# Page 2 | Priority Matrix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Priority Matrix the right Task Management solution for you? Explore 186 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154116/Priority-Matrix/reviews --- Priority Matrix 4.6 (186) [View alternatives](https://www.capterra.com/p/154116/Priority-Matrix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Priority Matrix ## Showing most helpful reviews Showing 26-50 of 186 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BP Bhavin P. Procurement analyst Airlines/Aviation Used the software for: I used a free trial ### "Great product if you have a good computer" February 14, 2025 5.0 Very satisfied with the matrix software, will use it again! Pros The user interface is very developed compared to other software I’ve used Cons The program itself was running slow on my computer Review Source Marko P. Independent consultant Environmental Services Used the software for: 6-12 months ### "A great tool for planning, understanding, and managing your workload" April 5, 2022 5.0 Priority Matrix allows me to divide all my current and potential project into tasks, and them allocate deadlines for them. As a visual person, I really appreciate the Gantt chart feature. It shows all deadlines and work periods of all projects/tasks side by side on a timeline. This feature allows me quickly see the workload. As I work alone (an an independent consultant) it is imperative that I at all times understand the workload ahead of me, in order to agree on realistic deadlines with my clients. Pros First of all, I really appreciate the amazing customer service that the Priority Matrix team offers. Any question that I had was addressed quickly and professionally. I also really appreciate the flexibility that the software offers. On top of the usual priority matrix quadrants, one can customize all the names of the quadrants to best suite their own way of looking at work (or rather life). Cons While I am sure that there are ways to improve this product, I struggle identify them. Review Source CA Chase A. Lab Coordinator Environmental Services Used the software for: 1-2 years ### "Priority Matrix Review...A Laboratory Perspective" February 8, 2017 4.0 The program has been an easy way to track multiple job/task progress throughout the day/week/month. At a quick glance it is helpful to have all users on the same page at the same time\*(assuming accurate sync(s) between users). We have experienced sync issues which include: users not seeing what another user is seeing, job/task(s) disappearing, changes made and older versions of job/task reverting. With as many job/task as we create and complete each day, it is very tough to notice these sync issues. From a lab manager/coordinator stand point, I watch nearly all jobs/tasks and I cannot memorize or recall ALL the changes, etc to a single job out of the dozens being processed. That aside, we would love to have more useful analytics available; currently our President does not see the usefulness of current analytics available with the Business or upgraded service ($$$/effectiveness ratio). No export into spreadsheet form offers no relief from having to use this software itself for those purposes. I understand not having that option may steer potential clients of your software toward NOT getting the upgraded service(s), but I believe it would actually increase the number of potential clients wanting to use it for purposes similar to ours. Less programming on your team's part, while still giving your clients the option to use your software catered to their own needs in a spreadsheet form. Additional features/options in "query"/search/filter methods would be very helpful as well. Short of processing in a spreadsheet form, this would allow someone to "manually" pull user data from our company. There is no "undo" feature in your software, as well as, other common commands/features offered in many of the other software/programs users are familiar with. Having an "Archive Shell" would be amazing, as we have many jobs/tasks completed and needing to be thinned out of the "View - All Items" filter. The "archive shell" could act as an easy way for users to save jobs/tasks completed in a non-editing mode of the program, to be viewed if needed. Currently, we have one quadrant serving as our "Archive" for each given project. We are pleased with our customer support and appreciate the help this software offers to our organization/communication/operations. I don't know how much we pay for these services, so I can't speak of the "Value for Money" rating. I do really feel that this software is close to being a 4+star in each category with the right advancements. Pros Quick access to jobs/tasks, especially with the "Ctrl+F"/search function. Cons Can't export/pull data for manipulation in a spreadsheet. Review Source Wilfried T. Copywriter Writing and Editing Used the software for: 6-12 months ### "A Mixed Bag of Efficiency" May 26, 2023 5.0 In conclusion, this multi-platform product offers an engaging experience and remarkable customer support, creating a promising foundation. However, the occasional task