018

5.0

The ability to effectively manage my day and prioritize my tasks.

Pros

Very user friendly when you get used to it, highly effective for project and task management, makes you want to use the app, great integration features, and outstanding customer service.

Cons

Not that i really think it is a con, but if i had to pick at least one, i would say it may have too many features. Well, i consider myself a power user, but then again i feel like i only have about a 20% utilization of its capabilities.

Review Source

Henry H.  
Senior Director of Product Management  
Telecommunications  
Used the software for: 1-2 years

### "Priority Matrix streamlined the reporting process for my team and increased my own daily efficiency."

April 27, 2018

5.0

Valuable dashboard/heads-up-display for activities of myself and my team. Scheduling integration with Outlook for time-bound tasks. Running logs/news feeds for each task to avoid lengthy status updates.

Pros

Action Issue/Item diaries/logging - this enable me to keep track of activity on a task without having a visible running log.

Cons

I would like to be able to configure the UI to different formats for different types of product tracking. Sometimes the quadrant method isn't the best fit.

Review Source

JS

Jerry S.  
Managing Director  
Chemicals  
Used the software for: 1-2 years

### "ok program but requires a lot of imputes that take time that could be focused on working on project"

December 20, 2017

3.0

ability to share real time. Other then that it duplicates other methods already being used that keep it simple.

Pros

That projects can be shared. Ability to attach emails and documents for future reference. Easy to maneuver in and make changes.

Cons

It becomes overwhelming with projects. You can not link projects to show up on you project in real time. It just creates a lot of work and takes a lot of time to keep updated. People start working for the process instead of having the process work for them. Actually in the big picture makes projects more complicated. needs integration with Lotus notes calendar.

Review Source

Kurt M.  
Executive Director  
  
Used the software for: 2+ years

### "I use PM every day to keep on top of my tasks. It is great for team coordination."

December 20, 2017

5.0

Daily. Use

Pros

Ease of keeping track of all my tasks I love checking off the tasks when they are completed and seeing them disappear!

Cons

Team task tracking could be improved. It would be great to get email notifications on completed tasks and taslks past deadline dates

Review Source

Kit P.  
Supply Chain Leader  
  
Used the software for: 1-2 years

### "Positive. Useful. Valuable. "

December 29, 2017

4.0

Pros

It is very powerful in helping me to remember and prioritize many tasks at once. I spend much less time now trying to figure out what to do next, and can get on with completing the task at hand.

Cons

Can be glitchy sometimes. Cust Service was helpful with some problems. The main problem I have is with recurring tasks disappearing to the inbox sometimes when I complete them.

Review Source

Timothy Y.  
Associate & Project Manager  
Architecture & Planning  
Used the software for: 1-2 years

### "Great project management tool that goes well beyond the typical to-do list and great for multi-tasking!"

February 8, 2018

5.0

It's helped to increase our team's productivity and organization to handle an increasing workload.

Pros

The wide variety of tools that allows you to handle various task- and team-management. You can easily customize the features to

Cons

The handheld app needs some work to catch up to the desktop version, which is a bit of a downer - but the dev team re-assures that they are working on it.

Review Source

Christian B.  
C.O.O.  
  
Used the software for: 1-2 years

### "It became a useful tool. Do not want to miss it anymore."

December 30, 2017

5.0

Perfect tool to organize your own tasks and those of your team

Pros

The ability to delegate tasks and the easy follow up. Furthermore the segregation into projects. Easy to use !

Cons

It is not easy to recognize its own priorities on different tasks spread over various projects. And the use of the communication / Feed is not always comfortable to use.

Review Source

Marisa J.  
Director Of Administration  
  
Used the software for: 6-12 months

### "Exceptional features for someone that needs multi functioning software! I love this app!"

December 20, 2017

5.0

I can easily keep track of my daily activities and align them in accordance to priority. I enjoy the alerts that I receive and for the fact that all of my team members can view my progress in real time.

Pros

Its very user friendly and accessible everywhere! I can always depend on this software to keep me reminded of a task that I deemed to be important. I am relieved that I can include multiple people on my team with ease.

Review Source

Amy D.  
Director of Operations/Front Desk Training Specialist  
  
Used the software for: 6-12 months

### "I love the ease of having my repeating tasks so easily accessible."

April 5, 2018

4.0

Easy task management and oversight.

Pros

I love the Chrome extension and Gmail extension to easily get details to Priority Matrix. I also love the ease in setting up projects. It is VERY flexible.

Cons

The right tabs...I wish it would default to your preference. I also wish the repeating tasks could have more flexibility such as what you have in Google calendar.

