Best For

Our target market is B2C companies that want to engage and reward their customers for being loyal in various ways. We work with large & small companies all over the globe and can create custom plans.

Product Details

The Gamified Social CRM platform based in Social Loyalty mythology. You can create campaigns, manage reports, add activities or contests, send targeted notifications and more without coding skills in a matter of minutes! This is not a basic plugin, its a powerful CRM build in a way that is going to make your day to day easier. Drive traffic back and forth, keep your community engaged, gather key customer data and turn it into actionable insights. Not an average loyalty program software.

Contact Details

Social&Loyal

https://www.socialandloyal.com/

Founded in 2011

Located in Spain

User experience
Mobile and Desktop
Admin Backend

Starting Price

  • Not provided by vendor

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Social&Loyal Features

Activity Tracking
CRM
Gift Card Management
Loyalty Cards
Loyalty Program
Member Portal
Membership Management
Referral Tracking
Rewards Management

Social&Loyal Reviews

Overall
5/5
Ease of Use
5/5
Customer Service
5/5

Showing Most Helpful

Showing 4 of 4 reviews

Showing Most Helpful

Showing 4 of 4 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Ricky C.
President
Real Estate, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 14, 2019

“Social and Loyal Rocks!”

OverallOur experience has been great! Social and Loyal is always asking for feedback to make their product better, and we really appreciate that!
ProsWe love being able to provide a user-friendly experience to engage clients and potential clients. The customer facing side of the platform looks very clean and is easy to use.
ConsThe backend of the software has a plethora of options, and this can be overwhelming at first.
Reviewer Source 
Source: Capterra
May 14, 2019
Verified Reviewer
Marketing and Advertising, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 14, 2019

“Excellent Partner”

ProsVery customized software. Proactive service. Great functionality. Professional team.
ConsPricing could be a little bit more competitive but worth investing in this solution.
Reviewer Source 
Source: Capterra
May 14, 2019
Oier G.
Social Media Strategist
Marketing and Advertising, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 14, 2019

“Effective and fun, 100% recommended”

ProsIt allows creating a community in a funny way
ConsEverything is perfect, but I recommend developing more game options.
Reviewer Source 
Source: Capterra
May 14, 2019
Avatar Image
Lesley G.
Co-Founder
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 22, 2018

“Excellent experience! Love the team.”

ProsWe have really been enjoying this software! I love the ease of use, the team's response time, the user engagement, as well as the results we have seen.
Reviewer Source 
Source: Capterra
February 22, 2018