deletion or movement issue and the lag in the notes tab hinder its overall efficiency. While these setbacks are frustrating, they have not overshadowed the product's potential. With continued improvement and addressing these concerns, this product could become an outstanding choice for users seeking a comprehensive and reliable task management solution. Pros First and foremost, I must commend the fantastic customer support provided by the team behind this product. Their proactive and engaging approach has undoubtedly set a high bar for other companies. They've been swift in addressing my concerns and have shown a genuine commitment to ensuring customer satisfaction. This level of support has instilled confidence in the product's future development. Cons However, a major hiccup that has marred my experience is the occasional task deletion or movement when I click on one. This unexpected behavior has led to confusion and wasted time, as I've had to retrace my steps and reorganize my tasks. Such issues significantly impact the product's usability and efficiency, leaving me yearning for a more stable and reliable system. Review Source MC Martina C. Paralegal Law Practice Used the software for: I used a free trial ### "Priority Matrix helped me to organize my tasks. " July 7, 2023 5.0 Absolutely loves how this program integrated with Outlook. Pros I loved the color code and priority code settings. Cons My office would not pay the expense for the office to maintain this product and gave options for similar free products. Review Source PM Pete M. President Public Relations and Communications Used the software for: 1-2 years ### "Handy, well-designed productivity tool with great customer support" April 16, 2018 4.0 Pros Priority Matrix has become practically indispensable to me in my project management. As an independent consultant, I find it a powerful and handy tool to keep track of my responsibilities to my clients, to record and track pending obligations, and to manage everything from due dates to vendors to invoicing. There is not a day that I don't use it, and hardly a day that I'm not very glad for it. In addition, I have found the customer support superb--fast, informed, concise and helpful. I've now begun using it with some of my own sub-contractors, and they're finding valuable utility in it too--even as PM makes it possible for us to coordinate our shared projects together elegantly and easily from a distance. Specifically, we can assign each other tasks in shared projects, track each other's progress, leave each other edits, comments, and linked documents, and more. Works like a snap. PM also recently improved the ability to send emails directly from the email window (I use Gmail) to PM projects, including with deadlines, which is yet another upgrade I've valued. Finally, the integration across platforms is seamless (I use it on my iPhone, my iPad and my Mac). In sum: For me it has been a highly useful product, easy to learn and apply, with a great support team. Cons If I could change one thing, it would be to be able to make matrices for projects sub-matrices of other projects. For example, I have multiple projects I'm managing simultaneously for individual clients, and the jobs' complexity requires me to set up their own matrices for each project. But it would be helpful if those projects could all be integrated together underneath the client. I'd also value a fast way for PM to tell me each week what deadlines for tasks are approaching. Review Source CN Carolyn N. Psychologist Used the software for: 6-12 months ### "A Great Product to Maintain Focus and Productivity" February 11, 2017 5.0 I work alone, manage multiple projects, and more than one business. Priority Matrix allows me to see how much I am doing and identify what is realistic. I have a tendency of wanting to do more than is possible. Priority Matrix is easy and allows me to outline each project I have and the steps to completion. It is easy to track progress, add notes, and delegate when I need someone else involved. Depending on the project, I pick the best matrix for the task. It helps clarify and focus what needs to get done and by when, and it is very user-friendly. Further, because it creates a visual for what I am doing, I have a much better sense of what is too much because I can see the scope of each project and this allows me to maintain a better balance in my life. I have eliminated projects with simultaneous due dates, and I am much clearer about what is possible, and this ultimately makes me more productive. Project matrix allows me to sort out and break down tasks so that I can identify what I can do depending on the time I have available and the deadlines. Product Matrix is an application that works for me and keeps me focused, on task, and increases my productivity. Pros Priority Matrix is such an easy program to use, and there are so many options that allow me to make it work the way I need to for my task. The fact that you can choose between the different matrices, again makes it work the way I need depending on the project. Being able to set deadlines, reminders, track notes, add people to a