Review Source

Michele T.  
titolare di studio professionale  
  
Used the software for: 2+ years

### "I like it, because it lets me to focus on my priorities"

May 16, 2018

5.0

I am more organised

Pros

Its integration with iPhone, and iPad, and my agenda. I would like to use it in my team, but it's too expensive for my little team.

Cons

The sky-high price to use in a team. You should make a team version much less expensive for little groups

Review Source

RS

Reece S.  
Project Engineer  
Civil Engineering  
Used the software for: 2+ years

### "Visual Task Management"

March 20, 2023

5.0

I’ve been using Priority Matrix for over 5 years now for work purposes. The ability to visually see and move priorities around and manually order them allows me to be agile in any work place I’ve been in. It’s great being able to custom make my own matrix quadrants with both titles and colours. The desktop app is great but with some workplaces with restrictions to install apps, it’s really could being able to use it through a web browser. I also use the app on my phone regularly which allows me to add tasks, comments, notes or subtasks while in the field / out on site. I’ve used other apps such as Microsoft Planner and Trello to try use the same tools as what my workplaces are using but they just aren’t the same as Priority Matrix - the adjustable size quadrants really allow me to focus on most important priorities first. I’ve seen improvements over the years, ones I like are the ability to drag and drop files to create a new task or add files to an existing task - I don’t think this use to be available a few years ago via web browser but it is now which is great. Also the ability to add simple subtasks to a task with tick boxes is great, and as you tick sub tasks off a progress bar for the task automatically updates.

Pros

Visual task and priority management. Ability to manually rearrange priorities. Access across multiple devices

Cons

Not really much I can think of except for maybe when in a web browser being able to adjust the width of the details area on the right hand side

Review Source

PA

Paolo A.  
Owner  
  
Used the software for: 2+ years

### "Amazing app for people who like to work visually versus linerally "

December 29, 2017

4.0

Pros

It's simple quadrant color system which can be adjusted to your own suiting The ability to collaborate with others in shared The ability to drag email in The phone app which has gotten much better lately Overall it just a great app it, unfortunately, I am underutilizing it

Cons

The ability to be able to use my own icon and the icon which you do have are quite limited and too simple The thing that concerns me the most is the syncing I have had things not sync in the past and not be able to find them ( there has been some improvement but it still feels like I can't trust it and I am somewhat worried, the syncing has to happen right away when I add item and not have to think about forcing a sync) I have used the drag over email but sometimes have lost the link to outlook which is annoying and then I can't simply email that from PM it's stuck there and I can't email it ( big problem for me) This is not your issue but mine how to best use priorities I seem to add too many things as urgent and important I don't but others in the proper locations, I need to use it properly so it actually becomes my only place where I put to do and not email myself notes And then sort them, I need a tutorial on how to get the most out of it and I haven't done it I am A Mac guys but have found that the app is a dumbed version of the outlook which is not good so I have to have parallels in order t have my outlook and PM together but flopping back and forth on the screen again makes the app, not in my face and I lose the ability to use it properly And I use outlook more as a to-do list which is not what I want I need help in how to use it because it is a great system that I am Not taking full advantage of Need to able to work with Siri others have done it

Review Source

KM

Katy M.  
Graphic Design + Visual Arts Instructor  
  
Used the software for: 2+ years

### "This tool helps me keep all my tasks organized and I have recommended it to many people. "

April 11, 2018

4.0

Pros

The ability to move tasks around as priorities change, add due dates, reminders and notes. I used to be writing and re-writing to do lists constantly, and sometimes things would get lost. I use my 4 quadrants like this: Work due ASAP, Work due soon, Long term work, and back burner.

Cons

The visual design needs to be updated. I like the visual appeal of Google Keep, but they do not have the functionality PM does. Maybe some options for different fonts, and some other options other than the 4 quadrant? Also, I would like to be able to sometime just show one of the quadrants, and make it a smaller size to go on my desktop without taking up too much space. An integration with ical would also be good, so everything you give a deadline can also be on your calendar if you choose. I like that it syncs to my appon the desktop and phone, but do not like how there is that sign in screen, I want it all to be automatic and seamless like Google Keep is. I have had instances where one updates and the other does not and then I get doubles or things get confusing. Also, the base price is expensive. I think it is worth it personally, but when I recommend it, I can't see too many people using it. I think it would be especially good for students and have recommended to parents of middle school students who are having a hard time keeping organized. What if you had a "lite" version for students that was a lower cost? It would only have four quadrants and just one project or something.

Review Source

SD

Seth D.  
  