project, track changes, and see reports, so you get a global view of how you are managing your projects provides the information you that gives you insight into your project management skills and improve. While the program provides structure to projects, at the same time enables you to customize how you set it up for according to what you need. Cons I would like to see more space for the notes and details of the project. All the information is there but it feels cramped. This is not a con, I would love to see the options for really bright colors when you are choosing your color schemes. Review Source David M. Product Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Best task management tool out there" February 2, 2017 5.0 Great product. The concept is great! It allows me to establish my priorities in the most effective way using any task management techniques pioneered by customer support. The tool is flexible to allow you to customize it, yet simple enough so you don't spend time inputting data so you can spend your time on the most important thing: execution. There is room for improvement to make the experience more consistent across the platforms, but it is in my opinion the best task management tool outthere. Pros The product is easy to use and it integrates well with other productivity tools (calendar, email). It's syncing capabilities are awesome, allowing me to work on my iPhone when on the move, my iPad when I'm chilling at home, on my MacBook at my home office, and Windows 7 station at work. Cons There is a need to make the tool consistent across all the platforms Review Source James M. President / Master Black Belt Management Consulting Used the software for: 1-2 years ### "Excellent Platform to Execute a Strategy by Turning Ideas into actions!" March 5, 2020 5.0 I use Priority Matrix as a way to support my clients with executing their strategy. The prioritization and actions allow individuals and teams to focus on the right actions to get the desired results. Pros Using Priority Matrix has allowed me and my clients to be more productive and get the right things done on time! I specifically like the customization and flexibility offered by PM. Since I work with a diverse group of people, many have adopted a similar approach and have specific categories of prioritization. Priority Matrix allows me to utilize my client's categories with ease, adding a customer-centric approach to my work. Cons I do not have any strong dislikes. As I begin to fully leverage the capabilities I expect to find opportunities for improvement. Based on my interactions with the PM team I'm confident they will listen and carefully determine improvements that will best suit users. Review Source Charles D. Sr. Systems Engineer II Used the software for: 2+ years ### "Wonderful experience using this product " January 3, 2018 5.0 Pros I am continually thrilled using this product. With the instructional videos, learning more each time to take the product to new limits. I have kept tracked of projects and opportunities that I may have missed. I am actually ready for my review and goals for the company this year. Early and thorough. Tagged items really breaks down the data so it is easily searchable, I highly recommend using that feature. Cons I would like more \`effort categories. I wanted to transform this to ease billing to Customer. I have just started using the feed to set the effort level, it just doesn't translate well in the reports. Especially 30 and 90 min effort levels. Review Source AM Amirah M. PhD student & teacher Higher Education Used the software for: 1-2 years ### "PM is wonderful!" February 2, 2017 5.0 I am a PhD student, in a STEM field, who also happens to have some learning and other cognitive issues. A fantastic disability resource counselor introduced me to the priority matrix model but for it to really work for me I needed at the least an online, secure, cross-platform, searchable, calendar linked application. I thought I was going to have to build something myself, which I don't really have the skills or time to do. Thank goodness for PM. It has been magic and I recommend it to everyone! The only things which subtract from the experience: the UI could use some design help, the android app is a little unstable, and I would love to see some cheat sheets of steps and tips I could keep handy because, as a function of my particular disability, I have memory problems especially with multi-step interface tasks. Pros Most are hard to figure out. There are a lot of things I love about PM. Perhaps what makes it especially functional for me is that it works on many platforms. I need to move between android and mac systems everyday so now I really only consider software which can accommodate that. I love the browser extensions, the customization options, and Google calendar integration. Cons The UI is a bit challenging. For such a full featured piece of software, I completely understand how hard it can be to make the interface completely obvious but the icons used are, at least for me, not very intuitive. The sidebar menu for customizing tasks is also problematic. Review Source Martin A B. Vice President Used the software for: 2+ years ### "Outstanding application package. Extremely Knowledgeable and Responsive Customer Service/Support" April 5, 2018 5.0 Ability to plan for important/critical tasks more effectively. Pros \-Great tool for Agile Team information Sharing. -Very Effective Project Management Tool -Strikes a Very Good Cord Between Individual Work Packages and Overall Timeline (Gantt Chart) -Very effective tool for both Program and Project teams Cons \-Needs more flexibility to help with more Franklin Style daily planning. -Needs more flexibility to import/export data from industry standard tools (i.e. MS OneNote, MS Excel) -Current file import function is can be clumsy Review Source VR Verified Reviewer Healthcare Information Technology and Services Hospital & Health Care Used the software for: 2+ years ### "Overall great experience - Constantly improving the product." April 5, 2018 5.0 I was long searching for such an app, was trying to use Excel which had maybe 10% of the usability. The quick daily eyeball gets direction going, and then updating progress is simple, adding more info as needed. Pros This allows me to better focus on multiple projects/efforts at a high level. Single user, I see the advantages a group would have. Cons Some learning involved and getting the intuitive sometimes is a bit more effort, however, these are typically addressed in the next release. Review Source Ted K. Managing Director, Americas and Asia (prior role: Chief Marketing Officer) Used the software for: 2+ years ### "The best platform for organizing resources and deliverables. Really identify what's most important" April 16, 2018 5.0 focus efficiency I don't forget to do things. Pros Ease of use Multi device syncing Structure/quadrants Word editing/heading customization Intuitive selection of icons based on wording used Easy to add new team members Cons User interface/design (dated icons and other visuals) Lack of design customization Reports ( I don't use them or see value in them but that could just be me) Review Source Alan C. President Used the software for: 2+ years ### "Ever since I read 7 habits of highly successful people, I like to organize in this fashion. " December 20, 2017 4.0 Pros Easy, effective for on the go. Syncs with computer/phone. I set up many professional and personal projects then update/manage as my main source of task mgmt for these topics Cons I need to spend more time learning. I tried to share with a peer (who is less detailed and organized and me) and it was too much for her. I will schedule time for training, so I can be more effective Review Source Scott N. Business Change Manager Government Administration Used the software for: 2+ years ### "I love Priority Matrix. Easy to use. Great value." April 10, 2018 5.0 Peace of mind from knowing I have visibility of everything (even if that is sometimes a little overwhelming). It's also my single source of truth in terms of To Do's so when I start the day or week, I go to PM and I can pick up right where I left off. Pros It helps me ensure nothing gets missed and keeps me on track in terms of prioritising competing demands. I can see everything at a glance and it means no more scraps of paper. Review Source VR Verified Reviewer Founder Used the software for: 2+ years ### "I use Priority Matrix to organize my many, MANY to do lists" April 4, 2018 4.0 It increase my productivity and focus on a daily basis. Pros It gives me the ability to visually organize what I need to do. I use both the desktop version and the mobile version. The syncing between the two is nearly flawless. Cons It's not created for my use case (i.e., to do lists)! But it's flexible enough to meet my needs. I organize my to do lists around projects. Review Source Lauren G. Director Of Operations Used the software for: 1-2 years ### "I love Priority Matrix and use it everyday." January 8, 2018 5.0 It helps me manage all my to-dos and keeps me focused on the items that are most important. I have told many people about it. Pros I love the matrix style and the ability to always have it up on my screen. It helps me organize all my small tasks that do not need to be in my project management software. Cons I do not use it to its full potential by any means but it works for what I need. I do wish I knew more about what all its capabilities are. I also wish there was a phone app so I could add things when I am not by my computer. Review Source VR Verified Reviewer Vice President Insurance Used the software for: 1-2 years ### "Strong collaboration by managing living agendas for upcoming meetings. " January 9, 2018 4.0 Pros Our team uses this to maintain living agendas for regular meetings. Being able to build and monitor agenda items in real time ensures that all parties are prepared and the conversation moves quickly. Cons As I use this for just one function, there are many features that I have not explored. I don't think that it's a software problem as much as it might be a marketing problem. If I fully understood more value propositions, this tool might be more valuable to my broader organization. Review Source JA John A. Vice President of