  
Used the software for:

### "Eisenhower would have been proud of Priority Matrix!"

February 13, 2017

5.0

I will quickly admit that without having used Priority Matrix over the past few years, I'd probably be lost. As an entrepreneur, I run a few small businesses, each which requires a great deal of task management. Getting a handle on all of those tasks be incredibly overwhelming at times. A few years ago, someone had suggested that I start breaking down tasks via separate Eisenhower Decision Matrices for individual projects, which makes it easier to stay on task and get things done more quickly and effectively. This process encourages one to tackle the more challenging things that need to be done ASAP, and putting off the easier projects that don't need to be accomplished immediately. But what if there was a digital version of the Eisenhower Decision Matrix system? Enter Priority Matrix. It syncs across my iPhone, iPad, and all of my Macs, so I can stay on track wherever I am. In fact, it even offers a great deal of flexibility beyond this. I even use it for my 2-column 'Pros/Cons' lists and 1-column shopping lists. Unlike some other 'to-do' programs out there, one of the best features included is the ability to flexibly tag/label each task with various icons. Often, I have tasks that I have to put 'on-hold' as I'm waiting for a reply, etc. ' and I need to walk away from them temporarily and focus on other tasks. Hats off to Appfluence to including this vital feature. The only 5-star rating exception here involves the pricing. In an earlier version of the program, I had to purchase separate versions of the application for each device (iPhone/iPad/Mac). That irked me a bit, but I overlooked it as the software was so great. Unfortunately, the new subscription model hurts single users who don't have the funds for a subscription or even need team-based functionality. Clearly Appfluence's new pricing strategy is an attempt to bring in more revenue via multiple licenses and subscriptions, but I strongly hope that they reconsider. Any app's success depends upon individual home users, who can convince their bosses at work to buy it for their department. If the program's team-sharing functionality is truly valuable, then businesses will have no problem paying for it. Again, if you want to stay on track with an Eisenhower Decision Matrix system, Priority Matrix will save the day. Although ensuring that adhering to your priorities and doing the work is up to you, Priority Matrix will help you get the job done and stay on track. Great job, Appfluence!

Review Source

JS

Jonda S.  
Senior Controller  
Retail  
Used the software for: 6-12 months

### ""

December 30, 2017

5.0

Helps with time management, organization, delegating and collaborating.

Pros

I like the icons and the tag feature. I like having the ability to drag and drop between quads. I like the notes feature on individual items and the ability to add files. I like that when you use the word email in an item name it automatically assigns the email icon. I like the ability to set due dates and recurring deadlines. I like the ability to track my own progress and effort percentages as well as observe others.

Cons

I don't like how when you sort by icon, it does not sort icons featuring numbers in numerical order. So if you are using orange icons featuring numbers 1-9, when you sort by icon it starts with 9 and moves in descending order. I'd prefer it start with 1. I'd like to see an option to "Unmark All" for all items marked done in individual Quads as well as a project as a whole. I would appreciate more videos or tutorials on using all of the different features together, like a time lapsed start to finish project video. The tips feature is nice but does not give a bigger picture.

Review Source

JS

Janet S.  
Clinical Lecturer in Infectious Disease  
Research  
Used the software for: 2+ years

### "I find this a useful and easy to use way of organizing my things to do lists"

April 3, 2018

5.0

Less stress, more organisation

Pros

I like the Eisenhower grid the best, and particularly that it is easy to swap items between places, taking it off the active list without deleting it altogether, for example, when I job is not finished, but I am unable for some reason to action it at this time. I also like th master list, which helpps me focus on the matters in hand

Cons

At present moving items between projects is tricky. Itens move from one to the adjacent grid, sometimes, accidentally which is annoying - I feel either it would be better for items simply not to move at all between grids, or be more controllable. The adjancent gid is not necessarily where an item needs to go. This could benefit from a little work

Review Source

MD

Melinda D.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Great project management software!"

February 13, 2017

4.0

Priority Matrix can do SO much! More than I can probably ever use! If you manage multiple projects over a course of time with long lists of tasks in each project with varying deadlines, etc.? Then this is for YOU. I needed a system that would help me do that, and do it well. And PM has definitely fit the bill. It does take time and effort to learn how to use PM and its features, but if you want to be organized and on top of your game -- any system worth its weight would take your effort! Plus, the customer support is probably the best that I have ever received -- EVER. Prompt, efficient, capable describes every interaction that I've had thus far with PM folks. I liked using PM so much like I decided to add a member of my team to my subscription, and now we together use it to manage both our individual and team projects. One of the great parts about that is now I have a place to jot notes and different ideas that come up throughout the day ... instead of sending 3 emails or text messages ... thoughts can be collated in one place.

Review Source

MA

Mark A.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "A great product for you to maintain organization and to see your thoughts clearly within the app. "

April 6, 2018

5.0

An organized mind

Pros

I have been a customer since Priority Matrix became available, and not only am I a great supporter of this application for many organizational benefits. But the best experience has been the customer support provided. They really listen to what you have to say while improving versions along the way.

Cons

You used to be able to STAR \* your highlighted item(s) in a fair and viewable size. However, during a version update and change, you can now barely even see your highlighted / STAR item. I've been bothered towards this one item since that change. Other than that, all has been pretty great!

Review Source

TK

Thomas K.  
Senior Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Overall great - Been using for several years, with continued improvements, will continue to enjoy"

April 6, 2018

4.0

Tracking and prioritizing of tasks to make manageable.

Pros

Ability to post from mail directly for follow-ups. Also, the ability to prioritize by quadrants. Use daily.

Cons

Wish the standard version allowed view of planned time required , per quadrant (capacity review), of if could export to get a view of the load of work by quadrant.

Review Source

DH

Darren H.  
vCIO  
  
Used the software for: 1-2 years

### "Great multi platform product with fantastic customer support - very proactive and engaging"

April 4, 2018

4.0

Best way to implement an Eisenhower matrix time management plan Actually use it as available on all platforms and syncs quickly

Pros

Best implementation of Eisenhower matrix management tool I've come across. Works and syncs across PC, Mac, iPhone and Android. Very intuitive to learn and use Support is very responsive to any issues and very accessible for training and assistance

Cons

Had a few annoying bugs initially (PC version crashes, display refresh rendering issues), but these have been addressed in updates and very stable now. The PC and iOS versions are very polished and have a consistent feel, the Android version looks and feels clunky by comparison

Review Source

CH

Caroline H.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "The most powerful Eisenhower matrix app"

February 21, 2017

5.0

After trying out many productivity and task apps and management systems out there, I have finally found the perfect solution. Priority Matrix allows one to divide project tasks by priority, which in my eyes is key to efficiency and efficacy. Gone are the days of being busy all day long without really moving the needle forward. Priority Matrix constantly reminds one (in a good way) to work on the most important and urgent tasks first. I love that I can look at my unfinished tasks in many different views: by quadrant, by due date (overdue/due today/due this week etc.), and also in my Mac and iOS calendars.

Pros

\- the many different ways one is able to look at their pending tasks: by due date (overdue/due today/due this week), on iOS or Mac calendar, etc.

Cons

\- visual design not overly appealing - Gantt chart view should be accessible without having to upgrade to Business class.

Review Source

EM

Ellen M.  
Human Resources Manager  
Plastics  
Used the software for: 2+ years

### "Helps me keep track of a variety of actions. I use it to communicate with a remote location."

April 4, 2018

4.0

Helps me stay on top of the routine actions and ones that are delayed and may be forgotten unless set up on this software.

Pros

It is easy to use. I like that it keeps a record of the action after completion without having it in the active view. I also like that I can set up repeating tasks.

Cons

I don't like that it is solely downloadable. My company is locking down security so tightly that it is almost impossible to get it past the firewall to install.

Review Source

BA

Baldemar A.  
Project Engineer  
Construction  
Used the software for: 1-2 years

### "Magnificent App!"

September 8, 2018

5.0

I would absolutely recommend this application to all the people that want to organize their schedule and to allow them to work on what makes the most sense given the time and the sense of urgency to get any given task complete.

Pros

It is the best app I have used to keep my daily, weekly, monthly and even yearly responsibilities. It is incredibly easy to use and the learning curve is basically non-existent; anybody can get used to the app right away.

Cons

I wish there was a more efficient way of setting reminder notifications for the items you have designated to the different levels of priority.

Review Source

NN

Nicole N.  
Orthodontist  
Medical Practice  
Used the software for: 1-2 years

### "Love this program"

April 10, 2018

5.0

This product has helped us delineate what everyone's duties are in the office, and then the steps needed to get all of those jobs done. It's especially great when training a new person, or just filling in for someone when they are gone.

Pros

It's very powerful, helps to organize the office and all of the different duties that everyone does. The support from the company is great, they check in often to see if you need help

Cons

It's a little confusing at first, takes some time to get to know it. You really need to get all of the people on the team to believe in it for it to work well for you.

Review Source

AE

Antonio E.  
CEO  
  
Used the software for: 2+ years

### "Priority Matrix | Applfuence"

February 20, 2017

5.0

Very good system in its simplicity yet being able to track and manage all aspects of your business. I use it to coordinate tasks, project activities, and coordinate with peers. As part of my executive staff meeting, we use Priority Matrix for item discussion, setting the agenda for the subsequent meeting, and most of all project status. Customer support is fantastic! I would recommend Priority Matrix without reservations.

Pros

Ease of use and its simplicity

Review Source

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