Global Sales Used the software for: 2+ years ### "Priority Matrix works for me to ensure significant projects and tasks are tended to and completed" April 3, 2018 5.0 Pros Cloud-based software that serves me (not the other way around), making access to projects and tasks convenient via desktop in the office, laptops while traveling, or mobile devices while on the move. Collaboration within our teams makes Priority Matrix the perfect solution for groups of people to achieve more together. PM helps me focus on what needs to get done, it also helps me decide what isn't important enough to get done. it helps us get our attention on the right stuff. Cons Finding the right balance of using just the right amount of the features and functionality to maximize the benefit of Priority Matrix - that's the key. It can be a personal challenge to transition all the good ideas that roll-into PM and assign them to manageable number of projects. "You can do it all, and Priority Matrix can help". ok, this isn't really a CON about the software. You figured that out by now. Review Source VR Verified Reviewer General Manager Used the software for: 1-2 years ### "PM provides a platform to handle all projects under one application. It has been useful." December 29, 2017 4.0 When you have too many items or projects, the major hurdle is how to have a systematical way to track the activities. PM provides a way to do so. One of my major challenges is still how to keep it updated without too much effort. Pros It provides a sane way to handle alerts. In addition, the user can access the same files using the mobile apps as well. Cons When you have too many items in one project, it is not easy to see all of them based on the design. In addition, there is no way to edit the Tags list as I understand. Review Source VR Verified Reviewer Controller Used the software for: 1-2 years ### "Great software with much flexibility to create many lists, projects, and priorities" December 20, 2017 5.0 Help me replace daily planner and carrying forward daily unfinished items. Great place to store thoughts/ideas/brainstorming sessions for later reference! Pros Flexibility-can design and create different quadrants within different projects. Cross platforms-supported on all my desktops and devices Cloud based, always up to date and always backed up Cons Sometimes the print format isn't quite what I would like when I want to print out something but not a big issue as I don't really print that often. Review Source VR Verified Reviewer VP Operations/Technology Printing Used the software for: 2+ years ### "I use it to track my different action plan" April 7, 2018 4.0 Easy tracking of projet and items project. Pros Easy of use, Multiple users on the same projects and items. email Notification when items are due. Cons Lack of possibility to create sub-item in an item in a project. We should also be able to create repeatable item that shows only when start times would occur. Review Source DA Darren A. Business Owner Retail Used the software for: 1-2 years ### "Good Task Organiser - Different From Others" February 6, 2017 4.0 I've tried lots of different task managers over the years but the only one I still use every day is Priority Matrix. It is different to others in that each project is divided into four areas, you can put pretty much whatever you like in any of these areas. I run an ecommerce business and find that this layout works really well for managing our day to day tasks. The software looks a bit dated in some respects but it works really well and is pretty easy to customise to our exact needs. There seem to be a lot of features which we don't really use as the basic functionality works well for my needs. Syncing between a PC, iPad and iPhone also works well 95% of the time, occasionally there is the odd sync issue but this is not a major problem really. The iOS apps work well, they sometimes log you out but logging back in is fairly painless, it would be nice if they never logged you out though. Actually using the iOS apps to manage your tasks is really easy, as is creating and editing new and existing projects. Pricewise it's not cheap, but not really that expensive either, there are some great task managers that are free, however, I have no issue paying as it fits my needs to perfectly. Pros 4 box / areas layout, good iOS apps. Cons Looks a bit dated, iOS apps occasionally log you out. Review Source VR Verified Reviewer CEO & President Used the software for: 6-12 months ### "Great Idea software wise and once you get the hang of it your ok. " April 6, 2018 4.0 Better organizational process. Great ways to organize and send your thoughts and tasks to others Pros 1\. very robust with lost of functionality 2. Great customer support 3. ability to tag and link project Cons 1\. very hard to understand initially. My team gave up because it was to hard to choose a process for us 2. does not have APIs to integrate with other software like CRM or Quickbooks ect.. 3. Major challenge is the extension wont allow you to assign a task to someone right from the email or website selection. Gqueues does :) Review Source Similar Products Featured